"괜찮은 호텔입니다."2013년02월21일, Hotels.com 고객 이용 후기
주인 아주머님도 친절하시고 아침 조식은 호텔내부가 아닌 호텔 밖에 위치한 식당이였는데 크로와샹 또는 미니샌드위치와 커피였는데 괜찮았습니다. 위치는 여행지와 가까워서 정말 괜찮았고요. 이전 후기 보니까 엘레베이터 없어서 불편하다고 하셨는데요. 현재는 작은 엘레베이터가 있어서 짐을 손수 들고 올라갈 필요는 없습니다. 마음에 드는 호텔이였습니다.
2013년02월18일, Hotels.com 고객 이용 후기
이 고객님은 의견을 남기지 않았습니다.
"마드리드 중심"2013년02월16일, Hotels.com 고객 이용 후기
호텔의 위치가 아주 좋음, 왕궁등 관광지 다니기에 편리함, 단, 슬리퍼와 목욕가운이 제공되지 않고 더블 침대를 두개의 침대를 붙여서 만들어서 불편했슴.
"최상의 입지 조건, 가격 이상의 만족"2013년02월08일, Hotels.com 고객 이용 후기
마드리드 Sol에서 10분도 걸리지 않는 입지 조건과 청결도, 아침식사 등이 전반적으로 만족스럽다. 단점이 있다면 방이 다닥다닥 붙어있어 답답한 느낌이 들고, 그로 인한 소음이 간혹 있다는 정도. 또 다른 단점은 커피 포트가 없다는 점인데, 리셉션에 가서 컵라면이나 커피용 물을 요청하거나 또는 햇반을 마이크로웨이브에 데워달라고 요청하면 해결이 된다. 리셉션의 모든 직원들이 상당히 친절한 편이다. 가격대비 후회하지 않을 호텔.
"Nice hotel~!!"2013년02월05일, Hotels.com 고객 이용 후기
전체적으로 가격대비 만족스럽습니다. 다음에 또 스페인으로 출장을 온다면 이용하고 싶네요.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
이 호텔에는 장애인 편의 시설이 제공되지 않습니다. 이 시설이 지원되는 객실을 예약하시려면 다른 호텔을 선택해 주세요.
시설 내 스파에는 마사지 서비스/트리트먼트룸이 마련되어 있습니다. 얼굴 트리트먼트 서비스 및 매니큐어 및 페디큐어 같은 서비스가 제공됩니다.
Goya - 이 고급 레스토랑에서는 아침 식사, 점심 식사 및 저녁 식사를 제공합니다.
24시간 룸서비스를 이용하실 수 있습니다.
이 호텔에서는 헬스클럽 및 사우나 같은 레크리에이션 서비스/시설을 제공합니다.
아래의 레크리에이션 활동은 숙박 시설 내 또는 숙박 시설 부근에서 이용하실 수 있으며, 이용 시 별도의 요금이 부과될 수 있습니다.
서비스 이용 시 또는 체크인/체크아웃 시 숙박 시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
위 목록에 명시되지 않은 다른 항목이 있을 수도 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.
정부 규정으로 인해 이 숙박 시설에서 현금 거래는 EUR 2500를 초과할 수 없습니다. 자세한 내용은 예약 확인에 나와 있는 정보로 해당 숙박 시설에 문의하시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Next to the broad, tree-lined Paseo del Prado, the new extension at the world-class Prado museum is an architectural triumph. The well laid-out Botanical Gardens opposite the entrance are worth a wander and behind them lies Madrid’s green sanctuary, the Retiro park. Boat on the lake, stroll through the fragrant rose garden, and watch the terrapins sunbathe by the delicate Palacio de Cristal.
