하얏트 하우스 로스앤젤레스 LAX/엘 세군도 (HYATT house Los Angeles LAX/El Segundo) - 엘 세군도

그동안 메리어트 계열을 이용하다가 하얏트 계열은 처음 이용했습니다. 낡은 시설과, 이해할 수 없는 서비스로 묵는 내내 불쾌했습니다. 4인 가족과 아기가 투룸 스위트에 투숙했는데, 싱크대는 물이 내려가지 않고 욕조에서는 뜨거운물만 나오고( 사람을 불렀더니 고쳐주는 것이 아니고 샤워로 바꿨다가 틀어보라고만 하고 가더군요. 결국 그다음날 아기를 씻기다가 화상입을 정도의 뜨거운 물이 나와서 부모님 욕실에 가서 씻어야 했습니다.) 4인용 식탁은 있으나 의자는 2개밖에 없어서 나머지 2사람은 서서 식사했습니다. 카운터에 요청했더니 원래 2개이고 추가로 줄수있는 의자도 없다고 하더군요. 하우스키핑 상태도 매우 실망입니다. 외출했다 돌아와 […] 보니 욕조에 깜박하고 버리지 않고 놔두고 나간 화장품 쓰레기가 그대로 있고 침구는 꾸깃꾸깃한 상태로 겨우 펴져있고 바닥도 청소가 안되어있었어요. 어떻게 이런 호텔이 평점이 4를 넘는지 이해할수가 없습니다. 게다가 베이비 크립을 요청하니 카운터부터 우리 룸까지(엘리베이터도 없는데) 그걸 들고가라고 바로 주더군요. 들고와서 낑낑대며 설치해보니 크립 여기저기에 구멍이 나 있고 흔들거리고 위험한데다 최소한의 깔개조차 주지 않아 그 맨바닥에 아기를 눕힐수가 없었습니다. 최고급 호텔부터 레지던스 까지 긴여행 하면서 많은 숙소를 다녀봤지만 이렇게 어이없는 서비스 마인드를 가진 곳은 처음입니다. 모텔정도 수준밖에 안됩니다. 오래된 시설이지만 서비스라도 좋으면 이해할텐데 이건 시설도 오래되었고 서비스도 엉망입니다. 절대로 다시 묵고 싶지 않습니다. 정말 비추입니다!! 더 보기

We stayed for two nights as a stop over on flights from New Zealand to Europe. Rooms were easily big enough for family of five, and hotel was near enough to freeways to get around town, but not so close that you would hear them. There is a commuter train station at the back of the hotel, but I hardly noticed it. Only criticism would be the breakfast, […] which I didn't think was very good. 더 보기

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This hotel had the Hyatt name but is awful. Our room was so dirty the floors were black and body hair in the bed was only the beginning! We changed rooms to a so-called cleaner one, it was also dirty. My family and I refused to shower here - it was so gross! Our car was hit in the parking lot, it has been 3 days and no return call from management. Would […] never stay here again!! 더 보기

This really had it all, the location was easy to get to, and very quiet for being near LAX. The room was incredible and very clean. The best part was the staff; they were fantastic, and so courteous and friendly. Will stay here every time in LA. I travel a lot, and this is in my top 5 good experiences at a Hyatt property.

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Great place for families and extended stay. Just off the 405 so easy access to all the attractions. Tatiana was a wonderful staff member and made my first LA trip a memorable one.

Very easy to find. Wonderfully large 2 bedroomed suite with full kitchen. Very close to store for food shopping. Good pool and spa. Excellent breakfast. Very close to LAX and easy access to I405 and to the beaches. Would definitely use it again.

It was a very comfortable stay at Hyatt. The service was good and the room was spacious and clean. A very nice kitchen and dining room as well with utensils and dishwasher too. We were late for breakfast on one of the days, the lady was kind enough to still give us some bread and cereal. Two complaints though-There were no elevators to the room. If […] you have heavy bags, good luck carrying it up to the stairs. I have a 2 year old son who runs and jumps around and we were on the second floor. We got a complaint from people living downstairs. The hotel should just check in guests with kids in to first floor rooms. The last thing I want to do on a vacation is to tell my son to sit in a corner and not make any noise at all. Overall, it was a good stay. 더 보기

