10박을 모으면 1박이 무료*!
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
이 호텔에는 장애인 편의 시설이 제공되지 않습니다. 이 시설이 지원되는 객실을 예약하시려면 다른 호텔을 선택해 주세요.
Spa Claremont에는 커플용 방을 포함하여 25개의 트리트먼트룸이 마련되어 있습니다. 마사지, 얼굴 트리트먼트 서비스, 바디랩, 바디스크럽 등의 서비스가 제공됩니다. 아로마테라피 같은 다양한 트리트먼트 테라피를 이용하실 수 있습니다. 이 스파에는 사우나 및 스파 욕조 시설이 마련되어 있습니다. 이 스파에는 여유롭게 휴식을 즐길 수 있는 부티크 시설이 마련되어 있습니다.
만 16 세 미만의 숙박객은 스파에 입장하실 수 없습니다.
이 호텔에는 야외 테니스 코트 및 헬스클럽 같은 시설이 마련되어 있습니다. 숙박 시설 내에는 어린이용 수영장 외에 3 개의 야외 수영장이 마련되어 있습니다. 기타 레크리에이션 서비스/시설로는 사우나, 한증막 등이 있습니다.
아래의 레크리에이션 활동은 숙박 시설 내 또는 숙박 시설 부근에서 이용하실 수 있으며, 이용 시 별도의 요금이 부과될 수 있습니다.
달리 명시되지 않는 한, 아래 요금은 총 객실 금액에 포함되지 않습니다. 총 객실 금액에 포함되지 않은 경우 해당 요금은 체크인 또는 체크아웃 시 호텔에서 청구합니다. 이 요금은 숙박 기간이나 예약한 객실 유형에 따라 달라질 수 있습니다. 이 호텔에서는 다음을 청구합니다.
여기에는 이 숙박 시설이 당사에 제공한 모든 요금이 포함되어 있지만 숙박 기간이나 예약 객실 등에 따라 요금이 변동될 수도 있습니다.
서비스 이용 시 또는 체크인/체크아웃 시 숙박 시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
위 목록에 명시되지 않은 다른 항목이 있을 수도 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
The city’s radical spirit has endured at least on Telegraph Avenue by the UC Berkeley campus. Upscale shops have moved into the once industrial Fourth Street district. Foodies flock to the Gourmet Ghetto, which began in the 1970s with Chez Panisse. Berkeley Hills’ residents enjoy bay views and access to Tilden Park’s 2,000 acres. Visitors to the marina can stroll on the pier and explore the parks.버클리 지역의 모든 호텔 보기
Very nice resort and want to be back. But expensive.검증된 Hotels.com 숙박객 이용 후기
"Awesome three nights"
When I had been in Berkeley 5 years ago, the Claremont hotel seemed like a scenic castle I dare not to reach in. But in this time the hotels.com offered me three nights at so reasonable price that I and my colleagues really enjoyed our stay during the conference period in SF. Last night we had a dinner in the bar - it showed a fantastic night view around […] SF and Golden gate bridge. I would like to join this fatasy in my next trip to bay area. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Lovely older type hotel"
Our overall expereince was very good. The staff is particularly pleasant and helpful.검증된 Hotels.com 숙박객 이용 후기
"clean, but not enough bang for the buck"
The positive: the rooms were at least clean, and the views from the top are fantastic. The negatives: the rooms were cold, austere, and cavernous. They were also far smaller than similarly priced hotels; there wasn't even a bathtub in the bathroom. Also, they charge an exorbitant parking fee just to get through the gate. Yet the hotel is located high […] up on a hill, so we had no other option but to park and eat the fee. For the price of the room, you may as well spend the night in a luxurious San Francisco hotel with all the accoutrements and amenities. 더 보기검증된 Hotels.com 숙박객 이용 후기
hotel was lovely; booked thru hotel.com so got the room right across from the housekeeping supplies and equipment. loved the paragon. disappointed that our sheets had a hole in them for the price we paid.....검증된 Hotels.com 숙박객 이용 후기
Excellent front desk and staff throughout the hotel and spa! Loved walking down through the neighborhoods to great bookstores and restaurants.검증된 Hotels.com 숙박객 이용 후기
"just a few things..."
