알버스 그랜드 호텔 (Albus Hotel Amsterdam City Centre) - 암스테르담

Enjoyed Amsterdam as always. The hotel was in a very convenient location. Everything was walking distance. Would stay there again in a second.

Staff suggested an upgrade as soon as we arrived which we accepted but on leaving were charged tax which we had already paid through Hotels.com. Feel that the overall price was extremely expensive and not prepared to pay the price charged for breakfast so went elsewhere. Otherwise room was comfortable and clean.

awesome boutique hotel, great location!

Your staff are exceptional and went above & beyond to make sure our stay was a wonderful experience. As business people ourselves in customer service industries we understand the challenge management face to ensure your staff have high levels of customer care and Initiative . Your business is a credit to your management skills. Well done!! Best location […] ever!! 더 보기

We were very happy with this hotel. Great location (light sleepers might want to ask for a room away from the street), good places to have dinner or a drink in walking distance (try the Cocktail bar on the corner!), rooms are small but offer all you need except free wifi! Sure there are coffee places around where you can get that but come on... every […] youth hostel has it nowadays! Otherwise, great hotel with friendly service! 더 보기

Nice hotel with good location. The breakfast was expensive and did not include eggs and bacon (extra charge).

Fantastic hotel. Non-smoking so do keep that in mind. Staff were great, truly helpful. Will definitely book there again in the future.

Really nice hotel, very friendly staff in the centre of Amsterdam. We would definitely book here again.

Really enkoyed all aspects of this hotel especially the reception staff whom I thought were excellent. the only minus would be the lack of a/c for the summer months. Would recommend.

Hotel appears to be newly refurbished. Rooms are clean, nice decor, but a little small. Great location - main attractions are walking distance. However, staff have poor customer service skills and beware of hidden city tax charges!!! I was harassed by the staff and locked out of my room everyday of my 3 day stay because the hotel failed to inform me […] of the hidden charges on arrival and instead were hounding me down daily to pay additional charges. Also room service took forever resulting to me having to visit the bar to collect my order. Overall an ok stay for the price paid but the staff really require customer service training!!!!! 더 보기

Me and my best friend stayed there for three nights and were generally pleased. First of all, the positives: - Coffee machine. - Cabled ethernet internet access. iPhone, iPad, thin laptops a no-go though. - Pleasant bartender. The negatives: - The TVs are controlled sentrally, and actually made it impossible for us to switch of due to a faulty remote. - […] Small room. - Wifi (in lobby) is 12€ for 24 hours. EXPENSIVE! All in all a good stay, but with a few annoying quirks. 더 보기

I recently stayed at the Albus hotel and it was a wonderful experience. I love Amsterdam and this was the perfect place to stay as it was right in the city centre. You are right in the center of it all, bars, cafes, coffeeshops, etc. The hotel is very modern and clean and the hotel staff was extremely friendly and helpful. They provided some wonderful […] restaurant recommendations and tips about the museums. I very much enjoyed my time in Amsterdam and I look forward to staying at the Albus again in the near future. I highly recommend this hotel to anyone. 더 보기

This is a very nice hotel located close to many attractions - museums, restaurants, art galleries. Although it can be noisy at night due to where it is situated, the hotel provides means for blocking it out in order to make your stay as comfortable as possible. I would definitely stay here again.

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We had 2 nights at the Albus in an up graded room. The bed was very comfortable and big and the bathroom had a big walk in shower. It was not far to get to any of the sights but far enough out not to be noisy. There was no canal view but we were out all day so that didn't matter. We didn't eat at the hotel as the breakfast seemed quite expensive but […] just down the road along the tulip market there are lots of cafes offering every kind of breakfast possible. 더 보기

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nice room, albeit a little small; coffee maker excellent

The hotel is beautiful but if you get a room facing the main street out front it's over for getting a good night's sleep.

During our trip to Europe we stayed is seven differente hotels. This one was a very centric location , modern and nicely decorated, however was also the only one where our three children seemed to bother the neighbors below and next to us which was very stressing for my husband and I. As I knocked the walls and figured out there were way too thin so […] our children's talking and walking was heard clearly by others. Also a baby crying in another room was heard sound and clear in our room (and he was not crying that much). I would not recommend it for families with young children. Also, the rate does no include parking, or in room wireless or breakfast (most hotels included at least one of these if not all). 더 보기

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It was a good choice. Not very large room, but good enough for two people. Close to a movie center, nice to have fun and come back late. The only thing I would expect to be better if they can have a double bed rather than two single bed put together.

