2013년02월25일에 대한 Hotels.com 고객의 이용 후기
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"기차역에서 가까워서 좋음"2013년02월25일에 대한 Hotels.com 고객의 이용 후기
유럽 평균 호텔 이상
2013년01월29일에 대한 Hotels.com 고객의 이용 후기
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"훌륭한 위치의 괜찮은 호텔"2013년01월07일에 대한 Hotels.com 고객의 이용 후기
Zeil 거리, Römer 등을 모두 걸어서 갈 수 있습니다. S-bahn과 U-bahn이 바로 앞에 있어서 공항이나 기차역으로의 이동도 쉽습니다. 직원들도 친절합니다. 조식 뷔페도 맛이 좋은 편이고, 레스토랑 한 쪽은 공원을 향하는 큰 창이 나 있어서 보기도 좋았습니다. 객실도 대체로 편안했지만, 책상 구석이나 침대 옆 탁자 등에 먼지가 조금 쌓여 있었던 점이 아쉽습니다. 3층에 묵었는데 밤에 건물 외부 조명이 아주 강해서 암막 커튼을 치지 않으면 잠들기 힘들었습니다.
2013년01월04일에 대한 Hotels.com 고객의 이용 후기
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호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
**이 편의시설은 일부 객실에서만 이용이 가능할 수 있습니다. 일부 편의시설에는 추가 수수료가 부과될 수 있습니다.
추가 요금 지불 시 매일 오전 6시 30분부터 오전 11시까지 레스토랑에서 아침 식사(풀코스)가 제공됩니다.
쉐라톤 프랑크푸르트 에어포트 호텔 & 컨퍼런스 센터에는 2 개의 레스토랑이 마련되어 있습니다.
24시간 룸서비스를 이용하실 수 있습니다.
이 호텔에서는 헬스클럽 및 사우나 같은 레크리에이션 서비스/시설을 제공합니다.
아래의 레크리에이션 활동은 숙박 시설 내 또는 숙박 시설 부근에서 이용하실 수 있으며, 이용 시 별도의 요금이 부과될 수 있습니다.
서비스 이용 시 또는 체크인/체크아웃 시 숙박 시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
위 목록에 명시되지 않은 다른 항목이 있을 수도 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Germany's largest airport is 12 kilometres from Frankfurt city centre and an important European hub for international flights (a plane takes off or lands every two minutes). The two terminals are connected by shuttles and divided into concourses with 24-hour shops and restaurants. S-Bahn trains connect the airport to Frankfurt main station; long distance train services run to Cologne and southern Germany.
프랑크푸르트 지역의 모든 호텔 보기이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
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"공항에서 바로 이동하는 편리함"
공항의 위치가 완벽합니다. 오랜 비행 후 공항 건물 내에서 바로 이동하여 쉴 수 있다는 장점과 다음날 Transfer할 때 곧바로 공항과 연결되는 위치상의 장점이 큽니다. 쉐라톤 계열이라 시설도 청결하고 서비스도 좋습니다. 공항 기차역과 지하철역도 연결되어 있어 시내 이동이나 ICE로 독일 타 도시로의 이동성도 뛰어나고... 하루 잠깐 휴식만 하기엔 다소 가격 부담이 있지만, 가격 만큰의 시설과 편의성을 가지고 있습니다.사실 확인된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"쉐라톤호텔"
방은 다른 쉐라톤과 비슷했습니다. 이곳은 공짜로 제공하는 물은 없습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"Clean and convenient"
Nothing special about this hotel except for its great location inside the terminal 1 building which makes it very convenient for travellers waiting to connect a flight early morning.사실 확인된 Hotels.com 숙박객 이용 후기
"Good For Airport Overnight"
Hotel is perfect when flying out of Frankfurt in the early morning. It is between the train station and terminal 1, so it is easy this way. I normally do not use this hotel as the cost is very high, relative to the convenience, but there was a sale so I took it. If the hotel is not at a deep discount it is not worth it, there are many hotels quite close […] which are a better value, and if you had to go to terminal 2 a taxi from a local hotel is easier. Overall the hotel is expensive for what you get, the check in took 20+ mins, the bed was not comfortable, and you had to pay for internet. Best thing, 5 minutes to the check-in at terminal 1. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"convenience rules"
Fine accommodations, convenient location, quiet rooms in Tower. Pricy overnight and breakfast! Lamps at night stand don't allow reading in bed.사실 확인된 Hotels.com 숙박객 이용 후기
"Airport hotel"
Attached to Frankfurt airport so convenience for flights is high. Typical Sheraton experience, nice room. Wifi expensive unless you use it in public areas. If you want to eat in the German community and not at the hotel, is an expensive cab ride to any restaurant and not walkable from hotel. If you have an early flight to catch, or if your flight is […] delayed as mine was for 5 hours, it is a great location and value. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Convenient location"
Excellent for access to airport.사실 확인된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"Can't get better location for a layover"
