2013년02월24일, Hotels.com 고객 이용 후기
이 고객님은 의견을 남기지 않았습니다.
2013년02월09일, Hotels.com 고객 이용 후기
이 고객님은 의견을 남기지 않았습니다.
"해변과 링턴로드 몰에서 너무 가까움"2013년01월31일, Hotels.com 고객 이용 후기
시설.. 위치.. 너무 좋아요~^^
"출장시에 유용한 호텔"2013년01월30일, Hotels.com 고객 이용 후기
도랄지역으로 출장을 가면서 여러 호텔을 검색한 끝에 공항과 출장지에 가깝다는 이유로 이 호텔을 이용하게 되었습니다. 대략 일주일 가량 머물렀는데, 일단 직원들이 굉장히 친절하고 로비에 24시간 이용가능한 조그마한 스토어(?)가 있다는 점이 인상 깊었습니다. 관광을 목적으로 한다면 마이애미 해변까지 대략 택시로 30분 정도 소요되서 적합하지는 않을것 같고, 출장이 목적이라면 정말 좋습니다. 다만 택시를 매번 프런트에 부탁해야 한다는 점이 조금 불편하긴 합니다. 물론 택시 콜을 부탁하면 10분이내에 탑승은 가능합니다. 또한 호텔 바로 옆에 몰하고 주유소 편의점이 있어서 편리하게 이용가능합니다. 전반적으로 좋았고, 공항에도 가까워서 다음 출장시에도 이용할 생각입니다.
"freindly hotel ever"2013년01월29일, Hotels.com 고객 이용 후기
Staffs are so freindly. Many good restaurants. Good locations.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
**이 편의시설은 일부 객실에서만 이용이 가능할 수 있습니다. 일부 편의시설에는 추가 수수료가 부과될 수 있습니다.
시설 내 스파에는 마사지 서비스/트리트먼트룸이 마련되어 있습니다. 얼굴 트리트먼트 서비스 및 전신 트리트먼트 서비스 같은 서비스가 제공됩니다.
룸서비스(이용 시간 제한)를 이용하실 수 있습니다.
이 리조트에서 제공하는 레크리에이션 서비스/시설로는 골프 코스, 야외 수영장, 사우나, 한증막 등이 있습니다. 기타 레크리에이션 서비스/시설로는 피트니스 시설도 마련되어 있습니다.
아래의 레크리에이션 활동은 숙박 시설 내 또는 숙박 시설 부근에서 이용하실 수 있으며, 이용 시 별도의 요금이 부과될 수 있습니다.
달리 명시되지 않는 한, 아래 요금은 총 객실 금액에 포함되지 않습니다. 총 객실 금액에 포함되지 않은 경우 해당 요금은 체크인 또는 체크아웃 시 호텔에서 청구합니다. 이 요금은 숙박 기간이나 예약한 객실 유형에 따라 달라질 수 있습니다. 이 호텔에서는 다음을 청구합니다.
여기에는 이 숙박 시설이 당사에 제공한 모든 요금이 포함되어 있지만 숙박 기간이나 예약 객실 등에 따라 요금이 변동될 수도 있습니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
From its beginnings in the late 1800s, Coconut Grove has been a magnet for tycoons, artists, writers, and musicians. Once a city in its own right, this Miami neighborhood now caters to foodies on the search for everything from apple martinis to zeppole. Nearby, Coral Gables displays a striking blend of Spanish colonial and Mediterranean architecture. Its Miracle Mile offers designer shops and art galleries.