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Check-in and check-out went very smoothly. Room and beds were comfortable, bathroom was functional and well-supplied. One quibble: the room had a misaligned door lock, which they never did fix. This is in the middle of Amsterdam nightlife, so very convenient for nighttime revelers. However, next time, I might opt for something farther away and in a […] quiet neighborhood. 더 보기

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FANTASTIC location, great rooms, everything was absolutely wonderful. I will def stay there again!

My wife and I stayed at the Albus Hotel for two nights 31st July and 1st August . We found our room ,as we were told by the receptionist, to be quiet . It was quite a good size and we were very pleased . We were given '25% off Breakfast ' vouchers and the buffet breakfast was excellent. We had no hesitation in booking again for two more nights after […] our cruise - the real purpose of our stay in Amsterdam.We asked for the same room when we returned. On our second stay we were a little disappointed to find the same room was unavailale and were told to have one the same size we would have to pay an upgrade fee. We viewed the room on offer .It was smaller but acceptable ,We were not offered discount vouchers this time but when I asked in the morning they were offered - it's good to ask ! OVERALL clean , neat and excellent service in walking distance of some excellent central areas and sights. RECOMMENDED Seán andJane , Belfast ,Northern Ireland 더 보기

I was pleasantly surprised by how friendly the staff were. They tried to help and were glad to do so. Rooms are very small but clean and cozy. Fantastic maid service. Room was cleaned everyday. I would definitely recommend it, we went there in Aug at the height of summer season, the rates are fair and compare to any other capital, very reasonable. Say […] hello to Gilad, he is from Morocco and helped us with a constant smile. 더 보기

This hotel is in a perfect location if you want to know amsterdam by walking. The bathroom had a bad smell. Service is good, receptive people.

This hotel is not a 4 star hotel, very small room, small bathroom, small bed, with dark hallways. Also, when checking out, they asked for 5% city tax that I had no idea about. The receptionist said it is on the website but when I asked she couldn't find it. I didn't like it anyway.

Stayed at the hotel. Great location for what i wanted but for the price the room needs to have A/C. Got hot during the day and sleep was uncomfortable due to being hot.

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Location of this hotel is fantastic. The decor is very comforting. Our room, although a little small was very clean, the bed was very comfortable. Location is right by the flower market and you can reach anything in the city by walking for less than 10 minutes. Breakfast is well set up and the people in the restaurant were excellent. Our friends from […] Amsterdam had not heard of the hotel before and we very impressed at their visit. I will stay there again without any hesitation. 더 보기

Front rooms have traffic noise until about 22:00. Hotel is extra clean and the staff very helpful. On the major tram route making the city very accessable. Excellent for our two night stay.

The hotel itself is well designed and a nice location with very nice staff but the infrastructure of some parts of this hotel made it a real problem for myself, my wife, her mother and our 17 month-old son. Despite cool temperatures outside, the hotel room as at least 25 degree C (77 F) and not very nice to sleep in despite opening the window (good […] luck as we were on the noisy main street part of the hotel!). Additionally, the sink was clogged and the 2 lights were not located near a plug, one did not work even when plugged in. The Nespresso machine was excellent but, like the lamps was not located by a plug so we had to put it on a chair and plug it in. The hotel staff was excellent and not at all surprised by the heat issue, must be a serious problem that many guests have commented on. For a 4 star hotel, this is simply not correct and needs to be addressed or the start rating should either be lowered or some other indication of this problem be noted. Excellent location and a very fashionable hotel for sure. Could not recommend this will certainly not stay until and unless these problems are corrected. We switched to the 5* NH Krasnapolsky in DAM square, they offered a better price for a far superior room than we had at the Albus, and the temperatures in the room and hotel we far more reasonable. I did try to contact the owner who replies to these comments so as to hopefully lessen the negative comments left on this site but he was not there and no more viable option was given (my wife checked the other room offered but the only windows were located by the ceiling and the temp. was not much better), nor any management chose to contact us directly. We wish them all the best at correcting these problems. 더 보기

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The Albus is indeed a lovely hotel: comfortable and stylish. The location is absolutely superb. There is, however, one minor draw back; the standard city room that I stayed in unfortunately did not have any built in ventilation, making it very stuffy in warm weather. Although I was able to alleviate the stuffiness by opening the windows, the noise from […] the outside meant that I had to close it again as the room fronted onto a main thoroughfare in the city. Luckily, guests can ask for a fan in the room, which helped circulate the air a bit even with the windows closed. To be fair, I did enjoy my stay in spite of this minor irritation and would probably stay there again next time I visit, though I would make sure I bring ear plugs just in case the hotel ran out of fans. 더 보기

Rooms were modern and very clean and all staff were friendly and helpful. Had a few queries prior to my visit and my email was responded to quickly and efficiently. Corridors getting from the lift to your room were a little dark but that was the only complaint I would have.

