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"wi-fi is not free"
This hotel is so weird. It is such a mix of 2.5 and 3. Clearly it is not a 2 star hotel. The bed was not worn - the room were updated ... well sort of. I read all of the reviews before I booked and I was really surprised because all of the reviews were conflicted. One says 4 the other says 1. I said to myself I have to stay there just to figure out […] why all the reviews are conflicted. Well, the reiviews were spot on. Clearly this is an older hotel that has had millions put into it to make it "look" like a 4 star hotel. There are so many things that indicate that the money that they make is not put back into the hotel. Really tiny things like the front desk staff had uniforms that didn't fit. Like I say little things .. the back of the desk chair had paint on it. The first room that we got the A/C-heater wasn't working. The door of the hotel room had DEEP scratches in it that haven't been repaired. Shower was OLD STYLE birds egg yellow. I was clean and comfortable, but nothing much. I think that the other person summed it up - when the title of his review was ... Meehhhhh --- I think that is the best. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Close to downtown/central area"
The hotel was average overall. Being an older building, it was not as luxurious as advertised, but the staff was very helpful and pleased to help.검증된 Hotels.com 숙박객 이용 후기
Very nice room for the price.검증된 Hotels.com 숙박객 이용 후기
Our stay there was really nice for the most part. It has nice amenities, great staff and we loved the Maxwell's open mic night. The talent was the BEST we heard there! This is an older hotel that has not been renovated in all the rooms. They were generally nice and clean but definitely not updated. The bathrooms reminded me of my grandmas bathroom with […] stains in the grout., but I didn't feel it was unsanitary or anything just a cosmetic thing. There were no deadbolts on the doors. They did have that flip lock up at the top of the door but I feel much more comfortable at night knowing my door is bolted from inside. Lastly and maybe it's the age of the building but I seemed to hear more of my neighbors than other hotels. The doors were angled towards each other at the entrance so when our drunk neighbor got back and was talking(not yelling just normal talk) at 3am in the hall we were loudly awakened and heard the whole conversation. Again, I know I hear stuff in the halls at other hotels also b/c there is a space under the doors but it sounded like they were in my room. I don't know if I would stay there again if I could find a similar priced deal somewhere else within the same distance of downtown and I am pretty sure I could. The location was good though, it was a straight shot to downtown, so fairly easy to get around! 더 보기검증된 Hotels.com 숙박객 이용 후기
shuttle service took an hour from airport.... other shuttle services= spent a lot of time waiting around....should've just rented a car...prob. will not stay there again검증된 Hotels.com 숙박객 이용 후기
The hotel was really good would recommend it검증된 Hotels.com 숙박객 이용 후기
"The Maxwell House was just what we wanted! Oui,"
We fell in love with Nashville and The Maxwell House made it all happen검증된 Hotels.com 숙박객 이용 후기
One night stay worked out well. The air conditioner had a little trouble putting out, but hey, sometimes we all have trouble putting out right?검증된 Hotels.com 숙박객 이용 후기
"Shuttle to downtown great"
Wonderful stay! Breakfast was great each morning and the shuttle was a big help getting down to Broadway. Location was great and definitely enjoyed our stay in Nashville.검증된 Hotels.com 숙박객 이용 후기
"Wish it was in town"
You need to take a shuttle into town . It is a complimentary service but several times we had to wait.검증된 Hotels.com 숙박객 이용 후기
free parking and shuttle service were awesome!검증된 Hotels.com 숙박객 이용 후기
"Good off broadway option"
Best place off Broadway I think. They have a shuttle that will take you anywere in a 5mile radius. Some of the drivers are very helpful (Mike from New Orleans is awesome). They do the best they can to keep up with the demand but know sometimes your going to have to just suck it up and spend $8 dolloars on a cab ride. Get their breakfast included. It's […] nothing over the top but its good. This place isn't perfect but they are friendly and they do their best.For $150 less a night than the places right downtown, this is totally worth it. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Great place to stay!"
