"세인트루이스 최상의 호텔"2011년11월13일에 대한 Hotels.com 고객의 이용 후기
세인트루이스 다운타운에서 약간 떨어져 있지만, 합리적인 가격과 최상의 서비스라 할 수 있음. 이만한 가격에 조식포함되고 저녁에 술 3잔 무료로 얻어마실 수 있다는 것은 정말 매력적... 걸어서 10분거리에 메트로 링크 유니온 스테이션역도 있어 공항까지 편도 2.25달러로 교통비도 해결...
"비흡연자를 흡연방에 넣지 말아주세요."2011년11월09일에 대한 Hotels.com 고객의 이용 후기
전날 예약을 했고, 호텔 로비에 도착한 시간도 오후 4시 30분 밖에 안됬는데 왜 '흡연실 밖에 없다'고 강권하는지 이해가 안 가더군요. 할 수 없이 흡연실에 들어갔는데, 담배 냄새를 지우려는 건지는 몰라도 싸구려 인조향이 진동해서 1시간 정도 문을 열어 놔야 했어요. 밤10시가 넘어가는데도 지나다니는 남녀들의 고성방가로 안락한 잠자리는 아니었습니다. 가족끼리라면, 피하는게 좋겠네요.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Renaissance St. Louis Airport is a smoke-free hotel.
This hotel has a smoke-free policy.
이 호텔에는 장애인 편의시설이 제공되지 않습니다. 이 시설이 지원되는 객실을 예약하시려면 다른 호텔을 선택해주세요.
르네상스 세인트루이스 에어포트에는 아침식사, 저녁식사을(를) 제공하는 레스토랑이(가) 마련되어 있습니다. 룸서비스을(를) 이용하실 수 있습니다.
숙박시설 내에는 실내 수영장, 계절에 따라 운영되는 야외 수영장, 스파 욕조 등이 마련되어 있습니다. 기타 레크리에이션 서비스/시설로는 피트니스 시설이(가) 있습니다.
아래 기재된 레크리에이션 활동은 숙박시설 내 또는 숙박시설 부근에서 이용하실 수 있으며 이용 시 별도의 요금이 부과될 수 있습니다.
일부 숙박시설의 경우 이용하지 않은 편의시설 및 서비스에도 적용되는 추가 요금이 있습니다. 또한 정부에서 부과하는 수수료 또는 세금이 체크인 또는 체크아웃 시에 청구될 수도 있습니다. 본 숙박시설에서는 다음과 같은 사항에 대해 금액이 청구됨을 고지합니다.
당사에서는 숙박시설에서 당사에 제공하는 모든 금액을 포함시키고 있지만, 금액은 숙박 기간 또는 예약된 객실 등의 기준에 따라 다를 수 있습니다.
서비스를 이용하거나 체크인/체크아웃 시 숙박시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
목록에 기재된 액수 중 일부 요금이나 보증금은 세금이 합산되지 않은 액수이며 변경될 수 있다는 점을 유의하여 주시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
We stayed here prior to flying out from Lambert. The staff was great. The hotel had a very fun vibe. The kids loved it.
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"Great location"
Very Clean. Comfortable beds. Elegant hotel.
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"No breakfast"
No breakfast, I,ve never been to a hotel at this cost and not had breakfast. Also high phone rate, 2min phone call. Has very small rooms.
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"Hotel stay"
I have never been to St. Louis before and found it was a little far for downtown. The hotel seemed fine and the prepaid breakfast was great with our kids.
"Nickeled and Dimed"
The base price of the hotel seemed great, and then we found out what was not included: breakfast, parking, wifi in room (free in the lobby), local telephone calls (charged a dollar). The room had no typical "Our services and extras" pamphlet, so we were operating completely in the dark as to hidden charges. Due to its proximity to the airport, we stayed […] at the same time as multiple conventions. However, there was no airplane noise. We had requested a room with 2 queen beds and were told on arrival that only single kings were available. A separate bed then had to be brought up for our child. Due to the unusual shape of the room and its size, the extra bed was wedged between the desk and the chair near the window. It was difficult to maneuver in the room. 더 보기
"Renaissance Hotel- St. Louis Airport"
The staff was wonderful but the hotel needs some work. The pool didn't have enough seating for the parents that weren't swimming. Also, the beds were very uncomfortable and the walls didn't keep the noise out. We had to call and complain 3 times during the late night (1-2-3am) about the neighbors slamming doors, screaming in the halls, etc. The staff […] was very courteous but I wouldn't stay here again. 더 보기
"ideal hotel for tourist"
Not to far from everywhere. Did not like the neighborhood much. I may try downtown next time. Staff was fantastic. Was not pleased with hotels.com salesperson. She diadem it would be free breakfast and valet. Neither were true when I got there. However the hotel staff gave my wife and I complimentary breakfast buffet for the miscommunication. I would […] recommend this hotel to my friends. 더 보기
I enjoyed my stay and would love to come and stay again.
