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"시내 중심에 있어서 다니기 편리함"2012년05월02일에 대한 Hotels.com 고객의 이용 후기
시내 중심에 있어서 어디를 다니던지 편리한 곳에 있음. 다만 전원이 불안정했음. 아담하고 깨끗한편~
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"가격 대비 만족"2012년04월19일에 대한 Hotels.com 고객의 이용 후기
샌프란시스코 여행에서 처음계획은 유니온 스퀘어 근처에 호텔을 예약했은나 가격이 너무 비싸서 공항에 있는 이곳으로 예약을 변경하였습니다. 위치도 그렇고 유니온스퀘어에서의 호텔보다 등급이 많이 낮아서 별 기대없이 이용하였는데 생각보다 호텔이 깨끗하고 위치도 차로는 15분 정도밖에 시내로부터 걸리지 않아서 너무 만족했습니다. 주차요금도 일일8불이어서 대 만족했습니다. 유니온스퀘어 호텔들은 주차비 일당 평균 50불가까이 되더라고요. 암튼 호텔은 좋았습니다
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The bulls and bears of industry tread the streets of the Financial District, home to the city’s tallest buildings, including the iconic Transmerica Pyramid. The towers give way to The Embarcadero, the broad, palm-lined avenue that begins at the San Francisco Giant’s AT&T Park and ends at Fisherman’s Wharf. The road passes by the Ferry Building, a landmark transformed into an artisanal food market.
샌프란시스코 지역의 모든 호텔 보기Very nice hotel staff made our stay very enjoyable
"Hyatt Regency-San Francisco-Embarcadero"
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"parking isn't free"
They failed to mention that the parking lot 50 dollars and there's no alternative parking
Thank you kindly for your feedback, which helps us get better. Our valet parking pricing is comparable to other 4-stars hotels in the areas with in and out privileges and alternate parking is also available for guests. However, this information was not communicated to you properly and for that, I am truly sorry. I have shared your comments with my management team for review. Sincerely,
하얏트 리젠시 샌프란시스코 (Hyatt Regency San Francisco)의 답변 1개Hotel was good, but our standard double bed was much too soft and caused us back aches. The mattress must have been too old and worn.
Thank you for taking the time to comment on your recent stay. It is through your honest opinion that we find ways to enhance the guest experience at our hotel. To constructively maintain the quality and standards, kindly contact the hotel and share your room number. We would like to check on the beds and personally address your concerns. At the Hyatt Regency San Francisco, we promise to provide authentic hospitality and it is our hope that this experience would not deter you from returning to our hotel. Again, please accept our apologies for any inconvenience and we look forward to hearing from you. Sincerely,
하얏트 리젠시 샌프란시스코 (Hyatt Regency San Francisco)의 답변 1개"Hyatt on trouble..."
Unfriendly receprionist, no room services after 11pm, no bathrobes, empty minibar. They are definitely on a cost saving trip...
"Hyatt Regency- Embarcadero St"
We had a great stay at the Hyatt. The staff was very nice and helpful, the rooms were absolutely wonderful and comfortable. The location of the hotel is very convenient which makes it easy to go anywhere in downtown SF. I would recommend this Hotel anytime!
We sincerely appreciate the time you took to share your wonderful experience while at our hotel, Hyatt Regency San Francisco. Your feedback absolutely inspires us all to do more. Thank you for your recommendation and we hope to personally welcome you back soon! Sincerely,
하얏트 리젠시 샌프란시스코 (Hyatt Regency San Francisco)의 답변 1개이 고객님은 의견을 남기지 않았습니다.
"Decent hotel"
Hotel amenities and location are great but the room was looking tired. The carpet had buckled in a few places and the bathroom and shower have seen better days. Im sure its a constant maintence cycle since the hotel has so many rooms.
The entire staff and I would like to thank you for sharing your feedback regarding your recent stay at the Hyatt Regency San Francisco. We appreciate your business and all are very delighted to hear that you enjoyed our amenities and location. Please accept our apologies for any inconvenience during your stay. Rest assured that we have personally addressed your concerns with the appropriate staff members to maintain the standards and quality of service that we promise to deliver everyday. Thank you for your patronage and if there is anything that we can do to assist you, please do not hesitate to call on any staff member as we would be more than welcome to serve you. Sincerely,
하얏트 리젠시 샌프란시스코 (Hyatt Regency San Francisco)의 답변 1개이 고객님은 의견을 남기지 않았습니다.
