"비흡연자를 흡연방에 넣지 말아주세요."2011년11월09일에 대한 Hotels.com 고객의 이용 후기
전날 예약을 했고, 호텔 로비에 도착한 시간도 오후 4시 30분 밖에 안됬는데 왜 '흡연실 밖에 없다'고 강권하는지 이해가 안 가더군요. 할 수 없이 흡연실에 들어갔는데, 담배 냄새를 지우려는 건지는 몰라도 싸구려 인조향이 진동해서 1시간 정도 문을 열어 놔야 했어요. 밤10시가 넘어가는데도 지나다니는 남녀들의 고성방가로 안락한 잠자리는 아니었습니다. 가족끼리라면, 피하는게 좋겠네요.
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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"Omni Majestic"
Our group booked 4 rooms for a baseball weekend in St. Louis. The hotel was great, with spacious, well furnished rooms and all advertised amenities. We felt the hotel staff was the nicest and most helpful we've ever encountered. We were very satisfied with the breakfast buffet (available at extra charge). We wouldn't hesitate to stay at this hotel […] again. 더 보기
"Very Friendly Staff"
All the staff went out of their way to ask about my stay. This included the maintenance personnel, front dest, cleaning staff etc. This goes a long way with business travelers used to impersonal service. The hotel is located relatively close to Washington Street which has a myriad of restaurants for any pallet. Parking options are virtually non existent […] except for valet but given the number of fences it is probably the safest option as well. 더 보기
"Omni St. Louis"
The location is outstanding. Walking distance to several points of interest. Staff were responsive, quick, welcoming, and friendly. Rooms were tasteful and luxurious. Bathrooms could use some updating. Street parking.
"Nice, Good Location just Parking Issue"
Great location and very nice overall. Very reasonable price for area and quality. Only drawback was parking - valet 25 a day, or less convenient cheaper options.
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"Omni Majestic - St. louis."
Everything was good. Wish they would offer parking, instad of valet only. Otherwise, enjoyed stay, and location. Bailey's Range, which was right around the block, was a great place to eat.
"For the price, it wins."
The rooms were clean, staff was friendly, we took advantage of the free transportation to a nearby restaurant. The only downside (and why they didn't receive a perfect 5-star rating from me) was that the walls were thin and I could hear doors open & close throughout the night. Another person in our party had her night disrupted by loud guests in the […] room next to hers, but the management handled it exceptionally well and she even received a personal apology from the manager on duty the next morning upon check out. Well done! 더 보기
"Omni staff outstanding"
The staff was outstanding. This was my second stay here. The one change I would suggest is to have room service breakfast for business travelers.
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"The Omni Majestic St. Louis"
My wife and I enjoyed our stay here. The staff was friendly and helpful at every turn. I would like to see them add shuttle service beyond there stated 5 mile range and that it operate later than 10PM. We would likely choose this location again for a future visit.
"Nice historic Hotel right down town"
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"Omni Majestic- good location, but..."
This hotel looks fabulous when you look it up online. However, the lobby has no regular check-in desk. When we arrived, our room was not ready. We had to wait to check our bags because there was only one person working at the desk & he was trying to help other people, answer phones, etc. We were told that we were to get a call when our room was ready- […] didn't happen. Rooms are nice, but nothing special. Went down to get coffee at 6:40am and was told that it was not ready and that the restaurant didn't open until 7:00. Who doesn't have coffee ready before 7:00??? Overall, the location is great if you are going to a Cardinals, Rams, or Blues game, but I would not stay there again. 더 보기
"Excellent hotel in downtown STL"
I stayed here a night while in STL on business. I loved this hotel. Staff were friendly. Restaurant/bar off lobby was terrific (excellent bar selection, and morning breakfast buffet was not only delicious, but reasonably priced). Location is within easy of arch, Busch Stadium, and downtown restaurants and bars. The apples and lemon-lime ice water in […] the lobby were a nice touch. Valet parking is a little high for STL ($25/day) and no free wifi (9.95/day). These are minor issues, not complaints. I will stay at the Omni again during my next STL trip. 더 보기
"Omni Majestic"
The room was very nice, and the staff were very nice and helpful in every way. But beware of hidden charges. There was a charge of $9.95 per day for Internet service. We found that "refrigerator on request" means a one time charge of $20 to have a refrigerator delivered to the room. Valet parking is $25.00 per night; the alternative is park yourself […] in a lot that says "no overnight parking," or park in a meter spot where they start charging fees at 7:00 AM. 더 보기
It's the extremely nice staff that give the Omni a more boutique feel than it's other large chain hotel peers. The Omni Majestic in St. Louis is no different. Would definitely visit again.
