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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"Quiet Surroundings"
We very much enjoyed our stay, including the nature trails, which were both scenic and invigorating (hilly!).
"Excellent Stay"
Only issue was booked king room and received dual queen. Aside from that the staff was tremendously helpful and pleasant. Rooms well accomodated and the continental breakfast was delicious. Will stay there again.
"Aging but comfortable"
Rooms small-ish with even smaller-ish windows, comfy bed, clean enough, hair dryer didn't work, hallway was smelly (though room did not smell). Neighborhood is an awful small-industrial area, though there are plenty of restaurants not far away. Overall I'd call it a satisfactory safe-haven for travelers but far from resort material, barely justifying […] the price charged. 더 보기
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Rooms were a bit shabby. The sheets were stained and did not look clean. Room was changed by management without a problem.
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"Nice location"
Very nice location. Place was lovely.
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"Nice place to stay near Binghamton"
While our king bed room was not ready upon arrival, they quickly arranged for a double queen which was very satisfactory. Breakfast was decent but I would not recommend the waffles as the gridle did not fully cook them, Bacon was perfect as was sausage,
"Traditions at the Glen"
The hotel was spotless and when the guests in the neighboring room were speaking too loudly in the evening the manager promptly accomodated my request for a new room. Add to that a nice complimentary breakfast and wonderful views, this is probably the nicest place to stay in the area.
"Traditions of the Glen recovered well after flood"
had stayed at this hotel before. This time it was just a couple of days after the flooding from Hurriucane Irene. There was considerable damage all around but the hotel, which was unaffected, was back in full service. The room we stayed in ws small but adequate. The dinner was excellent. They have a well-known spa, but book ahead to make sure you get […] an apppointment during your stay. 더 보기
"Small rooms"
The hotel needs some serious renovations, mattress way to soft, . the king bed barely fit in the room .
I do apologize that your stay with us was not as comfortable as you had anticipated. All of our guest rooms are furnished with a Sealy Ultra Plush Euro Pillow Top mattress. I am sorry this was too soft for your taste. Most of our traditional king bedrooms are on the cozy side with the anticipation that most guests do not spend much time in their room. We do offer several larger options including rooms with two queen beds, king fireplace rooms, Homestead Suites and a few deluxe suites. Thank you for your valuable feedback.
트레디션스 앳 더 글렌 리조트 (Traditions At The Glen Resort)의 답변 1개"Excellent hotel"
Thrilled to see the area has saved a beautiful old IBM mansion. Accomodations were excellent. Facility has been restored, high end finishes for a local hotel. Very comfortable beds, nice fireplace, and great bathroom. Food was very good for the breakfast included with your stay. The grounds were lovely. Friendly staff. Use to live in the area and will […] definitely stay at The Traditions when we return again. 더 보기
"Nothing to rave about"
Stayed there one night and room smelled of mildew. You can open the window but there are no screens so mosquitoes can get in. Bed was not that comfortable either. That was a reward night and that was wasted.
"Traditions at the Glen"
I found the Traditions at the Glen to be a well maintained, helpful and friendly resort. The room was well cleaned, the bed super comfortable and the resort location was tranquil and serene. The view from the resort was incredible. A panoramic view overlooking the river valley. Am definitely staying there again for it was well worth the money and time […] spent there. 더 보기
"Traditions at the Glan"
The room was not as clean as could be when I arrived. There was sugar on the coffee tray from the last guest. Toiletries were not replaced for the second day. The breakfast buffet had no condiments for the eggs and there were no napkins. Tea varieties were more abundant in the lobby than in the restaurant. The water for the tea both days was not hot […] enough to brew the tea. Wireless internet was not working in the West Wing and was led to believe that this was a new issue. I was given at CAT 5 cable and to my amazement, found another in the room when I got upstairs. Obviously, this was not a new problem. The staff was courteous and friendly but would not recommend the hotel. I had a wonderful massage at the spa. 더 보기
I truly apologize that your experience was not to our standards. We have made some team and management changes since your visit with us in August. Your valuable comments have been shared with the team in effort to improve as we continually strive to exceed every guest’s expectations during every stay. We had experienced wireless internet issues and have consulted an IT professional. All wireless is working wonderfully through the entire facility! I am so pleased you were able to enjoy a relaxing massage and have shared your comments with the spa team. I would like to invite you to join us for a second opportunity to exceed your expectations.
트레디션스 앳 더 글렌 리조트 (Traditions At The Glen Resort)의 답변 1개"Charming change from the usual!!"
Great place to stay at a great price! The history behind this resort is interesting and displayed throughout the resort. Highly recommend this resort if you are in the area!!
"Tradition at the Glen - just as it implies"
This hotel is certainly a "tradtion" of quality and gentility. It is a gem for the area - very comfortable, serene and quiet in a beautiful setting. Even though several events were being held here, there was absolutely no commotion and my stay was restful.
It was a pleasent stay for our family. The staff was very friendly and helpful, environment was refreshing and relaxing. Building had character, rooms were tastefully decorated and very clean. Beds were very comfortable. Nothing bad to say about. We'd definitely stay there again if we visit the same neighbourhood.