마드리드 지역의 모든 호텔 보기Impeccable service. Very clean though old. Right next to Prado museum (I thought was the best museum in Madrid) Quiet location and rooms have a double door so quiet . Beds very comfy. Sent complimentary Cava to room when husband let slip was my birthday. Fresh flowers and bed linen daily검증된 Hotels.com 숙박객 이용 후기
"Significant Hotel in Madrid"
Excellent hotel and recommended for business or famely trips. Very good location nearby city walk and tour. Staff are very helpful, polites and delivering any requested service on spot with smile.검증된 Hotels.com 숙박객 이용 후기
"Waste of money"
Definitely the worst Ritz I ever stayed at. Lobby is good, but rooms are long overdue renovation, stinking old carpets, etc검증된 Expedia 이용 후기
"Impeccable service"
This hotel is in a class by itself for service and careful, discreet care for its guests. We stayed for four nights and were cared for like visiting royalty. The concierge service is especially noteworthy. The Ritz will always be our home in Madrid.검증된 Hotels.com 숙박객 이용 후기
"An excellent hotel"
In terms of service and general ambience, certainly one of the best hotels we have ever stayed in. The key to this is the excellence of their staff - extremely polite, positive and helpful. Also a great location. We will certainly return.검증된 Expedia 이용 후기
"Great stay"
Housekeeping exceeds expectation, five star experience overall from arrival to departure. Recommend Sunday brunch buffet.검증된 Expedia 이용 후기
"The Usual Ritz"
This is a Ritz that has very small rooms and very traditional. Feels almost outdated. We had to ask the reception to change our room as the room they gave us was from the 1950's. The service is spot on and the food is very, very overpriced. We ordered pasta for our daughter in the room and it was 30 Euros. Probably the first and last stay for us at […] this particular Ritz. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Disappointing"
I was disappointed by this hotel. I have stayed in many other hotels owned by Orient Express and this was the worst one I have been to. The lobby of the hotel and lounge decor were very nice and the Christmas decorations were lovely. However the decor in the room was a tired, for example the carpet needed to be cleaned and the painted woodwork was chipped […] and needed refreshing. The corridors to the room smelled very stuffy and were dark and uninviting. The prices of drinks in the lounge were extortionate! Around 50 Euro's for 4 regular beers - I don't mind paying a premium for nice surroundings but this was ridiculous. By contrast, the food prices in the restaurant were quite reasonable. There are much better hotels in Madrid in this price range. 더 보기검증된 Expedia 이용 후기
"Eh. Not of the usual Ritz quality."
It looked old, the service was slow, and the room was super small. The Christmas decorations helped some, but I was highly disappointed overall for a Ritz and expected much more. We also stayed at a Westin across the street and it was much newer and had better service.검증된 Expedia 이용 후기
"Feel like a king"
Loved this hotel. Excellent location. The staff could not have been any better.검증된 Expedia 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Disappointing for a Ritz"
The bed was so uncomfortable. They spay the hotel and halls with powder smelling fragrance that made myself and husband very stuffy. NOT what I would have expected being a Ritz Hotel. The staff was very slow in the bar and dining areas.검증된 Expedia 이용 후기
"A good reason to come back in Madrid"
Beautiful hotel, excellent location, and extraordinary house staff. A truly five star experience.검증된 Expedia 이용 후기
"location and comfort!!"
very elegant and so relaxing!! pampered with nice details. location y superb.검증된 Expedia 이용 후기
"Great hotel"
The hotel was very comfortable and the staff was very friendly. Almost didn't want to leave the hotel.검증된 Expedia 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"This was a wow"
We loved the hotel, the location and the people who worked there!!! Excellant!!검증된 Hotels.com 숙박객 이용 후기
"Wonderful stay in Madrid"
We had two stays at the Hotel Ritz and enjoyed both of them. The staff was superior, extremely helpful and friendly.검증된 Expedia 이용 후기
"They are a real 5 stars hotel."