"Highlight of SF"
From check-in to check-out, it was a wonderful experience. The work out room was well equipped (please allow guests to wipe down machines!), the staff was courteous (apologized for no vending machines), the cleaning staff said "hello" every time we saw them, the concierge got us reservations within 5 minutes for a wonderful restaurant, the lights in […] the lobby were magical, the matresses were dreamy and the TV above the sink was so cool! The location was perfect and we fell in love with Blue Bottle Coffee across the street at the Ferry Building. Also the conference facilities were exceptional. Thank you. 더 보기
"Hyatt Regency - San Francisco"
Staying at the Hyatt was great..I have stayed there a number of times and convenient to everything especially the financial district. The only problem was that when I checked in the hotel did not have my reservation that I made on hotels.com so thankfully I had the confirmation number and it took the front desk over 10 minutes to find my reservation […] which was lost. Otherwise it was a nice stay and will stay there again. 더 보기
"Great hotel!"
We had a great stay however I paid extra to be in the Regency Club which includes apps and breakfast and a beautiful room. For the increased stay fare, I would assume it covered alachol but it didn't. Comeon Hyatt, don't be so cheap!
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"You wont sleep until the music stops"
Very noisy ice rink!
"A little disappointed"
We upgraded to the best level. The room was rather small. I was hoping for at least a nice soaking tub if not a jacuzzi, but no go. Also, the TV was freakin' ANALOG!!! What's up with that?!? The Regency Club, which came with the upgrade, was nice. The massage chairs were good. We didn't try too much of thr Club's food.
"Hyatt Regency San Francisco Review"
Checked in for one night at the Regency (for a company Christmas party). The Christmas decorations are the best in San Francisco, but that was the one plus. Paid for view of the bay, and I could see the bay if I looked out the window at an angle. There is no mini-bar - so needed after dealing with the S.F. traffic, in fact there was someone's old rotting […] Chinese food in the fridge, not a pleasant surprise. When asked the bellhop to remove, he said he was coming back, never did. Took two calls to have my luggage picked up. Can't stand to see food and dirty dishes in the hall ways. It seems everyone is trying to make the place a great stay, but the results feel like a old aging hotel that needs a solid makeover. 더 보기
Thank you for taking a moment to reflect on your recent stay at the Hyatt Regency San Francisco. We value your feedback and take it to heart to exceed guest expectations at all times. Rest assured, your concerns will be addressed and directed to the appropriate personnel. On behalf of the entire staff, I sincerely apologize for any inconvenience and I hope that this would not deter you from returning to our hotel. Glad to hear that you enjoyed our holiday decor and the views from our guestrooms! Allow me to take this opportunity to inform you that we do have planned renovations to maintain the quality and standards that Hyatt is known for around the globe. Thanks again for your comments and we wish you all the best this year!
하얏트 리젠시 샌프란시스코 (Hyatt Regency San Francisco)의 답변 1개"Great Experience"
The staff was very accommodating, polite a, and helpful. It was nice to book a room for one night during the holidays and not have a two night minimum requirement. Very encouraging for companies to book rooms for employees for Holiday parties.
"Great Location"
This hotel is within walking distance to fantastic restaurants, ferry building, and shopping. I highly recommend to those who have a tourist or business agenda.
"Good but could be better"
The location is great. The holiday lights are great. The carpets need to be replaced. The toilets are 30 years old and are wasting water with every flush.This hotel needs a serious facelift. Staff was nice. The bar in the lobby is really slow.
"Great View and nice room"
Close to the wharf and good restaurants
Thank you for your positive feedback regarding your accommodations at the Hyatt Regency San Francisco! It is such a pleasure to know that you enjoyed the views from our hotel, our location and our beautiful city. When ready to plan another trip to San Francisco, please feel free to let me know as I would be more than happy to personally assist you with accommodations. From all of us here, thanks for staying with us and best regards!
