"Nice location"2013년02월25일에 대한 Hotels.com 고객의 이용 후기
it was very nice location that can reach everywhere we wanted to get to. and because it was motor inn, parking was very satisfactory. The room wasn't that bad, but I felt it was not excellent at the same time.
"SFO 옆의 편리한 호텔"2013년02월22일에 대한 Hotels.com 고객의 이용 후기
샌프란시스코를 떠나기 전날 묵은 호텔인데 위치 공항과 근접하고, 무료 셔틀서비스있어서 편리했어요. 객실 넓진 않지만 청결하고, 아침식사로 나오는 continental breakfast도 먹을만하더라구요. 다음에 SFO공항옆에 묵게되는 일이 잇으면 다시 찾고 싶습니다
"따뜻하고 괜찮은 호텔이었어요"2013년02월19일에 대한 Hotels.com 고객의 이용 후기
겨울이었는데 별다른 난방을 하지 않았는데도 따뜻했고, 주변 소음이 심하지도 않았습니다. saks fifth ave와 Union square 앞에 위치하여 주변 관광을 즐기기에도 나름 괜찮았습니다. 다만 물과 슬리퍼가 없다는 점이 조금 아쉬웠네요
2013년02월19일에 대한 Hotels.com 고객의 이용 후기
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"샌프란시스코의 방문이라면.."2013년02월18일에 대한 Hotels.com 고객의 이용 후기
일단 주변에 유명 관광지가 모여있고.. 주변에 호텔도 많고. 시내 중심지 까지의 거리도 적당해 매우 만족하고 왔습니다.. 치안도 호텔 객실 층층마다 한명의 전담요원 배치로 인하여 매우 만족 하였습니다. 39번부두 바로 옆이라.. 금문교도 육안으로 확인 할 수 있는 위치에 있습니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
**이 편의시설은 일부 객실에서만 이용이 가능할 수 있습니다. 일부 편의시설에는 추가 수수료가 부과될 수 있습니다.
숙박 고객께는 매일 저녁에 지배인 주최 리셉션이 무료로 제공됩니다.
Colibri Mexican Bistro - 이 레스토랑에서는 멕시코 요리을(를) 전문으로 하며 점심 식사, 저녁 식사 및 음료를 제공합니다. 숙박 고객께서는 바에서 음료를 즐기실 수 있습니다.
룸서비스(이용 시간 제한)를 이용하실 수 있습니다.
서비스 이용 시 또는 체크인/체크아웃 시 숙박 시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
위 목록에 명시되지 않은 다른 항목이 있을 수도 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Flagship stores ring Union Square, among the vanguard of West Coast retail. Chinatown begins at Grant Avenue and Bush Street, while Gold Rush-era mansions crown Nob Hill. South of Union Square, the convention center area includes the San Francisco Museum of Modern Art and Yerba Buena Center for the Arts. Cable cars turn around at Powell and Market streets to head back to Fisherman's Wharf.