The locations is perfect. The service is impeccable. They are a real 5 stars hotel. They have a very good breakfast I had only a good experience at the Hotel, I really recommend.검증된 Expedia 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Rooms need serious renovation inner views horrible"
Excelent staff, but the rooms are in very bad shape, looks like the one I stayed in has not been renovated since the 80s. The inner courtyard to which my room had view is just horrible, a few plants on a inner rooftop wich looks just horrible. Price/quality: I would not recomend it, I stayed at the Palace hotel a week before and it was much much better […] and its just across the street. 더 보기검증된 Expedia 이용 후기
"Incomparable Service"
In this world of high tech, to stay in a hotel staffed by people who care and provide high touch service is a real treat.검증된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Very plush hotel"
Very plush hotel in an excellent location right in the best area of Madrid, next to the Prado and Retiro Park. Extremely expensive food but not necessary to purchase on top of the hotel room.검증된 Expedia 이용 후기
Thread bare and dirty. A mere shadow of it's former elf검증된 Hotels.com 숙박객 이용 후기
"If you love antique feel"
We stayed 5 days at the hotel, love the location, secluded yet central. We got a room overlooking Museum Prado, Goya statue and the church which was great. The concierge got us skip line tickets..really awesome. The size of the room is decent for Europe with the tall window. The downside was the room temperature; we got there close to Spring which was […] nice temperature in the morning and night but during the day was really hot. The hotel rep said they do not turn on the air conditioning till Spring; quite unexpected to hear. They brought us a fan instead. The bed sheet are not soft, neither the tissue and toilet paper. The whole room and entire floor smell old like a museum. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Ritz review"
A wonderful experience which made our holiday so enjoyable. The only downside is the very high cost of food and drink The staff are all so well trained검증된 Expedia 이용 후기
"The only proper hotel in Madrid"
Immaculate service, food, decor and ambience검증된 Expedia 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Worth the Money"
Location is exxcellent Service is excellent Price is High Price to value is adequate검증된 Hotels.com 숙박객 이용 후기
"Not impressed for a 5 star hotel"
centrally located. Staffs are OK. Should be a four star hotel and not 5.검증된 Expedia 이용 후기
"Ritz Madrid- Best Hotel in Town"
Great service, beautiful hotel and right in the middle of all the museums. No bus, no taxi, no fuss. Food and drink prices are high but, to be expected. And, there is a Starbucks across the Plaza.검증된 Hotels.com 숙박객 이용 후기
"Great experience"
Centrally located with access to the pardo and many other attractions nearby. Rooms and hotel staff very accomodating. I would stay there again.검증된 Hotels.com 숙박객 이용 후기
"A taste of luxury"
I wanted my stay to be wonderful, so I emailed beforehand to the hotel manager requesting a good room and I got a personal reply with the managers in CC that everything will be arranged. It was ! the receptionist were very profissional and they gave me a good room with a nice view. The hotel is old (they were celebrating 100 year anniversary ) but that […] aside, it was well-maintained and the just luxurious ! Loved the antiquey look of the room and the amenities that were provided. the bathroom was a bit small but it didn't bother me .. the conceirge were more than helpful, they arranged the train ticket to another city, they got me football tickets to watch a game i wanted to see and also they helped me solve a problem with my spanish bank :) everybody dealt with me with a big smile on their faces.. I highly recommend this hotel .. 더 보기검증된 Expedia 이용 후기
"Ritz Madrid"
The facilities, amenites, and service were all top notch. You'll love the showers.검증된 Expedia 이용 후기
"Hotel Ritz is a great location!"
Car pickup service was disappointing--flight was delayed and driver didn't wait for us--hotel attempted to charge me for this nonservice. Concierge service was spotty--never once gave us anything in writing(location, address, other instructions). Always was pushing for hotel car service--very expensive.검증된 Expedia 이용 후기
"Ritz is amazing!"
