2012년10월29일, Hotels.com 고객 이용 후기
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2012년06월27일, Hotels.com 고객 이용 후기
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"대체로 만족스런 호텔"2012년06월27일, Hotels.com 고객 이용 후기
호텔의 재반 시설이나 서비스는 아주 좋았으나 주변에 식당이 많이 없는 점 그리고 자동차 렌트를 하지 않고는 동선에 지장을 받는다는 점이 불편했음. 하지만 청결했고 직원들이 아주 친절하였음.
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고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
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친환경/환경친화 숙박 시설 - 3차 기관 인증
이 숙박 시설은 별도로 인증된 제3차 기관 인증 프로그램인 Green Key Eco-Rating Program에 참여하고 있습니다. 제3차 기관 인증은 해당 숙박 시설이 환경, 커뮤니티, 문화 유산, 지역 경제 중 하나 이상의 분야에 어떠한 영향을 미치고 있는지 평가합니다. 이 숙박 시설의 친환경 관광 사업에 대한 객관적인 평가는 제3차 기관 인증 프로그램과 관련이 없는 독립된 평가자 또는 감사자에 의해 수행되었습니다.
추가 요금 지불 시 매일 오전 6시 30분부터 오전 11시까지 레스토랑에서 아침 식사(뷔페)가 제공됩니다.
South West Bistro - 도시 전망을 즐길 수 있는 이 레스토랑에서는 아침 식사, 점심 식사, 저녁 식사, 브런치(주말) 등을 제공합니다. 어린이 메뉴가 제공됩니다.
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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
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고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"좋네요"
가보면압니다검증된 Hotels.com 숙박객 이용 후기
"Great downtown hotel!"
Beautiful view of the downtown Austin skyline. Convenient to lakeside walking trail, though the trail map they hand out is not detailed enough. Great outdoor terrace, where we had an excellent sushi dinner. Very nice staff. The current construction adjacent to the hotel limits parking availability.검증된 Hotels.com 숙박객 이용 후기
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"Needs some updates and a revamp of dining services"
Our room was fine, the bathroom could have used some serious updating. The location was convenient, the outdoor pool and patio area were nice. We had a terrible time getting food on the patio, took over an hour for chips & salsa and a flatbread pizza (which turned out to be the wrong one once it arrived). At breakfast, no one approached our table for […] 15 minutes and it wasn't until we flagged someone down did we get a cup of coffee and our order taken. Overall, it was a decent stay. We'd probably stay somewhere on the other side of the river next time, just for convenience. 더 보기검증된 Hotels.com 숙박객 이용 후기
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"Perfect Location"
If you like hotels with good quality service, then the next time you're in Austin, Texas, stay at the Hyatt Regency.검증된 Hotels.com 숙박객 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Thank you so much for the lovely review! Come back and visit us anytime.
This hotel was wonderful! My only complaint is that it cost $124 dollars to park for three nights.검증된 Hotels.com 숙박객 이용 후기
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"Perfect SXSW Hotel"
Came into town for 3 nights with a group of friends and wanted somewhere close to downtown with a bit of luxury. Hotel provided this very well with nice rooms, helpful staff, a nice bar for pre-drinks and a location that made getting around very easy. Overall, I could not fault this hotel as somewhere to stay during SXSW as long as it is in price b […] racket... 더 보기검증된 Hotels.com 숙박객 이용 후기
"Perfect stay"
Greeted by friendly helpful staff, easy fast check in, just an overall great stay, awesome rooms great comfortable and clean!검증된 Hotels.com 숙박객 이용 후기
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"Great stay!"
Look forward to making this hotel our future Austin stay!!검증된 Hotels.com 숙박객 이용 후기
"Great hotel"
Great hotel! All good.검증된 Hotels.com 숙박객 이용 후기
"Close to SOCO"
The hotel is convenient to SOCO. Parking is VERY inadequate (a parking garage is under construction) and self-park fills up early in the evening. Some noise from bar area - live music - can be heard in the rooms (even on 12th floor). Our room was attractive and well-maintained and hotel employees pleasant and helpful.검증된 Hotels.com 숙박객 이용 후기
"Great location"
The location of the Hyatt is great, but the hotel's parking is not good.검증된 Expedia 이용 후기
"Awesome!"
The hotel is just minutes from bars and restaurants in downton. Good service and breakfast.검증된 Hotels.com 숙박객 이용 후기
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"Hassle"
Parking was closed due to construction, i wish we would have been warned about this i just happen to have broken foot.검증된 Expedia 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Thank you for taking the time to write your review. Please accept our sincere apology for not providing you with the service we are known for. We wish you would have alerted us of your injury that way valet could have been provided to avoid making you walk across the street. Again, we are very sorry and hope you'll come visit us when you're visiting next.
