2012년04월25일에 대한 Hotels.com 고객의 이용 후기
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"코리아 타운에서 가까움"2012년04월24일에 대한 Hotels.com 고객의 이용 후기
매일 아침 코리아타운에 가서 밥 먹기에 아주 가까운 거리에 위치하고 있어서 예약을 했습니다. 호텔로비는 정말 럭셔리하고 안락한 분위기였구요. 근데 방 싸이즈는 너무 작았습니다. 여행 가방을 오픈 해 놓기도 만만치 않은 여유 공간.. 하지만 침대가 너무 안락해서 잠자기에는 좋았습니다.
"twin double room was pretty nice"2012년04월23일에 대한 Hotels.com 고객의 이용 후기
i enjoyed with my two friends. Very large and clean and also inexpensive. No refriegeator in the room - only thing we were sorry.
"교통도 편리하고 케이타운에서 아주 가까움"2012년04월23일에 대한 Hotels.com 고객의 이용 후기
방이 작긴 하지만, 화장실도 깨끗하고 좋았어요. 커피도 공짜.
"매우 친절함"2012년04월21일에 대한 Hotels.com 고객의 이용 후기
맨하턴에서의 숙박은 자주 있어왔다 그러나 고민은 가격이 비싼데 비하여 좁은방 낡은 건물 불친절 등이었으나 이번 벤틀리 호텔은 친절함과 깨끗한 객실 및 다른 호텔에 비하여 밝고 사용하기에 불편함이 없었다 단 다운타운과 거리가 좀 떨어져 있었으나 그것도 괜찮은 정도이다
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
이 호텔에는 장애인 편의시설이 제공되지 않습니다. 이 시설이 지원되는 객실을 예약하시려면 다른 호텔을 선택해주세요.
New York Central - With views of 42nd Street from the mezzanine, this ultra-modern restaurant and lounge spans 6,000 square feet. The European-influenced menu features unexpected flavors, such as Foie Gras Mousse with Black Tea and Prune Jam. Open for breakfast, lunch, and dinner.
Market - Open 24 hours, this lobby-level café sells a range of gourmet takeout food, including hot meals, beer, wine, coffee, and treats from such local favorites as Roasting Plant coffee company and Tisserie bakery.
In-room dining - Available 24 hours a day.
Open 24 hours, the penthouse-level fitness center provides free weights, strength-training equipment, and cardio machines with built-in TVs. Personal training is available for a surcharge.
서비스를 이용하거나 체크인/체크아웃 시 숙박시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
목록에 기재된 액수 중 일부 요금이나 보증금은 세금이 합산되지 않은 액수이며 변경될 수 있다는 점을 유의하여 주시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"교통의요지에 자리하는 호텔 하이야트"
뉴욕하면 지상 최고의 도시라는 상식. 그상식에는 조금빛나간 하이야트호텔수준이다 물론 하이야트이기에 모든지역의 호텔을만족할수 없다생각한다. 그러기에 이해하기로 한다 한편으로 Hotels.Com에 대한 평가와 인식은 아주높게 드리고싶고 강력히 추천하고싶다. 감사합니다..
"교통이편리한 뉴욕의 그랜드하얏트뉴욕호텔"
42번가이기에 교통의 편리성은 탁월했으나 그밖엔 그다지 좋은점이 없는 후기네요 객실이 넘 추움에도 온리 에어컨만 가동되고 히타가 안되어 스웨터를입고 담요를 두장씩 덮어야 잘수 있었으며, 그중 하루는 따뜻한물도 안나오더라구요 컨시어지 연락시 피드백이 전혀 없어 세네번 전화걸게 하는것은 기본이고 룸청소도 그만그만했구요 이름있는 고급호텔이라기엔 서비스가 너무 불만족스러웠습니다
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What a wonderful stay we had. Clean rooms and the staff was helpful.