"Poor management"
We arrived at the hotel at our requested early check-in time, with a toddler and about 2 1/2 hours to prepare for a wedding. No effort was made to have the maid clean our rooms next, and after about an hour's wait, I went up to see the rooms and personally asked the maid to prepare our rooms next. She had no idea that this had been requested. We waited […] another hour before only one of the rooms was ready. We felt this was very poor management, as well as no apparent soundproofing between the banquet hall, with a noisy wedding, and our rooms right above the hall. The grounds were lovely, but the hotel staff seemed clueless. 더 보기
I would like to thank you for your valuable feedback as we continually strive to exceed every guest’s expectations. I am deeply sorry your experience was not enjoyable or to our standards. We have shared your comments with the team. We have also made some changes to the team and management. We have held a few training sessions to refresh our expectations of customer service. I do understand that waiting for a guest room especially with a little one is stressful. Our team very diligently tries to accommodate all early arrival requests, but sometimes we fall short of this expectation. It is true that during some special events such as a wedding that a few guest rooms may hear some of the music from the festivities. We try to accommodate this by placing guests attending the festivities in these rooms and all other guests in other rooms. Again, I would like to apologize that you did not enjoy your experience.
트레디션스 앳 더 글렌 리조트 (Traditions At The Glen Resort)의 답변 1개Great half way stop on the way to Buffalo/ Niagara etc. Friendly staff, picturesque location, clean rooms. I would have preferred the room to be more ventilated. Otherwise great for a nights stay.
"Best Hotel in the Triple Cities"
Hands down the best place to stay in the area!
"Exceed my expectation"
Good and quiet Air conditioner. clean and no bad smell . Good condition plus free WIFI. Staffs were super kind. I will stay there again when I go up next time.
"like staying as a guest in someones home"
This is an old restored estate so the rooms are smaller than most hotels,however,it was so homey and comfortable. The peacefullness of the area is worth the price not to mention the little extras like a library room to read in and excellent restaurant. We wish it was closer to our home in Florida because we would surely use it often as a nice retre […] at. 더 보기
"No Service & they didn't care"
We stayed there two nights. Upon arriving back at our room after the first night we found the room had not been made up. When we told the girl at the front desk, here reply was "I will leave a note with the supervisor. No attempt to make the beds, pick up dirty towels empty the waste baskets, or replace the coffee. The next morning when I was checking […] out. the only response I got from the Day clerk was "Sprry about that". This is not what I expected from a inn of this sort. 더 보기
Thank you for your valuable comments. I truly apologize that you felt as though we ‘don’t care.’ This is never our intention or nor is it our standard! Please know that we have taken your comments seriously and have made changes to our team and management since your visit in July. It is not typically for any guest room, unless requested, to not receive excellent service. Our guest service team is also now trained how to service a guest room in the event service is requested after hours. I would like to invite you to visit us should your travels bring you to the Binghamton area again so we may exceed your expectations as is our standard.
트레디션스 앳 더 글렌 리조트 (Traditions At The Glen Resort)의 답변 1개"very pleased"
was in town from new jersey, unfortunately for a funeral for one of the area's best families "the Bardalas family" and stayed at here. Although it is an older hotel, the rooms were immaculate, bath rooms new, beds comfortable and the staff marvelous. There were nine of us from out of town and we all agree that the next time we are in the area, this […] is where we will be staying. 더 보기
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Nice hotel!! And great breakfast!!
Hotel is just outside Endicott, NY. A former IBM conference center it is a throw back to the best of the fifties. The dinner was reasnonably priced and very good. The grounds themselves were great but the nearby empty IBM plants, so right there, were depressing. The staff while young was well trained, We would stay there again and already recommended […] it to others. Paul and Holly 더 보기
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"JC Hotel"
Excellent accomodations in every way. Breakfest bar was well supplied with good selections. Airconditioning in room was very confortable and ran very quite. Staff was very accomodating in every aspect. I highly recommend this hotel.
"Comfortable Stay"
My husband and I have stayed at Traditions last year. My Husbands best friend had his wedding there! It was wonderful! The rooms are comfortable and always clean, staff always friendly and inviting, and the grounds are beautiful!! We always are glad to have a reason to stay!
"Traditions At The Glenn, Johnson City, NY"
Very nice hotel. Breakfast was good, but they forgot to put the toast out.
"A wonderful getaway or stop on the road - Beautifu"
This place is just great you can smell the nature outside and the building is marvellous.
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"The Glen Resort"
This is a great place with a lot of history, build in the 1940's as a country club and training center for IBM it has trasitioned into a very nice place to stay. The staff was very nice and very helpful. The Breakfast that they includes in the price was one of the better ones that I have had in my travels. It was very easy to find and if you like charm […] and recent history, this is a great place to stay. When I am in the area again , I will stay here again. 더 보기
"elegance and tradition!"