"Omni Hotel in St. Louis - great staff and location"
I enjoyed staying for a couple of nights at the Omni Majestic Hotel in downtown St. Louis. The location is great, my wife and I walked to fantastic restaurants for the two nights we were there. The hotel staff are super-friendly and helpful. I read the reviews here before my trip and agree with what other reviewers have written: that the lights at […] night shine through the room and that the street noise can be loud (especially when the Cards win a night game in extra innings). But this actually made it more fun and it made me feel that I am in a different city. Also, parking is on the high side ($25/night valet only) but the excellent location and fantastic staff more than makes up for it. I will definitely stay at the Omni Majestic Hotel again. Cheers. 더 보기
"great, but..."
really like it. Room was really large and nice. front desk always had apples which I thought was nice, and I grabbed one for breakfast almost every day. The one odd thing... my carpets were dirty. They didn't look dirty, but when I walked around the room in my socks they were filthy. Would definitely recommend the hotel though, nice staff, close to […] convention center, etc. 더 보기
The staff was excellent. The hotel could be more modern. They also could have less expensive parking. The hoel is within walking distance of Bush Stadium and the Gateway Arch. We enjoyed our stay.
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"The room is NOT worth the money!!"
We arrived at the hotel, the driveway to the door is a tight squeeze since all the "very expensive" cars are parked right at the main entrance. We checked in and went up to our room. The room that I picked was quite expensive, but when I walked in, it looked like I was at a old run down hotel. The wallpaper is peeling bad, and at one spot in the room […] its hanging. The bathroom is dirty looking and very small. If you are a larger person, you won't fit. The ice machines were broken on a few floors, so i had to go on a search for a working one. I was very disappointed in this hotel, this particular one does not stand up to the Omni name. 더 보기
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"Excellent Staff"
All employees very exceptionally friendly and worked hard to meet any and all needs that we had. Our room was great and I would have no problem recommending the Omni to anyone.
"The Omni Majestic in St Louis"
I can't say enough good things about this hotel and its staff. This was the second time staying at the Omni Majestic and it won't be the last. The staff is amazing and the location can't be beat. I have recommended this hotel to many people already and will continue to do so in the future.
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"omni majestic--historic hotel, shabby night area"
Historic hotel--mahogany bar and meal area, but historic has drawbacks in accommodations. Room was dimly lit, small sconces and a standing lamp in far corner; called maintenance guy who brought up a desk lamp and lamp on small table, thus allowing reading in very comfortable bed. Great value buffet breakfast. Shuttle stops at 10pm, a major inconvenience […] since the hotel is in a sketchy, deserted downtown area--also shuttle operates only within 5 mile area, thus cab to airport is $50. Registration is at small desk, in our case staffed by someone with less competence than expected. Wake-up calls were letter perfect. Shower was fairly powerless. Bathroom and room were small. 더 보기
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"Great staff, room needed some tlc though."
The staff at the Omni are 5 star. The hotel is right in the middle of downtown, walking distance from everything. (Including the arch) My only real complaint is that the wallpaper in the room was peeling, even though the rooms are large and comfortable and that the TV kept going out on us.
"Charming Hotel"
My stay was very pleasant. The staff was very personable and the rooms were cozy.
"good!"
everything is ok, just wifi is every slow
Excellent service - and a free shuttle!
"Omni Majestic St Louis New Years 2011"
The hospitality of the hotel staff was something to behold. The hotel was very convenient, comfortable, and clean. Would highly recommend the hotel and teh city itself it to anyone, and would book there again.
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"Old style hotel 7 blocks from the Arch"
Nice 4 star hotel even though the amenities are a little old (TV, tub, toilet) but otherwise nice and close enough to the Arch. Valet is $25/night, wifi is $10/day. The downtown neighborhood is practically deserted, need to go else where for food. The service was pretty good.
"Omni Downtown St. Louis"
This is a nice hotel right downtown. The staff was attentive and the rooms were nice.