코럴 케이블스 지역의 모든 호텔 보기이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
Food was very good. Service to the room was lacking. Seemed like they couldn't understand or took way too long to correct a problem검증된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Gorgeous, Old School Glamour"
This hotel is charming and beautiful- and the fact that so many historical figures have stayed at this Biltmore is fascinating. I loved the architecture and the pool really is the most amazing of its kind. We had two lovely meals here and the service was top-notch. Highly recommended- I am hoping to go back next winter for a break from the cold Nor […] theast! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Old World Charm"
My husband I stayed at the hotel over the Christmas holiday and enjoyed it very much. It is a very beautiful old hotel, and while not right near the beach, we found all of the Miami attractions easy to get to, yet way out of the hustle and bustle of downtown Miami. I don't think you can find the historic ambiance at any other hotel in Miami. Like any […] high-end hotel, there are a lot of fees tacked on, valet, housekeeping, bellman etc. Upon checking in they mention that these are additional fees, but it seems you still end up tipping everyone on top of that. However, that is my only complaint. 더 보기검증된 Expedia 이용 후기
"Fourth visit, looking forward to next"
Our fourth visit to the Biltmore; can't wait to go back. Faultless service and amenities without pretense. Only suggestions: update the technology in the business center and make it free; extend coffee hour until 8 am.검증된 Expedia 이용 후기
"Great place to stay"
The Biltmore was so accommodating to our needs. We stayed there during our wedding weekend. They made sure we had a great stay. I would recommend anyone to stay with them. The staff offers great customer service, and that is very rare in Miami. I loved and enjoyed my time at the Biltmore.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We're delighted you enjoyed your stay with us on such a special occasion! Our very best wishes to you both.
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Great hotel for couples"
Wonderful architecture and character. Very comfortable, very clean junior suite. Dining facilities very good; love the morning breakfast buffet.검증된 Expedia 이용 후기
"Great Staff at the Biltmore"
The staff was extremely friendly and responsive. The grounds are nice, however, some touch ups would really spruce the place up. Loved the work out equipment, very modern and a lot of variety.검증된 Expedia 이용 후기
"Just another great hotel"
Very nice overall, but vallet parking was way too expencive.검증된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"All in all it was truly a great vacation."
The Biltmore is a wonderful experience. The staff was courteous, pleasant and helpful. The Junior suite was spectacular. The Cuisine in all of their restaurants was excellent, The Spa was fabulous. Loved every minute of my stay.검증된 Expedia 이용 후기
"Elegant experience"
Our stay at the Biltmore was excellent. The staff was friendly and courteous. The food was superb. One day we stayed at the magnificent pool and enjoyed the cabanas. Looking forward to staying at the Biltmore again.검증된 Expedia 이용 후기
"great hote, nice location"
the staff were very friendly, the first impression that we had was that it has the feel of an old hotel, but they are in the processed of remodeling- the 1st room that we got had a strong smell of humidity but they right way moved us to a new room. the swiming pool was not available for 2 days, but it was ok because we were not planning to be in the […] hotel. we used the hotel just to sleep, I wish we had more time to be just in the hotel for day - it was very convenience and accesible for the places that we want to visit. very nice hotel I would stay in this hotel next time we go to Miami 더 보기검증된 Expedia 이용 후기
We were supposed to get a suite but they told us that we could only have one rollaway bed - problematic for my two kids. The offering on computer and description of the room was misleading. They changed to a more accomodating room but unfortunately it was the same location as a group of wedding guests at the hotel. We did not sleep very well because […] in addition to the loud music outside until 2AM, the guests returned to their rooms, and we're loud and rude - banging on people's doors in a the process waking all the children. Hotel is a classic and beautiful but I will never stay again as I am still recovering from my 2 hours of sleep. 더 보기검증된 Hotels.com 숙박객 이용 후기
"A great destination resort!"
Fabulous hotel! A must stay if you are in the Miami area. Try the Sunday brunch...it is to die for! Great service and a wonderful experience! 5 stars all the way! A sophisticated clientele.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive feedback is most appreciated.
"Swimming pool being revamped."
We were disappointed in that no one told us when making the reservation that the swimming pool - one of the main attractions of the Biltmore - was being revamped, so we could not use it.검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 Please know that we absolutely informed all third-party booking agents of our renovation process. We also instructed our own reservations agents to inform our guests about our renovation process, which is necessary to comply with our 40-year Historical Landmark certification. It is our desire to ensure that every guest experience is both exceptional and memorable. To that end, we encourage you to contact the General Manager’s office directly, so we may address these issues thoroughly with you.
"Holiday ruined by lack of facilities"
Expedia failed to advise me that the pool and all of the adjacent terraces would be closed .They had advised there would be some outside work and that it would not interfere with my holiday.The noise of the builders at breakfast was very intrusive and the lack of a pool and terraces to sit out at ruined my stay. The hotel is charming and the staff very […] pleasant but I ,for personal reasons would not have stayed there had I been informed the renovations were so intrusive. 더 보기검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 Please know that we absolutely informed all third-party booking agents of our renovation process. We also instructed our own reservations agents to inform our guests about our renovation process, which is necessary to comply with our 40-year Historical Landmark certification. Additionally, we would welcome an opportunity to address this situation with you directly, if you would be kind enough to email or us here in the General Manager's office.
