인터컨티넨털 웨스트 마이애미 (Intercontinental at Doral Miami) - 도랄

This is our Third Stay ! Always excellent ! Five Star service every time. Can't wait to come back again.

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Lovely hotel. Staff were very pleasant, and very helpful! Would use again if ever in the area!! Highly recommend!!

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i thought the charges put on my credit card and the billing department has no clue what they are doing

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Hotel was nice, easy to get to. Staff was friendly and always greeted you upon coming or going. Rooms were clean, hotel grounds well maintained. Nice pool & fitness center. Easy access to restaurants & stores. Easy access was a positive as the restaurant / bar in the hotel was pricey. My only gripe...I paid an upgrade for a 3rd person in the room and […] there were days when the maid only left 2 towels. Had to call for more. 더 보기

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Hotel staff was courteous and professional and room was well above average.

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If you are expecting a great deal on a room at a top-class hotel chain, like I did, think again. I have stayed at several Inter-continentals and am a regular at the Intercontinental in San Fran. This hotel is nothing like them. More like a poorly managed 3 star hotel. The beds were so uncomfortable, I couldnt sleep the first night. The front desk was […] extremely rude. When my wife asked for a corner room, the front desk attendant respnded "You're lucky to get a room at all". Not what I expect for this chain. Its true that I got a good rate...I guess you get what you pay for....barely. 더 보기

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Good place to stay for a few days

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This was one of the best business hotel stays ever. Super attentive staff - from front of the house team, restaurant waitstaff & maid service. Great location near airport and tons of my clients. I will absolutely stay again.

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Pretty pool area and lobby, room very comfy, tho bed too soft for us. Sushi Saki across the street, and had wonderful sushi. Excellent breakfast at the executive level. Helpful staff. Only downside is the charge for wifi. Would definitely stay there again.

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Extremely dissapointed, the staff was not helpful or knowledgeable, the room smelled like mildew and was totally outdated, the only restaurant available without leaving the hotel was poor at best. Website was very misleading.

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When I booked this hotel, I spoke to the hotel directly regarding a room with a balcony. I spent at least 20 minutes of my time making sure to book a room with a balcony due to my traveling companion's medical history. When we arrived at hotel, we were given a room without a balcony and made to pay the price of the upgraded room with the balcony. We […] were informed that the hotel was to capacity and that unfortunately the requested... and agreedupon room was not available. the hotel was very nice, if traveling alone, I would not have minded the room given me, however, I made prior arrangements out of necessity and I had a very difficult stay because I could not get the balcony. 더 보기

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The location was great for my purposes as it was close to my meetings but far from the beach. The staff at the hotel was top notch and the common areas were nice but the hotel needs some updating. The rooms were a bit stuffy and the windows could not be opened. The bathrooms are small and the shower curtain rod prevented one from opening the bathroom […] door all the way. The furniture was stained and the exterior walls of the building need a coat of paint. 더 보기

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Clean, great service, Comfortable bedroom.

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Clean and convenient

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It was a nice little getaway for me and my son from Sunday to Tuesday. The staff was pleasant and it was in the middle of a lot of places to eat. We even were not that far from a couple of malls. It was in a great location and didn't take much time to get there from the Miami International Airport. I will stay there again!

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This hotel was pretty far from the airport. The people were rude, the food was gross and we had to take a cab because the free shuttle stopped 10 minutes before we landed, although no one told us it stopped! It was really bad. No ice machines, but you could pay room service for ice, really?!

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LOvely hotel. The staff was very helpful. Got an excellent free breakfast.

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Everything was perfect!!!

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This is a pretty nice hotel overall. Some minor deficiencies were the pillows in our room, they were beyond flat and the king bed only came with 3 pillows. Also there are no ice machines on the floors, you have to call down and they bring up an ice bucket. The worst part of the hotel by far was the restaurant, food was average at best. We were down […] for the PGA event at Doral and the location was close by so that was nice. 더 보기

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THE DRIVER OF THE BUS PICK UP , DROP AIRPORT & DROP TO DOLPHIN MALL ARE NOT VERY FRIENDLY DRIVER AS MY DROP TO AIRPORT & DOLPHIN MALL , THE DRIVER ARRIVE 15 MINUET LATE FROM HIS TIME & HE WAS ENERGY & HE WAS DRIVING VERY SPEED ( AS F1 ) WE HAD WITH 2 OF THE DRIVER WHICH THEY WAS FROM PHILIPPIANS I HAD CLAIM THIS TO THE FRONT DICK

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It was nice to get a night away from the kids and responsibilities at this beautiful hotel. It was clean and everyone was very pleasant. The ONLY complaint I have is that there are no ice machines on the floors. We had to request ice from the desk... and then wait. It wasn't very long, but I guess I'm just not used to that. Otherwise, I would recommend […] this hotel to anyone looking for a clean friendly location, near great malls and easy access to main highways 더 보기

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Very nice, the rooms are very confortable, the staff is great.