"Perfect location with great service"
Wow, what a location. Even noticed it featured in the new Marvel Assemble movie. The room was clean and well appointed. It wasnt big but it had everything we needed for a short break. It was a few seconds from all the main shopping areas and almost all the main attractions in Manhatton.Sevice on check in was fantastic. The check in girl noticed it was […] my daughters birthday and that night we got back to a little treat on the hotel. Will use the hotel when we go back to Manhatton. 더 보기
"Wonderful hotel"
I booked a night at the Grand Central Hyatt for a trip to New York to see a show on Broadway. The hotel is in an ideal location. We could easily walk to almost all the different subway lines. After the show and dinner, we could even walk back. It was a great deal!
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"Great Location"
Nicely appointed hotel and room with state of the art lighting. Room and bathroom small. Toilet paper location in bathroom is poor. Night light in Bathroom blinked all day and night. AC always on causing ones mouth to be very dry during sleep and upon awakening. Dresser is weird as it has doors hiding drawers. Best is the location and its Lobby. Great […] staff. 더 보기
"Convenient and nice"
Wonderful staff and service.
the hotel was just in the right location for us. We had greast ease of getting to the places we wanted. However, the countertop over the bathroom needs to be changed.
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"close and easy access to many important points"
very good
"A+Room, Extremely Impersonal Lobby,Great Location"
A+ Room and nice size for NYC. The lobby was very impersonal,loud and check in and out desk very strange. Location location location. Not enough resturants and hard to find a cup of coffee. It felt like a europan hotel.
"Great hotel, great location"
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"Not all Hyatts are Equal"
Not the worst hotel I've ever stayed in, but one of the worst in terms of value for money. The public areas are typical big chain four star quality; spacious with lots of marble and glass, but the bedrooms are typical big city two star cram them in size, and not not overly opulent. Not only was there no bath, there wasn't even a proper shower stall, […] so water from the shower spread half way across the bathroom, and bathroom sinks without plugs is something you don't even expect any more in Eastern Europe, let alone New York! The location is great, but in future I'd choose somewhere a bit less central but close to a subway station where you'd get more bang for your buck and still have a convenient way of getting around town 더 보기
"Perfect location, very close to times square!"
The family was very satisfied with this hotel during our NYC stay. It was very close to central part but with some distance to keep the noise down when sleeping. The beds could be a little bit wider since we stayed 4 (2+2, family) persons in the room. I guess the doubble queen size beds where approx 130 cm wide but the information did state 140 cm. […] This was not a problem for us but for bigger people it might be!? But overall..... Very nice Hotel to be NYC! 더 보기
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"Very Satisfied"
Good location; very clean. The air conditioning wasn't functioning so good
"Fabulous"
Super easy check-in. Incredible sculptures in the lobby. Room was large by New York standards and very clean. Right next to Grand Central -- very easy to hop a subway and get anywhere you need to go. The first night there was complimentary cheese, crackers, nuts and pear in the room -- I don't know if this is the norm or if I got lucky. Also the fridge […] was stocked with complimentary beverages -- I wasn't charged for the water and the soda I drank. The king size bed was very comfortable. A touch light switch by the bed shuts off all lighting in the room with just a touch of your hand and the same switch can raise or lower the room temperature without having to get out of bed. Very satisfied. Didn't have to pack a toothpaste they supplied that as well. Overall, very much, better than expected. 더 보기
"Great location but mediocre hotel"
For the price that we paid for the hotel, I thought that the room and service were just very mediocre. The location is great, it is right across the street from Grand Central and is connected via passageway so it was a great deal of help to access the subway during the rain. The room was very small and when we checked in we were deceived. Initially, […] I booked a grand King room and when we checked in the receptionist confirmed with us that it was a King bed, but when we got to the room we did question the size of the bed. My husband and I kept saying that it was a really small King. It turned out to the a Queen bed but we didn't find out until check out. What a disappointment. The cleanliness of the room was questionable. The carpet was not vacuumed. The staff did let us borrow an umbrella for the rain outside, which was pretty nice. Overall, I felt like I could have got the same room and service from a 3 star hotel across town. Nothing special. 더 보기
"worst experience ever"
We checked in on Saturday for our anniversary trip and when we got in the room , the bathroom was disgusting ... there was hair on the floor and dead flies in the tub. When my wife called the front desk they first said that room was cleaned and there shouldn't be any hair or dead flies. My wife asked them to come check it out for them selves .. they […] said that they will move us to a different room. The person just knocked on the door and handed me the keys without sayibg a word and did not help us with our laggauge. When i asked what room we are going to. He just pointed on the key card.we asked frint desk to change our bed sheets, it was never done. Worst experience ever. Will not recommend it to any one ... 더 보기
"Perfect location"
Very nice hotel, excellent staff and great location.