샌프란시스코 지역의 모든 호텔 보기"전반적인 모든 관광지의 근처에서 다닐 수 있음"
전반적으로 호텔 분위기나 근처 관광지 또는 이러저러한 음식점이나 여러 샾들이 시내 중심가에 위치한 호텔이라 다니기 편한 곳이었습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"적절한 선택"
가격대비 모든면에서 만족스러웠지만 화장실 크기가 조금 불편한 정도 굉장히 편안했던 침구가 인상적이었고 덕분에 숙면을 취할수 있었음사실 확인된 Hotels.com 숙박객 이용 후기
"아주 멋지네요"
재미있는 객실이에요. 장식 때문에 말할 것이 생기네요. 위치는 훌륭하고 직원 분들이 아주 융통성이 있으세요.사실 확인된 Hotels.com 숙박객 이용 후기
"호텔 디바에서의 경험은 너무 즐거웠어요"
이곳 직원들이 아주 고객중심이에요. 저희가 만났던 모든 직원 분들이 아주 유쾌하고 따뜻하셨어요. 호텔의 최고의 장점은 위치합니다. 유니언스퀘어에 가깝고 극장 바로 건너편이에요. 주변이 식당도 아주 많답니다.사실 확인된 Hotels.com 숙박객 이용 후기
"Hotel Diva - 도시에서 아주 편리해요"
큰 차량 발렛 주차는 40불+ 추가요금에 가능합니다. 그냥 세워만 두고 시내에서 주차장 찾는데 스트레스를 안 받아도 돼서 아주 편리했습니다. 체크인 시간 전에 도착해서 벨보이한테 가방만 두고 나오려고 했는데 놀랍게도 객실이 이미 준비되어 있어서 체크인을 일찍 했습니다. 위치도 훌륭하고 장식도 마음에 듭니다. 작은 화장실이 유일한 단점이었지만 SF에서는 아주 흔한 일이니깐요. 꼭 다시 가고 싶습니다!사실 확인된 Hotels.com 숙박객 이용 후기
"Hotel Diva - 좋은 위치, 원했던 위치는 아니네요"
있잖아요. 관광하시고 싶은 주말 여행객에게는 완벽한 곳 같아요. 하지만 출장 중이시라면 단점들이 있네요. 책상의자가 제가 앉아본 것 중 가장 불편한 사무실용 의자 중 하나였어요. 옷장에는 불필요한 보관 장소랑 옷걸이가 너무 없었어요. 화장실 세면대는 너무 깊고 세면도구를 놓은 곳도 없었어요. 세면대 위에 전등은 끔찍했습니다. 어둠 속에서 면도하는 것처럼 안 느껴지게 객실 다른 곳에서 전등을 가지고 와야 했습니다. Starbuck가 바로 옆에 있어서 아주 편리했고 공항으로 가는 택시 비용도 아주 좋았어요. 샤워대가 아주 키가 작은 분을 위해 만들어졌나 봐요. 제가 평균키 인데 샴푸랑 린스 할 때는 머리를 숙여야 했습니다. […] 케이블 채널방송은 기본이네요. 다시 한번 말씀 드리면, 주변 지역에 더 좋은 곳이 있을 거에요. 컨시어지에서 호텔이 새로운 케이블 제공업체로 교체 중이라고 이야기 했는데 아마도 그냥 때우는 이야기 같았어요. 만약에 주무실 용으로 객실을 사용하신 다면 좋은 곳이지만 객실에서 조금이라도 시간을 보내실 거라면 주변에 더 넓고 더 기능도 좋은 곳이 있을 거에요. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
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"Interesting Hotel-Great Searvice"
The Hotel Diva is an interesting place to stay. Great location near Union Square. Some might find the street people a bit much, but that did not interfere with our love of this historic part of San Francisco. It is great to across the street from theatre. The staff and service are excellent. The rooms are comfortable but a bit strangely appointed. […] We had a queen suite which was a nice size that had a separate bedroom. The suite area had a Murphy bed, lamps and a small dinette table with four chairs and that was it! No couch or easy chair in which to sit. Strange. The exercise room was excellent for a hotel. Weight machines, lots of dumbbells, and 3 cardio machines. Our only real complaint was that there are only 2 chairs on which to sit in the very small lobby. We would stay there again. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
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"Worth the Experience"
Great boutique hotel, in the perfect location of the city.사실 확인된 Hotels.com 숙박객 이용 후기
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"Great location"
Hotel was clean, front desk staff were friendly & helpful. Room was basic, with free wifi and basic amenities. Location was a few blocks away from Unions square, with restaurants and shopping nearby.사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Hi Ashley, Thank you for staying at Hotel Diva. I hope you enjoyed your stay with us. We look forward to seeing you again in the near future. Best regards, Virgil Lopez Hotel Manager
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"It was fine"
Nothing spectacular about this hotel. Clean room but very basic. The cable TV was pretty bad. Lines on the screen?!?!? That very 80's. No excuse for poor television in the 21st century. Not in any hurry to go back.사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Hi Jeffrey, I'm so sorry to hear you had issues with your television. Thank you for the information via Expedia reviews. Please be assured that I will look into our cable/tv services to ensure the issue is correctly promptly. I hope you will give HOtel Diva another chance on your next trip to San Francisco. Best regards, Virgil Lopez Hotel Manager
"Great little gem"
Place was cool and funky. Room was quite small for what I paid, but service, location and comfort was all excellent.사실 확인된 Hotels.com 숙박객 이용 후기
"In the heart of it all!"
