"꼭 수정 바랍니다"2012년05월03일에 대한 Hotels.com 고객의 이용 후기
업무차 출장중에 이용한 호텔로서 세계 어느 도시에서도 접하기 어려운 가격 대비하여 뛰어나고 안락한 시설과 청결함이 돋보인 호텔이었다. 다만 문제점이라면 호텔소개에 나타난 위치약도가 사실과 전혀 다른 호텔이였고 지도에 표시된곳과 실제한 호텔은 같은 셀레브리티 단지내 이지만 500m이상 떨어진 곳으로 사전 약도(지도)를 보고 인지한 위치 때문에 호텔을 찾는데 무척 애로사항이 많았다. 이점 시정하여 위치 소개약도를 확실하게 수정 한다면 다음 이용자는 만점에 가까운 평가 점수를 줄것이라 믿는다.
2012년05월02일에 대한 Hotels.com 고객의 이용 후기
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2012년05월02일에 대한 Hotels.com 고객의 이용 후기
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"호텔 시설 청결, 안락"2012년04월23일에 대한 Hotels.com 고객의 이용 후기
출장으로 본 호텔에 투숙하게 되었는데 시설 및 서비스엗 해서는 만족. 호텔내 사우나와 수영장도 있어 시설면에서는 우수. 우리가 check in할때 호텔이 full booking이 된 상태여서 스위트룸으로 방을 배정받는 행운을 얻게 되었다. 스위트룸은 큰 거실에 dining룸이 별도로 있었고 2개의 bed room정말 환상이었다. 객실 요금도 합리적이어서 좋았다.
"전체적으로 만족스러웠습니다."2012년04월16일에 대한 Hotels.com 고객의 이용 후기
6명이 2명씩 3개의 방을 썼는데, 같은 층이었으면 좋았을텐데 14층 2개 11층 1개 이렇게 썼네요 공사중여서 창문에 가끔 남자분이 왔다갔다 하셨는데 낮에 거의 대부분 관광을 했기때문에 신경쓰지않았습니다. 좀 놀랐을 뿐이죠. 관광지 어딜가도 20위엔 안쪽으로 갈 정도로 위치좋았구, 프론트 분들 영어를 조금씩 하더이다. 특히 호텔앞에있는 마사지샵 싸고 괜찮아서 여행내내 밤에가서 마사지받았네요. 그래서 호텔의 평가까지 올라간거같애요 ㅎㅎㅎ 나쁘지않았습니다!
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
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고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
**이 편의시설은 일부 객실에서만 이용이 가능할 수 있습니다. 일부 편의시설에는 추가 수수료가 부과될 수 있습니다.
웨스틴 번드 센터 상하이 내에는 6 개의 레스토랑이(가) 마련되어 있습니다. 24시간 룸서비스을(를) 이용하실 수 있습니다.
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아래 기재된 레크리에이션 활동은 숙박시설 내 또는 숙박시설 부근에서 이용하실 수 있으며 이용 시 별도의 요금이 부과될 수 있습니다.
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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Shanghai’s top tourist destination, Huangpu boasts the renowned shopping strip of Nanjing Road. Another drawcard is The Bund, a mile-long riverside stretch on Zhongshan Road that encompasses 52 buildings representing various Colonial and modern architectural styles. Shanghai Museum, Grand Theatre, People’s Park, and People’s Square are also in this neighbourhood.
상하이 지역의 모든 호텔 보기"와이탄 가까운 5성호텔"
호텔 만족스럽구요 크라운 그랜드 디럭스 객실 맘에 들어요 클럽 라운지 별도로 이용했는데... 좋았어요 더 스테이지 에서의 아침 조식은 조금 아쉽더군요 와이탄이랑 가까워서 저녁에 잠깐 산책겸 야경보러 가기 아주 좋아요 난징동루와도 가까워서 쇼핑하기도 좋구요 호텔 스텝들도 영어 잘하고 친절해요
"One of the best value 5 star hotels in Shanghai"
The location its just 3 blocks from the bund, and 5 blocks from Yu Yuan Gardens and market. The hotel is definitely a world class facility and all services you could ask are found there. resaurants are a little bit below average but still not a huge factor. I straggly recommend this hotel for any person looking for a 5 star decent price hotel.