The staff at Albus, especially Khalid and Stefano, are second-to-none in terms of going out of their way to make sure your stay is comfortable and you get the most out of your time in Amsterdam. A couple minor issues I had with the hotel was 1. the street nearby is very noisy with the train going by (nothing one can do about that), and 2. the bathroom […] essentially flooded every time we showered. There was just a piece of glass blocking about 1/2 the shower, and that didn't even have a seal against the tub, so water was EVERYWHERE. Overall, still a great stay, and I really appreciated everything from the staff. 더 보기

We found this hotel an exceptional value in an exceptional location for walking to visit Anne Frank House, Van Gogh and Rijk Museums and the Concertgebouw. The room was comfortable, clean and well equiped. The staff was helpful, warm and friendly. They supplied us with 25% off discount coupons for the in-hotel breakfast which was not included in our […] daily room rate. The breakfast was presented beautifully with an array of tasty choices. While we have no plans for returning to Amsterdam any time in the near future, if we do we would definitely stay at The Albus and recommend it highly to anyone who does. 더 보기

We were in Amsterdam as tourists for three nights. The location of this hotel couldn't be better--centrally located/walking distance to most sights, museums, and the central train station. Upon arrival the shower hose and one of the bedside lamps in our room were broken. The hose was fixed immediately after notified the hotel of it; they couldn't fix […] the lamp during our stay. We have three complaints: 1) The room was very warm, but to be fair to the hotel, we didn't mention it to them (I'm certain they could have fixed it). 2) Even though it is a non-smoking hotel, there were a lot of people smoking on our floor so the hallway and our room smelled. They investigated but couldn't tell who was doing it so they couldn't really do anything about it; and 3) We asked for a wake-up call one morning and didn't get it. Overall though, we'd recommend this hotel as a centrally-located, clean, comfortable place to stay. 더 보기

hubby and I stayed one night in Feb 2011, check in was pleasant, room was small, but clean and nice, shower is amazing. We paid €19 for breakfast in the morning, and splashed out another €3.50 for room service. Breakfast is nice, more than enough for two people. worth the price. Coffee machine in the room is handy, makes nice coffee too :) Great […] place for a short city break, comfy beds, recommended. 더 보기

Convenient location, nicely decorated lobby, however once passed here the corridors are very dark and quite eerie. The key card had no indication which way up or round it goes in the door which led to several minutes of frustration only to find out it didn't work in the first place. The room was nicely decorated and a free safe is always a bonus. The […] walls of our room were thin and despite being at the far end of the corridor it was still very noisy during night and day. The most frustrating part of our stay was every time a door banged shut in the corridor it would jolt the shower into a dripping frenzy which led to an uncomfortable nights sleep. Despite this the hotel staff are very friendly and most accommodating and provided us with a secure room in which to leave our luggage having several hours to kill after we had checked out. 더 보기

Excellent well designed hotel The hotel is beautifully modern contemporary designed. The bed and pillow are so comfortable you don’t want to get out of bed. The Nesspresso coffee machine with free coffee refill is surly a nice bonus. The only disappointing thing was the lake of free internet in the room or in the lobby and they charge 14$ a day for […] a free use of the Wi-Fi in the room or 4$ an hour for a use of the internet in the lobby. We are defiantly will stay there again. 더 보기

Excellent hotel well located for shops and local attractions. Really great hotel expereince.

Value wise; this was a good deal, but make sure you get a room on the lower floor! The furnishings are very nice. The management does not have a firm grasp on running a fine hotel. Housekeeping should bring a flashlight to clean properly as the rooms are very dimly lit, the elevator does not work 50% of the time, they lost half our laundry, checked […] us out early, changing the keys so they wouldn't work (back down the stairs to go back up the stairs). Clearly a very nicely decorated ship with no captain. 더 보기

We had a great 3 night stay at the Albus - the room looked just like the photos on the website. Bathrobes, complimentary toiletries, Nespresso coffee machine and a deep bath and shower! Hotel staff really friendly and helpful. The Hotel is only 4 stops on the tram from central station so making it really central and easy to get everywhere. Cute hotel […] restaurant and bar. The slow lift was our only gripe! 더 보기

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We stayed 4 nights and our room was at the back of the hotel, overlooking the courtyard... a good thing as it is on a very busy street. The staff was courteous and friendly and the complimentary coffee and English language newspapers in the lobby were appreciated. Great location to canals and city centre.

Great location right near canals and not far to walk (or take the tram) to Dam Square. The room was rather small, but I think that's generally the case in Amsterdam - barely enough space to walk around the bed and had difficulty finding space for two medium size suitcases. Interior (hallways etc) was a little quirky, very dark purple with low lighting, […] couldn't help thinking that they were trying to hide something. Shower was fantastic. 더 보기