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The hotel was under construction. There was no mention the dining room had been moved to one of the conference room. I would have picked another hotel if this information had been available.
"Our Stay At The Renaissance In St. Louis"
My wife and I were extremely happy with the accomadations at the hotel. Everything was so clean and the hotel was Quiet and on New Years eve at that.Our receptionist Gabby, was very helpful in everything we asked of her. She did a wounderful job and we thank her for it.
"Renaissance St. Louis Airport Hotel"
Was under construction. It was a little inconvience getting to the room. Otherwise it was a nice stay.
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"Airport Convenience"
The bell staff are attentive and the restaurant is excellent...but if the front desk could certainly stand to take a lesson or two. I waited 20 minutes to check-in and 15 minutes to check out. In the early morning hours (430am to 6am) expect that the staff are comfortable leaving the front desk completely unattended...not conducive to a location in […] such close proximity to the airport. Just be sure to add some extra time to you check-out process. 더 보기
"WiFi should be the norm"
I wasn't careful in checking that this hotel had free wifi. It didn't, which I find very annorying. Being asked to pay $12.95 per day for wifi is not sustainable.
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"NICE HOTEL BY AIRPORT"
I USED THIS HOTEL TO STAY AT FOR THE WORLD SERIES IN STL LAST WEEK. ALL THE HOTELS IN DOWNTOWN WERE SOLD OUT, VERY NICE HOTEL TO STAY AT. PEOPLE VERY FRIENDLY, ECT.... GREAT DEAL
"Class Reunion"
Everything was nice as I attended a class reunion. The food was very good and the staff very attentive. There were two things that did bother me: Sunday breakfast buffet was over at 11am which is very early for a Sunday.My classmates and I were very dissapointed. Secondly,whtassup with inroom charges for internet?I could spent a lot less at some other […] hotels and it would have been free. Other than that,nice stay. 더 보기
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Very convenient location. Our room deal included buffet breakfast which was really good. Did not like that there was a charge for Wi Fi. Not sure why the better chains do that. Very clean pool but, jacuzzi temp was too hot. Overall, very nice hotel.
"Luxury at a great price"
Beautiful hotel at a great price. Very comfortable room. Close to airport but no airport noises.
"Marriot Renaissance hotel- close to airport"
my sink plunger was broken- so i had to reach under the sink both in the evening and again in the morning. It is about a 5 minute ride from the airport.... my room had a connecting room- so i could hear the entire converstation that my neighbor had. also, the hotel was the hosting a convention group - so it was busy and the noise fromt he hallways seeped […] into the room... at check in- there was one people working the counter who was directing a group of 6 conventioners to a local attraction- i waited until anither receptionist appeared- she started to help me but then accepted a phone call to help someone already in their room- other hotels would have put the caller on hold to finish with the check in- it was lacking professionalism. 더 보기
Serves was very bad icoudnt get in touch with the manegor of the hotel for nothing
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"Nice Hotel"
My staly was pretty close to perfect. About the only thing I can say was the small surprise that parking is a separate charge per day.
"Be sure sheets fit the bed!"
The hotel is clean, the staff polite and the location very convenient. The shuttle service was great. It would take you to the metro stop, to a couple of restaurants and to the airport. However, I lost a night of sleep for a problem I can't believe exists in a hotel of this caliber. The sheets don't fit the bed. They are too short. So they pop off […] or the mattress pad rolls up around you or, worst of all, you may wake up sleeping on the bare mattress--not what you want in a hotel bed. I asked that they change the sheets and they were very apologetic, saying that this has been an issue for them. When I came back to the room, these sheets also did not fit over the corners of the bed! This time I called the manager, who was very nice about it, and they got a bottom sheet that actually reached the corners of the bed. So I was able to sleep the second night. The first night was horrible, however. Another issue that I think Marriot should correct is that you are welcomed to the room with a bottle of water with a prominent pricetag of $4.00. This is not an economy hotel. I think they could spring for a bottle of water for a guest. If not, at least set a reasonable price. $1.50 would already be at least a 300% mark-up. Charging $4.00 for a smallish bottle of water is letting you know that they don't mind exploiting their customers for all they are worth. It's about a 1000% mark up. That is not a message a hotel like this should send. You also have to pay about $13.00 per day for wifi. That's a little too much, I think. In short, the hotel is convenient, the staff is polite and professional and the shuttle service is good. The rooms are also very clean. But no guest should spend a night like I did because the sheets don't fit the bed and wad up under you. There is just no excuse for that. A good night of sleep is the top priority of a guest. 더 보기
"Renaissance St. Louis Airport"
Club lounge was worth the extra money. Good food and great view.