We had a full kitchen. Place was clean. Not far from the beach and close to the airport. We stayed there for Step 2 CS (less than 5 minutes away). Staff was ok. They didn't have an elevator and since there was no bellhop available, we had to carry our own luggage up three flights of stairs. It was nice for the most part except there was a skylight in […] our room! That would have been great if we could pull some blinds over it. Our whole room was lit and there was nothing we could do about it. We like to sleep in the dark, and the bright room was too much to deal with. 더 보기

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Clean and spacious room. Room ammenities were more than expected. Rooms in back of hotel are near the train tracks. Noise was bearable. Train traffic stops at 2 a.m. but starts again at 5 a.m. Might want to ask for a room in the front or side of hotel. Price was right too. Includes breakfast. We will definitely stay again. Location is very convenient […] to LAX, fantastic shopping and beaches. Restaurants in the immediate area of the hotel are some of the best. Can't go wrong staying here! 더 보기

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Hotel is more like a motel. No elevator so if you have luggage and are not on the first floor you'd better be in shape to carry your luggage to 2nd or 3rd floor! Free breakfast, parking and internet though. Old furniture in living room. Couch cushions where dirty.

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We (4 adults+1child) stayed here for just a day and it was great. The location, being close to LAX, was very convenient. The outside of the hotel was a bit of a disappointment but the room was great. We booked a two bedroom suite and worked great for the 5 of us. The decor was good, inside was clean and kitchenette was complete with utensils and cutlery. […] There was even a dishwasher! The complementary breakfast and the service was great too. Check-in was a breeze, there was enough parking space and it was quiet. There was a storage facility for our luggage after check-out and the front desk efficiently called us a cab for LAX while returning. We stayed here for the first time only because of the reviews and the Hyatt name. We are glad we did. Will certainly stay there again. 더 보기

Very nice -- great value. The room was clean, bigger than what I needed and very nice. Location was good -- close to LAX with shopping and a range of eateries nearby. No extra charge to park -- that was important to me.

Very approachable and helpful staff. Well stocked hot and cold breakfast, laundry and internet facilities. Good venue for families and self catering. Close to LAX airport, shops, etc but transport required to access beach. Hotel does offer shuttle.

We stayed five nights in it felt like home. There are two roomy bedrooms and two full baths plus a complete kitchen. It is close to the beautiful area of Manhattan Beach, which has plenty of nice restaurants (try Pancho's), trendy shops and a very pleasant ambiance. Even though it was a 20 minutes ride to LA, it was totally worth it, to come "home" […] to this hotel. We highly recommend it to families and people who want to get the best for their bucks!! 더 보기

I stayed at the Hyatt Summerfield all week for work. The room was very spacious, great kitchen, living room, bathroom bedroom combo. This website only gave it a 3 star, I would say its at least a 4. Very convenient, right near main interstate and great for business travelers or families. Pool area was very nice and included hot breakfast each morning. […] Food was excellent. Staff was friendly and very helpful. I will definitly be staying here each time I come to El Segundo!! Great find and inexpensive!! 더 보기

As is apparently typical of these types of hotels, there are several levels and no elevators. It's a nice spot and good breakfasts in particular. but if you are challenged, be sure to stay on the ground floor.

We were very pleased with this hotel. Having a two bedroom suite worked perfectly for our family. 20 mins to the beach and 45 to Disneyland it is as centrally located as you can get in LA without the high prices. Plenty of grocery stores, malls and places to eat within walking distance.Safe, clean neighborhood.

Second time we've stayed here. Great location, 5 minute drive to ocean (El Porto beach). Close to grocery stores, shopping and 405 highway. Excellent service and cleanliness. Great resort!

We stayed here while we were in town for a wedding. We have three small children and I was making the wedding cake and needed a full sized kitchen as well as a separate bedroom for our kids so I could work after they went to bed. The room was great in all aspects. The only thing that could be improved was the cleanliness of the carpet nit was vacuumed […] well but needed a deep cleaning. Our feet were black by the end of the day :(. Otherwise the place was perfect for all our needs, including a convection/microwave oven that fit 2 full sheet cake 12x18 pans! The staff bent over backward for any needs we had!! We give it a 10!!! 더 보기

Loved the hotel - great for kids & family. Good location with restaurants - just 2 miles from Manhattan beach. Will def go back

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This is the perfect place for a weekend get-a-way. Has all the comforts of home. Will return again soon.

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Great room, locations and rates. We stayed there for one night and loved it. Very quiet and comfortable!!