If all you want is a really nice hotel with amazing access to FRA Airport for a layover, the Sheraton's great. It's got really nice meeting facilities, and overexpensive but interesting restaurants and bars-- definitely don't buy the breakfast, but instead go to one of the many kiosks around the airport and buy fresh (and way more affordable) breakfast […] items at pretty much any time of day. It's got free web usage, which is also nice. But the connections to the city are absolutely perfect. If you are catching a morning flight, but still want to go out the night before, just jump on the train for a painless ride into the city; the system runs past 1am, so you'll be able to stay out a while without worrying about taking a costly taxi ride. The rooms are comfortable and relatively modern, although the bathrooms could definitely use updating. I personally had a problem with my TV, which was unable to be resolved during my stay; however, I was only there for a night, and only wanted to watch it for an hour or so, so it wasn't worth working with the hotel to get it fixed... I just told them to make sure it was fixed for the next guest. It would be really nice if they gave complimentary bottled water or something--considering their five-star status, that's the least they could do, no? 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Great for Airport meetings"
Very Comfortable....... I think maybe better than the Hilton.......사실 확인된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"Good hotel!"
It was good hotel, room was kinda old and Internet service was not free!검증된 Expedia 이용 후기
쉐라톤 프랑크푸르트 에어포트 호텔 & 컨퍼런스 센터 (Sheraton Frankfurt Airport Hotel & Conference Center)의 답변 Dear Sir or Madam, Thank you for taking the time to post your review here. May I suggest that you book a Club room at your next reservation? We renovated the Club rooms last year and they are very, very cozy and inviting. Plus, Club guests can use internet for free and get complimentary access to our luxurious Club lounge. I think you will like it there. Since a few days we offer free Wi-Fi for all hotel guests in the huge lobby area. We would be happy to see you soon again. Best regards, Sascha Konter General Manager Sheraton Frankfurt Airport Hotel & Conference Center
"book this hotel if you stay for 1 day in Frankfurt"
Very convenient for a one night stay ,especially if you have a morning flight . The internet connection was terrible and this is a big issue for me. Everything else was perfect.검증된 Expedia 이용 후기
쉐라톤 프랑크푸르트 에어포트 호텔 & 컨퍼런스 센터 (Sheraton Frankfurt Airport Hotel & Conference Center)의 답변 Dear Sir or Madam, Thank you very much for your feedback regarding your recent stay at our hotel. You highlight the convenience of our location. It is indeed a priceless advantage to be able to stay so close to the airport without having to deny oneself a little comfort. And the airport noise is not to be heard inside the hotel. My apologies for the bad internet connection; I will immediately follow up with my team to see what caused the trouble. I appreciate your feedback and generous score very much and hope you will stay with us again at your next trip to Frankfurt. Best regards, Sascha Konter General Manager Sheraton Frankfurt Airport Hotel & Conference Center
Wifi was not included in the room rate as website said, which is why I picked thE room rate. Then Internet kept shutting down and had to move rooms....사실 확인된 Hotels.com 숙박객 이용 후기
"Business Travel"
Took my credit card details for extras and then bar staff had to come up to my room at 23:30 because payment for food was rejected. I was in bed!검증된 Expedia 이용 후기
쉐라톤 프랑크푸르트 에어포트 호텔 & 컨퍼런스 센터 (Sheraton Frankfurt Airport Hotel & Conference Center)의 답변 Dear Graham, Thank you very much for staying at our hotel and sharing your feedback with us. Please accept my apologies for this incident; that was certainly not a standard service of our hotel. I will immediately follow up with my team. If you would consider staying at our hotel again we would be very happy. Best regards, Sascha Konter General Manager Sheraton Frankfurt Airport Hotel & Conference Center