하얏트 리젠시 샌프란시스코 (Hyatt Regency San Francisco)의 답변 1개"Great Hotel!"
The Hyatt at the Embarcadero in SF was fabulous! The view from the club restaurant was unparalelled. I would highly recommend it. You can walk to everything from there and the service was great!
"BEST STAY!!"
We had a great stay at the Hyatt Regency! Nice city view very convinient area. Would Definetly stay here again no doubt!! Good hospitality!! Thanks again hotels.com
"Nice, but a bit pricey for such a small room!"
Hotel is beautiful, room was extremely snug, especially for how much I paid but worth it being that it was so close to at&t park. Had to go see my Dodgers won! :) would recommend.
"I'm a fan"
I don't get excited about hotels, in fact I think this is maybe my second review of a hotel ever - the first one was not a good one (a hotel in NY). Anyway, I am seriously impressed with the Hyatt Regency Embarcadero for one simple reason - the staff. I mean, most times a hotel is a hotel - whatever right? Give me a bed, some quiet, and leave me alone. […] That's what I got at this hotel, but when I did interact with staff they were seriously nice - just really friendly and not in a bad way, or over the top kind of way. Front desk, restaurant, housekeeping, just very friendly, personable and made me feel like a valued guest. That's really appreciated ya know - it goes a long way. We're so used to ungrateful businesses and cold unfriendly people, which is most definitely not what you find at this hotel. I highly recommend it. 더 보기
"Hyatt Regency San Francisco"
Great location, beautiful hotel. AT&T Park is within walking distance, great restaurants and theater nearby as well
We enjoyed our stay and would have no problem booking a room in the future. Thank you
"Great location and excellent service"
The staff at this hotel exceeded any experience I have seen. Their attention to detail and observation of customer needs was terrific. I took a cab in from the airport and didn't have enough cash on me when I got to the hotel, but instead of having me run in and get cash the doorman took care of the taxi and allowed me to get back to him after I checked […] in. I was with a group of five and he knew our first names in step 1 for the next few days. 더 보기
This was a fine hotel. I was, though, disappointed in the bathroom; it was kinda small given the vastness of the hotel itself. Also, I was disappointed with the taste of the breakfast food. I could not tell if the food tasted healthy or if it was just bland. I would stay at this hotel again as I enjoyed the convenience to the Ferry Building and public […] transportation options. 더 보기
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"Not a hotel snob"
I'm not a hotel snob, so I cannot speak for those who would knit pick every part of the hotel. The exterior is nothing to look at, but the interior lobby/atrium is really cool looking. The bay view with balcony room that I had was really nice for hanging out and having some drinks with friends. It is right on the Embarcadero, which is right where you […] want to be if your doing a lot of the tourist stuff in SF. The ferry building has a ton of good food. Room had kind of a funny layout, but had a chase lounge, california king bed, another nice chair, desk with chair, ihome dock, etc. All in all is was a really nice place to stay. 더 보기
"good but pricy"
Hotel was nice and staff great. Convenient location with trolleys right out front. Only negative was charge for every little thing....rollaways, internet...no free WiFi like all the other hotels. For the cost of the hotel those amenities should be included.
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"Very Convenient Hotel"
I stayed here after a giants game. Great location, ot off Muni at Embarcadero Station and the Hyatt was right there. The interior of the lobby was breathtaking. Only con was that there was a homeless person panhandling outside on the street by playing a musical instrument late at night. That combined with street noise made it slightly difficult to sleep, […] but this is common in the bustling city of San Francisco. All in all, loved my stay at the Hyatt Regency. 더 보기
"Very good, but parking is $50 per day & no pool"
Other than the high parking fee, this is a very nice hotel in a good location. It's close to muni trans so quick & easy to the wharf & AT&T ballpark. Walking distance to some nice dining spots and our room had a good view of the bay bridge.
"Perfect location overlooking the Bay"
This hotel is perfectly located allowing easy access to the delights of Fishermans Wharf and Union Square and the Ferry Terminals. The streetcars and cable cars pass outside the door for ease of movement around the city.