Excellent hotel with wonderful staff!검증된 Hotels.com 숙박객 이용 후기
"Very disappointed, poor quality & poor service"
We were very disappointed by our experience at this hotel as we believed Millennium was considered a very nice hotel. We requested a refrigerator with our reservation and there was not one in either room. The room was missing a do-not-disturb sign and did not have any menus for room service or any of the hotel dining facilities. The bathtub was rusted […] and the drain was not draining properly. Breakfast was to be included with our reservation but it was a hassle not an amenity. Due to lack of proper staffing we had to wait to be seated at a buffet. We were not issued the proper allotment for the duration of our stay and when it was raised to the staff we waiting an extended period of time for it to be sorted out. We chose to order food from the hotel restaurant for dinner. We placed the order in person and asked for staff to call our room so we could pick it up. After 45 minutes of no call we went downstairs only to find our food sitting on the counter getting cold. We were told they had called twice (the phone never rang) and made jokes rather than issuing apologies. We were woken by loud voices from other guests in the hallway at 3am. After ten minutes I called the front desk and the staff member told me she had already received phone calls. I called the desk AGAIN around twenty minutes later to report the guests were STILL in the hallway! There are many other hotels in the Nashville area to choose from and we will not be staying at Millennium again. 더 보기검증된 Hotels.com 숙박객 이용 후기
This is the third time I have stayed at the hotel and love it. Everything about it has been more than pleasant. This last time I left clothes in the closet and the housekeeping staff was wonderful to return it to me. Thank you!!!검증된 Hotels.com 숙박객 이용 후기
"Not worth the price"
The hotel lobby has been maintained but everything else in the hotel seemed to be lacking. While clean everything just seemed old and worn out. The hotel staff was less than courteous and did not really care to help you. It was great that they had a free shuttle that takes you downtown. The only problem is they state it comes by every 20-30 minutes […] but I waited for over an hour more than once. Convenience store in hotel was outrageous. If you stay then I highly recommend taking the time to go to the store next door. The hotel was definitely not even worth the discount price I paid. While a safe area, there is nothing to do nearby as it is in a business district. 더 보기검증된 Hotels.com 숙박객 이용 후기
Room was ok but had to wait for 2 1/2 hours to check in room because they let a lot of people check out late. Their was people checking out at 4:00 when it was supposed to be at 11:00 and check in was at 3:00. Alit of people including me were not happy will not stay there again검증된 Hotels.com 숙박객 이용 후기
"Too much $$"
Arrived after check in to be told room wasn't clean, after talking to manager got into room at 4pm, not good when you have a 5pm reservation downtown! Not worth the money!!검증된 Hotels.com 숙박객 이용 후기
It was wonderful having the shuttle available , but to have to pay for wi fi in the room just seems really cheap for a hotel of this quality.검증된 Hotels.com 숙박객 이용 후기
"Nice wish it was closer to downtown"
The hotel was very nice for the price I paid. The bed was very comfortable. The room had a nice view of the Nashville skyline.검증된 Hotels.com 숙박객 이용 후기
"Looks good... At a distance. Keep it that way!"
Don't be fooled by the outer appearance of this seemingly nice hotel. When we arrived, I'll admit, we were taken in by its country music charm. My friends and I were celebrating birthdays since our schedule never syncs up until October and were met with opposition the entire time. Firstly the hotel was OVER RUN by kids for a comic-con type event. I […] too am a fan of most of the things on display, however I know how to act like an adult until I'm pushed to my limit. Nearly every time we got on an elevator EVERY SINGLE BUTTON WAS PRESSED. Secondly, when they say "full size beds" they really mean a twin size mattress on steroids. The accommodations were terrible - every single thing had a price tag EVEN THE WIFI. Breakfast was $10! Wifi $10! Rollaway beds $10! The only thing included was the shuttle service who also have us a hard time after I had specifically arranged it with the management! Oh, and their bartender "Tom" was probably one of the worst people I can ever recall meeting. Rude and abrasive, even threatening at times. Needless to say I won't be back to this illusion of a money pit. Travelers beware! Better have plenty of money and patience for this place!! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Rooms are dirty!!!"