The water pressure in the shower was disappointing. There was also no mat on the tub and it becomes very slippery when you are actually taking a shower, almost fell through the glass encasing. Lastly, the food in the restaurant was very disappointing, I would have rather gone out of the hotel to eat.검증된 Hotels.com 숙박객 이용 후기
Love the historic hotel look and feel.Spa is wonderful...great massage.Meeting friends at Paragon outside restaurant deck with view of the Bay and GG bridge makes for a classic bay area experience.검증된 Hotels.com 숙박객 이용 후기
The Claremont is a grand old hotel that was glorious in its heyday. The restaurants, function rooms and foyer remain impressive. The guest rooms are another story. We were in the Bay Area for personal reasons and chose the Claremont because of good past experience. The one thing we requested (and paid for) was a room with a full view of the Bay and […] SF. They told us it was a busy night (we were there for three and had reserved *long* before) and they only had one room available -- cramped, dark with an oblique view of the Bay). We asked for a better one. They put us in a bigger room that had a tiny window and a view from one corner of the room only. The next day they found what they described as "spectacular." It was smaller, darker and more cramped than the first room so we gave up -- dispirited and wondering if this is what happens when you reserve on hotels.com. 더 보기검증된 Hotels.com 숙박객 이용 후기
Anytime I'm in the Berkeley and Oakland area we stay at the Claremont. Great restaruants and Wine Bar. Great location and service. Rooms air condition is out dated and noisy검증된 Hotels.com 숙박객 이용 후기
Fantastic hotel and a truly wonderful, attentive staff.검증된 Hotels.com 숙박객 이용 후기
"Close to Greek Theater"
Difficult to find for us and for taxis. But beautiful rooms and service, and you cant beat the pool and other amenities!검증된 Hotels.com 숙박객 이용 후기
AC was not working and made it too hot to sleep comfortably in our room검증된 Hotels.com 숙박객 이용 후기
"THE BIG VICTORIAN ON THE HILL"
WE ENJOYED A WHEELCHAIR ACCESSIBLE ROOM, COMFORTABLE, BEAUTIFUL GROUNDS, GOOD CLASSES (I TOOK A YOGA CLASS) AND HISTORIC. THE MAIN PROBLEM WAS FINDING HANDICAP PARKING ON THE WEEK END. THE PLACE IS BIG AND IT TOOK SOME TIME TO GET USED TO, BUT FUN TO EXPLORE. CROWDS OF KIDS IN THE POOLS AND JACCUZZI, SO WE DIDN'T GO IN. WE DIDN'T ENJOY THE RESTAURANT, […] THE PARAGON, WHICH WAS NOISY AND THE FOOD WAS BELOW AVERAGE. WE HAD AN IN ROOM BREAKFAST ONE MORNING, WHICH WAS NICE, THOUGH. 더 보기검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 It is such a pleasure to know you enjoyed your stay with us at The Claremont Hotel Club & Spa. Built in the early days of the Gold Rush, our hotel offers a timeless elegance. Our Club facilities feature countless classes and the very best in fitness equipment. Yoga is a favorite with many of our guests and we are glad you agree. Each of our guest rooms is unique with different décor and amenities for our guests’ comfort. We must apologize if you were not as impressed with your dining experience. If there was anything we could have done differently we would love to know. Thank you for sharing your experience with us, it is our hope to welcome you back again and fully impress you with all we have to offer.
Room was incredibly small bed was only a twin sheets had blood on them room smelled incredibly bad. I was offered a complimentary night stay but refused because conditions were so bad that I would rather pay to stay somewhere cleaner. This is my first time ever reviewing anything.검증된 Hotels.com 숙박객 이용 후기
"Aged, dumpy, NOT a "resort""
This hotel is in dire need of remodeling. We were told our room was one of their best rooms and it was a nauseating and stained mustard color, cheap furnishings, an alarm clock that could not be shut off (and which housekeeping kept plugging back), and a completely inadequate bathroom (tiny). We could hear everything from the room next door and on Saturday […] morning we got to hear all the announcements for an amplified sports event being held in the parking lot. They charge a resort fee (which is why we came - a place near the city for our kids to swim) and their pool facilities are laughable. Evidently, you get access to a steam room and some fancy shower but I can get that when I go to my gym or get a massage at home. Also, room service food was horrible (but that's pretty common even in the best hotels). The staff was very nice. But, the place is a dump. We left ahead of schedule despite having paid for our room in advance. 더 보기검증된 Hotels.com 숙박객 이용 후기
super friendly staff, great restaurants, beautiful grounds, views, and hotel.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 We love your review! Thank you so much for sharing your appreciation for all that makes The Claremont Hotel Club & Spa such an amazing destination from our friendly associates, dining, views and more! We hope to see you again soon.
