노보텔 샤토 드 베르사유 (Novotel Chateau De Versailles) - 쉐스네

궁전에 가까운 호텔로 편리한 접근성.은 우수하며 서비스 친절하였음

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가족들과 함께 차로 이동한다면 가까운 호텔이에요. 하룻밤 주차가격은 11유로이고, 파리중심에서는 13마일, 디즈니 랜드에서는 40마일정도 떨어져있어요. 좋은 Sat Nav(내비게이션 기기)가 있으면 괜찮습니다. 하지만 지하철이나 기차로 여행을 한다면 이곳에 가지 마세요. 객실은 더 나아질 수 있겠지만 적당하고 좋은 텔레비전이 채널이 많아요. 제 생각에 이곳은 어느 목적으로나 좋은 곳 같아요.

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저희는 Superior 객실을 더블침대 한개와 두개의 싱글침대로 예약했는데, 두개의 더블침대가 있었어요. 단점은 헤어드라이어기가 사용중에 불이 났어요. 호텔은 저희 객실로 직원을 아무도 보내지 않았어요. 다음날 밤은 저희 객실의 전기가 나갔었답니다. 알고보니 저희가 나가있는 동안 낮에도 전기가 중단되었었어요. 미니바에 올려놓은 것들이 다 데워져있었고 객실은 매우 추웠어요. 창문은 물이 새고, 바닥은 아침마다 젖었어요. 밤에는 끊이지않는 교통 소음이 들려요. 밤에 쉬지 못할뿐만아니라, 머무르는 내내 호텔에 불이나서 죽을까봐 걱정이 되었어요. 장점은 Versailles에 있는 좋은 위치이고, Rive Droite 역에 가까워요. […] 그래서 여행하기에 쉽습니다. 또 예약을 해야한다면 이 곳엔 오지 않을 거예요. 더 보기

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멋지고 깨끗한 호텔이에요. Versailles의 관광지에 가깝고 크리스마스에 매우 괜찮은 가격이예요. 깨끗하고 시설이 잘 되어있고, 무료 무선인터넷과 지하 주차장 등 필요한 것들이 갖추어져 있어요. 이 곳에 또 올거예요.

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좋은 호텔이었고, Chateau역 까지 10에서 15분 정도 걸립니다. 직원들이 친절하게 잘 도와줘서 파리에서 Versallies까지 로드레이스에 참여한 후 샤워를 하기 위해 늦게 체크아웃을 해도 되는지 물어봤는데, 추가 비용 없이 요구사항을 들어줬으니 10점 만점에 10점이에요! 편안하고 깨끗한 방과 공간이 넉넉했어요. 한 가지 문제는 레스토랑에서 음식이 별로였다는 것이고, 우리가 불평을 하자 공짜로 다른 음식을 제공해줬습니다. 이 호텔을 추천하고 싶고, 내년에 다시 예약할 것입니다.

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어른과 아이들을 위한 룸서비스와 맛있는 레스토랑이 있는 아주 편안한 가족 같은 친절한 호텔. 도움이 되는 직원들과 특별한 아이들에 대한 배려. 약간 비싸지만 밤의 안전한 주차. 호텔스닷컴의 정말 좋은 패키지. 거기에 Chateat까지 20분이면 걸어갈 수 있는 거리.