The room was small but cozy. The bed was very comfortable. Great location just a few blocks away from the cable cars and Union Square Park. A lot of street noise at night being right across the street from a theater but that doesn't bother me like it may bother some people. Free Wi-Fi was a plus! My wife really enjoyed the Starbucks right downstairs […] connected to the lobby. Overall enjoyed our stay at The Diva and would stay there again. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Good location comfortable room"
Hotel was well placed with comfortable bed and modern room. If you are worried about noise ask for a room at the back as the room that we were in was on the main road so was a little noisy at night when the evening shows were on. Would have been nice to have tea making facilities included.사실 확인된 Hotels.com 숙박객 이용 후기
Good basic hotel. Good value for money. No restaurant no free wifi but nice staff good gym good coffee and heated pool사실 확인된 Hotels.com 숙박객 이용 후기
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"Customer Service Training Needed"
The hotel itself was not bad, though the windows opened completely and had no screens and the rooms were very small, it could have been a pleasant stay, as the weather was perfect. The hotels staff left a lot to be desired and made the entire stay horrible. Very rude and pretentious individuals. They didn't even acknowledge my or any other guests presence […] that I observed. Spend $25.00 more per night and stay at the Sir Frances Drake. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Good Overnight Stay - business"
Room was clean and comfortable. Small but neat and compact. Overall feel was good and wireless worked perfectly. Front desk super helpful as was doorman in securing cab. Would stay again. Only drawback was "designed" blinds. However there was a light blocking blind on top of the designed blind so all worked out. Overall, very positive experience.사실 확인된 Hotels.com 숙박객 이용 후기
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"very noisy and dark rooms"
Had a hard time sleeping because I could hear every footstep above me and everything happening in the halls and my neighbor's room. Although the bed was super comfortable, the room had downfalls like the smallest bathroom ever known to man, and no overhead light so every lamp including both by the bed had to be turned on for normal lighting.사실 확인된 Hotels.com 숙박객 이용 후기
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Very pleasant staff. Snug room, but not too tight. My wife loved the smell of the towels.사실 확인된 Hotels.com 숙박객 이용 후기
"Hipster Hotel without the Diva attitude"
Great location (block and a half from Union Square, and close to public transportation connecting to all around the City). The Hotel projects a hip, modern, chic ambience, which, in some hotels, disguises substantive shortcomings, but not here. The room was clean & large (though I did have a suite, with a pull out bed for extra guests), and the staff […] was friendly & attentive - no Diva attitude here. I would recommend it. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Hi Carl, Thank you so much for the five stars! Comments like yours truly inspire us to provide our guests with the best service possible. We look forward to welcoming you back at Hotel Diva. Best regards, Virgil Lopez Hotel Manager
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"Show goers."
