호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
이 리조트은(는) 요금 일체 포함형입니다. 즉, 시설 내 음식과 음료가 객실 요금에 포함되어 있습니다. (일부 제한이 적용될 수 있습니다. 예를 들어, 고급 메뉴나 음료 또는 특정 식당에서의 식사는 해당되지 않을 수 있습니다.) 숙박 고객께서는 스노클링 등과 같은 시설 내 즐길거리를 무료로 이용하실 수 있습니다. 세금과 봉사료가 포함되어 있습니다. 객실 요금에 포함되지 않은 항목의 경우 별도 요금이 부과됨을 양지해 주시기 바랍니다.
세금 및 봉사료
세금과 봉사료가 포함됩니다.
식음료
**이 편의시설은 일부 객실에서만 이용이 가능할 수 있습니다. 일부 편의시설에는 추가 수수료가 부과될 수 있습니다.
Renova Spa에는 커플용 방을 포함하여 5개의 트리트먼트실과 야외 트리트먼트장이 마련되어 있습니다. 마사지는 해변이나 스파에서 즐기실 수 있으며 얼굴 트리트먼트 서비스, 바디랩, 전신 트리트먼트 서비스과(와) 같은 다양한 서비스를 이용하실 수 있습니다. 아로마테라피을(를) 비롯한 다양한 트리트먼트 테라피를 이용하실 수 있습니다.
18 세 미만의 어린이는 보호자가 감독하는 경우에 한해서만 스파에 입장할 수 있습니다. 18 세 미만의 투숙객은 스파에 입장하실 수 없습니다.
리우 오초 리오스(올 인클루시브)에는 아침식사, 저녁식사을(를) 제공하는 레스토랑이(가) 마련되어 있습니다.
본 리조트에는 전용 해변, 야외 테니스 코트, 헬스클럽이(가) 마련되어 있습니다. 숙박시설 내에는 야외 수영장, 어린이용 수영장, 스파 욕조 등이 마련되어 있습니다. 기타 레크리에이션 서비스/시설로는 사우나, 한증막이(가) 있습니다.
18 세 미만의 어린이는 피트니스 시설 또는 스파 욕조에 입장할 수 없습니다.
아래 기재된 레크리에이션 활동은 숙박시설 내 또는 숙박시설 부근에서 이용하실 수 있으며 이용 시 별도의 요금이 부과될 수 있습니다.
서비스를 이용하거나 체크인/체크아웃 시 숙박시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
목록에 기재된 액수 중 일부 요금이나 보증금은 세금이 합산되지 않은 액수이며 변경될 수 있다는 점을 유의하여 주시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
Excellent is the only word I have to describe it. I forgot to hand in my towel cards so front desk staff should go through a handover procedure for those of us that might forget these things after having such a wonderful time. I would stay there again and again and again.
"RIU Ocho Rios All Inclusive"
We truly enjoyed going to Riu. The service was good, the staffs were pleasant, the different venues of restaurants were enjoyable. Above all, the entertainers made my vacation worth while. They were very talented during the evening shows and very pleasant to every guests throughout our stay!
""The Beautiful RIU" in Ocho Rios, Jamaica"
I have to say, this was the most memorable trip we've had throughout all our many trips to Jamaica. This hotel was the "bomb"!!!! We loved every minute of our stay there. The food was excellent, the atmosphere was magnificent, and the employees were excellent. They made us feel welcomed and the service was superb. Can't complain not one bit, and I definitely […] would recommend this hotel to my friends and family. Once again, on behalf of my friends and I, we would like to say " thank you RIU for an outstanding service". We will definitely be back!!!!!!!! 더 보기
"Rio in Ochoa rios"
My visit to Rio was a wonderful experience. The staff was very friendly and helpful. I recommend Rio without any reservation.
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"RIU Ocho Rios"
The quality of service was not consistent. We had to wait a long time to check in and then did not get the type room we requested. We did get another room, however some of the pillows in the new room did not have pillow cases and not enough towels. The beach towels all had stains on them. The lock for the safe did not work at first. Some pros: nice […] decor, beautiful beach, several different types of food, good entertainment, nice entertainment staff and bartenders. Another con: workers at reception and some of the waiters need more training. 더 보기
"loved the hotel"
The food was great, the service was wonderful. I would go back, the only problem is the room had a major ant problem. It was nasty, they would come and spray the room but i felt like ant were in the bed with me. i don't know if that is just Jamaica of that was this hotel. But I loved the hotel
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"Hotel Riu"
Hotel Riu is very beautiful to look at from the outside however their customer service is very poor. It took three days for me to completely check into my room. The food was not at all what I expected for staying at a hotel in Jamaica. There were very few Jamaican dishes offered and most of the fruits offered tasted like they were not in season in other […] words forced ripe. Drinks at the bars were okay. The nightly entertainment sucked. I did not feel at all like I was in Jamaica and I am a native of the island I'm still waiting to feel that Jamaica vibe. I spent ten days at the Riu and could not wait to leave because I did not have a good time. 더 보기
"Unpleasant Experiences at RIU, Mamee Bay"
Checking in was unpleasant. The staff at check-in appeared very inexperienced. Food choices were limited and the number of restaurants were limited. The dining areas were dirty with flies all over.