We were impressed with this Hyatt Summerfield Suites. Free internet, free parking, free breakfast, and a free happy hour with food were the icing on the cake. It is located in a great neighborhood - lots of nice stores and restaurants nearby. The room was great, too. The setup was perfect for the five of us (three kids). Our older daughters shared their […] bedroom and bathroom, and the walk-in closet in our bedroom was big enough to fit our pack-n-play crib for the baby so he had his own space (but still near us and we kept the door open so he could see us - I know it sounds weird but it worked out great). Then my husband and I could have a little bit of time to ourselves on the couch and relax. The kitchen was fully stocked with the pots, pans, flatware, etc. that we needed. One thing to note is that our room did not have a conventional oven, it did have a convection oven that I first mistook for a microwave. It was all fine, I just thought I had read that it had an oven and assumed it was conventional. My only complaint was that it looked like the bathroom floors could've used a mopping around the toilet, but it's possible the couple of spots I saw were unrelated to what I initially assumed were from the last tenants. We would definitely stay here again. 더 보기

First, we were sent to a room that was already occupied. Next we were sent to a room that was filled with smoke, and this was supposed to be non-smoking. room. Next we were sent to the equivalent of an inside room on a cruise ship; only a skylight, no window in the bedroom. After all this, no attempt was made to recompense us or give my family something […] to make up for the exceedingly very poor service. 더 보기

We got a two bedroom and two bath suite for a family of three, for a bargain rate! Each suite was equivalent to a small king room, but had the additional bonus of a shared living space and well-equipped kitchen, all for far less than two separate king rooms. We overlooked the pool/spa courtyard from our first floor room, so it was quiet with a nice […] view. I loved the small store area (beer, water, toiletries and supplies), and you could walk to a bagel shop, restaurants, and other shopping was close by. I would definitely recommend this hotel to others staying in the area, and would return should I find myself in that area again. The reason for the 4/5 rating on hotel services was because the breakfast was just okay... It had potential but the buffet was not fully stocked mid-morning and the food was a little stale (eggs etc), there was syrup but no french toast or pancakes. Nitpicky perhaps, and staff was responsive to requests, but there is room for improvement. 더 보기

We rented this 2 room suite because we were traveling with a family member and wanted to give her some privacy while sleeping..what we didn't expect was 2 FULL baths, 2 LARGE closets, a FULL kitchen with all the kitchen accesories to cook and eat including a stove, microwave and full sized refrigerator. We only stayed there one night but will remember […] this hotel when we travel for longer periods of time!! You won't be disappointed. 더 보기

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Everything was great! I will stay here again and I recommend this hotel to anyone wanting to stay in the area or near the airport.

Stayed one night after a week long trip to southern california. Room was confortable, but nothing special. Breakfast little disappointing. Didn't hold a candle to the Emabassy suite we just left.

the rooms are nice, and the place is nice and quiet if you want to go to relax, has a few good restaurants in walking distance.

Love having a full kitchen! Located within walking distance to grocery stores and shops. Don't like not having an elevator. But great hotel.

I checked in a little late (11pm) and they graciously upgraded me to a 2 bedroom suite since they didn't have any 1 bedrooms left. The front desk receptionist was extremely friendly in accommodating my needs. The suite is spacious and the beds are extremely comfortable. We didn't want to leave the room because it was so relaxing. Decor is modern and […] there is a full kitchen including full-size stove and fridge. The area is also very quiet and close to many restaurants. 더 보기

Great room, friendly staff, courtesy breakfast is excellent. Room was great. received a courtsey room upgrade which was excellent. Only slight draw back, right next to train station. Did not bother me none.

A great hotel in a great quiet location. Free parking.Safe secure clean surrounding areas. Shopping mall across the road.Loads of restaurants nearby. Close to freeways too. Nice pool, good breakfast, average complimentary evening snacks.

The two bedroom, two bathroom suite was perfect for my wife and I and our three kids. A hotel room with two bathrooms for five people is a godsend.

great hotel reception moved us to a bigger room as we were 2 adults and grown kids 19/17 the beds were first class -comfortable ,the free breakfast was great with a good choice .the rooms were very clean and the staff very helpful and pool area nice . a great spot to branch out in your car with on site parking the only downside is that there are 3 floors […] and no lifts . 5 star overall 더 보기

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