"가격대비 최상급"2012년05월01일에 대한 Hotels.com 고객의 이용 후기
가격 대비 대만족.. 다음부터는 계속 이곳에 머물러야 겠다는 생각이 날 정도..먼저 호텔 직원들의 배려와 상냥함이 마음에 들었어요. 체크인할때 직원이 1:1 붙어서 무엇이 어떻게 있는지 카드키로 엘리베이터 사용하기, 직원이 객실 까지와서 체크인을 할때 대우받는다는 느낌. 약간의 마들렌과 물은 공짜 기본, 목욕탕과 샤워실이 각기 되어 있고 아늑한 분위기가 마음에 들었어요.
"아늑하고 좋아요"2012년02월16일에 대한 "서울"의 정아 최님의 이용 후기
호텔 밖이 별로 안좋아보였지만 방에 들어가니 따뜻한 벽난로도 있고, 음식을 요리할수 있는곳도 있어서 좋았어요.방이 크면서도 아늑하고 옥상 수영장도 맘에들고 좋네요. 주차는 호텔밖 주변에 주차하면 주차 비용이 안들고... 주변환경도 깔끔해서 좋아요.
2012년01월09일에 대한 Hotels.com 고객의 이용 후기
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"LA 여행에 좋은 위치에 있습니다."2011년12월30일에 대한 Hotels.com 고객의 이용 후기
LA 북쪽 Santa Clarita 에 위치해서 SixFlags, 헐리우드, Universal Studio, 베버리 등을 관광하기에 아주 적합하고 훌륭한 위치이며, 객실관리상태, 직원들의 친절도, 투숙객들의 수준 등 아주 만족스러웠습니다. 가족들과 투숙하기에는 최고였었습니다.
"호텔도 특색있고, 주위에 먹을 곳도 많고, 좋네요~"2011년11월23일에 대한 Hotels.com 고객의 이용 후기
주로 메리어트에 묵다, 이번에 처음으로 커스텀을 가봤네요. 분위기가 특색있고 아주 좋았습니다. 부띠끄 호텔이라서 그렇겠죠? 그리고 주위에 먹을 곳도 많아서 좋았습니다. 다만 욕조에 머리카락이 많은 점을 제외하곤, 모든 것들이 좋았습니다. 셔틀탈 때 우리가 전화를 해야된다는 것도 빼고. 다음에 또 LA를 가게 된다면, 들르고 싶네요! 그때는 가보지 못했던 다양한 라운지에서 커스텀 호텔을 한 번 즐겨봐야겠습니다!!
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이 호텔은 2012년 4월 3일부터 2012년 6월 22일까지 새단장 공사를 진행합니다. 영향을 받는 구역은 다음과 같습니다.
리노베이션 공사는 업무 시간에 한해서만 진행될 예정입니다. 공사로 인한 소음 및 기타 불편 사항을 최소화하도록 최선을 다하겠사오니 많은 양해를 부탁드립니다.
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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"Bad Service"
I was not satisfied with the service of the hotel. We required calling hotel services four times before receiving simple requests such as extra towels, cups, and pillows. We also requested a taxi from the front desk and were given a number for a local cab company and had to call four additional numbers before reaching someone who could honor our request […] for a local cab. Although this is not the hotels fault, they should not recommend cab company's that are unsatisfactory. 더 보기
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"Reasonably Nice Hotel but check out other choices"
The hotel is OK. I have stayed there before with decent satisfaction. This time the biggest issue was that there were 3 wedding parties staying at the hotel makin it noisy. Also one of the elevators was broken and wait to go up 3 stairs easily exceeded 20 mins....what a drag. SO, I carried my cases up and donw he 3rd floor. Overall the hotel is just […] "OK" . Nothing to write home about. 더 보기
"Hopefully all the renovation will be worth it!!"
The hotel was undergoing major renovation which involving heavy drilling, not impressed!! Would have liked to have been told about the renovation in advanced and been given the option to move hotel. The rooms were small and cramped and the hotel was way overpriced. Maybe when the renovations are complete it will be a lovely hotel, but I would definately […] not recommend this hotel for the next few months. 더 보기
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"The BEDDDDD"
All I can say is AHHHHHHHHHHHHHHH
Staff is very friendly Beds very comfortable. Will stay here again.
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Who doesn't offer free WIFI in room service these days. This was very annoying.
"Great stay"
Booked quickly online and the pictures were exactly like what we had. The bed was HUGE! And the blankets were great. Great location, close to the highway but you couldn't hear it. Ordered room service twice, speedy and delicious. Wish the wifi was free but at least it's 24hrs and not just that "day". Didn't get to the pool as it was too cool outside […] but looked nice from what we saw. Great shower with pressure and lots of hot water. If we go wine tasting again in that area we'll stay here again. 더 보기
"Nice place"
On the weekend the place is empty and affordable. Santa Monica and Malibu for the day and then stayed here.
"Sheraton Agoura Hills"
Most comfortable hotel bed I have ever slept on.