It was good. I wish there is clearer signes in the airport about where to find it.사실 확인된 Hotels.com 숙박객 이용 후기
"Great Location"
The staff at the front desk were excellent, only to be undermined by the fact that they issued me a room that was not made up. This took 10 minutes to resolve - but fortunately it was. I was assured that I would be able to eat in the restaurant, but given the 10 minute delay - I arrived at 9:45 pm only to be told that I was too late and I would have […] to go to the tavern. This wouldn't have been so bad had the M'd not been so abrupt in her dealing with me. The silver lining was the complete opposite approach in the Taverne. The food was good, and the service excellent. 더 보기검증된 Expedia 이용 후기
"Great way to wait for my connecting flight"
Stayed here waiting for connecting flight next morning. Having a direct connection to the airport and walking to check in was a great experience. Rooms, Lobby, Restaurants and general condition of the Hotel were all great. No complaints whatsoever. All in all a great experience.검증된 Expedia 이용 후기
very good location, walking distance from terminal 1. sound proof for the room is excellent, can't hear the noise from the aircraft.사실 확인된 Hotels.com 숙박객 이용 후기
"Stop over if flight out from Frankfurt"
Check in was shockingly slow Perfect for people catching a flight the next day having just flown in the day before. Breakfast was good but very busy as there was a conference going on, so queues for hot food = chairs were not available for people to sit down to eat breakfast and staff were having to move them around to cater for everyone. Make sure […] you book well in advance if you are not a business traveller, it is very expensive for what you get. 더 보기검증된 Expedia 이용 후기
Hotel conditon very good. Service poor.사실 확인된 Hotels.com 숙박객 이용 후기
"Nice stay!"
Spent one night while waiting for a morning flight. Enjoyed the German restaurant for dinner. Great spaetzle. I was a young woman traveling alone and felt safe. Safe was very nice.검증된 Expedia 이용 후기
"well linked to the city"
It's pratic to be at the airport if you have few time to spend.검증된 Expedia 이용 후기
"Convenient hotel"
We arrived at 7pm, and told the room wasn't ready ( for 45 min).We all found the room to be to be too hot (Dec 21st) and the small amount the one window opened to not help much. There was no air conditioning, so I'd hated to be there in summertime.검증된 Expedia 이용 후기
"Excellence All Around"
This hotel is top notch and was one of the best values I've had.검증된 Expedia 이용 후기
"Great place!"
Pillows could be fluffier, but everything else was top-notch.사실 확인된 Hotels.com 숙박객 이용 후기
"excellent but expensive & no-cancellation terms"
I booked the hotel room to recoup during a 10-hour layover. A flight cancellation reduced my time in the room to 2 hours, but in the event an extremely useful nap and shower.사실 확인된 Hotels.com 숙박객 이용 후기
이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"Frustrated"
Arrived late after a 4 hr flight. Long line up then was told they didn't have a king bed as booked so was ok to take two queens. Got to the 6 th floor with lots of luggage and the room was small with two twin beds. Was not impressed so went back to reception and was told they did not have any more kings and that they do not have queen beds at the hotel […] so I was given incorrect information the first time. I told the gentleman that was not acceptable and I stood there and told him I was sure he could do something and guess what we got a king bed. Restaurant was very expensive but good. 더 보기검증된 Expedia 이용 후기
"Feels long in the tooth"
Hotel is conveniently located but feels old and needs a revamp. Rooms only OK and extremely expensive food and internet. Room service staff had poor English, so had to speak to three people to place an order off the menu! Not acceptable for an 'international' hotel at an airport.사실 확인된 Hotels.com 숙박객 이용 후기
"A"
It took a little longer than I had hoped to check in and out, otherwise a great hotel검증된 Expedia 이용 후기
이 고객님은 의견을 남기지 않았습니다.사실 확인된 Hotels.com 숙박객 이용 후기
"Great location!"
