"루체른 호수를 바라보는 럭셔리한 그랜드 내셔널 호텔"2012년02월26일에 대한 Hotels.com 고객의 이용 후기
역에서 호수 건너편으로 바라보이긴 하지만 짐과 가족을 데리고 걷기엔 애매한 위치였습니다. 1번, 7번, 8번 많은 버스가 호텔 근처로 가더군요.. 처음엔 몰라서 걸었지만... 짧은 2정거장만 가면 됩니다... 스위스 호텔은 매우 비싸서 등급이 무의미 할 정도였으나 그랜드 호텔은 매우 훌륭한 호텔로 이해가 됩니다. 객실 관리나 시설 인터레이어 등이 신혼여행이 묵기엔 굉장히 어울리는 호텔로 추천 드립니다. 대리석에 샹데리아에 멎진 벽지와 옷장 그리고 욕실이 매우 훌륭했습니다. 다만 커피포트가 없고 카운터로 부탁하면 뜨거운 물을 갖다 준다는게 익숙치 않은 저희에겐 어색했습니다. 서비스로 주는 과일과 쵸콜릿 등도 감사했고 더욱이 동절기라 그런지 아이때문인지 무료 업그레이드를 해줘서 방도 한등급 위로 사용했습니다, 영어가 안되서 소통에 어렵긴 했으니 매우 친철한 직원들이었고 분위기 측면에서 최고였습니다. 배낭여행객이 아닌 신혼여행과 같이 분위기를 느끼고 싶은 경우네 호수를 바라다보는 방으로 추천드립니다.
"루째른의 가장 아름다운 호수를 조망할 수 있는 호텔"2011년12월14일에 대한 Hotels.com 고객의 이용 후기
기차역에서 매우 가깝고. 루째른의 호수 전경을 즐기기에 적합한 5성급 호텔임. 직원들이 매우 친절하고. 도움이 되는 여행 정보를 많이 제공해 주었음. 다만, 시설이 다소 오래되었다는 점이 다소 흠이었을뿐.. 다른 모든 부분들에 대해서는 매우 만족스러웠습니다.
"편안함"2011년09월06일에 대한 Hotels.com 고객의 이용 후기
호텔 편안 합니다. 침대도 푹신하고 깨끗합니다. 아침도 잘 나옵니다. 체크아웃이 12시라 시간이 넉넉해서 좋습니다. 체크인을 빨리할 시 짐을 맡아 줍니다. 기차역과 조금 떨어져 있지만 반호프 중심가 거리와는 가깝습니다. 위치 찾기가 좀 애매모호함. 주변에 클럽이 두개 있어서 밤에 조금 무서움.
"루체른 구시가지 끝의 드라페 호"2011년08월31일에 대한 "부산,한국"의 상엽 이님의 이용 후기
가격에 비해 방도 작고, 에어컨도 없고, 아침 식사도 별로였습니다.
""2011년08월31일에 대한 Hotels.com 고객의 이용 후기
Literally it was the worst hotel that I have ever stayed. It was dirty, semlly, only 2 shower booths in the entire hotel. You cannot make a call from room to room. Especially, one of the staffs was very unfriendly and even aggressive. It was the cheapest hotel in the area but it was much worse than the price.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
이 호텔에는 장애인 편의시설이 제공되지 않습니다. 이 시설이 지원되는 객실을 예약하시려면 다른 호텔을 선택해주세요.
숙박 고객에게는 아침식사(아침 뷔페)이(가) 무료로 제공됩니다.
아래 기재된 레크리에이션 활동은 숙박시설 내 또는 숙박시설 부근에서 이용하실 수 있으며 이용 시 별도의 요금이 부과될 수 있습니다.
일부 숙박시설의 경우 이용하지 않은 편의시설 및 서비스에도 적용되는 추가 요금이 있습니다. 또한 정부에서 부과하는 수수료 또는 세금이 체크인 또는 체크아웃 시에 청구될 수도 있습니다. 본 숙박시설에서는 다음과 같은 사항에 대해 금액이 청구됨을 고지합니다.
당사에서는 숙박시설에서 당사에 제공하는 모든 금액을 포함시키고 있지만, 금액은 숙박 기간 또는 예약된 객실 등의 기준에 따라 다를 수 있습니다.