This is a fantastic hotel. Surely it is one of the tops in the world!검증된 Hotels.com 숙박객 이용 후기
"very disappointing"
Expected the best from leading hotel chain and was sorely disappointed. Room was not serviced needed to ask for this to be done. Bed was broken. General lack of attention in hotel housekeeping and general service. Not up to five star standard. Would not stay here again. Upon leaving and being asked how our stay was, to which we replied not as we expected […] they promptly responded with a muffled half hearted "sorry". Very very poor. A B&B would probably have been more enjoyable. 더 보기검증된 Expedia 이용 후기
"25th Anniversary in Madrid"
My husband and I wanted a first rate experience for the beginning of our overseas celebration of our 25th Wedding Anniversary. We flew into Madrid and stayed at the Hotel Ritz Madrid and were completely thrilled with the reception, the room, the service, the view from our private balcony overlooking the Prado Museum, the proximity to the parks, shopping […] and dining districts. Our room was decorated beautifully and the bathroom was luxurious. This is the perfect way to handle the six hour time change and start a romantic trip for two! 더 보기검증된 Expedia 이용 후기
"最高にリッチな気分になれる"
ホテルマンも一流、ホテル内も一流。とっても素敵なホテルでした。 とても古いホテルなので、ドアの鍵などが開けにくくなっていましたが、部屋のメンテナンスなどがきちんとされており、問題なかったです。 また、ホテルの小物すべてにリッツのロゴが入っており、さすがリッツだなと感じさせられました。 町の誰もがリッツのことを知っており、タクシーに乗って、行き先を伝えると誰もが一発で理解してくれました。검증된 Expedia 이용 후기
"古典的ホテル"
プラド美術館のとなりで立地は便利。トイレのタンクの水が流れっぱなしで溜まらず、苦労した。チェックイン前に着いたが、部屋を用意してくれた。검증된 Expedia 이용 후기
洗手间有点狭窄。검증된 Hotels.com 숙박객 이용 후기
"やっぱり高級"
地下鉄の駅からも遠くなく、前の通りの向かいにコンビニみたいな店もあって便利。 隣がプラド美術館で観光に街中に出るのも不便は感じません。 こっちの都合で早くチェックインしに来たのに、部屋が用意できるまでの間、 下のサロンでお茶と茶菓子を出してくれた。あとで鼻血が出るほどの金額を部屋に 付けられるのかとおびえていたけど結局無料だった。 少し出かけて、部屋に戻るとウェルカム的な焼き菓子においしいチョコレートが 置かれていた。やっぱり一流です。コンシェルジュで闘牛のチケットを手配してもらいましたが 丁寧に対応していただきました。レセプションの方も親切でした。歴史がある分ちょっと古さを 感じましたが特に問題はないと思います。검증된 Expedia 이용 후기
"ヨーロッパらしい趣のあるホテル"
マドリッド訪問の目的がプラド美術館だったので、近くにある五つ星ホテルということで選びました。 古い建物なので、客室内の扉の建付はあまりよろしくないのですが、広さは十分ありますし、バスルームもゆったりしているので快適に過ごすことができました。シャワールームが別にあり、トイレとビデも個室になっています。 スタッフも皆さんフレンドリーで親切でした。拙い英語でも大丈夫。 「ヨーロッパらしい趣のあるホテルに泊まりたい」という気持ちを十分満足させてくれました。外から戻って、ロビーに入るたびに華やかな気分になりました。夜のライトアップも素敵でした。 ホテル内では食事をしなかったため評価はできませんが、ウェルカムスイーツとチョコレートは美味しかったです。 プラド美術館はもちろん、バルの集まるエリアも近いです […] 。徒歩5~10分くらいのところにあります。えてして治安の心配されるマドリッドですが、観光地に近いからか、至る所に警察官がパトカーで待機してるので、ホテルから夜のバル巡りに出る時も、何となく安心感がありました。 더 보기검증된 Expedia 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"Una maravilla...que requiere remodelación..."