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"Great Location"
I loved that it was next to Grand Central Station. Very convenient to using Subway system to get around NYC. We also were very pleased at the great price for a 4 star Hotel in NYC. This Hotel decor is very Modern and that was a pleasant change from other hotels I have stayed at in NYC.
"Recent Stay"
The guys outside were extremely nice. Helped with the bags. When I told them it was my birthday they baggage handler said he was having champagne sent up twice and it never showed. There were no washclothes in our room. One of the towels seemed used. At 11:00 we were on at the bar and would have like a light snack and the only thing available was deli […] food. I've always wanted to stay at the Hyatt but the truth be told I've stayed at much better hotels in the city with better accomodations. 더 보기
"Convenient location nice hotel"
Every employee we interacted with was courteous and helpful. Makes your stay enjoyable.Location was great and had a quiet room.
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"A great stay in the middle of the "Big Apple""
The Hyatt might be a bit more then pricey then other places around town, but we sure thought it was worth the extra. I was told that the building with Trumps first building in Manhattan and when you take a close look you can still see signs of "Trump-ness" about the place. Can't wait to return.
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"Best hotel ever!!"
The best hotel I've ever stayed at period. The entire staff was so helpful from the check in to the last day we stayed. I loved the personal touch that the staff had w/ my twins & I. I told them that I'll be back and would be hard pressed to stay anywhere else. The cleanliness of the room to the location to Grand Central it couldn't have been any better!! […] It made the trip more relaxing & enjoyable than even I could have imagined. Thank you all for an awesome trip into N.Y. City!! 더 보기
What a fantastic review! Thank you so much for taking the time to tell us about your stay. I am so glad you found our staff to be most welcoming and helpful and the accommodations to be relaxing and enjoyable. We cannot wait to welcome you back! All the best,
그랜드 하얏트 뉴욕 (Grand Hyatt New York)의 답변 1개"Close to many must-see sights."
Very impressed with Grand Hyatt. Great room overlooking the Chrysler Building so we were lucky there. All staff very helpful. Great service.Room and bath room very clean and well equipped. Excellent location between Grand Central Terminus and Chrysler Building and close to other sights.
"No bathroom door?"
Overall, the hotel is very nice and in a great location. The only thing I didn't like was that there is no door on the bathroom. Not sure if it was intentional or not.
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"Very nice room, but..."
Stayed here for 2 nights last weekend. Negatives: not NEARLY enough staff at check-in counter. They compensate with express check-in kiosks, but on this night, few were able to actually check-in with them. So a very long, SLOW, line quickly developed. This was problematic for us because we had theater tickets and less than an hour before curtain. Once […] we finally made it to the front of the line, the beleaguered, exhausted clerk was very courteous. I noticed line at check-in persisted throughout our entire stay. Also, our room was hot, despite the individual thermostat in the room. Positives: modern decor, surprisingly quiet for being at Grand Central Station, QUICK service. Had issues with the room safe and they fixed it within 5 minutes. Overall, the hotel has some minor issues, but the staff is world class. 더 보기
"Good location"
The shower curtain is smelly after gets wet; it should be changed much often. The large rain shower head might be good for some people but with very low water presure.