"Good value"
Undoubtedly there are better hotels in Shanghai but for the money The Westin Bund would be hard to beat.
"Shanghai Westin- super"
A modern well equipped hotel. Spacious rooms and incredibly clean. Good location in the Bund. Would recommend this hotel to anyone.
"good location, food and service not good"
the location is quite good, but the room is too small, and the breakfast choice and quility were not good. for the SPA, the service were bad also.
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"great hotel"
Comfortable stylish and well positioned
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"Bit expensive but quality"
I found it a bit expensive and I was getting half off discount as well but I must say it was a nice experience. The staff were fluent in English at the counters but other staff like cleaners and a few doormen didn't speak English. It was still much better than some other hotels I have been to in Shanghai. The decor was very plush. The food was good […] but even more pricey than London for a gourmet pizza. I had a view of The Bund from my room but unfortunately the view of the TV Tower was blocked by a tall building next door. The room itself was very nicely laid out and very comfortable with all the amenities I was used to plus more. 더 보기
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"Poor Handling of Reservation"
We paid extra to have a third person included on the reservation but the hotel would not except the fact that 3 people should be eligable for breakfast and executive club lounge benefits. They treated us like we were trying to get something for nothing! It was very embarassing.You should send them a letter telling them of our displeasure!
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"Odor"
The hotel lobby as well as my room had an extremely unpleasant odor. Other than that, the hotel was fine.
"Nice room but so so restaurant"
Room is big and clean but the problem is the restaurants/cafeteria on the 1st floor. If you are hungry, avoid this restaurants as it takes over 20 minutes for them to bring drinks. We went there 3 times and it was the same every time. It is not what you expect for the price you pay! BTW, the food is just ok. Otherwise, people at front desk and concierge […] are very well trained and provide good service. 더 보기
Thank you for your patronage to the Westin Bund Center Shanghai and for taking the time to post a review. We are happy to hear that our front desk and concierge are very well trained and provide good service which we will share with our associates. Also we take your feedback about the F&B service very seriously and have shared with our F&B director. We truly hope that we will be given another chance for you to experience the true Westin Bund Center Shanghai.
웨스틴 번드 센터 상하이 (The Westin Bund Center Shanghai)의 답변 1개"Excellent hotel but pricy"
Beautiful hotel, comfortable room and great service. I hope they have coffee in the rooms or lobby. Restaurant prices are expensive.
"beautiful property staff not up to Westin stds"
we had 2 beautiful rooms. We had to get an extra bed for my 9 year old and the bed needed to be thrown away it was so old and uncomfortable. The staff tried to make it work by adding a comforter and we had to argue to get it replaced. The concierge gave us the wrong directions and did not want to help us find our way thru their metro, each time they […] suggested to take taxi which for 5 people is not an easy thing to do. Their brunch is over the top, but the omelet and crepe station were manned by people that had no idea on what to do. 더 보기
"In addition to last review, some more details..."