"Great View - Room was too small"
The view made up for the small room (King River View). Beds were too hard for us, others would love. Sushi bar was best Tuna I have had in a long time. Being right on the trail was great for walking and seeing the lake. Overall great hotel!검증된 Hotels.com 숙박객 이용 후기
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"Stayed One Night"
I was dissappointed about the following (especially considering how much I paid per night): 1. Air Conditioning didnt get very cold. 2 Tub was clogged and my friend and I took showers while standing in a great deal of water. 3. Parking Lot and Valet were both full. We had to park elsewhere and were shuttled to/from hotel검증된 Hotels.com 숙박객 이용 후기
"Would not recommend"
I was less than thrilled with my stay at the Hyatt. They are currently renovating the parking lot, so there is essentially no place to park on site. The lot was full when we arrived and we were told that we could park a couple blocks away and there was a shuttle. Otherwise, we could park anywhere in the available lot we could find, including the grass. […] Upon checking in, we received a room with 2 doubles, not the king room I booked on Expedia (which was the only option available on the website). They claimed that Expedia (and other travel websites) do not actually know what room types are available and you get what you get. I always use travel websites to book hotel rooms and this is the first time I have not received the room that I purchased. Each room has sets of complementary earplugs by the bed. Apparently the noise from construction gets really loud. Thankfully, we did not experience this because we were there on a weekend. This hotel is definitely not worth the price. 더 보기검증된 Expedia 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Hello Lily, thank you for your review. We sincerely apologize that your stay did not mimic our Hyatt standards. We understand your frustration with our parking area since the construction and assure you our shuttle service, when available, is quick and helpful when parking outside the hotel. Please let us know the next time you visit and we'd be glad to take care of it for you.
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"Great place to stay in Austin"
We were celebrating our 23rd anniversary and got a river view room - definitely worth it for the view. The heat wasn't working in our original room, but they promptly attempted to fix it and when it couldn't be fixed quickly, moved us to a new room and removed some of the charges for our trouble. I was very impressed with the way they handled the situation […] and would definitely return. 더 보기검증된 Hotels.com 숙박객 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Thank you for your review! We are very glad your stay was enjoyable and all your issues were taken care of. It's our goal to guarantee all guests leave 100% satisfied so thank you for ensuring our services go beyond the norm. We hope to see you again soon.
"Great location"
Stayed the night to facilitate a fun night on New Year's. The hotel was the perfect location and the heart of the activities. The bar was great and the food we had was good (fresh sushi too). The parking construction didnt affect us although the valet & bell staff did seem overwhelmed when we pulled up. Overall ehe rate and location were perfect for […] what we needed. We had a great night! 더 보기검증된 Hotels.com 숙박객 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Thank you for your review, Carlin! It was a pleasure to host you during NYE, we are pleased to hear your stay was a success. We are especially happy to see that our construction wasn't an issue since our guests comfort is our highest priority. Have a great day and come visit again soon.
"Clean, classy and convenient."
Clean, classy and convenient. Literally steps of riverwalk.검증된 Expedia 이용 후기
"Best hotel in downtown Austin"
I absolutely loved my hotel experience at the Hyatt Regency. The location was ideal for activities and my business meetings, being positioned on the jogging trail and so close to downtown and highway 35. The hotel room was rather large and super clean. I really enjoyed my stay and can't wait to stay here again!검증된 Hotels.com 숙박객 이용 후기
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"Good Deal"
I must say we were pleasantly surprised at the Hyatt. The lobby bar was cozy and reasonably priced, the food was good, and the staff really well trained. Our room was updated and comfortable, as well as all other aspects of our stay. I lost an item while packing to leave, and upon contacting the hotel, it was found and returned with no problem whatsoever. […] I would definitely stay here again. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Wonderful stay!"
Thought this hotel was awesome. I have stayed at many other hotels in Austin---but I was very impressed and will be looking at staying at a Hyatt for a future vacation getaway to Nashville! Great job---keep up the great service and style of the Hyatt!검증된 Hotels.com 숙박객 이용 후기
"On the river"
Lovely setting on the river, next to walking/running trail.검증된 Hotels.com 숙박객 이용 후기
"Perfect location"
This hotel was a perfect location to the action on South Congress and to downtown Austin. We just took a quick walk across the South Congress and were able to enjoy the bars and restaurants in downtown Austin. There is also a bus stop right outside for those that can't walk or do not wish to. The hotel room was very comfortable, and had little extras […] such as an ipod dock, and nice toiletries. I will definitely stay here again! 더 보기검증된 Expedia 이용 후기
"Hotel location is exellent."
