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체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Hotel clean but public areas could do with a revamp검증된 Hotels.com 숙박객 이용 후기
not too bad.the worst thing was that the extractor fans had been out of order for 2 days in the kitchen.when the chef cooked several mixed grill meals the whole place was filled with smoke.when we went back to our rooms our clothes and hair smelt of smoke.having showed and washed our hair before we went to eat in the hotel we were far from happy.we […] were then told it was going to be another 2 days before they would be repaired. 더 보기검증된 Hotels.com 숙박객 이용 후기
"A second stay"
We stayed firstly in March when it was owned by Ramada. It was basic but clean with a friendly service. I appreciate that there is work going on but it was not quite as clean as it should be, dust on bedside light and a hair on the side by the kettle that was still there after two days. The reception staff did not acknowledge us as we passed by the […] desk. There was no "good morning" as we came past them going to breakfast. These things matter when staying in an hotel, friendliness and cleanliness are very important. 더 보기검증된 Hotels.com 숙박객 이용 후기
overall was a pleasant stay at the hotel. Bed was comfortable and had a good selection of teas & coffee. The heating went on at night though causing the room to be to hot to sleep in.검증된 Hotels.com 숙박객 이용 후기
"Excellent value and quality"
The hotel represented excellent quality. The rooms were clean, tidy and well-equipped. The hotel staff were very polite and helpful. The hotel is outside of the town, so would not work if you were specifically visiting the centre of Bury St Edmunds. As we were visiting surrounding villages it worked very well.검증된 Hotels.com 숙박객 이용 후기
"Cheap and cheerful with signs of improvement"
A cheap and cheerful hotel, that has recently been acquired by the Quality hotel group. It had previously been a run down Ramada hotel, but there are now signs of definite improvement. Although some building works are going on, you don't notice it. Nice staff, friendly and helpful. Restaurant is limited but breakfast is very good. I would definitely […] stay here again, especially when the refurb is completed, however I don't know whether I could afford it then :-) 더 보기검증된 Hotels.com 숙박객 이용 후기
Ok for a night but not for any longer.검증된 Hotels.com 숙박객 이용 후기
"Needs upgrading despratly"
Needs an upgrade throughout ! Tired décor and in need of a deep cleaning especially the bathrooms and full electrical checks carried out.검증된 Expedia 이용 후기
"Un-comfortable bed, shower not clean enough"
Having paid a price lower than the hotels standard price the hotel was OK, but is tired. The bed rolled to the centre, the shower was not not as clean as it should have been. We were only using the hotel as a crash, and did not plan to use the hotels restaurant but on the one night we cinsidered it the menu was limited. For what we wanted the location […] was OK. There was no major issues to complain about or to make us leave. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Not all that"
Room was small, only 1 towel for 2 people. Not a good looking hotel and run down.검증된 Hotels.com 숙박객 이용 후기
Hotel is having work on it at present. Rooms need refreshing and the bathrooms updating검증된 Hotels.com 숙박객 이용 후기
Room 116. the mattress needs changing urgently, sinks in the middle and lumpy. Could do with a shelf in the bathroom plus a hook. Otherwise OK검증된 Hotels.com 숙박객 이용 후기
we booked a double room and ended up in a twin room. they might not have been single beds but they weren't even a standard double. however they were comfortable검증된 Hotels.com 숙박객 이용 후기
The breakfast was good but we were disturbed the first night by a rugby team whose doors were banging each time they went from room to room to visit their team mates due to the springs on the doors being too strong. I complained the next morning to reception who said the rugby team were going so we did not ask for a quiter room. However the next night […] was disturbed again by the very same rugby team who were supposed be on the floor below. I complained again the nexct morning about the banging and shoting between 11pm and midnight although the on-duty "porter" was supposed to watch out for rowdy behaviour. Also my wife and I ended up with aching backs due to the uncomfortable bed. I don't think we will be booking with this place on our regular trips to Bury. 더 보기검증된 Hotels.com 숙박객 이용 후기
Not a place I would book into again검증된 Hotels.com 숙박객 이용 후기
Friendly staff at the reception and bar area. Rooms were clean and comfortable with clean ensuites. Location handy for people passing through as it's just off the A-road with lots of parking. Average restaurant, nice bar. They hadn't received one of the two room bookings we had made through this website, and it wasn't clear whether that was their fault […] or the website's. They sorted it out and we had an otherwise hassle-free stay, which was good on their part, but had the rooms been overbooked it could have been an issue, again not sure if the fault lay with the hotel or this website. 더 보기검증된 Hotels.com 숙박객 이용 후기
Very basic hotel which was absolutely fine until the shower experience in the morning. 1970s mixer tap shower that was nearly impossible to get right. Bar and food the night before was fine and staff friendly but in today's day and age the rooms need investing in.검증된 Hotels.com 숙박객 이용 후기
Despite continuing to push free WIFI the hotel currently has no connection and has not had any for over a week. Despite this there was no apology at check-in.검증된 Hotels.com 숙박객 이용 후기
I booked a special rate, queen room, with hotels.com. The hotel informed me that all their rooms are standard twin or double, so I did not receive a Queen.검증된 Hotels.com 숙박객 이용 후기
Hotel was close to train station, only used for an overnight business stay so not there for very long. Breakfast available as either full, continental or Tea and toast and priced accordingly. Not the most up to date hotel but clean and fine for me.검증된 Hotels.com 숙박객 이용 후기
"Adequate but nothing to write home about."