"Over priced and Arrogant"
Nice pool and beautiful old facility, but way overpriced for old style (1950s) room and a VERY arrogant staff.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Our property is rich with amazing history that dates back to the early days of the Gold Rush. Thank you for sharing your appreciation for our hotel and pools. However, it is with great concern that we read the remainder of your feedback as providing excellent service is of utmost importance to us. Please know that someone from of our management team is always available should any issues arise during your stay and we will be certain to share your comments. It is our hope that we have the opportunity to welcome you back.
Price was a little high for the room accommodations. Service was great, location was perfect.검증된 Hotels.com 숙박객 이용 후기
"Expedia VIP status made no difference in room type"
We booked at last min a hit a good rate, but having stayed at the hotel many times this was the worse room ever! No robes no fridge or mini bar just overall in need of an update, can still be old school but kept up with the times of other 4/5 star hotels검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 While it is great to know you enjoyed staying with us in the past, we couldn’t be more disappointed by the experiences you have noted during your recent visit. Please know that someone here is always available to address any concerns you may have during your stay and we regret if any amenities were overlooked. Robes are typically offered in all guest rooms and refrigerators are available upon request. Thank you for your time.
"Parking sucks. No real restaurant."
This place lives off of its old reputation. It has no real restaurant. The wine bar is uncomfortable and over priced for the level of wines they serve.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you for sharing your impressions. However, we are somewhat confused by your statements. We feature 2 distinct restaurants with bars but neither are strictly wine bars. We must apologize if your encounter was not more positive and hope you will consider visiting again so that we can provide you with the type of encounter you deserve as our valued guest.
"Fit for a Queen or King"
I will be back! 90 minutes in the Spa was Heavenly, and I enjoyed dining in the Restaurant Bay View side검증된 Hotels.com 숙박객 이용 후기
Great service, but the hotel itself is outdated.검증된 Hotels.com 숙박객 이용 후기
"Nice hotel, poor value"
Very nice hotel, but we found it to be expensive for the quality and size of rooms. Not the best for young families, but more geared towards couples or business travellers. We had a nice stay and used the fitness centre everyday.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you for sharing your comments and appreciation for The Claremont Hotel Club & Spa. We are glad you enjoyed your overall stay as well as well as the use of our Club facilities, however, we must apologize if you were not completely impressed in all ways. Our hotel features a variety of activities and amenities for all of our guests to enjoy including use of our 3 pools, tennis courts, fitness center, kids’ club and more. We value your feedback and hope to welcome you back again so that you can take advantage of all that we have offer.
The staff could not have been more helpful or kind, they are also friendly and seem like a happy group. The spa was more than a treat and I throughly enjoyed the pool area. The room was lovely, well decorated and clean. Great amenities in the hotel - the restaurant balcony view was beautiful. Overall it was a great stay which I throughly enjoyed.검증된 Hotels.com 숙박객 이용 후기
"Not what I expected..."
First arrival, I went to check in, my room wasn't even ready when I really needed it to change and get ready for a function I needed to attend later in the day. One of the employee there told me they were fully booked and to come back later afternoon soooo I was very upset not able to get dress appropriately for the function. I was a complete mess. […] I thought this hotel was a 4 star hotel.... The hotel itself is nice... Old but nice but the staff is not what I expected... I would give this hotel a 4 star but the staff upset me... They upgraded my room to a bigger room which is nice but I got charged extra for it when they should of just gave it to me without any charge since they weren't ready for me when I first arrived. 더 보기검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Although we are glad you enjoyed the charm of our historic property, we never like to read when a guest feels their expectations weren't met in all ways. While it is not clear as to what time you arrived, it is truly disheartening to know that we missed the opportunity to create a better experience for you or if your accommodations were not ready at the time of your arrival. Typically our check in time is 4 PM. Please know that someone from our management team is always available should any concerns arise as we would be more than happy to provide you with a stay that exceeds all that you are looking for. Thank you for your time and candid review.