It was only one night but we liked the hotel. The bed was comfortable, the hotel was quiet, the food was very good and had a very good night sleep.검증된 Hotels.com 숙박객 이용 후기
"Great location"
Great location. There was construction going on, but they compensated with free wi-fi, free breakfast, free self-parking and reduced prices for all food. Rooms were very spacious, beds very comfortable. Excellent location with short walk to sixth street and Congress Ave.검증된 Hotels.com 숙박객 이용 후기
"Nice"
Nice hotel with an excellent restaurant and great views of Colorado river. A bit of a problem with hot water in the room and no fridge.검증된 Hotels.com 숙박객 이용 후기
"Awsome stay in this hotel"
This is a very nice hotel. It was clean and the staff were very polite. The best thing that i liked was the location and the river view. My wife and I stayed in this hotel for christmas night. Although Austin was very silent and we did not enjoy the city much but staying in this hotel was awsome. The room was very clean and there was good smell. The […] gym is big and breakfast was very good. I will stay here in my next visit to Austin and totally recommend it. 더 보기검증된 Expedia 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Thank you for your review, Iman. We are pleased to hear about your stay with us recently and greatly appreciate your recommendations for our property. We hope to see you and your wife again in 2013!
"Under renovation"
The hotel rooms and inside facilities were great and the staff was wonderful. The parking lot was under repair so the parkng was not convenient and certainly problematic for anyone who came to the hotel to visit. Hotels under any sort of renovation should be required to advertise as such.검증된 Hotels.com 숙박객 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Hello and thank you for your recent review. Our construction information pops up in red as you book from our website. We sincerely apologize for your issue and hope you'll come visit us again once we've updated!
"Good location"
I love that the hotel is right on the lake with the trail, which was perfect for me as a distance runner. It was a little noisy inside, as I could hear a lot of the live performances from the first floor area.검증된 Hotels.com 숙박객 이용 후기
"nice hotel"
no complaints검증된 Hotels.com 숙박객 이용 후기
"Overall great with only a minor issue"
The hotel staff is very friendly and attentive. I forgot a couple toiletry items and they were happy to provide them for me. The location is great as I was there for a conference at the convention center. There are hotels closer to the convention center but I didn't mind the short walk. My only issue is that there was hair in the bathtub and that was […] kind of unpleasant. They were undergoing renovation and provided free room water and free internet during the renovation due to some minor noise we might hear. Overall a nice stay. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Good Hotel for biz stay"
Staff is friendly and fast. Rooms are large and clean but the hotel is a bit old. Some rooms have a great view of the lake and downtown.검증된 Expedia 이용 후기
"Great Hotel"
Super!검증된 Hotels.com 숙박객 이용 후기
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"Think again"
I would NOT recommend this hotel. We had no hot water the night we arrived and hotel construction was loud and obnoxious starting at 8AM in the morning. They tried complimenting us bottled water and free WiFi, but that does not compensate for my lack of sleep. The hotel price wasn't even discounted for the construction, nor did they tell us in advance. […] I would never have stayed had I known this. 더 보기검증된 Hotels.com 숙박객 이용 후기
하얏트 리젠시 오스틴 (Hyatt Regency Austin)의 답변 Thank you for your feedback on your stay. Our guest is the most important element in whatever we do on a daily basis, and I apologize if we did not support that in our service during your visit. We know there's really no good time for construction but hope you'll revisit once it's finished.
"won't sleep late here"
construction with jackhammer at 9am every day of our stay with only internet and parking comped. not recomended 'til construction is over검증된 Expedia 이용 후기
"Great experience at the Austin Hyatt Recency"
Over all, our stay at the Hyatt Regency was excellent.Will stay here again.검증된 Expedia 이용 후기
""come home to Austin""
we love Austin..and this hotel is centrally located downtown and the view to Town Lake is superior (if you get a room with a lake view)...the lights at night and the early morning sun add to the beauty of this city and its beautiful people. we love Austin!검증된 Expedia 이용 후기
"Thanksgiving in Austin"
Everything was great accept the bathroom. It was not up to pare with the rest of the room. There was mold in shower and very low end hardware in the shower and sink.검증된 Expedia 이용 후기
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