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칸느에서 페리 탑승 전 그 사이에 하룻밤을 묵기 위해 이 호텔을 예약했고, 혼잡한 교통 체증 때문에 늦게 되었습니다. 호텔에 늦을 것 같다고 전화를 했는데 전화를 받는 사람이 내가 말하는 것을 전혀 이해하지 못하고 전화를 끊어버렸습니다. 내비게이션의 전체 주소로 찾아 호텔에 12시30분에 도착했습니다! 반시간 동안을 헤맸습니다! 접수원이 우리가 체크인 하는 중간에 전화를 받았고, 그동안 우린 서있어야 했습니다. 방은 기본적이었고 침대는 편안했습니다. 음식 주문을 위해 전화를 했고 여분의 베개를 요청했는데 전화를 받는 사람이 내가 말하는 것을 못 알아들었고 방으로 오겠다고 했습니다. 베개를 가져왔지만, 놓고가기를 꺼려했습니다. […] -베갯잇이 없었거든요. 그 시간에 가능한 메뉴에서 수프와 빵을 원한다고 설명했지만 불가능 했습니다. 전체 호텔에 그 사람만 있었습니다. 요리까지 할 수 없다고 하면서. 결국 차에 남은 음식이 없나 뒤져야 했어요! 더 많은 숙련된 직원들이 절실하고 고객 서비스에 대해 훈련도 더 받아야 해요. 내비게이션을 업그레이드를 할 필요가 있었습니다. 더 보기

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We booked this for a last minute New Year's Eve getaway, and with our prior experiences with Novotel hotels, I had high expectations. I reserved two "superior" rooms, and there was very little that was superior about them. The rooms were very small; space only for the double bed and the sofa bed when extended. During our stay my room key deactivated, […] and I called the front desk from my room twice and got no answer. I then went down to the front desk during (non-peak) evening hours to see if they could reactivate it, and after waiting over 15 minutes with no service, I gave up and left. Parking is not included, the breakfast is not worth it (we hit the bakeries on the way to the train station), the nearest (transilian) train station is at least a 10 min brisk walk, and the nearest major (RER C) is more of a 20-30 min walk. While they did a good job cleaning up after my kids, and the hotel is not too far from Versailles Palace, we will not be staying here again. 더 보기

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Very helpful staff, bar and breakfasts very good. Parking secure. Would use again.

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It was brilliant. Easy to locate. Not far from the center of Paris. The only problem was the basement- parking a little bit narrow. But safety wise was excellent. The staff was brilliant. I can recommend it to my friend.

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People in the reception was so unfriendly and did not welcome people. I have booked the room with 2 bed and one sofa and he gave me the room with one bed with one sofa without any explanation. The service in the restuarant in the hotel was worse ever. One of meal was not served in time without any explanation again and came out when others finisehd […] the dinner. Following day, cleaning lady saw me when I was going to catch an elevator and did not stop and closed the door and left. I've got adoptors for laptop from reception, but did not work for several times. I have asked reception to bring one to room as I was wearing pajama, but she refused as she said she was by herself in the reception. I went down after changing the clothes and there were two. In overrall, it is definetly not 4 star hotel and service need to be improved desperately if they want to claim it as 4 star. I would say it is 2 star hotel. 더 보기

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The bed was comfortable in this hotel. However, the shower curtain rail was insecure and repeatedly fell down, revealing it to be not a permanent fixture but instead no more than a simple extendable pole that you can extend yourself and twist to tighten. I shared a twin room and we hung up separate towels to use again but these were put back in a different […] place by cleaning staff so it was not possible to tell whose towel was whose. I did not find the reception staff particularly welcoming. The restaurant served "chopped steak", which was a very dry, tasteless and overcooked (despite asking for "medium") portion of minced beef with chips but no sauce or dressing. It was the least good meal I can ever remember having in France. A colleague cancelled her dish as they served it 15 minutes late after the rest of us had nearly finished. However, they were sorry for this and did not charge us for the food - only for the drinks. After this we did not dare to have the buffet breakfast for 15 euros or the "city" breakfast (1 croissant and a cup of coffee) for 8 euros. There is a good cafe across the road where a croissant is 1 euro. The hotel is about 20 minutes' walk from the palace. Sadly, I cannot recommend this hotel and I would not stay in it again. 더 보기

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breakfast was overpriced. we got stung

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This hotel is 'near' the Versailles Palace, however for a visit to the the Palace you will either need to walk about 25 minutes, or take a bus line which is near the hotel. While you can visit Paris for a day trip from this location it will involve taking the RER line into Paris, which is reached either by walking or using the same bus line. You will […] spend a bit of time commuting. You can also make arrangements for taxis. The hotel itself is clean, and the staff helpful. The bed was comfortable and the bathroom had been updated nicely. 더 보기

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I messed up my addresses and booked this hotel by accident. It is a fine place ... but a VERY long walk to the Palace and the train stations.