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"Omni Hotel in St Louis"
I felt that the room was rather small, especially the bathroom, and cramped for the price I paid. Also, on more than one occassion the bar tender was not "tending" the bar and either myself or my girlfriend had to wait for several minutes for him to return. Upon return, another guest mentioned that several others had left in disgust after waiting approximately […] 20 minutes for his return, his response was "oh well". FInally, either a hotel member went through my vehicle or they forgot to lock my doors after I valeted it, for my girlfriends car and house keys were stolen out of the vehicle's center console. Several attempts have been made to contact the hotel since my stay, but none of my phone calls have been returned. The hotel is in close proximity to downtown St Louis and the ball park...just a very poor experience. 더 보기
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"Omni Majestic"
Excellent staff responds cheerfully to any request. Great location. rooms small. High noise level from activity in the halls.
"The Omni Majestic Hotel-St Louis-Top Shelf!!!"
Omni Majestic St. Louis, MO, is a top shelf, classic hotel with an extraordinary, friendly and helpful staff. Hotel is perfectly located to many of the attractions and in walking distance to Busch Stadium, the Arch, casinos and fine restaurants. 5 *****
"Great experience.... privacy an issue?"
Everything was above my expectations when checking into this hotel. Will stay again without question. One Issue: My only gripe was a lack of "privacy". My wife and I woke up to loud noises in the hallway/adjacent rooms from cleaning staff/guests. We could also hear "very clearly" a man in the room directly above us talking on his cell phone. This […] did not bother me terribly but did bring to question those people listening to my wife and I. Thankfully for us this was a business trip and not a romantic one. 더 보기
It's great to hear that you will choose to stay with us next time you're in St. Louis. Thanks for the review. We're sorry that it was noisy on your floor. The building was built in 1913 and has thicker walls than more current hotels due to the construction practices at that time. The noise from the floor above may have been coming through the HVAC system. We will look into the noise issues. Regardless please request a room away from other guests on your next visit and we will try to accommodate your room request. We look forward to seeing you again soon.
옴니 마제스틱 호텔 (Omni Majestic Hotel)의 답변 1개"A Gem of a Hotel ~ I love It"
Do not stay anywhere else when you go to St. Louis. This is hotel and the people who run it are true Gems. I walked in and met Andrea who made me feel like I had just come home. I got a welcome note. When does this ever happen!!!!! The third night I was there something happened to my door lock. Instead of looking and me and saying, "stuff happens"....THEY […] HAD ME WAIT IN A SUITE and Renata, my turn down maid kept me company. She was not on the clock....she was on her own time!!!! When does that ever happen?????? I didn't want to leave. I really didn't want to leave. Please don't stay anywhere else. Believe me when I say that no other hotel that I have ever stayed at compares to this hotel. I travel 26 plus weeks out of a year. I know my hotels. The beds are heavenly, the people are wonderful, the location is awesome. Thank you for making my first trip of 2010 a wonderful experience. I love you guys. 더 보기
"Excellent service"
Outstanding service by the hotel staff...
Thank you for complimenting our staff. Please come back and stay with us soon.
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"Very Reasonably Priced"
Our stay at the Omni was only for one night. Very reasonably priced. Cheap parking outside next door. We had booked a month in advance. When we arrived we were bumped from a king size bed to 2 doubles with no closet or place to hang any clothes. Really the only glitch! The hotel staff was very nice and courteous. They made the stay worthwhile.
"Older hotel, small rooms, great staff"
We thought the hotel was really nice - great charm for an older building. We were surprised that the bar/restaurant was pretty much empty - we were not even sure it was open. The room was very small and needed some light maintenance, but was very clean, quiet, and comfortable. The hotel is about a 4 block walk from any restaurants and about 6-10 blocks […] from attractions. It did pour rain one morning and the we got a shuttle ride home from breakfast no problem at all. We took the metro -rail train from the airport - there is a stop 2 blocks from the hotel. This was really convenient and cheap! 더 보기
"Just a place to stay"
Nothing special, but a clean place to stay. Not in a great area and decent distance from the landing. Friendly staff, but forgot my wake up call.
We’re sorry that we forgot your wake up call. We hope it didn’t cause you to miss an important appointment. This is certainly not a regular occurrence, but we do apologize and hope you will consider staying with us again.
옴니 마제스틱 호텔 (Omni Majestic Hotel)의 답변 1개본 사이트에 포함된 이용 후기 및 평가는 고객 및 공급업체의 주관적인 의견이며 Hotels.com의 입장을 표현하거나 반영하지 않습니다. Hotels.com 또는 이용 후기 컨텐츠를 제공한 개인 또는 업체는 이용 후기 사용으로 인해 발생하는 모든 종류의 손해에 대해 책임을 지지 않습니다.