3.7
총점 5점 기준
좋음
(이용 후기 156개)
(인근 호텔 평점:
3.4)
Hotels.com 고객 평점
Hotels.com 고객 평점
TripAdvisor 여행객 평점
I booked this hotel over others because I trust Marriott and like their customer service-but that wasn't the case. I feel that overall it was an ok... experience, the hotel was old- but so is everything in Miami Beach and South Beach. When we checked in, they tried to give us a room with a city view, which we were booked for an ocean-front view. I had to show three different people my Hotels.com booking information, then the manager (who was HORRIBLY rude) came over and said, well we won't have a room for an hour. They stated they would call in when the room was ready and put our stuff in valet. Three hours later we wondered back to see if we had a room as we received no call. Finally, we got into our selected room only to encounter a toilet full of human waste which began to overflow. And it took the cleaning crew about 30 minutes to get it going. After all that, the rest of the visit was good and the General Manager was an amazing help to us when we checked-out to our next destination. This hotel is a little distance from all of the action of South Beach which was nice for us because we were there for the sun! Cab rides were only $6 to all of the action. If you are there for beach this is a good place to stay. If you are there for clubbing, you better go futher south! 2013.06.10에 올려진 Hotels.com 회원님의 이용 후기