This is not a hotel stay but being at home with friends. The staff is friendly, accommodating, and there to make everything perfect. The restaurant offered a dinner that was superb and of the highest quality while presented and served professionally. We thought we were in a special New York City steak house, from the filet mignon, shrimp, crab cakes, […] and selec minature vegetables. The rooms were well furnished, great mattresses, and quiet. The grounds and walking trails were unexpected but very welcome. THE PLACE to unwind, relax, and if you are a golfer enjoy a splendid course. My wife and I have been referring to it as the "Little Wiliamsburg Inn. We will be back again and again. 더 보기
"Excellent in all respects....a distinctive place!"
I was traveling on business and I typically use a Comfort Suites or a Marriott hotel (Residence Inn, Courtyard or full service Marriott).....decided to try this. This was a great choice.....located on a beautiful hillside overlooking the city with a nice golf course and great hiking throught "the Glen".....yet very very close to a large mall and nifty […] Wegmans grocery store (try it....great food court inside). Clean, nicely appoointed, and great service. Staff service and professionalism was the equal of a full scale Marriott hotel. I was a little concerned the description suggested internet was only available in public areas....but I had a great wireless signal in my room allowing me to conduct business online. Great experience. Will definitely stay again when in the area....try it! 더 보기
"Traditions at the Glen Hotel and Restaurant"
We stayed at this resort for the first time on Saturday March 19, 2011, the night of the SUPERMOON! It was beautiful and so is this place! The front desk manager Chris was very helpful as was the female bartender/server. Dinner was just OK. Standard rooms are NYC small so if you want space, get an upgrade. All in all a great visit and place! We will […] be back. Best hotel around the triple cities by far. 더 보기
"A disappointment"
This was a special “just because” gift from my husband. We should have known we were in trouble when we ordered two large sodas at the bar, got two glasses of ice and a drop of soda for $4.00. Unfortunately, the room was small and HOT. Nothing we did could cool it down. We notified the service desk in the morning that it was 79 degrees in our room. […] She attempted to adjust it, but maintenance wasn’t available until after we checked out. The electrical outlet for our laptop was behind the desk, so we had to move the desk. For breakfast, served 7-10 we arrived at 8:30 to no eggs, no bacon and no replacements until long after we settled for toast, fruit and yogurt. Probably healthier, but not what we wanted. We’ve stayed in far better facilities for far less money. 더 보기
I am sorry we feel short of your expectations and ours. Our Tavern dining team has been put through training a few times to refresh customer service and our expectations. I do apologize that the heat was not working properly in your guest room and maintenance was not summoned to address this issue for you. The comfort of our guests is most important. We have made changes to our team and management and I assure you the level of customer service is as it should be. Again, it is our goal to exceed every guest’s expectations during every visit and I apologize we did not do that for you. I would like to invite you to visit us should your travels bring you to the Binghamton area again so we may exceed your expectations as is our standard.
트레디션스 앳 더 글렌 리조트 (Traditions At The Glen Resort)의 답변 1개"Tradtions at the Glen - Johnson City, NY"
The hotel used to be the IBM resort for the employees for training, award getaways, etc. I grew up here and it was nice to see that this landmark had been converted to a wonderful resort. We truly enjoyed our stay at this resort. We took full advantage of the Spa at this resort and our family agreed that this spa is one of the top three we have been […] to. The Sunday brunch was delicious and a wide variety of food items. We brought our extended family for brunch and the wait staff we attentive and very personable. Everyone at this resort/hotel were very pleasant, accommodating, and helpful in every way. It was a great getaway for me and my husband while in town for the holidays and family get togethers. We highly recommend that you stay here instead of the chain hotels in the area. It sits on a hill overlooking the previous golf course and you have a view of the hills in the area and the glen is here for walking trails. We can't wait to return and stay here again. 더 보기
"We loved it here"
beautiful room, comfortable bed, helpful staff, very nice breakfast in a room with a lovely view, would stay here again especially for a special occasion. very close to mall and nice places to eat but I would try their restaurant which had a small menu but looked very nice.
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"Traditions at the Glen Resort"
The Traditions at the Glen Resort brings the best the triple cities has to offer. The rooms were small, yet comfortable and cozy. The breakfast offered was a step above a traditional continental breakfast as it included bacon, scrambled eggs and fresh waffles. We enjoyed the location on the hill and the numerous trails to walk on. Also enjoyed seeing […] the history the Traditions had to offer. 더 보기
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The area around this hotel was beautiful, as well as the hotel itself: a pleasant surprise. We thought the evening on-the-property restaurant staff was very pleasant and helpful. The food was fresh and reasonably priced. The front desk staff, although adequate, were less than welcoming.
"Nice but Less than Expected"
After seeing the photos online and reading the reviews I was expecting quite a lot. While the hotel is beautiful and was comfortable, I thought the room would be a bit bigger, a bit more luxurious. We were also disappointed in the restaurant which was really just a few tables and a bar and very expensive and limited menu next to a loud party room (there […] was a wedding). We didn't try the spa, but that did look great. The woman at check-in wasn't especially gracious, though the woman at check-out was. AND like a previous guest, who also reviewed this hotel above, we got the room next to the stairwell. While we were lucky not to get too much traffic on the stairs, it was quite loud when people went up and down. 더 보기
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