로얄 리젠시 호텔 (Royal Regency Hotel) - 용커스

In an emergency, we booked before we read the reviews... BIG mistake! So we went in hoping for the best, but obviously prepared for the worst. YES... it's all old, from the carpet to the TVs... which I thought might be a connection to 1972, most channels were so snowy. I would say our room was sufficiently clean... and we would have been satisfied, […] if not for the 'crusty cuban cockroach carcass' that lingered in our hallway for several days. Ug... feeling nauseous all over again. These were ALL minor infractions... the unforgivable problem was the seriously PAPER THIN walls... and the fact that there is a cheesy 'in hotel' club ... when it closes on the weekend the parties continue in the surrounding rooms. YES.... we endured 4 looooooong nights of this, and we certainly would have changed hotels, but since we booked through HOTELS.com.... it was ALL non-refundable. We actually WASTED our '1 nite free' at this dive... so frustrating. All this makes the Continental breakfast of a little fruit and a day old muffin a complete delight!!! 더 보기

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The sink backed up, which made our stay very uncomfortable.

I stayed at Royal Regency one night after an event in Yonkers. It was good for the price-simple room and nice lobby decorated for the holidays. The continental breakfast wasn't the best but it was complimentary so I can't complain. There were a couple of stains in the shower but all in all, we had a pleasant visit.

My stay was very pleasent and the staff was very helpful and met my needs. Thank you for the good attatudes and friendly people.

Hotel does not merit the daily rate. Too crowded with so many weekend events making parking so difficult

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Typical short-term stay decor, but clean, friendly staff, nice buffet continental breakfast, easy highway access ... will return next time I'm in the area!

Could hardly turn around in the bathroom it was so small - The breakfast room could stand a little upgrading in looks and food.

We stayed at this hotel and it was nice and clean. The rooms were really small though and the sink was in the main room. The bathroom was tiney and the matresses were uncomfortable. But the price, location and cleaniness were good.

Very disappointed. Stayed at the Regency over a weekend when there were outside parties going on. The noise from the bands especially on Sat night was intolerable. The walls were literally shaking the music was so lound. When I inquired at the front desk if they could do something about the noise level, they pointed to a pre-printed sign on the counter […] apologizing for the inconveninece. Obviously this has happened in the past and hence they were ready with thier conveninet sign. They did offer us a room on the second floor, but who felt like packing up everything and goint to the second floor whree I am not so sure that it would be any better. After the band stopped playing all I heard was people running up and down the corridor above us. Overall my worst experience staying at a hotel. What was more embarrassing was that I brought guests from another country to stay at this hotel. 더 보기

Excellent location right off NY thruway, very clean and comfortable room, well maintained. Only downside was tight parking on saturday nite because of on-site niteclub and some noise issues.

The hotel is nice, clean. For the price we spent it is good. My main problem would be the funny smell. Although the hotel looks nice, it smells old. Perhaps potpourri or citrus cleaning products will help. Maybe redoing the carpets…just suggestions. I give it about 3+1/2 stars despite the smell.

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Requested and confirmed non-smoking room, but got a smoking room and was told it was because I booked online, despite showing them confirmation to the contrary. My hunch from spending a brief few minutes in the lobby is that all of their rooms are or have been smoking rooms. This place is a dump. Don't book.

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Clean, quiet hotel. Staff are nice and courteous.

I think that is a good hotel for the price. The negative things: they always cleaned a part of my room, I have no idea why? There was a bug in my room, dead! During weekend when I had neighbor I could hear exactly what they are talking about. Positive Very convenient location Very nice front desk Nice breakfast I love the hotel design, old and lovely In […] general I like it 더 보기

The hotel met our needs. We booked handicapped equipted bathroom. The walk in shower could have been improved by having a hand held shower attactment, without the hand held it required having someone to assist you with the water controls. That is the only improvement we could see a need for. The beakfast was not great, but not a big deal. All-in-all […] we had a nice stay and would stay again, when the need arises. 더 보기

We had a late arrival (10:30 PM) and there was a very loud party going on. We were checked into a room on the first floor and immediately returned to the front desk, as the noise level was not acceptable. We were given a second floor room which had the smallest bathroom that I have ever seen in a hotel. You could barely stand between the toilet and […] the sink. The room was clean and in good condition. You can hear your neighbors very well and ours talked loudly, late into the night. The hotel had the best (lowest) rate around - you get what you pay for! 더 보기

Very clean and comfortable rooms

Very nice hotel, good service. My only concern was the bathroom was too small.