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A fantastic base from which to visit Versailles as the palace was only 15 minutes walk away. The staff were friendly and helpful and the family room we had was more than adequate for our needs. The additional charge for the buffet breakfast was well worth the money as the children ate for free. We would definitely stay here again as it was such good […] value for money. 더 보기

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The staff was non interested but they did their job well. The hotel was clean and the rooms were very nice. The breakfast was wonderful. I wish there had been a closer Metro. We had to walk about a mile there and then home each night after a full day in the city.

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The hotel was fine, a 15 minute walk to Versailles, clean, just what I had expected. The front desk staff explained everything to us well, I forget if they did in French or English, either way we understood. We really enjoyed our stay in Versailles. You need every minute of a day to see it all. At the end of the day, having a safe, clean room makes […] the experience even better. We did not eat at the restaurant so I cannot comment. 더 보기

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Too far to walk to Versaille Palace. Decent hotel.

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Very good, clean, modern hotel, with friendly and helpful reception staff. Secure underground car park is very convenient, but costs extra 12 euros per night. Hotel is quite a long walk from the RER station to get the train into central Paris if you are on a sight-seeing trip.

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Not up to the usual Novotel standard. Room poorly fitted out, airconditioning below par as were room service meals, hanging space for clothes almost non-existent. One or two staff members helpful, others hard to find. Well away from cafe strip.

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I enjoyed my time at the hotel. The only issue was that travelling to the hotel from Central Paris at night was an issue. Otherwise, it was an amazing experience. My room was super comfy and there were nice facilities such as XBox 360 console to burn extra time.

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Very nice, big rooms with bathtub. Good breakfast. Would not recommend walking from the SNCF station unless you know the way... :)

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OK and relatively close to the Palais Versailles. Room is OK, but breakfast is quite pricey! Good bakery/supermarket just around the corner

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Family of four, we liked this hotel. Some of the features were very basic but the staff were friendly. The restaurant was nice. The bar was nice. We would recommend it.

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Nice and welcoming hotel close enough to the Chateau but off the tourist trail. Ideal if you travel with kids or are looking for a quiet place. This being said, be prepared to walk as there are very few restaurantsin the immediate vicinity and the closest RER station is 20 minutes walk

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Staff not helpful Room noisy Room too warm and not under temperature control Nightmare with the car park

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Good clean hotel. Friendly and helpful staff. Good value for money. The walk to the chateau is 15 mins but Bus B which stops across the street takes you there in 5 mins.

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A friendly, helpful service. We were originally allocated a smoking room by mistake. Despite a full hotel, they managed to switch us. We eat in the hotel restaurant once and this was reasonably priced and good. We were lucky to find parking directly outside the hotel, which was free. At this time of the year (October), it would probably have been possible […] to find parking on the street. Our only negative comment would be that we were situated near the lift and we could hear the mechanism working from early in the morning. We would go back, but would ask for a room away from the lift. 더 보기

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Surprisingly good hotel, especially considering location that this is within short walking distance (only 5-7 min) from Chateu de Versailles, 5 min from main restaurants and vibrant market place - Place du Marche Notre-Dame. Rooms are O.K. have stayed only for 1 night and from outside at 1st it did not look promissing, but inside is a different story […] - nice and clean, modern; most of the things what you would expect from nowadays modern hotel were in place and in orer. Clean and tidy, quite relaxed atmosphere... The only thing I did not enjoy was breakfast - to get it in the restaurant on time, you will have to be quite early hence if you are on holiday make sure you have an early night sleep :))) Breakfast in the restaurant ends at aprox. 10 am. By the way barman and other staff were quite helpfull in most cases; we were late for breakfast - did not get it in full, but at least got smth. We have been looked quite well in the evening S. Prevost - very nice and helpful barman. In my opinion worth considering him being mentioned to the management team of the Hotel as a real gentleman knowing when mistakes are being made and most importantly knowing how to rectify them, look well after customers. In overall I was quite pleased with everything... 더 보기

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The hotel was an easy walk to Versailles and to restaurants. The staff was extremely helpful when we inquired about where to eat and the best train to take back to Paris.