서비스를 이용하거나 체크인/체크아웃 시 숙박시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
목록에 기재된 액수 중 일부 요금이나 보증금은 세금이 합산되지 않은 액수이며 변경될 수 있다는 점을 유의하여 주시기 바랍니다.
체크인, 체크아웃, 아침식사는 도보 2분 정도 거리의 제휴 호텔, Best Western Krone Luzern에서 한다는 것을 참조하시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"방이 너무 이뻐요.."
방이 너무 이뻐요...그리고 깨끗합니다. 스위스 인터락켄에서 2박하고 루체른으로 갔는데 루체른에서 2박할것이라는 후회가 들 정도로 만족임다..그리고 리기산 꼭 보러가세요..아주 죽이는 경치입니다.
"Magic Hotel in Lucerne"
I would sincerely recommend staying in Magic Hotel to everyone who is looking for quality accommodation that is within close proximity to all sights. In terms of facilities I found my room spacious, clean and above all nicely warm during my stay in the winter season. Also the selected theme of my room has given it a cosy feel, unlike other hotel rooms […] I've stayed in. In addition, having my own coffee machine and unlimited usage of the internet has been a lovely surprise, which I have definitely taken advantage of. Staff in the hotel has also been very professional, helpful and friendly during my whole stay. To summarize it all, if I should visit Lucerne city again, then I would certainly book my stay in Magic hotel. Hopefully, this time I would have a chance to be surprised by another cosy and magic room. 더 보기
"The Barok room has a Jacuzzi"
This hotel is nestled near the lake. The location is fantastic. But don't try to drive to this hotel. When you find it by foot you are redirected to the Great Western to register. But they upgraded our room to one with a Jacuzzi - so that made up for everything. It was great for the price.
"Magic Hotel well situated in old city of Lucerne"
Room clean and comfortable. Breakfast buffet good, but tea was only served cup by cup, whereas a pot of tea would have been preferable. Or self-service facility for tea
"Great location but a bit expensive"
The Magic Hotel has a great location and it is one of the cheaper ones in the neighborhood. It is managed by Best Western about 2-min away by foot (i.e., check-in, breakfast, etc.) but service level is the same.Biggest selling points are the individually decorated rooms, which are true, but it is really just marketing. The deco is nicely done but don't […] expect too much. Best part is despite of the location, it is very quiet. 더 보기
"Awesome Location .."
The hotel is very near to the train station. The location is awesome .. it is just by the river side. There are lots of nice restaurants nearby. The rooms have unique sense of decoration.
"Magic Hotel in Lucerne"
Very good location over looking the square in the old town. The room delightfully themed and quite spacious Only drawback with this hotel is there is no reception desk ( check in/out ) is done at the Krone hotel Overall a great hotel.
Right in the middle of every thing a visitor to a new city would think important. Breakfast was good, love it when they leave a pot of black coffee on your table at breakfast time! Room at front a bit noisy on Friday night but apart from that its position was pure Magic
"Magic Hotel"
Switzerland is absurdly expensive but if you're going to spend that kind of money you want to be in a great location. Magic Hotel and its parent the Krone (you check in there) are in the heart of Old Town Lucerne, just about the best place imaginable. We got upgraded to an apartment, which was four flights of stairs up but very nice when you got th […] ere. 더 보기
"Good Value for Money"
We liked the hotel in terms of location and comfort in room. though room were small but having all convenience. Staff at reception at hotel was great.
"Big drawback of Magic Hotel"
Noise from the neighbouring clock tower and cafes/restaurant customers would not let me sleep even till past midnight. Due to this big drawback, I would not recommend this hotel to others.
"Jignesh Maniyar Hotel magic Review"
Hotel is at good location but they charged city tax of 2.9 CHF per person per day..i would say its a hidden charge even though it is clearly written in confirmation mail from Hotel.com that it is inclusive of all taxes.
"Magic Hotel"
Superb location within easy walking distance to the entire historic area and transportation (Bahnhoff as well as Lake Lucerne ferry terminals). Was perfect for Fasnacht (Mardi Gras equivalent), but bring your earplugs if you want to sleep and ask for a room facing away from the square.... Tidy, compact, and all the basics covered well, but not a room […] to spend a lot of time in as there were no chairs except the one wooden seated and backed metal chair at the small writing desk. Registration is done at the Hotel Krone (about a block away) which was not mentioned in the reservation confirmation. Not a problem, just unexpected. Wifi did not work in the room, but a free computer for guest use and working Wifi as well as the small cafe used for the continental breakfast was available at the Hotel Krone. This Hotel is great value as a base for exploring, and nearly perfect in location. Highly recommended. 더 보기
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"excellent location"
the hotel was located in the perfect location. SO many shops and restaurants located nearby. very close to other attractions. the staff was nice and friendly and the room was beautiful! breakfast was included and internet was free! two major pluses!