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We stayed at the Hotel 1 night during our Miami Stay last week. It was an excellent hotel with complimentary Airport shuttle which was a big bonus for us. Check in and check out process was good and staff were very friendly. We loved our centralized room with front of the Hotel view. Would love to come back and stay here anytime as it was the best  […] value!!!!!!!!!!! 더 보기

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Only stayed one night. Pool towels were the sized of a hand towel. Ony one entrance that you could go in so parking was further away than expected

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great hotel, great location, friendly staff, very recommended hotel for fun or business

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We stayed at this hotel for one night on our way back home from Costa Rica. We arrived in Miami about 10:00 pm and we still caught a free shuttle to the hotel in time to get a great dinner by room service before 11...a great sleep in a very comfortable king size bed and a free shuttle back to the airport first thing in the morning. Quiet, comfortable, […] free shuttle to and from the airport. The front desk was efficient, professional, and very pleasant checking in and out. We'll be using this hotel for any future stop overs or stays in Miami. 더 보기

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clean, quiet hotel, nice decor, very comfortable beds, large pool in atrium amidst palms and tables. We rented a car (free parking) and drove to the nearby Dolphin mall (but there is a hotel shuttle twice daily and airport shuttle).

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At the "nice" hotels, they gouge you for every service - high rates for the internet and to play kids shows.

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Our group of (4) stayed at this hotel after a cruise for (2) nights to do a little shopping before returning home. The hotel was comfortable. The staff were very friendly. The hotel was fully booked when our group arrived before the scheduled check in time, so we were prepared to hear that they will have to put our luggage in storage. However, the staff […] was very helpful and were able to give us one room where we stored all the luggage until the other room was ready. The complimentary shuttle service to the airport was ontime. I will definitely stay at the Intercontinental again. 더 보기

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I specifically chose this hotel because it was close to the airport and they had free shuttle. Our flight was arriving late just wanted to get to hotel and go to bed the next day we were going on a cruise. What they forgot to mention was that the shuttle bus stopped running at 10pm! Our flight got in at 11pm so much for the free shuttle! It cost us […] $25 to get to the hotel not impressed! When we got to the room the carpet was soaked outside the bathroom, I was going to call the front desk to complain, but my husband and daughter were too tired so we put a towel on the floor and went to bed! Overall the hotel was nice, the swimming pool and grounds very well kept. 더 보기

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Nice and convenient, best hotel I could find in terms of price/value.

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Super hotel, the only reason I'm giving them a 4 is because I had to wait at the airport for 55 minutes for pick up. They only run on the hour, something their page on Expedia didn't list. Okay it was my fault for not checking directly with the hotel and not having my cellphone didn't help. The other thing is that they are quite a distance from the […] airport, Google maps said 15 minutes which was really 20 min. The driver was very friendly. The food in the restaurant was pretty darn good but just to be picky my medium rare steak came more like medium and the lobster in the lobster, coconut, mandarin mint cocktail - very creative was served warm on a plate, had been cooked earlier that day and reheated, a bit tough. But hey, for hotel food I was happy. All in all, nice hotel, nice pool, great price. 더 보기

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The hotel is great the people too, all intallations are very good... i will come back soon

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great! service & food excellent! concierge level excellent

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They charge you extra for every thing from wi-fi in your room, to an extra cup of coffee, extra for a breakfast buffet which is not very good. The beds are very uncomfortable, I travel alot and this was one of the worst hotel exsperance I have ever had.

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Staff very helpful. Pool beautiful with adequate fitness center. Had Super Bowl party that was not well advertised.

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The service was wonderful and the hotel was beautiful. It was nice and close to the airport and the free airport shuttle was a huge bonus. We would definitely go back.

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The bed was the most comfortable I've ever slept in.The hot breakfast was good,the room very clean & modern & the staff more than accomodating.

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