"Renaissance St Louis Airport Hotel"
WOW. What a fabulous hotel. Great comfy rooms; easy airport shuttle; friendly staff. We loved staying here and will do it again. Absolutely book yourself into the hotel with complete confidence.
"The Renaissance Hotel in Saint Louis by airport"
This hotel was everything I thought it would be. The bellhops were courteous, the front desk clerks were helpful and the housekeepers were prompt and nice. I would definitely recommend this hotel to anyone looking for a hotel in this area. As a matter a fact I had so much confidence in this hotel that at the same time I reserved my room I also reserved […] rooms for my mom, sister, brother and my aunt and her 3 children. Great location, beautiful hotel and if I could give a ten I would. 더 보기
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"beautiful hotel"
While we found this hotel to be gorgeous and very comfortable I don't think it was worth the price. You had to pay to park on top of the high daily rate, and the parking gates were not working and locked us in during our stay. The lady who checked us out was very rude and didn't care about our issues. Aside from these few issues the hotel was a quality […] hotel, but I wouldn't stay there again. 더 보기
"Great rate extra clean."
We stayed 2 nights and found the hotel clean and comfortable. Because it is located close to the airport it is not close to many other St. Louis attractions but for the quality and price it was still well worth it. Would certainly stay again.
"Stay at the Renaissance."
My daughter and I stayed at this hotel in order to attend a baseball game in town. We chose the Renaissance because it was near the Metrolink line. Once we checked in, we were very pleasantly surprised. The room was immaculate and comfy, and the view was great. The concierge/doorman (whose name I don't remember) was fabulous at his job, making sure […] that we got on the shuttle to the airport/Metrolink station in time for the game. The hot tub and pools were great, if a bit crowded (it was 100 degrees). We had dinner in the hotel restaurant, and the food was prepared to perfection (I recommend the pork chop), although it took some time before we could attract a member of the wait staff and place our order. You cannot beat the location and amenities of this hotel, especially for the price (about the same or less than nearby hotels). I'll stay here again and again. 더 보기
"Enjoyed our Stay"
We loved this hotel. Great quality for the price. We stayed in the Hilton at the Ballpark the previous night and weren't nearly as satisfied....The only qualm-paying for parking : )
"My Experience"
The hotel I stayed at was great, stayed there before upon arriving I wished that my room wasn't at the end of the hall. I have difficulty walking, I wish they offered a continental breakfast of some sort because I had children with me. I'm thankful that there was a restaurant across the way that we could go to with reasonable prices. What the hotel […] wanted for one person paying for breakfast.....I was able to spend that for 4 people with a little added on. I'm definitely staying at that hotel again 더 보기
"EXTRA CHARGES!"
This hotel is very nice, however, they charge extra for EVERYTHING! $10 a night for a parking space! $4 for a bottle of water! NO FREE WI-FI IN THE ROOM. $13 for 24 hrs of internet. Are you kidding? For the price of the room, there should be gracious additions like most ALL other hotels.
"Great Place, Friendly Staff"
Had a great stay at the Renaissance - we went for my parents' anniversary, and when we told them that at check in, they gave my folks a free brunch! The pool was great, rooms were comfy, staff was warm and friendly. Located very near airport, but no noise issues. Only complaint (and it's minor) is that it was a solid 20-30 minutes to get to most of […] the downtown STL tourist sites; not much in the hotel/airport neighborhood. Overall, GREAT hotel experience. 더 보기
"renaissance st louis"
we were very satisified with the service at this hotel. they were very accomodating in every way.
"Hotel Renaissance-Close to airport"
Our stay was great. The staff were courteous and helpful. The easy access to the airport and the complimentary shuttle were a real plus. Park and fly is the most convenient way to travel.
"luxurious"
This is a luxurious Hotel, Have stayed there 3 times now. A very nice place, but the pool and hot tub close to early for the securety available, and on hand, would think it could stay open until 12, or open earlier in the morning.
"The Renaissance Hotel St.Louis Airport"
Overall the stay at the Reniassance is always perfect. My family and I have been there at least 3 times or more and I couldn't ask for anything better. Although, I feel like I pay enough for the room itself and parking, internet is something that should be offered free according to how many nights you stay (internet is not free). But I would recommend […] the stay. 더 보기
Nice hotel with all the amenities, lite sleepers beware airport across street.
"parking fees"
the stay was nice but parking should be free. theres plenty of parking space and due to the high prices of the rooms there parking should be free.
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