El Ritz de Madrid, es sin duda, un hotel de maravilla. Sin embargo, los estragos del tiempo no perdonan y el Hotel requiere, con cierta urgencia, una remodelación a fondo. los cuartos, en especial , ya muestran señales de envejecimiento. Dicho lo anterior, la localización, la comida, y el servicio, hacen de este Hotel un verdadero placer el utilizarlo! […] A pocos pasos del Prado y del Thyssen, el Ritz no puede tener mejor localización. Desayunar en la terraza es una experiencia inolvidable! 더 보기검증된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.검증된 Hotels.com 숙박객 이용 후기
"ホテルマニアにお勧め"
20世紀初頭にリッツとエスコフィエが作ったホテルですから、細かいところで近代化はされていても古いです。 ホスピタリティは非常によく、お茶のセットが二日目の掃除で下げられていたので、持ってきてと行ったらすぐ持ってきてくれました。三日目もなくなっていて電話するの面倒だなあと思っていたら、昨日のボーイさんが「あなたには必要だから」とお茶セットを持ってきてくれました。 バーテンダーさんにはファーストネームで呼ばれるようになったし、エステも気持ちよかったです。 ただひとつ解決できなかった問題は、お風呂に滑り止めがなくツルツルで、吸盤で引っ付けるゴムのバスマットもなかったこと。 ハウスキーピングの四ヶ国語喋れる人に一生懸命説明したのに、わかってもらえませんでした。アメリカのアマゾンで探してみたら、ごく普 […] 通の品物なのですが。足腰に自信のない方には天上シャワーをおすすめします。 タンスとクロゼットは長い逗留をしていた時代を思わせてとても大きいです。 朝食はオレンジジュースとお水を勧められますが、お勧めはメロンジュースとカバ(スペインの発泡ワイン)です。スクランブルエッグとチョリソーが絶品でした。 今の時期は夕食もガーデンレストランで。おいしいパンにはエシレ(有塩)がついてきます 好物のイカスミのパエリア、美味しかったです。 더 보기검증된 Expedia 이용 후기
"家族連れでも最高 さすがはリッツ"
家族4人(大人2人12歳10歳)で宿泊。 チェックインカウンターの方もとても親切丁寧で笑顔も素敵。子供達をプリンセスのように扱ってくれました。日本人は、年配の方が多かったです。 4人部屋ファミリールームがなかったので2部屋とりましたが、チェックイン時にコネクティングルームがあるのでそちらに変更してくださいました。ベッドは、それぞれの部屋にクイーンサイズが1台づつありました。話せばシングル2つになるタイプです。 到着時、水とケーキがそろえられており歓迎されてる感がアップ。 アメニティは、全てロクシタン。 トイレ、シャワールームとバスタブが分かれていたので観光で疲れた足を投げ出してゆったり疲れをとる事ができました。 夜のベッドメイクの時、娘のぬいぐるみにまで気を配っていただいて嬉しかったです。 […] チョコレートと果物と水が枕元に用意されていました。 何か必要な事があれば、待たされる事なくすぐに対応。 ドアマンが笑顔も素敵で皆さん紳士でとても親切でした。いつも、心配してくださり必ず色々な言葉をかけていただきました。 朝食は、ビュッフェ形式でメロンがとても美味しかったです。テラス席も選べます。 夜は、夏季のみですがガーデンでお食事できます。夜10時ほぼ満席で、さすがはリッツといったドレスアップした素敵な女性が目につきました。 何をとってもさすがはリッツです。安心して日々を過ごす事ができました。 子供達にも夢を与えてくれる素敵なリッツにまた宿泊したいです。 더 보기검증된 Expedia 이용 후기
본 사이트에 포함된 이용 후기 및 평가는 고객 및 공급업체의 주관적인 의견이며 Hotels.com의 입장을 표현하거나 반영하지 않습니다. Hotels.com 또는 이용 후기 컨텐츠를 제공한 개인 또는 업체는 이용 후기 사용으로 인해 발생하는 모든 종류의 손해에 대해 책임을 지지 않습니다.