Since this considered one of the best hotels in Shanghai, I'm expecting a bit more. Pros: Rain show is EXCELLENT! Very strong, hot, comfortable shower. Room has a dividing door to the bedroom...nice touch. Toilet and shower both have separating doors...nice touch. Cons: Housekeeping is a bit sloppy...didn't even take out the used soap wrapper in the […] shower. Probably didn't clean the soap holder. 더 보기
"Nice 5-five Star Hotel"
I stayed in Westin for 3 days, and enjoyed my time here. Pros: 5-star lobby and atmosphere 5-star service Great breakfast buffet The first room reeked smoke even though it was a non-smoking room on a non-smoking floor. I asked to change the room, and was given another room on a higher floor with no problem at all. Swimming pool open from 6 am to 11 […] pm. Cons: The first room reeked smoke even though it was a non-smoking room on a non-smoking floor. The whole floor smelled like--as my four-year old said--peepee. That was disappointing and surprising in a 5-star hotel. Room and bathroom is smaller than expected. I got a bund/river view room, which they had only one per floor. I could see bits and pieces of water but not much else. Let's just say I don't consider this to be a hotel on the bund, as compared to other hotels right on the bund. Location is not the best. It's not close to bund, nor close to Nanjing Lu pedestrian road. In this Shanghai summer heat, walking 6, 7 blocks is a torture. We had to take taxi everywhere. Swimming pool is tiny in my opinion. Water temperature in the pool is colder than I could stand, but my four-year-old had no problem. The first day the hot tub had luke warm water, which turned out to be okay. The second day the hot tub was burning hot. I got an great deal and would stay here again if I get that deal again. Compared to other 5-star hotels we stayed in around the world, say Las Vegas or Hong Kong for instance, Westin has room for improvement. Overall, we were comfortable and happy to be there. 더 보기
"Outstanding Lobby and En Suite Bath"
The lobby lounge and buffet were spectacular. Loved the large soaking tub, rain shower and separate commode closet. My only complaint is generic-I found every bed and pillow in China, even at the 5 star properties, to be quite firm, and not in a good way. Pillow-top has not made its way to this country.
"Great location near the Bund"
Friendly staff and large, well appointed rooms. Easy walking distance to the Bund. Recommend the upgrade to club level - great happy hour and food.
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"Excellent Service"
Wonderful comfort in the heart of Shanghai. The hotel staff was very helpful in all areas. The Sunday brunch is on the expensive side but very tasty, especially if you are looking for American style comfort food.
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"Westin Bund- great location"
The Westin Bund was a fantastic hotel. Friendly and very attentive staff, beautiful room with great view of city. Location was excellent, close to all sight seeing places. Would highly recommend this hotel, and would stay here again.
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"Shanghai Westin"
Good location for a work trip just a short walk into the main shopping area and Bund, quiet and well appointed!
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"A welcome relief!"
We'd been booked into an Accor group hotel by our tour operator (I think it was called Paradise) which was supposed to be 4* but absolutely awful. We checked out straight away and sought relief in the Bund. And what a contrast - a magnificent lobby, beautiful rooms, excellent service and wonderful food. Truly one of the best hotels i've ever stayed […] in, i'm only sad it was for just one night. 더 보기
"westin bund - easy walk to shops and bund"
excellent hotel, friendly staff. The Bund and promemade are within a short walking distance. the rooms are very large but 50 per cent of the room is made up of the wardrobe area and bathroom. the bigget bath I have ever seen with a giant double sliding door to the bathroom and a second door to the entrance hall The leisure centre gym and jacuzzi were […] very good and well fitted out and open until very late. There are several restaurants within the hotel catering for everyone. we went to a chinese restaurant just on the edge of the building and the food was very good with a lot of choice of menu although it was quite expensive for a chinese meal Taxis were very cheap and plentiful but make sure that you get your destination written in Chinese and the hotel name and address for your return journey 더 보기
"New wing is excellent"
I was able to stay in the new wing and compare with the older wing. While the layout and cleanliness are the same, the modern and brighter look of the new wing feels so much more luxurious and worth the extra cost! Location is excellent: I travelled with my 60 year old mom and her best friend and they had no trouble going around on foot since it is […] so near the sights like the bund, Nanjing, etc. 더 보기
"Great hotel"
Great hotel with one of the best health clubs in a hotel. Truly a 5 star hotel.
"Rock Solid"
The Westin Bund Center in Shanghai is always a solid stay. No complaints. Great location, good hotel restaurants and my business partners and I always look to stay here when in Shanghai. Rest easy, this is a good choice.
