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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"Ear Plugs provided in the room....."
This hotel is terrible. 1) The hotel is located right next to the highway and there is a lot of road noise. The property is aware of this as they provide ear plugs. Low quality windows and doors - you can hear people talking outside 2) There was a terrible smell every time I turned on my sink water. Not sure what the cause was. 3) There are only […] wooden shutter like blinds on the windows. People can see into the room even when closed. I like Hampton Inns and expect more than this property had to offer. 더 보기
Thank you for your recent stay at the Hampton Inn, Cleveland, TN. I want to personally apologize for the inconveniences you encountered. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Once again, thank you for bringing this matter to my attention. I look forward to serving your lodging needs in the future.
햄프턴 인 클리블랜드 (Hampton Inn Cleveland)의 답변 1개I was surprised to find that rooms opened to the outside..If I known beforehand, I would not of stayed at that hotel.
Thank you for your recent stay at the Hampton Inn, Cleveland, TN. I want to personally apologize for you not being aware of the location of the hotel. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy. Please accept my sincere apology. I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. Once again, thank you for bringing this matter to my attention. I look forward to serving your lodging needs in the future.
햄프턴 인 클리블랜드 (Hampton Inn Cleveland)의 답변 1개The beds were most confortable. I usually have to use a foam piece I take with me, then still hurt, but these beds were wonderful comfortable. Thanks.
Thank you so much for the kind words! Every one of us here loves our job because we get the chance to serve guests in a great environment. You were one of those guests that made it an even bigger joy. Thank you for choosing our hotel and maybe we will get the chance again, someday, to be your home away from home.
햄프턴 인 클리블랜드 (Hampton Inn Cleveland)의 답변 1개It is too close to the interstate and the travel noise is too loud. It needs much better soundproofing.
"Hampton Inn Cleveland TN"
We have stayed at other Hamptons and when we booked here we thought we would get the same quality. Boy was that a mistake. I should have read the fine print as two double beds were not queens but full-sized beds. There was no refrigerator and the room was very small and narrow. We were very disappointed.
room was nice but you need to make sure you do notr stay on the interstate side-very noisy in the room.
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