"The Grand Hyatt Hotel, 42nd Street New York"
Great hotel at a great location.
"Great central location"
If you are here for a short while and need to be centrally located, this is it. The higher room rate pays for itself with saved time and cab fares. We walked to Rockefeller center, 5th avenue shops, and many restaurants nearby. The Grand Central station is literally downstairs.
Thank you for your review as we use guest feedback as a way to continually improve our product and service. I am delighted you found our location to be convenient to all the places and sites you visited while staying with us. Please come back and visit us again soon.
그랜드 하얏트 뉴욕 (Grand Hyatt New York)의 답변 1개"Too small room!"
The lobby was very nice and the room service good although food extremely high! My biggest complaint was the size of a room. I have stayed in many hotels over the last 25 years but never stayed in a room this small... very dissapointed in the size of the room for the price.:-(
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"The Grand Hyatt West"
Great location across from Grand Central Station. Great service and quality of accomodations. Bus from airports stop and pick up right across the street. Staff is most helpful. I will return.
We truly appreciate your thoughtful comments regarding your most recent stay with us. It is always great to hear feedback from our guests as it helps us improve our product and service. I am pleased our staff was most helpful to you and I hope we have the chance to welcome you back in the near future. All the best,
그랜드 하얏트 뉴욕 (Grand Hyatt New York)의 답변 1개이 고객님은 의견을 남기지 않았습니다.
"Grand Hyatt"
Second time I have stayed at the Grand Hyatt. First time NO hot water. This time only LUKE warm water. Will not stay at this hotel again.
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"Grand Hyatt NYC-Girls Weekend"
Had a great stay with a group of girls for the weekend. Check in was great and we received rooms fairly close to each other and free wi-fi all weekend with complimentary coffee from the cafe. The hotel was clean and the rooms were spacious enough for NY standards. Besides the fact that the hotel was hosting a Model UN weekend with hundreds of teens […] roaming the lobby and hallways, it was an overall great stay. Its was convenient to go right next door to Grand Central station for cheaper food court finds or a quick snack. The location was great. 더 보기
Thank you for your kind review. We are happy to hear you had a great overall stay with us from check-in to your accommodations. Also, glad you were able to take advantage of our convenient location. We hope to welcome you back on your next girls weekend! All the best,
그랜드 하얏트 뉴욕 (Grand Hyatt New York)의 답변 1개"Grand Hyatt New York"
My stay was very enjoyable. I would recommend this hotel to anyone staying downtown Manhattan.
We are delighted you had an enjoyable stay with us and thank you for the recommendation! We hope to welcome you back soon. All the best,
그랜드 하얏트 뉴욕 (Grand Hyatt New York)의 답변 1개"Grand Hyatt-New York City - 109 East 42nd Street"
Good stay overall. Disappointed by the fact that the booking indicated "double beds" when they were clearly "twin+". There were 2 beds in the room, with space for 2 true double size beds. With 2 people in each bed, the comfort experience was less than favourable.
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"Excellent Choice"
We had two rooms as extended family stayed with us and the hotel provided us with neighboring rooms without any problem. The rooms have all been redone - they were beautiful, spacious byNYC standards and immaculately clean. Right by Grand Central station - we walked to the theater and dinner both nights. Loved it - would definitely stay again!
So glad to hear that you had a pleasant stay with us. I am delighted you enjoyed your newly renovated accommodations and were able to take advantage of our convenient locations. We look forward to welcoming you back hopefully sooner than later! All the best,
그랜드 하얏트 뉴욕 (Grand Hyatt New York)의 답변 1개본 사이트에 포함된 이용 후기 및 평가는 고객 및 공급업체의 주관적인 의견이며 Hotels.com의 입장을 표현하거나 반영하지 않습니다. Hotels.com 또는 이용 후기 컨텐츠를 제공한 개인 또는 업체는 이용 후기 사용으로 인해 발생하는 모든 종류의 손해에 대해 책임을 지지 않습니다.