Most accommodating for our show at the Curran Theater Jersey Boys since Hotel Deva is literally right across the street.사실 확인된 Hotels.com 숙박객 이용 후기
"Friendly, helpful and convenient"
Small, quirky hotel with the friendliest, most helpful staff I've ever encountered. I asked for room at the back so it would be quiet since I didn't care about view. Room was small (but not unusually so for a city hotel) and well designed. Very comfortable and as a single woman traveller, I felt safe and secure. Great Geary street location.사실 확인된 Hotels.com 숙박객 이용 후기
"Squeaky floors and thump thump thump from above"
Horrible. Reserved Junior Suite for anniversary trip. Opted to delay check-in in order to get room on high floor away from street traffic. We were to be called when room available - never happened. Ended up getting a room on the 4th floor after waiting all day for a high floor! Our room was not a suite, just a larger one bedroom. Light fixture pulled […] away from wall, floor squeaked when you walked on it, as did the floor above. It sounded like a cheap apartment floor. THUMP THUMP with every step! Doors slam shut. Have to go down to lobby to get "special" key to use printer in business center, like a public bathroom. The icing on the cake is the list in the room to WARN you, "if you lift it, you pay". A detailed list of the charge for the soap dish, the pillow, sham, throw, coffee maker, etc in room. Wow. They warn you they willl charge you $200 for the throw if you steal it!!!! Just who stays at their hotel??? The cherry on top is they graciously leave you a pair for ear plugs to use.......so they know their rooms are noisy! Do not book this hotel if you wish to enjoy your room. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Hello Kelly, Thank you for sharing your comments on your recent stay at Hotel Diva. I am truly sorry to hear that your experience was not as pleasant as you would have expected. I hope you will give Hotel Diva another try and give us the opportunity to prove to you that we could do better. We would love to welcome you back at Hotel Diva. Kind regards, Virgil Lopez Hotel Manager
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호텔 디바 (Hotel Diva)의 답변 Hello , Thank you for the five stars...much appreciated. Kind regards, Virgil Lopez Hotel Manager
The staff are very nice and professional. The location is very good.사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Hello PW, Thank you for the five stars! I'm glad we able to very well accommodate you most especially that you are visiting from Taiwan. I hope you will again choose Hotel Diva on your next trip to San Francisco. Kind regards, Virgil Lopez Hotel Manager
"Hands down the worst ever! Zero stars stay away!!!"
Where do I begin? I was locked out of my room for over 7 hours because they couldn't figure out the key system. My money, cards, phone, food, contact case, everything was in the room. I had to go to a different room to wait until they could figure out the key situation. No one was kind or nice or apologetic at all, they were argumentative, and rude. […] No one cared a bit about how they ruined my evening, an evening where I had plans with friends that I hadn't seen in years but I couldn't because I was locked out of my room. When the "manager" showed up 2 days later, it was deep sighs and eye rolls when I simply asked for a late check out due to my severe inconvenience. The rooms are terrible, the staff is incredibly incompetent and this hotel is one to avoid. Just because its cheap doesn't mean it's good. F- avoid!!! 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Hi Scott, I am so sorry your experience was not as pleasant as you would have expected. Please accept my sincere apology. Although I realize another guest had locked you out of your room in the early hours of the morning, I really wish there was something more we could have done besides accommodating you in another room until the issue was resolved. Myself and my staff did the best of our abilities to accommodate you and assure you that everything would be resolved. I'm sorry we fell short this time. I really hope you would give Hotel Diva another chance and give us the opportunity to change your impression on us. We would love to welcome you back. Best regards, Virgil Lopez Hotel Manager
"Quaint and very nice service"
Nice rooms, but a bit small and the elevators seemed a bit outdated and moved a bit slow that the other passengers and I exchanged a weird awkward glance. The hotel service desk was very nice and were more than accommodating with making sure i had the wireless password information which definitely goes a long way with being there for business reasons. […] The shower head also didn't really move or have adjustable settings which is a small thing but a convenience i like to see 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Great little centrally-located hotel!"