The perfect hotel if you have a flight in or out of Frankfurt! It is literally right in the airport with its own entrance to Terminal 1. Our stay was short as we had an early flight out in the morning but we enjoyed our dinner the night before. The bed could have been a bit softer but otherwise the room was fine.검증된 Expedia 이용 후기
"Within the airport"
Comfortable, clean and convenient hotel for overnight stay at Frankfurt Airport before a next day departure. Breakfast not included at lower rates. A bit challenging to drive your rental car to the hotel entrance.사실 확인된 Hotels.com 숙박객 이용 후기
"Frankfurt Airport Sheraton"
Great location for the traveler that is stuck in Frankfurt overnight and needs easy access to the airport!사실 확인된 Hotels.com 숙박객 이용 후기
"Good for short stays."
Great, Good restaurants on site and close by and trains on site.검증된 Expedia 이용 후기
"Great hotel, very convenient, tremendous staff,"
The room was spotless and comfy, the staff was spectacular... they're really what make this hotel stand out. I had a lot of work to focus on while in my room so I ordered room service twice and loved it. Quick service and great food.사실 확인된 Hotels.com 숙박객 이용 후기
"Convenience for airport"
The hotel is situated opposite Terminal 1 at the airport but directions to get to it from the terminal building are confusing. Reception staff were very friendly and welcoming and the room was ready despite my early arrival (10am). My room was very comfortable and clean. Although there were tea/coffee making facilities provided the only way to heat […] the water was by using the filter coffee machine, no kettle! No milk was provided, not even in the mini bar. Mini bar prices were as usual extortionate - 6.50 euros for a small bottle of water. Dinner in the restaurant was lovely, although the a la carte menu was a little overpriced. The breakfast buffet was good although not much choice of hot food and at 32 euros did not represent value for money at all. Especially as there was only one price even if you only wanted juice, coffee and a croissant!! 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Great Location"
Clean, good staff, excellent location...nothing beats walking to the airport for your flight.검증된 Expedia 이용 후기
"Great airport hotel"
One of the most convenient airport hotels I've found.사실 확인된 Hotels.com 숙박객 이용 후기
"Most convenient hotel for flyong out early morning"
Pleasant and helpful staff. Most convenient hotel if you fly out from the airport in the morning. Reasonably priced for this convenience, but always I find the extra charges for wireless use excessive and annoying.검증된 Expedia 이용 후기
"Great hotel"
We really enjoyed our stay here, it was really quiet despite the location. Staff were very friendly and helpful.검증된 Expedia 이용 후기
"Airport overnight"
Great hotel, great staff. This was perfect as I had to spend one night in Frankfurt and catch a very early morning flight out.사실 확인된 Hotels.com 숙박객 이용 후기
"Horrible Stay"
We checked into our room and saw that the toilet was leaking.I tried 3 times to call the front desk with no answer.We left the room and went to the front desk.The employee there at the time was the only employee to be nice and helpful.He said he will call someone to fix the problem. He then asked did we want to move rooms?I said no not at this time […] we were going out to eat dinner.When arriving into the room, the bathroom was a mess.Water and dirt all over the floor and also a screw.I called again, it took me 3 tries.Finally I got an answer.I explained to the lady about the mess and how unhappy I was.She had to put me on hold and ask someone then said the problem was too in depth and they were unable to fix it that night.I asked what now?she would have to see if it would be o.k. if we got moved.She said someone would come to our room and help us to another room. It took them almost 45 minutes to get to our room with a new key and said this is for your new room and have a nice night.By that time it was late and we were too tired to complain.I went to check out the next morning and the lady that helped me said my room was already paid for and have a great day.I then told her that I was unhappy and tried to explain what had happened with our stay and she just said "really, o.k., oh" She was not very friendly.I am very unhappy with the customer service that this hotel showed me in my stay.Hopefully not all of your guests are treated the way that we were treated. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"It doesn't get better than this!"
The service was perfect. Help to the room with luggage, a wake up call at 4 am, and then at 4:45 the luggage picked up and taken to the lobby for coffee and croissant, then they took the luggage to the sky train for us to go to terminal 2. I wish there were hotels at terminal 2, but since there are not, this is the best place to stay at Frankfurt a […] irport. 더 보기사실 확인된 Hotels.com 숙박객 이용 후기
"Good comfy enough but not amazing"
Typical busy airport terminal hotel but my goodness not nearly as good as other sheratons in Europe (especially for the price!). Bed was comfortable and room was quiet and spacious but the Internet cost 20 euros.사실 확인된 Hotels.com 숙박객 이용 후기
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