I stayed here as I had meetings near by the following day. The hotel was clean, the staff were pleasant and the food was good. Overall it was a typical hotel near transport links etc, but my feeling was, although not falling to bits, the hotel is crying out for a refurb. My only real criticism was based on the what I had paid for the stay, to add around […] £15 for breakfast, taking the cost to almost £80 was rather steep, when in fairness I would really only rate the property as a decent B&B. 더 보기검증된 Hotels.com 숙박객 이용 후기
"didnt need cold shower?"
Hotel getting a bit tired and my room had the option of cold, colder or baltic showers reception did say maintenance would look at but as checking out cant say end result. Staff especially young lady on reception always very pleasant and helpfull.검증된 Hotels.com 숙박객 이용 후기
"Don't stay here unless you are desparate!"
On arrival we asked the receptionist for a twin room. When we got to the room it was a double. Went back to reception and once again asked for a double room of which it took 20 minutes to get the electronic key to work which involved several trips back to reception. The beds were hard and the duvet's wafer thin! The whole room and bathroom and in fact […] the whole hotel is in serious need of a refurbishment. We also had friends staying in the same hotel. They had no hot water on their arrival and the double bed was tiny. The fire alarm went off early the following morning because of the toasters!!!! people were outside in freezing tempratures just because someone was not monitoring a toaster!!! Total shambles of a hotel.....never again, what a waste of money and a very rare night away!! 더 보기검증된 Hotels.com 숙박객 이용 후기
Clean and comfortable. Decent breakfast. Quite expensive.검증된 Hotels.com 숙박객 이용 후기
"An hotel to miss."
This hotel may have been good in it's glory days but they are long past. It really is crying out for a complete refurbishment. The bed was very small and the bedlinen and towels have seen better days. Very few comforts in the room. Breakfast was ok but nothing exceptional.검증된 Expedia 이용 후기
Clean and tidy altough doors being banged alot.검증된 Hotels.com 숙박객 이용 후기
"Consistent and reliable"
I stayed here previously about five years ago and the standards have remained about the same - also not bad value overall. It was perhaps a little disappointing that half the dinner menu was "off" on my second night, but that's life, I guess!검증된 Expedia 이용 후기
"Ramada bury stedmunds"
The hotel was fine , if hotels.com had passed on my booking info it would have been greatly appreciated검증된 Hotels.com 숙박객 이용 후기
"Adequate for somewhere to stay"
I stayed one night, so any shortcomings were short-lived. I found nothing wrong with the room; there was a little traffic noise from the A14 but not much, even though the room faced it. It was clean and comfortable. While they were efficient, the desk staff didn't seem very interested; I dealt with them three times (check in; arrange a morning call; […] check out) and didn't get a smile at all. Breakfast was adequate [dietary restrictions meant I couldn't sample the cooked breakfast] but again the Sunday morning staff seemed pre-occupied. But again, there was nothing to complain about, although there wasn't much to write home about either (as you can probably tell from this paragraph). 더 보기검증된 Expedia 이용 후기
"Not town centre but good price"
Despite proximity to by-pass, no traffic noise. Easy to find & plenty of parking. A little tired and could do with a tart-up. Staff very efficient & friendly. Public areas clean & tidy as was accommodation.검증된 Expedia 이용 후기
Dirty room with poor quality shabby decoration검증된 Hotels.com 숙박객 이용 후기
"Near to party venue"
Very convenient, breakfast excellent, no complaints검증된 Hotels.com 숙박객 이용 후기
"A pleasant break"
On the whole our stay was enjoyable. The staff were very pleasant and nothing was too much trouble. Our one evening meal was disappointing but what we expected for a hotel chain of that size.검증된 Expedia 이용 후기
"Basic and did what we wanted"
The hotel is very basic and needs a make over. We found the room overall fairly clean although but was concerned about the dubious stain on the chair in the room where a previous guest had obvious been sitting! Most of the staff were friendly. The breakfast was basic and over piced for the quality you got for the price. The price although reasonable […] should have included breakfast given the overall standard and since there is no where else to go nearby without a car journey. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Never stay at the Ramada at Bury st Edmunds!"