"Weekend at the Sheraton"
Good hotel, clean,well maintained and good service. Ordered room service and food not good. The price of our room came with breakfast And there was no one to take care of the buffet. I called to Let them know there was no more fruit and coffee Which I thought I didn't have to do that, they should Have had some one there taking care of that. For the […] 1/2 hour I was there no one showed up To take care of things. Otherwise good hotel. 더 보기
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"Sheraton Agoura Hills"
Great stay for the money, pleasent staff and a very nice relaxing location. I would stay here again without question.
"TV"
My daughter was busy all evening leaving me in the room to watch TV. The service was in and out and very annoying. When I asked about it I was told it just IS. Lovely hotel, but not if you have chosen to stay in the room for the evening.
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"mountain hotel with great staff"
The staff were phenomenal, getting to the hotel is the trickiest part :) Up a very long windy mountain road
The clerk was rude but eventually placed us in our room. He could hv done it frm the beginning. The hotel did not hv anything to offer and their extra chgs were ridiculous. They had no one there to help us with our bags. The bed was very comfortable.
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"Sheraton in Agoura Hills"
Our recent stay at the Sheraton in Agoura Hills was excellent! The hotel was very clean, the staff was very friendly and knowledgeable about the area. It's a Great location because your in the city, but with out all of the hussle and bussle of LA. I am planning my next visit to LA and Sheraton is at the top of my list. Cheers!
"Great price with odd location"
The room included a king size bed that was very comfortable and overall the remove was nicely laid out. Be careful if you are watching your budget not to use the food in the room as it is very expensive. The Internet costs $10. Which I say "give me a break." The downstairs Internet terminal is both inconvenient to locate, but it is off to the side in […] the room with no markings or signs pointing to the computer. 더 보기
Not sure why a nice hotel like Sheraton can't provide you with free in room wifi. Any hotel that is a 4 to 5 star hotel should provide this free to their guest.
"Easy quick and Clean"
Great hotel in a nice area. Perfect for staying in the LA /Malibu area. Quick drive to Malibu. Everything was clean, front desk friendly and checked us in quick. No problems with the room. Asked for a late check out and was granted at no extra charge. Would definitely go back!
"Great experience"
I was staying here for a local racing event and needed to have a quiet and convenient place to stay. I needed a late check out and was accommodated, which is a testament to management's effort to service their guest.
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This hotel room had the best bed in a hotel that I have ever had! Over all the room was very clean. I was very happy with it,
"Sheraton Agoura Hills"
Clean and well appointed hotel conveniently located near the Woodland Hills and Westlake Village areas where I had business. The workout rooms were great - clean and well maintained with headsets available for use on the treadmill. Would stay again.
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"Good"
We were just travelling through california with no real plans. Everyone questioned why we would want to go to Agoura Hills, but to be honest, it was great. We weren't that far from Malibu and Zuma beach, there is an amazing italian restaurant across the road from the hotel and the bedroom is more than clean and comfortable. if you want some alone time, […] this place is great. 더 보기
great place, great service!!! :)
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"The hotel was not very close to anything of intere"
The location was not near anything of interest you could see or do around the hotel.There was no view.I found it disconcerting to walk through the bar area on the way to the elevator or the pool with my young daughter. Breakfast was expensive and not very good for the price.
"Bar Closed, Really?"
This was a very nice Hotel if you have something that requires you in the area. We went to a wedding close by and did not want to drive home for two + hours on a Saturday night. Chose this Hotel over others for it showed a nice Bar in the lobby on the web site. After a long day of driving and attending a wedding and reception, I was very much looking […] forward to a Adult beverage. To my surprise when we went up to the bar they said they were closed for the night. It was only 10PM, on a Saturday night! Not a real party animal but I think they should be able to accommodate their guest a little better, or do not even have a bar in the first place, if you do not want anyone drinking past 10pm on a Saturday. Otherwise, loved or stay! 더 보기
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"Renaissance hotel in agoura hills-spacious rooms"
Really enjoyed my room! It was very spacious and comfortable! And it was for a great rate. I would stay there again.
"Renaissance Agoura Hills Hotel"
This is a great hotel. The room was comfortable & well appointed and the staff was friendly and helpful.
"Best hotel in Thousand Oaks area"
Fantastic beds, AC which cools well. Great showers, nice desk good chair. All in all a good business hotel where I always stay when in the area. A few issues the hotel can hopefully address: - The internetspeed is too slow. In particular if I have to pay $10/day I would like a respectable speed. - The AC makes a bit more noise than comfy and the fan […] cannot be set to a fixed speed: this wakes you up at night - The shampoo has an extreme mint smell. If you use it people will question your sanity Easy to fix and would make the hotel fabulous! 더 보기
"Can you say SMALL????"
The staff was unfriendly. The room was so tiny you could barely turn around. The price was high. There was NO PARKING. They knocked on our door at 9:00 in the morning. It was not worth the price.
"Peaceful area, great hotel close to Malibu"
We stayed in this hotel for a visit to Pepperdine University. We brought our 3 and 5 year olds with us. The beach was close enough to go for a short trip in the morning. There are restaurants nearby but the hotel had a great sunday brunch buffet. Beds were comfortable. We even all slept until 9:00 which is unheard of in our family. I am big on soap […] and shampoo. Aveda was nice :) 더 보기
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"Rennassaince Agoura Hills"
Great Hotel and Location, nice and quiet and close to good restaraunts.
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