"Nice but outdated"
The ac unit would make a huge noise like water is running at all times. Room too close to the elevator . ( noise like you were in a casino)검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 While we are glad you enjoyed the beauty of our outdoor areas and hotel, It is truly disappointing when a guest leaves feeling they did not have their expectations met in all ways. We apologize if your peace was disrupted by the sounds of the elevator. We will take this as an opportunity to share your comments with our maintenance associates to ensure that the air conditioning unit is in its best condition. Someone from our management team is always available to all our guests should they have any concerns and it is disheartening to know that we were not given that opportunity to provide you with a better experience while you were here, when it would have mattered the most. Thank you for providing your opinions and thoughts.
"Claremont Hotel has really great weather"
We signed up for the Elite Spa Suite with view of East Bay for five nights. The actual suite we were given was disappointing, with no view, in rear of building, first floor overlooking the gravel roof and air-conditioning units. Requested extra pillows, but never received any. The bed was comfortable. Room was clean. If you want to have a shaded seat […] near the pools, be sure to arrive early. 더 보기검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you so much for sharing feedback of your visit to The Claremont Hotel Club & Spa. We're delighted that you enjoyed your stay and your kind acknowledgement of our historic hotel is greatly appreciated. We must apologize if the view from your guest room, however, were not all that you had expected or if any requested amenities were not delivered. Please know that your comments are very important to us and we will be certain to share them with our associates. We hope that we can welcome you back soon.
"Beautiful old-world charm, and four pools"
We had a great time with our two boys under ten. Endless pool time swapping between the four pools with periodic smart breaks for water and sunscreen mandated by the lifeguards. Rooms are lovely, well appointed and call to an earlier time. Fantastic views of SF Bay and the city, and a poolside holiday barbecue party hosted by the hotel made for a very […] special fourth of July stay.Great activities and restaurants nearby. 더 보기검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Whether your visit is for a holiday or any day, a stay at The Claremont Hotel Club & Spa can be a magical time. We couldn’t be happier to read your review and learn about all the activities you and your family enjoyed, both at the hotel as well as in the local area. From fun in the sun poolside to your visit to Tilden Park, it certainly seems as though you made the most of your visit. It is our hope that we have the opportunity to welcome you back to recreate your memorable visit. Thank you for your comments.
We really enjoyed our stay. There is a large pool area which had live jazz music while we were there. Later had drinks on patio of bar with a great view of the bay and San Francisco. Staff was very friendly. Room was comfortable.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you so much for taking the time to share feedback about your experience at The Claremont Hotel Club & Spa. We're delighted that you enjoyed your stay and were able to appreciate some quality time relaxing poolside, drink in hand, listening to the smooth sounds of live music. Our associates always hope to leave guests with a positive impression and will be thrilled that you found them to be so friendly. We hope to see you again soon.
"A Horrible Excuse for A Spa Hotel Experience!"
DO NOT expect to have a (4/Star - LUXURY) Spa/Hotel Experience. This place is definitly a 2.5 to 3.0 Star at best. There were so many "members of the club" using the pools and deck chairs, that we had to actually wait 30 mins. to sit. Hey, it seems to me, that if you are going to charge folks BIG $$$$ for a "luxury Spa Hotel stay, IT SHOULD NOT FEEL […] LIKE A HOLIDAY INN EXPERIENCE! HAVE A SEPERATE POOL FOR SPA GUESTS.... Your four star rating seems to be based on (GLORY YEARS IN THE 1920'S - 1950'S). ROOMS APPEAR NOT TO HAVE BEEN RENOVATED / UPDATED SINCE THE 1940's. We arrived for a one night stay on July fourth ( a major holiday), BUT there was only one person at the front desk. We stood in a very long line to check in. After finally making it to our (luxury room), we discovered it was simply a very small standard room, positioned on the second floor, at the back of the hotel, facing into SEVERAL open trash dumpsters, bushes/weeds. We did not get a snack basket, no robes or slippers as per marketing ad. We had to return to the front desk and demand a better room, robes, slippers and the promised "snack" basket. We got a basket, never got slippers, and finally got 2 robes at 8pm from a maintenance worker (after asking manager / housekeeper about 5 times.) Got home and were pretty peeved to see a charge to our visa for the basket and also an overcharge for the room. What a joke! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Three day stay"
This was our third stay at the Claremont Hotel. Our room was in the corner on the first floor, and as such we could hear the elevator ringing during the night. It was also smaller than I was lead to believe from the description and the price we paid. Our neighbors next door were very noisy our second night there. The water in the toilet circulated continuously […] and the handle did not work properly. They did fix it once they were notified. On the positive side, the spa experience was delightful, as was the Meritage restaurant and its staff. The Paragon was good on Friday, but marginal on Sunday, when the food was served cold and the hamburger bun was stale. 더 보기검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 While it seems as if you enjoyed many aspects of your stay with us, from your initial dining experience to your time in our Spa, we must apologize if you were in any way disappointed with your accommodations. Every guest room in our hotel is completely unique from the next and our associates are always happy to help in any way they can. Your comments will be shared with everyone here as we continuously strive to provide the very best. We hope you will stay with us again for an even better experience. Thank you for sharing your impressions.