Rooms are filthy....검증된 Hotels.com 숙박객 이용 후기
This was a nice place to stay. The Starbucks across the street was convenient and it's easy access to interstate and other parts of the city. Plenty of parking is helpful!검증된 Hotels.com 숙박객 이용 후기
"Good compromise on location"
The hotel was nicer than we were expecting from reading the reviews. The hotel restaurant was forgettable -- the food was fair and the service, generally less than fair. Besides the restaurant, the rest of the hotel service was very good. The room was clean and modern, as was the lobby and the grounds. You should not try to walk downtown from here, […] but the location is very convenient if you have a car. I would stay there again if I was in the area. 더 보기검증된 Hotels.com 숙박객 이용 후기
"a little out of the way of the mainstream Nashvill"
We enjoyed our stay. The only problem was we were in Nashville for the Southern Grounds Festival on Riverview Park and the hotel is not convenient to the downtown. They do a great job trying to shuttle guests back and forth but it does take a lot of waiting around for the shuttle. A taxi ride is about $10. Other then that it's a beautiful place to […] stay. 더 보기검증된 Hotels.com 숙박객 이용 후기
Location was fine and lobby/public areas are fairly nice. Room was filthy! Would not stay there again at any price!검증된 Hotels.com 숙박객 이용 후기
love the front door staff, drivers who picked us up from airport and took us dwn town and picked us up.검증된 Hotels.com 숙박객 이용 후기
For the money spent one would expect breakfast to be included in the rate. Cleanliness of room lacks good standard.Staff working in breakfast room quite unfriendly. Quality of food sub standard as well. I did a lot of work in my room and on two occasions cleaning staff made up my room while I was sitting at my desk. It took a team of 2 x cleaners all […] of 5 minutes to make up the room. Bed only and bathroom.I invite you to move away the sideboard on which the flats screen TV is placed to see what's behind. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Hotel not what it seems in pictures=("
We are not ones to write bad reviews..but, could not help it on this one. Right from the start-very poor customer service, elevator would not take us to our floor, due to the fact that the clerk failed to tell us that we would have to insert our card in slot in elevator, because we were on a security floor. Once you get past lobby, halls look very dated […] & like a cheap motel! Open the door to our room...nothing like the picture! Looked like a cheap motel..not what we paid for! Pillows were old & flat! Toilet not clean, old towels. I hate to bash like this, but we did not want this to happen to somebody else.There is only one positive thing to say to end this..we had a nice view, so we could look out the window & try not to look at our room. Won't let that ruin our thoughts of Nashville though. We had a great time in Nashville, enjoyed our outings,concert etc. We just know now, one place to avoid staying! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Nashville Business Trip"
Could not find something closer to the Nashville Music City Center but the hotel did have a shuttle which made it convenient getting back and forth. Overall service was good however the restaurant service was a little slow. In general I was happy with the experience.검증된 Hotels.com 숙박객 이용 후기
Hotel doors need security updating (didn't shut and lock on until 3rd slam when leaving!!)and replacing for observed water damage at bottom. My tube toiletries (shampoo, lotion, etc) had been already opened and partially used upon arrival.검증된 Hotels.com 숙박객 이용 후기
good for the price..it was fine and fit our needs..검증된 Hotels.com 숙박객 이용 후기
Great hotel. Will stay there again.검증된 Hotels.com 숙박객 이용 후기
Need to put money back into the little details of keeping up the place, but would stay again.검증된 Hotels.com 숙박객 이용 후기
Had a good stay, great staff, real value.검증된 Hotels.com 숙박객 이용 후기
"Awesome Lobby. Disappointed in Hotel Service."
In a day where hotel lobbies are becoming 3 couches and a table, the Maxwell House is a rare gem and a gorgeous reminder of days gone by. The lobby is worth a visit even if you stay at elsewhere. There are at least 15 large pieces of art (unique variations on a guitar theme). Better than it sounds. If your needs are taking you downtown, the hotel is […] a good value. The free shuttle saves you from difficult & expensive downtown parking. The shuttle will take you anywhere within 5 miles of the hotel. I was very disappointed in the quality of the hotel service on this trip. I had called ahead to see if my destination (a medical center) was within those limits. They said YES.. Turned out that it was 5.7 miles. And the hotel refused to honor its mistaken communication. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Decent Price, Close to the city, Old/Outdated"
This hotel is about 2.5 miles from the city, but they do offer a hotel shuttle. I wish the shuttle ran later, as we had to take a cab to get back most of the time. The room was a decent size, but not very clean. The sheets didn't look washed and the bathroom was pretty old and dirty. We got a good price on hotels.com, but I don't think I would stay […] here again if I traveled to Nashville, there are so many newer hotels in the area. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Good hotel for a good price.."