"Good Quality For 3 Star"
Nice location, right in the old part of the city. Room was big, and good room features. Reception is located in another building across the street, no major issue. Very good quality compared to other 3 stars places i stayed in the Switzerland...room was a little pricey but hey its Switzerland.......Would recommend if you just need a place to crash
"Not too bad"
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"Stuffy room that smelled like a barn, rude staff"
We didn't request a particular room so we got assigned to the "Farmer Room" upon checking in. It is decorated (and I use that term loosely) with lots of hay and paper mache chickens. Not exactly luxury especially considering the room price, but I wouldn't have minded so much if the whole room didn't smell like a barn (because of the hay). There is […] no A/C and even though it was relatively cool when were there (needed long pants and jackets every day), the room was small and got very stuffy at night. It felt like a stuffy barn. When we asked to switch to a different room, the front desk staff acted as if we were asking him for a gigantic favor. First he wanted us to check out at 11, leave our bags in the lobby, then come back at 2. They he said he really didn't want to make the switch but would accommodate if we absolutely insisted. Well, I felt put off by this and didn't switch since we were only staying 3 nights. But I didn't enjoy any of my time at the room. The breakfast was in another hotel (Best Western Hotel Krone) and was really lousy. No hot food, the servers took forever just to get us coffee (one time gave us a hard time about ordering cappuccino), and didn't even refill the few cheeses and meats they had out. For the price, this hotel should have been much nicer. I was expecting a fun experience with their theme rooms, but it was really bad. The room was small, stuffy, smelled funny, the breakfast was bad, and the staff was extremely rude. To top it off, they tried to charge me for the tax even though my hotels.com reservation explicitly included it. I simply refused to pay--I was pretty angry at that point. The only good thing was that the location was pretty central to everything. Do yourself a favor and find another hotel (not the Best Western Hotel Krone either--the Magic is run by that one and has the same staff and breakfast). 더 보기
"stay away from this hotel during the summer"
Let’s see for a three star hotel it is sadly lacking in amenities and Hotel.com should consider lowering the star rating. It was hot and only had one fan for room and only two speeds refused request for another fan! Could not make long distance phone call from room and the front desk was unhelpful when asked what to do; just advised there is a phone […] booth around the block. Parking was quite a distance away and had to pay for it myself not even a hotel discount. It has a great location in city center which was ruined by not being able to close the windows due to the heat, yep every night for six nights we got to hear the drunks leaving the local bars between 0300 and 0430 yelling and throwing items around. Oh yeah the breakfast included: is not—have to go to the Hotel Krone where the wait staff is less than enthusiastic in seeing you. So my recommendation to anyone staying here is make sure it is damn cold outside and for the price consider another hotel. 더 보기
"Great Hotel, Great Location,"
If you want something different, this is the hotel for you. Reasonable price for Lucerne, spacious room, wonderful complimentary breakfast, helpful and friendly staff.
"Good Hotel But Noisy"
We were very happy with the hotel overall and the "theme rooms," which were tasteful and not over-the-top. The major problem was noise from other rooms and in the outside courtyard. We could very easily hear other guests, as well as water flowing in the plumbing. Our room overlooked the historic plaza below. Unfortunately, noise bounces off all the […] buildings and seeps through the windows. I would stay here again but would definitely take earplugs with me. 더 보기
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"Ruhige und Zentrale Lage"
Das Magic ist Ruhig und Zentral in der Altstadt nahe einer Kirche - es ist kein eigenständiges Hotel, zum Check in und zum Frühstück muss man zum Hotel Krone ca.100m weiter. Originielle Themenzimmer - Ideal für alle welche ein spezielles Hotelzimmer suchen.
"Mitten im Zentrum"
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Servizio scadente. Stanza fredda. Il resto proprio solo sufficiente. Non lo consiglierei.
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"magic view from our room window"
hotel con servizi standard per la categoria, positiva la presenza macchina per caffè o tè in cialde in camera, posizione eccezzionale nel centro di Lucerna : la camera guardava sulla piazza del Municipio attraverso due belle finestre. prima colazione molto ricca e di buona qualità.