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If you like walking 15 minutes to the downtown and chateau, it is a great, safe and quiet location.

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...if you travel by car. We stayed one night following visit to Chateau. Wouldn't use it as a base for Paris visit. There is nothing else going on near the hotel so you have to eat there really. Restaurant OK but not cheap. Restaurant staff very good.

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Lower your expectations and lower them again. The only rewarding aspect of this hotel is that it is within a 15-20 minute walk of the Chateau. The customer service was a huge disappointment. We requested pillows and had to call a second time for them. It took about 3 hours before they delivered them - they were befuddled as to why we couldn't suffice […] with 1 pillow per person. Also there was 3 of us and they only supplied 2 towels. Had to call for those as well. They appeared after an hour of waiting. We went to the hotel bar to have a drink and the bartender disappeared. Had to ask 3 times for service at the reception desk. We couldn't place an order for a charcuterie and went out to bring something in. Ate it there and then was told that wasn't allowed after they didn't offer us any service! If you're looking for a Motel 6 experience for big bucks, book here. If I had it to do over again, I would splurge and book at the Waldorf Astoria. Go ahead, lower your expectations one more time. 더 보기

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Everything about the hotel was great. When we checked out, the front desk called a taxi for us. The local custom in Versailles apparently is that the taxi meter starts the minute you say "bon jour" to the driver. Since our taxi was stuck behind a hotel vendor in a one lane driveway, we accrued close to 10 euro before moving an inch. My travel mate who […] spoke beautiful French complained to the desk. We left for the train, and the cabbie didn't charge us for our bags because of the wait. By the time I fired up the Internet at our next stop later that day, I had an email from hotels.com that the Novotel manager had been in touch and wanted to refund me the 10 euro, would I please call him. I did and it was arranged. I promised him that I'd recommend Novotel to one and all ... and I do. 더 보기

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Excellent in every way. Staff very accomodating and helpful. Have recently stayed at other Novotels around Europe and have found the pattern of service and excellent accomodations to be a reason to stay at others as we travel Europe.

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Good overnight hotel. A good 20 minute walk to Versailles Palace and 25 minutes to the 'left bank' railway station, so not as convenient as I thought when I booked it. However excellent, quick check in and check out. Food not tested. Comfy bed and sofabed. Easy place to find by road.

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Our only complaint (which was quickly remedied) was that part of the baby bed we asked for was broken. Within 10 minutes of the call to the reception, a new bed was brought to the room. The staff is very, very good. I speak some french, so attempted it with them, but when it was obvious I was struggling, they just spoke in English. The food in the […] resteraunt is OK. It's good for when you don't feel like going out, but there are better places in Versailles and Paris to eat. We had two children with us and they were very quick to serve the meals so that the children would not become too impatient. Also, the small play area they have in the (very large) lobby is great. They also have graphic novels (bande dessine) to read. There are giant squishy chairs in the lobby that are so inviting to sit in! For the size of the room, I found it a little expensive, but when you factor in the proximity to both the Chateau de Versailles and the train station (Rive Droite), it was acceptable. I would recommend this hotel, and we are making reservations for the end of the year. 더 보기

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As a foreigner traveling in France, this was my third day with a car and GPS, but this hotel was really difficult to find. I ended up parking my car and walking around to find it. Then, the parking garage was a "blast." I decided that once I got the car in the garage, I wasn't leaving. Luckily, I had visited Versaille prior to checking in. So, I only […] had to walk around to find a place for dinner. Not difficult. The surrounding neighborhood is very nice with many restaurant options. Beware of mattresses at Novotel.....they are rocks. I joke not. 더 보기

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