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"Shanghai Westin - an oasis in the city"
Shanghai is busy, smoggy and the Westin is a welcome home at the end of the day. Convenient location, 10-15 mins from Nanjing Rd East and same from Yuan Gdns so quite handy for sightseeing. If you have time and some spare cash try a treatment at the Banyan Tree Spa - I have sampled many spas and this was the best treatment I have had, EVER!
"Promises Keep"
Hotel delivered on all levels. Great Sunday brunch with entertainment. Work out facilities were top notch and immaculate. The staff went out of their way to serve your needs.
"Hotel Westin Bund centre, Shanghai"
We booked this hotel over the internet not really knowing much about the hotel or location in Shanghai.On arrival we were made most welcome and early check in was accomodated.The room was excellent with lovely views over city and the river.Food was excellent and hotel within easy walk of the river and Bund.Highly recommended and would use again if back […] in Shanghai. 더 보기
"Westin Bund Center - good comfort & service"
We were very pleased with the spacious studio-like room and the flawless service. We had an early check-in at 8am without problems. Our in-room dining order was delivered within 10 min. The Bund and Nanjing Road are within 10 min walking distance. The immediate surroundings are somewhat dull. The next metro station is a 10 min walk but the very cheap […] taxis are the transportation of choice anyway. 더 보기
"not cheap -- but great"
My wife, my son, and I stayed in a suite for nine days at the Westin Bund. By New York standards, it was a great buy, but compared to other Shanghai hotels it was not cheap. The fitness center was first rate. The spa was magnificent. My wife and I treated ourselves to a massage which had us relaxed for several days. The concierge service was excellent. […] We consulted them several times a day as we don't speak the language. My only critique was the restaurants they recommended were very good but the choices were pretty safe. The food available in Shanghai is on such a level that you need to be more adventurous than what a hotel might recommend to a westerner. 더 보기
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"Westin"
We had a nice and tidy room, with nothing to complain about it. We had a very good rate with hotels.com and also a special 50% discount for the Spa so we enjoyed 3 hours massage.
see above comment
"Amazing!"
Amazing Hotel. Deluxe rooms are large and very very clean, 2 tvs, desk, great view, and a fantastic bathroom with black marble everywhere. The concierge service was outstanding...made us reservations, arranged train tickets, etc.
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"Comfort and location"
Very comfortable to escape to after 40 degree temperatures outside. Buffet great if you like sushi and chocolate desserts. Slightly inconvenient in that it takes 10 minutes to walk to the metro, but proximity to Yu Garden is a bonus. The Bund area itself is a building site (July 2009) and quite disappointing.
"Great Property"
Though the room was small, everything is world class about this property and everything works.
"great staff and quality of accomodation"
during my three nights stay, i found the staff to be extremely helpful, with regards to recommending restaraunts and sights to see. they were always ready to answer any inquiry and to give suggestions about what to do and see. the quality of the room was excellent, and the decor very modern. the only issue i had was with the 120rmb surcharge for using […] the broadband connection per day. this was the only gripe i had with the hotel. the location was excellent, within walking distance of the amazing yu yuan gardens, the people's park, nanjing road and the bund including the bund sightseeing tunnel connecting to pudong. great stay, would definetly recommend to friends and others. 더 보기
"Classy Hotel"
Nice hotel, just a few block off of Nanjing Road. Very nice room with attentive staff.
"5-star hotel i Shanghai som har allt."
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"Top Business Hotel"
Die Mitarbeiter des Hotels sind enorm freundlich und bemüht den Gästen jeden Wunsch zu erfüllen. Die Zimmer sind auch für Geschäftsreisende sinnvoll eingerichtet, sehr groß und bieten einen sehr guten Komfort. Das Angebot an Restaurants/ Essen ist gut. Es gibt einen Italiener, Asiaten und ein Café. Die Preise sind für das Gebotene gut. Beim Italiener […] bekommt man chinesischen Wein den man sogar genießen kann, und das zu sehr günstigen Preisen. Das Hotel liegt recht günstig. Alle interessanten locations sind in "Fußweite". 더 보기
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