This hotel is decorated with a music theme (huge guitars at the entrance, musical notes in the lobby, pictures of music concerts on the walls), it's clean, and well located in the Music City part of Nashville. I stayed here for work and the only complaint I have is that I ordered room service after a LONG 12r work day and it was promised within 30mins. […] At the 30 minute mark, the manager called to tell me that the kitchen lost my order and it would be yet ANOTHER 30 minute wait for my dinner. They comp'd it of course and the glazed pork chop was fantastic but the extended wait was excruciating. I would, however, stay here again as it was an overall great hotel for the price range it was in for Nashville. The rooms are clean but normal size.. nothing remarkable. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Cleanliness was an issue"
I had booked this hotel thinking it would be a good stay. However, I was very disappointed to find that our room was not properly cleaned. Wet urine was found on one of the bed sheets. There were also a lot of dirty spots on the ironing table. I called front desk and housekeeping responded quickly to replace the ironing table and all bed sheets and […] pillow cases. Even though response was quick, I think great care should have been taken to make sure rooms are properly cleaned between guests. I found this to be very unacceptable. 더 보기검증된 Hotels.com 숙박객 이용 후기
"no wi fi"
In room wi-fi did not work. Was informed that it has not worked for some time! I suggest checking with the hotel before booking, otherwise the hotel was okay.검증된 Hotels.com 숙박객 이용 후기
"Long time business patron not pleased ..."
The internet connection was very slow and extremely frustrating while trying to work. I was comped the $10/per day fee for WiFi but service this slow should not be charged anyway. The bed was not very comfortable and there was a wet towel hanging on the bathroom door when I checked in obviously from the previous guest. This is the only non- Hilton Hotel […] that I frequent when I travel due to its convenience but will reconsider next time I have to be in Nashville 더 보기검증된 Hotels.com 숙박객 이용 후기
"Not too impressed"
It was a quick drive downtown which was probably the only really good thing about the hotel. We weren't too impressed with the room. The restaurant was over-priced. Do not get the breakfast buffet. The omelet was excellent though!! Does not have complimentary wifi in the rooms or any kind of food like a continental breakfast. We wouldn't stay there […] again. 더 보기검증된 Hotels.com 숙박객 이용 후기
"close to downtown"
great staff, clean room, free shuttle downtown, great hotel, will stay there again검증된 Hotels.com 숙박객 이용 후기
"Great Location. Staff could be more helpful."
Rooms are small and need to be updated. Bedding is not inviting and cozy. Staff could be more helpful or willing to offer information. Great location and surrounding area.검증된 Hotels.com 숙박객 이용 후기
Very nice for the price we had. Just north of downtown Nashville. I would use this hotel again.검증된 Hotels.com 숙박객 이용 후기
"Nice Hotel but Housekeeping not so nice"
I have stayed at this hotel before and had a great experience so I didn't hesitate to take the opportunity to book a stay when given the opportunity; however, this past stay left a lot to be desired. It seemed as though housekeeping took the day off. It seems as though all they did was change the bed linens and I hope they did that. They definitely […] did not vacuum the room. I was very disappointed. 더 보기검증된 Expedia 이용 후기
Very clean with very friendly and accommodating staff! Great location! Close to many great restaurants. Would stay here again! First choice in Nashville!!!!검증된 Expedia 이용 후기
I stayed here 3 months okay and thought the value was good. The hotel is okay but the sheets are thin and there is no bellman service or valet parking. Im not anxious to stay here again. Staff was fine. Hotel makes guests pay $10 for internet access in their room. Boooooo!!! I'll prob stay elsewhere next timeI'm in Nashville. Just felt cheap. Nothing […] luxurious here but a great deal for 3 star hotel. Sticking with 4 stars hereafter. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Location and convenience - nice time in Nashville!"
We enjoyed our stay at this hotel and the best features are the shuttle to downtown Nashville, free parking and the outdoor pool. The hotel is dated however clean overall and we were quite satisfied. A complimentary breakfast would have been nice to have included in the rate.검증된 Hotels.com 숙박객 이용 후기
"Quick Romantic Trip with Excellent Room Service"
The location is good, it's in a area of Nashville with lots of fast food places. I recommend the hotel restaurants. I ordered room-service & it was delicious.검증된 Hotels.com 숙박객 이용 후기
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