"Nice view, great staff"
Staff was very experienced, attentive and accommodating.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you so much for your praise of the time you spent at The Claremont Hotel Club & Spa. Views from our property can certainly be stunning and we are thrilled you enjoyed them as well as the hospitality of our associates. We would be more than happy to welcome you back again.
"Not what it appears to be!"
We opted for the Ocean View. It was a glimpse of the ocean after looking over a filthy roof in dire need of attention. The room was not very clean (splashed of coffee in the coffee/fridge area and finger prints on the closet door). The room was an odd shape which lead me to think that other rooms were better but I heard that all were "small". The furniture […] is what I would expect from a rummage sale...Why charge $269 for a room like this? We also got slapped with a $26 resort fee-we looked-nothing but screaming kids and a camp like feel. Not a Resort and Spa! We also had to pay for parking. I am a meeting planner/hotel consultant and I would have been appalled to have a meeting there or to suggest a client go for the resort and spa. Severely out of date/needs a remodel. I could not even offer the hotel an opportunity to correct the issue with my room or dispute the charge because the front desk was always busy. I know that because I even tried to call to get our car from the valet park and the phone rang and rang. We left our room with the phone ringing on the speaker phone and schlepped our luggage...out! 더 보기검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 It's disappointing when a guest leaves feeling they did not have their expectations met, nor does it reflect the high standards of service that we have set. We urge all of our guests to let us know about any concerns that arise while they are here so that we can resolve any issues immediately. As you mentioned we charge for both parking and facility fees which are outlined during the booking process, but we do apologize if this was not more clear. Our facility fees provide an exciting array of amenities and activities for our guests to take advantage of like complimentary wireless Internet, access to our Spa and pools, unlimited fitness classes are more. Your thoughtful comments will be shared with our associates to ensure that all is at its best for future stays. Thank you for sharing your opinions and thoughts.
"great property - rooms need updating"
I was excited to stay here but service could be improved. When I checked into my room I noticed my bathroom had hair on floor, sink and in shower so I called front desk. The front desk apologized and did nothing but provide me with complimentary water. I called front desk the next morning and asked to speak with house keeping manager and she came to […] my room and said no one told her about my room. Also, the fan in bathroom was broken and it was repaired. Service in restaurants were good. Friendly wait staff. 더 보기검증된 Hotels.com 숙박객 이용 후기
Everything about the place is excellent except the food.검증된 Expedia 이용 후기
I have stayed in several great hotels and was looking forward to a return visit to the Claremont. Although there is a certain grandeur to the hotel, it has certainly seen better days. The lobby and restaurants are passable, but the room in which I stayed was dingy and had an odor. Then, there are the electrical problems. One outlet in a room, which […] clearly needed to be updated, is hardly sufficient. The bathroom was horribly small and did not include a tub. The show was miniscule. The ceiling was sloped which made it even more confining. In addition, as much as I like birds, I do not find pigeons noisily mating on the skylight (the only "window" in the room) an especially amusing activity. While enjoying a late night cocktail, I ask the bartender about a piece of wine-tasting equipment that was centrally located behind the bar. He said it had been out of service for quite some time. On the bright side, the carpark service was exceptional. 더 보기검증된 Expedia 이용 후기
"Poor room service but great club facilities"
Don't count on getting good room service (was told to get the milk myself from downstairs + got some security guy delivery my dinner with a bottle stored in his back pocket (to warm it up I guess) + dinner came cold.... Otherwise, the facilities there are great, the location not so great to access central berkeley (cost $10 every time we had to take […] a taxi to downtown). 더 보기검증된 Hotels.com 숙박객 이용 후기
Hadn't been there since 1965. Definitely a better experience. Lovely to be somewhere a little away from downtown Berkeley.검증된 Expedia 이용 후기
"Friendly staff. Beautiful hotel. Great old charm!"