This is the worst hotel I have stayed at for many years. I actually left and moved to another hotel instead. The staff were rude and abrupt. The service was casual and terribly slow. The food I ordered took ages, and I was told to be patient when asked when it was coming. Ramada is meant to be a good brand. Never again. I left rather than stay at […] this hotel and went to the Angel in Bury instead. I would rather pay again than stay at this Ramada. Avoid this hotel at all costs!!! 더 보기검증된 Expedia 이용 후기
Did its job for us but VERY jaded. Holes in duvet. Bar area furniture was in a dreadful condition and only suitable for the bon-fire. In the evening it was dark and bleak. A 'WARM LIGHT' in the closed restaurant would have at least given a better and more welcoming feel. Evening bar area would only serve tea or coffee but not drinking chocolate which […] was requested. Surely this could be available? Staff seemed affected by the gloomy atmosphere. Very expensive breakfast for standard of hotel. 더 보기검증된 Hotels.com 숙박객 이용 후기
"Good value for money hotel!!!"
We stayed at this hotel for 2 nights whilst we were attending a friends wedding. It wasn't luxury, but it done the job. It was clean, comfortable and great value for money. I would certainly stay here again, if I was ever visiting Suffolk.검증된 Expedia 이용 후기
VERY NICE HOTEL, WE DID NOT HAVE PROBLEMS WITH ROAD NOISE AS PER PREVIOUS REVIEWS. NO PROBLEMS WILL DEFINITELY BOOK HERE AGAIN검증된 Hotels.com 숙박객 이용 후기
"Would give this hotel a miss!"
Stayed here for an overnight stop as we had to be in Bury St. Edmonds early the next day. The hotel has a very tired feel to it. We had dinner there and although there was no problem with the food itself, the table had a very sticky, greasy feel to it. We found the bed very uncomfortable and our room faced the A14 so there was no chance of any sleep […] after 4 a.m. when the lorries started roaring by. Breakfast was not included in the price and we were served by a very unfriendly waitress. The breakfast was served in a conservatory part of the hotel but still here we had a table that felt sticky and hadn't been cleaned properly from the previous diners. Will not be back. 더 보기검증된 Hotels.com 숙박객 이용 후기
Very pleased but only entrance slightly unwelcoming검증된 Expedia 이용 후기
Good budget hotel. Good room, TV, breakfast. Friendly, helpful staff. Good value.검증된 Expedia 이용 후기
Functional with all that was needed for a family visit검증된 Expedia 이용 후기
"One to avoid."
Not an enjoyable stay. Reserved and prepaid for a delux room, on entering room it was clearly a small double. Rang reception who initially stated i had requested a standard room. I offered to come down to reception and show them my confirmation which clearly stated a delux room with seperate working area etc, but was told not to bother as all the delux […] rooms were taken. Shower unusable,either scolding hot or ice cold, impossible to adjust. Window broken, if you tried to open it bottom half fell out. Food quality & service in restaurant poor. Ordered food & wine at 8.30 Wine arrived 5 minutes later, starters followed an hour later,no more than ten people in restaurant. I could go on but generally staff appear disinterested & poorly trained. 더 보기검증된 Hotels.com 숙박객 이용 후기
"ramada bury st edmonds - trafific noise spoils"
It is right next to the busy A14 and the traffic noise can be a nuisance also there are no pleasant surroundings to stroll in.검증된 Hotels.com 숙박객 이용 후기
"excellent location and smashing hotel all round"
This was my first time here but i will be coming back just a great location handy for everything . Room excellent everything you could want really excellent staff as well nothing too much trouble , had a smashing time really enjoyed myself. If you have not been go , car park good too car very safe.검증된 Hotels.com 숙박객 이용 후기
2nd visit in two weeks, still impressed. Room different to first time, had arm chair and bit more space as bed was up against wall. I was on my own so not a problem. would use again if in the area검증된 Hotels.com 숙박객 이용 후기
"Ramada Bury St Edmonds"
Clean spacious room. Polite efficients staff. Easy to find but could do with sign by main gate. Re booked for following week. Best deals on line and not direct.검증된 Hotels.com 숙박객 이용 후기
nice and clean.. would stay there again.검증된 Hotels.com 숙박객 이용 후기
very poor breakfast, and forgot to clean are room!!!! would not go back !!!!!!!!!!검증된 Hotels.com 숙박객 이용 후기
Hotel's a bit old and tired. Springs obvious thru mattress. Bath taps had obviously been leaking for years judging by stains even with high water softening, Refurb probably due - but you get what you pay for.검증된 Hotels.com 숙박객 이용 후기
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