"Great room / hotel"
Got a suite on the Regency level. Great pre-dinner noshes and decent breakfast in the morning - definately worth the upgrade. Room was good size for us (me, wife + 2 kids in cribs). Bed was uncomfortable for the 1 night we were there. But overall, service was very good from valet, bellman, and Regency Club staff. Parking was a little crazy at 50+ […] bucks / night - but that is SF. 더 보기
"Great Stay"
Steps away from BART and the Regency Level was a great place to relax in.
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"Decent place to stay"
If it weren't for the amazing location and the fact that virtually every room has a beautiful view, I would be giving this hotel 3 stars. This is a perfect place for the tourist to drop their bags and go sightseeing or couples looking to spend a fun weekend in San Francisco. Overall, a good safe and clean hotel to be in. The gym is very good. Can't […] say about their restaurants since I have never eaten there. Room Service is spot on 더 보기
"A true 3 Star hotel... At best"
We stayed in this hotel for 2 nights during the memorial weekend... Very disappointed, I always expected more from Hyatt. I had choice of other 4 stars at lower price but chose Hyatt because of the name and my past experience... Big mistake... First, the condition of the hotel: out dated (left over from 80's), old and dirty carpets and bathrooms... […] Air condition with no temperature setting!... Yes, this is supposed to be a 4 Star Hyatt! Second... I made a reservation for two adults and an 8 years old... When we were checking, I asked for a roll-in bed for my daughter... They wanted to charge $25 Extra for it...This never happened to me before, so I refused because I had specifically reserved the room for 3 people... What do they expect? all 3 of us sleep in the same King bed? We went with the other option of two twin beds... My wife and I slept uncomfortably in a twin bed. To me it was the principal not the $25 extra... Cheap hotel... Avoid this one if you can. 더 보기
"By the Bay"
Great location, accross from Ferry Building. Great bed, okay view, okay bathroom. A little pricey for size, quality and view, but location is selling point for this hotel.
"hotel in san francisco"
we had been pleased with this hotel until this last time- the underside of the toilet seat was dirty which caused us to question the general cleanliness of the room.
"Hyatt Regency-Nice, but overpriced"
I booked this hotel last minute, which may explain the high rate. But regardless, the cost I paid was much too high for quality. Basically The Hotel shouldn't be more than a certain amount, before you should just spend your money elsewhere or find a cheaper place to stay. I thought it was going to be pretty awesome--It was nice, but not great. I don't […] know how else to put it besides- not enough value in the cost!!! 더 보기
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"Hyatt Embarcadero in San Francisco"
Thre hotel was beautiful but pricey. The hotel staff was very nice. However.................... When we went to meet downstairs at the bar, there were no signs to direct what part is the bar or restaurant. So we went and sat where there were no guests since there were alot of us and the bar was right across from us. An employee by the name of Mohammed […] came and litterally spoke to us very loudy in a rude manner and said it was for restaurant guests only. Then we moved to a small table that had only 3 chairs, so my niece asked him if we could get more chairs brought since there were 7 of us. He told her to look around and get them herself. It was embarrassing with the people at the bar and restaurant looking at us. 더 보기
I FELT THAT THIS HOTEL WAS A VERY NICE HOTEL...HOWEVER BESIDES HAVING A SOMEWHAT DIRTY BATHROOM (NOT EXTREMELY BAD, BUT ENOUGH) I WENT THRU A HUGE ORDEAL WITH MY DEBIT CARD...I PRE PAID FOR MY ROOM 2 WEEEKS EARLY SO THAT WHEN I ARRIVED EVERYTHING WOULD BE TAKEN CARE OF..I CHECKED IN WAS TOLD EVERYTHING WAS FINE, RECIEVED A SUMMERY ON PAPER UNDER MY […] DOOR THE NEXT MORNING TELLING ME THAT I HAD "NO" CHARGES TO ROOM...THE NEXT DAY I NOTICED THAT A "HOLD" FOR $50 HAD BEEN APPLIED TO MY BANK ACCOUNT FROM THE HYATT AND BECAUSE OF NON NOTIFICATION, MY ACCOUNT HAD OVERDRAWN..HYATT TOOK NO INTEREST IN HELPING ME IN THE LEAST OR EVEN SAYING "SORRY".... 더 보기
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