I'd most certainly stay here again!사실 확인된 Hotels.com 숙박객 이용 후기
"A Great place to stay"
Very clean, comfortable and quiet. We'll make it one of our favorite. Great value!사실 확인된 Hotels.com 숙박객 이용 후기
"Style over substance"
I've never been a fan of darkly lit corridors, unreadable room numbers or lots of unnecessary ' style' touches which don't enhance the experience at all. Overall the hotel needs a brand new paint job, all those very stylish greys and whites really do show every single mark.사실 확인된 Hotels.com 숙박객 이용 후기
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Biggest problem was no place in bathroom to put toiletries. Got upgraded and that was very nice.사실 확인된 Hotels.com 숙박객 이용 후기
"Good location but very bad service"
The location of the hotel was great but the quality of service was extremely poor. FIrst of all, their deluxe rooms were quite small, we could hardly move around in the room without tripping over our luggage. Secondly, in the room that was given to us, the bathroom was in one corner of the room and the wash basin was in the other corner of the room. […] There was no wash basin in the toilet of the room. When we asked them about this, they said that all the double bed rooms were built this way. I do not understand why did decided to have it this way as it was very inconvenient. Lastly, I asked the hotel manager for a simple weighing scale to check the weight of my check-in bags for flight travel to make sure they were under 50lbs. They first gave me a broken scale and when I told them it was broken, they informed that they do not have another one nor could they purchase a new one for the guests to use. It must've been a simple cheap USD10 item but they simply refused to offer it to their guests at the hotel. In fact they told me that I could purchase it by myself from the Walgreens near to the hotel, which I felt was extremely rude. The amount of money we spent at the hotel, I did not expect this type of service from them. Every hotel I have ever visited offers it to their guests. I don't think I will ever stay here again. There are over 30 hotels in downtown SF within a 1 mile radius to this hotel with much better customer service. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Dear FL Traveller, Please accept my sincere apology for the inconvenience you experienced during your recent stay with us. It was reported to me by one of my team members what had happened when you requested for a weighing scale. Your request should have been accommodated regardless what the circumstance might have been. Please be assured that the incident has been corrected internally and will never happen again. Hotel Diva has various room types ranging from deluxe rooms to studios, executive king rooms and specialty suites which are comparatively much bigger in size. Depending on the room type, we have sinks both inside and outside the bathroom. I hope you will give Hotel Diva another chance and give us the opportunity to change your impression on us. I know we can do much better. Best regards, Virgil Lopez Hotel Manager
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"great hotel"
I was in town for a week and had a great time. The hotel was fairly conveniently located in downtown and easy access to everything. However the hotel was a little on the small side and we had noisy neighbors it took the staff longer to get them quiet than I would have liked. Overall I love the stay all the staff was friendly and helpful its a great […] place to stay. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Good location, average hotel"
The location of Hotel Diva is great, being right near union square and public transportation. The hotel itself is fine, but nothing to write home about. The room was small and had a strange layout (bathroom and sink were separated). Its an old renovated building, so that heat was one of those old heaters that basically had a "high" and a "low" setting […] - it too me all week to figure out how to set it so I wasn't sweating for freezing at night. The hotel was stylish, but I wouldn't rank it up with other boutique hotels in the area. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
호텔 디바 (Hotel Diva)의 답변 Dear LA Traveller, Thank you for sharing your comments with Hotels.com. I'm so sorry to hear you had a bit of trouble figuring out the heater in your room. One of the changes we are looking to accomplish this year is to finish updating our HVAC units. We have started doing this last year and have completed fifty percent of the project. We are now just waiting on the rest of the units to arrive. Hotel Diva has studio rooms which are comparatively much bigger than deluxe rooms. You can find this room type on Hotels.com as well. Depending on the room type, we have sinks both inside and outside the bathroom. I hope you will consider staying with us again on your next visit to San Francisco. We would love to have you back. Best regards, Virgil Lopez Hotel Manager
"A hotel with personality"
"mod" decor with lots of stainless steel and the quirky micro-lounges give this hotel a fun & different feel. Good service; clean, spacious room; comfortable bed; good location.사실 확인된 Hotels.com 숙박객 이용 후기
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