I really enjoyed my stay at Royal Regency. I went for the weekend and unfortunately it rained every night which made it difficult to sightsee. I'm glad the hotel has a restaurant/lounge inside because I was able to leave my room for dinner and drinks. The only disappointment was the noise from the rooms next door. The wall are pretty thin and you can […] hear people in the hallways. 더 보기

The hotel was better than I expected, especially for the price. The front desk staff was helpful. The staff warned us that they having some parties the night we stayed and it may be loud. But, we had no noise issues. I've had better with respect to the continental breakfast.

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The hotel provided a comfortable clean room for the price especially during the United Nations General Assembly. The location is not adequate for business person as it is too far from the nearest train station. The Hertz rental car on site is an added advantage for business person. It came very handy for me as I have to conduct few businesses in West […] Chester county. Need to improve on exterior security as a patron to the hotel's car was broken into and the four rims were stolen. Not a very good image. I hope he get compensated. 더 보기

nice room, comfy bed, quiet room, would stay again.

This hotel is acceptable as a place to stay when you can't make other arrangements. It is rather old and seriously needs updating. The carpets need shampooing and I noticed the bed blankets are old with cigarette burns on them. I only stayed here because my other reservation was accidentally cancelled and I needed a place to sleep on my visit to NY. […] This place IS acceptable, but would never be my first choice. This serves the purpose for a place to sleep; but offers few other amenities. 더 보기

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I was definitely unimpressed. I walked up to the counter - the only person there and 4 people behind the counter. No one said anything to me for more than 10 minutes. Finally, I looked someone in the eye and said "Hi" and got some service. Parking is $15, no continental breakfast, halls smell of some kind of bubble gum flavor cleanser. Not impressed. […] Again, fine if you just need to sleep before heading to the airport. 더 보기

THE HOTEL WAS FINE. The room was a little run down, but adequate. The location to the Saw Mill River Parkway and Rt. 87 was ideal - easy on and off.

The service was very poor, they had a woman who had just started checking guests in, she had no idea how the hotel was working and gave little to no information about the hotel. The first room they put me in the TV didn't work and they weren't able to send somebody to fix it. The second room, the sink didn't drain. The room service staff was poor and […] the food was even worse. I travel for business frequently and would never stay at this hotel again. The front desk staff at check out was on a personal call when I walked up. There was nothing professional about the service provided. 더 보기

Upkeep left much to be desired. Drawer handles of many drawers missing, light switches partially broken and hotel vending machine was malfunctioning. The staff were very polite and fairly helpful. So if upkeep was improved it is good value for money. A shuttle service for customers to drop or fetch within a 10 kilometre radius would greatly improve […] customer comfort e.g. Drop or pick up to train station..... 더 보기

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The Hotel was a great value and clean the staff was great and the steak in the resturaunt was wonderful. I highly reccomend this hotel ,I travel around 40 weeks a year for business and will always stay here when in the area.

Nice hotel. It's old but clean. There was no hot water

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very well maintained. staff quick to respond to requests. nice variety at breakfast

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This hotel was just old and smelled like old people. Very out-dated furniture and needs some new furniture and paint and everything.

The hotel was acceptable. My stay coincided with two weddings which I was not a part of and my room felt the vibration of the music, not only from the weddings but from the hotel club. Couldn't hear the music but could feel the vibration. I would recommend the hotel arrange to have water in their vending machines. Finding water to take with me during […] my stay was a challenge. The bathrooms could use some updating and some maintenance on water pressure and hot/cold issues. 더 보기

In all, the Royal Regency is a nice place. It's comfortable and relaxing, the price wasn't too bad, and the room was clean and tidy. It is a bit old, so it kinda has a 'lived in' feeling. That doesn't mean it's run down, but it didn't feel very modern to me. Not a detriment at all, just an observation. The breakfast left something to be desired. It […] you didn't want cereal (like I didn't), all that's left is bagels and a few pieces of fruit. However, the staff was real nice to us, very friendly and helpful, even though we arrived at midnight. Overall, a splendid night. 더 보기

This a beautiful hotel. Very inexpensive. Nice, quiet and very clean. The staff were very pleasant and accomodating. Would definitely rent from them again.