"Will stay again."
The Hotel was under renovation during our stay and the pool was not available. However, the Hotel did provide complimentary breakfast to remedy it a little bit. There was some construction noise but bearable. Cant wait to go back to check out the reno'ed Biltmore, enjoy the pool and try the Sunday brunch again.검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 The resort made every effort to inform all guests beforehand of the restoration project. Unfortunately, several third-party booking partners did not effectively disclose the nature of such. As well, we were caught off-guard when the project timeline was extended through this week, as weather was more disruptive than we anticipated. The Biltmore is poised to return to its original splendor by mid-September and we look forward to welcoming back very soon!
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
The hotel and staff were great, however the hotel pool was closed and under extensive renovation. The hotel provided passes and transportation to a nearby city pool which was very nice but we should have been advised that the pool was closed prior to our visit.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 Please know that we absolutely informed all third-party booking agents of our renovation process. Unfortunately, several third-party booking partners did not effectively disclose the nature of such. We also instructed our own reservations agents to inform our guests about our renovation process, which is necessary to comply with our 40-year Historical Landmark certification. We encourage you to contact the General Manager’s office directly, so we may address these issues thoroughly with you
"Bummed the pool was closed for renovation."
Nice hotel. Bummed the pool was closed for renovation as that is the reason we booked the hotel but they gave us a discount for our next visit.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 The resort made every effort to inform all guests beforehand of the restoration project. Unfortunately, several third-party booking partners did not effectively disclose the nature of such. As well, we were caught off-guard when the project timeline was extended through this week, as weather was more disruptive than we anticipated. The Biltmore is poised to return to its original splendor by mid-September and we would welcome the opportunity to address and resolve the issue appropriately with this guest directly.
"One of the great American hotels."
One of the great American hotels. Lives up to its reputation. Absolutely wonderful, all the way around. Not cheap, but worth it.검증된 Expedia 이용 후기
"The great reviews are truly well deserved."
In a nutshell, The Biltmore Hotel was one of the best hotel experiences we have had, and if you are looking for a relaxing hotel with lots to do then this is it. The hotel is located in a residential neighbourhood, and in nearby Coral Gables there is plenty of shopping and lots of great restaurants. It is about a 30 minute drive from South Beach and […] about 15 minutes from the Bayside Market (boat tours etc). The Biltmore is the polar opposite of the madness that you will find on South Beach. This is a hotel that focuses on relaxation and comfort, set in a beautiful estate, in a quiet residential area with a golf course, tennis courts, and a one-of-a-kind swimming pool. These alone do not make a great hotel. What makes The Biltmore a great hotel are its people - they simply cannot do enough for you. The staff are very relaxed, they don't try too hard, they just do a good job and are always willing to go the extra mile. When you add this to the hotel property itself it makes for a winning formula. We have stayed in some beautiful 5 star hotels all over the world and our experience at The Biltmore was the best to date. We would recommend this for families, couples, and romantic holidays. If you want to party until 4 am in the morning then you should look at hotels in South Beach as this is probably not the hotel for you. 더 보기검증된 Expedia 이용 후기
"Biltmore!"
Room was not ready upon arrival, so call before arriving to the hotel.검증된 Expedia 이용 후기
"it is a must see"
it is history and beauty and amazing service...even for regular folks... I am so glad I went there and I mean to get there again someday검증된 Hotels.com 숙박객 이용 후기
"Grand hotel"
Lovely,stylish hotel in the grand style. A real treat.검증된 Expedia 이용 후기
"Great getaway from the daily chaos"
Upon check-in the staff was very friendly courteous. The room was clean , but unfortunately it was right across from the icemaker which we heard being used throughout the night. The servers and waiters were efficient and helpful. The bartender at the poolbar couldn't be bothered with questions as he kept referring us to the waiter. For Sunday brunch […] there was a line and I wasn't sure if that was the line and when my wife asked Jenny the hostess there was no response just a point as she was another one that couldn't be bothered. I have to say besides the two mentioned that could use customer service training, everyone else seemed to go out of their way to make our stay a great one! 더 보기검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us - for the most part. We have addressed the problems you mentioned with the appropriate restaurant managers, and are confident that they have been effectively resolved. Thank you for your feedback - we look forward to welcoming you back again!