Love the architecture ! Friendly staff! Per friendly. Convenient location!검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 We love our guests! Thank you for sharing your fondness for The Claremont Hotel Club & Spa, we are thrilled that you enjoyed all that we have to offer. Located in the heart of Bear Country, UC Berkeley is just steps from our door. It would be our pleasure to see you again, and we hope it’s soon!
"Very soothing respite with great views and service"
The place is great for a Berkeley stay. The amenities and rooms are terrific for families to enjoy.검증된 Hotels.com 숙박객 이용 후기
"Maybe time for a face lift for the Claremont?"
The hotel is pretty much due for remodeling for the decor seems dated and the carpet needs to be changed. Apart from that our room was lovely even if a little smaller than I thought it would be. The bathroom was wonderful and enormous; I think it was as big as the bedroom. The staff was really attentive and helpful, parking is overpriced.검증된 Hotels.com 숙박객 이용 후기
"Small room in nice hotel"
Room was small - have stayed here 3 times before and this was the smallest by far . Otherwise great hotel , with good facilities .검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you for taking the time to share feedback about your most recent stay with us at The Claremont Hotel Club & Spa. Our historic hotel high in the hills of Berkeley features a variety of different guest room types, and each is completely unique from the next! We are so glad you enjoyed your overall experience and hope to welcome you back again.
When we arrived, we were happy that we get an upgrade to a large room with view over San Francisco. Unfortunately, the room was next to a noisy outdoor fan so we asked for another room. We immediately got a new room. But to our surprise, it was a downgrade. We cannot understand how a hotel first upgrade a guest and then downgrade. We got a small room […] with no view and with no working air-condition. We noted a bottle of champagne and chocolate in the room. We asked in the lobby about the champagne and the chocolate, and we were informed that what was in the room belong to the room. On the evening before departure, the lobby called and asked if we had a bottle of champagne in our room. We responded that we had. The hotel wanted to collect the bottle. They sent a person to do so. We told about the room changes (the upgrade and then the downgrade) and that we were told the champagne belonged to the room. The hotel asked if they could send a bottle of champagne to the room. We were of course in no mood of sharing a bottle of champagne after the discussion...... We asked in an email the hotel how they felt about all this....still no response. Guess they feel ashamed. 더 보기검증된 Hotels.com 숙박객 이용 후기
A grand old hotel with a wonderful ambiance. The rooms are a little dated, but it does not take away from the charm/character. Staff was outstanding.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you so much for sharing your appreciation for The Claremont Hotel Club & Spa. Built in the early days of the Gold Rush, our historic hotel is certainly filled with the ambiance of years gone by, but certainly not short in modern convenience. We will be sure to share your kind words with everyone here! It would be our pleasure to welcome you back again.
Excellent property검증된 Hotels.com 숙박객 이용 후기
"Excellent Hotel Experience"
Excellent hotel experience! Helpful staff; good restaurants; great spa검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 Thank you so much for your feedback! From helpful service to delicious dining and more, we couldn’t be happier to learn that you enjoyed your stay with us at The Claremont Hotel Club & Spa. We hope to welcome you back again for another excellent visit.
The exterior of the Claremont is stellar, the grounds immaculate. The lobby and common rooms are gracious and elegant. The service was excellent. Our room was not as remarkable as the rest of the public areas: standard decor and furniture, older plumbing and set up in bathroom. There were 2 of us and only 1 bathrobe, something we were looking forward […] to both luxuriating in. The advertised rates were $70.00 less than charged, d/t fees added for using the hotel grounds and equipment. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Disappointing older hotel needs an upgrade"
What a disappointing stay. We spent two nights over Spring break and were told there was a two-hour wait for room service coffee on Easter morning! Can you imagine not hiring enough employees to provide coffee to your guests? There weren't even enough employees to keep the hotel restaurant/bar open past 9PM. There was no complimentary coffee in the […] lobby and the hotel staff seemed rather unhappy to be working there. Ugh! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Great Berkeley location"
Great front desk staff Great restaurant food. Great views.검증된 Expedia 이용 후기
클레어먼트 호텔 클럽 앤드 스파 (The Claremont Hotel Club & Spa)의 답변 We love our location as well! Thank you for sharing your impressions of The Claremont Hotel Club & Spa as well as your appreciation for the service you received from our associates. We must apologize if you found anything amiss with your accommodations. Or hotel maintains a strict no-smoking policy and provides an exterior designated smoking area for people who choose to smoke. It would be our pleasure to welcome you back again for another great stay!
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