"hôtel Magic au centre ville de Lucerne"
Hôtel bien placé, chambre spacieuse, lit plutôt dur, matelas non comfortable, plein de bosses
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"Ideales Stadthotel, wir waren sehr zufrieden"
Top-sauber (u.a. Nasszellen), reichhaltiges und gutes Frühstück, gutes Bett, nettes Hotelpersonal.
"sehr zentral gelegen"
ausser der nahen kirchglocken gibt es nichts zu bemängeln
Idéalement situé, dans le centre historique et à proximité de tous les transports. Amabilité parfaite du personnel. Décoration originale des chambres. Le seul inconvénient est que la réception ne se trouve pas dans les mêmes locaux que les chambres.
Hotel tres bien. Le seul bémol de ma chambre celle ci donnait sur une petite rue bruillante, par contre situation idéal et chambre très propre.
"farmers room, magic hotel, Luzern"
Magic Hotel in het prachtige Luzern is een leuke ervaring geweest. Ik verbleef in de Farmers room, wat een zeer originele ervaring was. Hetgeen wel vermeld zou moeten worden bij reserveren van het hotel is dat je je moet inschrijven in het Best Western hotel 2 straten verder. Hier verkrijg je ook het ontbijt (wat soms niet heel praktisch is). Ik raad […] dit hotel aan voor iedereen die de gewone hotelkamers een beetje beu zijn, en die zoeken naar net dat iets anders en speciale. 더 보기
"nettes Hotel in perfekter Lage"
perfekte Lage in der Fußgängerzone Luzerns, dadurch bedingt des Abends (insbesondere am Wochenende) etwas gehobenes Geräuschniveau durch Passanten - aber vertretbar; saubere Zimmer, leider etwas kühl eingerichtet; Frühstück im ca. 100 m entfernt liegendem Hotel "Krone" - kein Problem, lecker, reichhaltig; SEHR nettes, kompetentes Personal am Empfan […] g 더 보기
Beim Hotel Magic ist eine Baustelle. Ab 7 h war die Nachtruhe vorbei! Dies muss m.E. unbedingt bei der Reservation erwähnt werden, d.h. im Internet ersichtlich sein. Best Western schob das auf das Internet ab, ich denke aber, dass Best Western dafür verantwortlich ist, das überhaupt an die zuständigen Stellen/Reservationspartner weiterzuleiten.
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"Posizione ideale nel cuore di Lucerna"
Ottimo rapporto qualità-prezzo. Posizione strategica all'interno della città vecchia di Lucerna.
Die zentrale Heizung war ausser Betrieb (kalt)
"Good location but poor service"
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"Hotel Magic"
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Hôtel idéalement situé dans la vieille ville historique et à 5 mn à pied de la gare principale de Lucerne, en deuxième ligne par rapport à l'Egg, accès direct par le pont piétonnier Rathaus Steg. Chambres à thèmes (angels, symphonie...), confortables, calmes. Pas de personnel hôtelier dans les locaux, l'accueil (check-in et check-out) et le petit […] déjeuner se situant au Best Western Krone à 50 m du Magic Hotel. Une adresse à retenir pour un séjour à Lucerne ! 더 보기
"Mitten in der Altstadt"
Sehr gute Lage, mitten in, der Altstadt, nahe dem Fluss und See, angenehmes Zimmer, gute Grösse, alles Nötige vorhanden, frisches Frühstück, sehr angenehm.
"Der etwas andere Wandschmuck"
Das Hotel Magic in Luzern ist wirklich Magic. So waren wir im Farmer-Zimmer. an den Wänden hingen Strohnester mit Hühner drin, in allen Farben. Es war sehr angenehm und die Bedienung sehr zuvorkommend. Nur empfehlenswert
"Turmuhr schlägt jede Viertelstunde"
Wir buchten 3 Nächte in dem Hotel in der Fußgängerzone, um ohne Auto in die Altstadt und abends zum Restaurant zu gelangen. Das Hotel ist vorteilhaft für Nachtschwärmer. Wem es nichts ausmacht, jede Viertelstunde von der Turmuhr gegenüber geweckt zu werden bzw. von den Stimmen der Restaurant- und Barbesucher, die nachts vor dem Haus palavern, kann […] hier das Leben Luzerns rund um die Uhr genießen. 더 보기
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