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"A MUST DO"
The Biltmore is a must to do - wonderful rooms, restaurants and amenities. Only stayed 2 nights - would have loved to have stayed longer!검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We are thrilled to hear that you enjoyed your stay and look forward to welcoming you back very soon!
"should be on everyone's bucket list"
we searched for ghosts but didn't find any. but what we did find is a national icon, at very fair rates, and on a moment's notice when we visted the Venetian pool. both are a must-do. don't miss downtown Coral Gables, which offers fabulous drinks and dining, and the shops on the Mile. we can't wait to return!검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 The Biltmore is a designated National Historic Landmark property known for its rustic Mediterranean charm, which is warmly embraced by our guests. We’re delighted your stay with us was enjoyable.
"They don't build em like that anymore!"
I have played gold here in the past, but never stayed at the hotel. I think it is a great place and just choke full of history!검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 It’s always a pleasure to hear from guests who have such a special connection with the Biltmore, as all of us here do. Thank you for taking the time to share your impressions with us.
"Worth the stay."
Great service and staff. The time at the pool was fun!검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We are very appreciative of your comments and look forward to welcoming you on your future return visits to the Biltmore.
"Go-to place in Coral Gables"
If you don't want/need to stay at the beach, this is the go-to place. Historic hotel, turned back in time. Rooms can vary in size/location but are all updated with ceramic tile. Best hotel pool in the US. Staff treats you like royalty.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 Thank you for this feedback. Our staff and management at Biltmore always appreciate hearing from our guests. We’re delighted your and your family enjoyed the hospitality.
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Cdr"
As a single business woman from highly affluent company I went to get R&R one ang half hours from north of Miami... From Texas and travel the world... I thought I was going to relax... Noting but... No golf. No poolside service... No phone working in room . No front dear plan tour guide who would give me attention... I needed relax and white glove service. […] It was the opposite. I guess single woman by self. Valets and bell hops only ones with hospitality. Wait time so long for dinner so went to mcdonald. At poor rewadvti 더 보기검증된 Expedia 이용 후기
"Yes !"
The best service I have ever received in South Florida. No atitude, just smart and helpful. Congratulations to the management and staff. The facility is unique and true to its history. I did not expect "whiz bang" and what I got was confident, cool and classy. In a town that is always busy reinventing itself, this landmark offers something better. If […] I have to go to Miami, this will be first choice for accomdations. 더 보기검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 As a world-class luxury destination resort, the Biltmore enjoys a stellar reputation for professionalism, services and quality of product within the industry. We’re delighted you enjoyed your stay with us, and we appreciate your noticing the ways in which the Biltmore is different!
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We closely monitor the quality of our services and product to assure they are consistent with a world-class luxury resort. This positive rating is most appreciated.
"A bit disappointed"
When I checked in the hotel, the lady at the reception desk was impatient and rude. The hotel is a bit old, and there is no hot water and tea bags provided in my room. One night, after knocking door without answer, a cleaner suddenly opened my door when I was still in my room, and that really scared me....검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We are very appreciative of this feedback and regret that our service failed to meet your expectations. The Biltmore prides itself on an outstanding service culture worthy of its luxury status. We have dealt with the particular personnel involved at the Front Desk and in Housekeeping and are confident that the issues have been effectively resolved.
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Luxurious and historical setting"
Architecturally the hotel is beautiful even in a monsoon! While we didn't get to enjoy the pool, we dined poolside under cover - waiter was wonderful and brought towels for our shoulders to protect from stray wind and water. Lobby was busy with a wedding reception, and very elegant. Loved the many different levels with different places to escape to […] eat and drink - so while we were not part of the wedding, we still had venues open to us. Bedding was absolutely heavenly!! We were able to self park which was useful as our event was local to coral gables and avoided the longer valet waits. Took advantage of the spa on a rainy sunday - massage wtih the chardonnay oil was blissful and relaxing. Everything was ultra clean - room had high ceilings, bathroom had extra shelving to store all our toiletries, and the water pressure was out of this world! Room maintenance included turndown at night. LOVED everything. Our room overlooked the hotel entrance - and this is the only inconvenience we experienced - an early morning car alarm sounding - probably from valet parking or something. 더 보기검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 At the Biltmore, our desire to ensure every guest experience is both exceptional and memorable – we’re very pleased we exceeded expectations. Re the car alarm comment, we have addressed this with the appropriate staff to ensure that the problem is resolved.
"Great stay in historic hotel"
We love historic inns, so this was perfect. It is beautiful and elegant. The service is impeccable in the hotel. Our room was very comfortable and fairly quiet. The service fee is actually very nice with helpful people at every point. Our only disappointment was the primary restaurant was closed for a private party, so we were unable to eat there. This […] is important to know as we wanted a special evening. In the Italian restaurant we were not offered the specials of the day that we heard others offered later. Overall the service was exceptional. We would de3finitely visit again, but would check the restaurant opening first. 더 보기검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We are very appreciative of this feedback and delighted that you enjoyed your stay overall. We do apologize for the Palme d'Or Restaurant being closed during your stay and encourage you to call ahead when you next plan to visit to insure that the Palme d'Or will be open. We look forward to welcoming you back again soon!
"weekend stay at Biltmore Coral Gables"
Room was small and TV in the room was also small hard to see from the bed. Also this Hotel hosts big receptions so ask for your room away from the banquet halls. The music was blasting during one of the nights we stayed and we had a hard time going to sleep.검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We regret that your stay failed to meet expectations. With regards to the comment on the soundproofing, we experienced unusual activity in the ballroom that evening, but we do extend every effort possible to resolve guests' issues related to their hotel experience when these concerns are brought directly to our attention.
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
Still one of our favorite places to unwind and relax, but the pool and pool cafe service have taken a sharp turn south.검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We are very appreciative of this feedback and regret that our service failed to meet your expectations. The Biltmore prides itself on an outstanding service culture worthy of its luxury status. We have dealt with the particular personnel involved and are confident that the issues have been effectively resolved. We hope to welcome you back to Biltmore in the very near future.
"Superior service and great food!"
This is one of my favorite hotels in Miami. The service is superb and the food is excellent! I live 25 minutes away, so I often come for the excellent food alone. The Sunday brunches offer unparalleled grandeur: there are more exquisite food items than you could ever imagine. The outdoor patio, where many of the brunch guests can be seated, and lobby […] represent old-world beauty at its very best. The elegant hotel is in a very quiet and wealthy neighborhood, so there is no noise from traffic and the views are serene. Because of the quiet atmosphere, my wife and I slept soundly (the A/C was also quiet and efficient). Room service arrived with breakfast exactly at the time we had requested. Cleanliness is fastidious. Also, I love the huge parking lot--which is free! If you are type-A like I am, you don't want to wait for someone to get your car. I imagine that valet parking is probably as efficient and client-centered as is every other service in the hotel. I enjoy looking at the historic photographs on the wall in the hallways--showing the hotel and its wealthy clients from the 1920s and 1930s. The hotel facade is an architectural masterpiece. The management maintains the grounds, the exceptionally large pool, and the interior in good condition. The hotel is one of the highlights of Miami! 더 보기검증된 Hotels.com 숙박객 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 Thank you for your feedback. Our staff and management here at the Biltmore always appreciate hearing about our guests' experiences – and we are delighted to know that every one in your family enjoyed the seamless hospitality and our Sunday Champagne Brunch, was was voted #1 in Miami!
"Historic Hotel"
Great staff very friendly, historic hotel, good restaurants, very big pool. It isn't South Beach but very charming and quiet.검증된 Expedia 이용 후기
"Disappoiunting"
The hotel itself is lovely and grand, and the woman at the front desk was fantastic. But, it was not worth the expense at all. On Saturday evening, there was extremely loud, bass pumping music that played until midnight. It shook the walls of our 5th floor room. Hot water came out of the cold faucets. Just a disappointment for what should be a superior […] experience. 더 보기검증된 Expedia 이용 후기
빌트모어 호텔 - 코럴게이블스 (Biltmore Hotel - Coral Gables)의 답변 We regret that your stay failed to meet your expectations with regards to the plumbing and noise coming from the ballroom. As you could see, we were experiencing unusual activity in the ballroom that evening, but please know that we extend every effort possible to resolve guests' issues related to their hotel experience when these concerns are brought directly to our attention while they are there. We are addressing our music policy and better insulation for the ballrooms so as to avoid this problem in the future.
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