"Reunion"
This was my second time at the RIU and it only seems to get better.The only thing I would improve on would be the nightly entertainment.When in Jamaica I need to listen to some kind of music that emulates Jamaica.The food was awesome and everyone seems to work like hands and gloves from the dining areas to the person that cleaned the room.Hope to see […] ya'll next year 더 보기
"Excellent place to go for vacation"
This Hotel exceeded my expectations for what I paid
Overall good experience. Not sure how you could ever book one of the gourmet resturants with a weekend stay as they were always booked days in advance and it must be done in person. Also, could not believe they let several street hawkers roam the beach annoying people on the Saturday I was there. After putting up with them in Ocho, that was the last […] thing I wanted to deal with at the resort. 더 보기
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Experience was very very good. Only negative was the room was not sound-proof enough. Noise in paasge way during the first night was disruptive. Could not fall asleep. Highly recommemded and will visit again.
"Guest for Wedding"
My stay at the hotel was wonderful. The staffs were great, Food great The Wedding co-ordinator could do a better job. Planning and Informations were slappy; Everyone just left hanging, not knowing where to go for the wedding. No decoration for the wedding was in poor taste.
This hotel is located in a prime part of Ocho Rious it's near all the sights in the area.The hotel is as the advert says,"wake up happy".There's a mini bar in each room,which is topped up every other day with soft drinks,and spirits. The rooms are very clean and the furniture is lovely.The food is great,especially the breakfast.They cater for every […] taste buds.I've never seen so much food in one place. They also have a night club,and an open air theatre,with performances every night.You can also have lunch on the beach,which is lovely,also bars in the swimming pool,which makes lovely cocktails. 더 보기
"extraordinary fabulous ambiance"
the most beautiful scenery, of all the hotels I' ve seen in Jamaica. The service was excellent only wish there was a designated area for NON-SMOKERS
"Perfect Hotel in Ocho Rios"
My Son and a few of my good friends had such an amazing experience at RIU OCHO RIOS. From the moment we arrived we were greeted with a warm and welcoming smile and Jermaine handed us drinks while we were checking in. Donnalee at the Front Desk was so nice, she has such a good disposition. I was even suprised when they showed up at my room with a Happy […] Birthday Cake. Thank you so much guys for making my birthday so wonderful. Our time was well spent, everything was excellent, the Rooms, beach, pool, food, staff. I will definately be going back for Christmas. 더 보기
"Great location"
very close to downtown Ochio Rios, Dunns River Falls
"riu ochi rios nice hotel really should be a 4x"
the staff there are excelent i have actually stopped there before so i knew the kind of service to expect.
The distance from my home was ok and hotel is close to many popular attractions - Dunn's River Fall, Dolphin Cove & Mystic Mountain
"The RIU in Ocho Rios"
This hotel was not anywhere near what it was marketed for. All of the restaurants had essentially the cuisine and were buffet style. Most restaurants required reservations to get a table. The staff at the hotel was rude, incompetent and did not seem to understand when asked a question about where something was. The bartenders loaded drinks with fillers […] and got aggravated when asked not to put them in the drinks and did not have the bars stocked to make half of the drinks on the menu. If you are looking for a cultural experiance with Jamaica, then do not go to this resort. All of the entertainment was Americanized and did not reflect the culture of the island. 더 보기
"RIU Ocho Rios All Inclusive"
What to know: 1.)Bring you printed confirmation of your reservation. You need this to check in. Without it they will not be able to retrieve your reservation, seriously. Last name is not enough. 2.) Reservations for dinner must be made in the morning. The Asian menu is a buffet, skip it. Japanese, Gourmet, and Steakhouse (this is what the menus are […] called) are full on sit down table service. We had to flee the all inclusive food scene on the last night. It was pretty bad. We at at Evita's in Ocho Rios the last night. (don't miss this one!!! Best meal in a looong time!) It's a jem! Evita's is Italian and is set up on a hill in the jungle in an old gingerbread house. The patina, candlelight, and light strumming and singing of a Rhasta musician here set this up to be a truly beautiful dining experience. 3.) There is no clock in the room or anywhere in the resort other then right above the front desk. Bring a watch if you are not carrying your cell phone everywhere with you. 4.) WiFi is only available in the lobby. 5.) Panhandlers are all over the hotel beach property. 6.) Bring an extra towel or two, housekeeping might "run out". Our Stay: Our hotel room, an ocean view junior sweet with a king bed, was nice. The room was large and had a great view. It was for the most part clean. There was mold all around the edges of the bottom mattress though. There wasn't a clock in the room or a directory list of how to call front desk, housekeeping, maintenance, etc. Dialing 0 did nothing. If you needed something you had to hoof it. We found the staff to be not as much rude but more or less unhelpful. As a whole most of the interactions with staff left us wondering why they were even working in hospitality. For example, I asked a front desk agent about a well known restuarant in the area and whether or not it was open for dinner yet and if it had a dress code. His answer, I don't know (and he never made eye contact or so much as really looked in my direction) So I asked wh 더 보기
"RIU Family Experience"
This RIU resort wasn't bad, there were a number of things that were positive, however there were a few issues that need to be resolved as it relates to areas for improvement. The positives: - Super friendly staff who always seem willing to help and ensure that you are satisfied - Great location - Nice beach - Available sports and activities such as […] beach volleyball, table tennis, water volley ball etc. - Grounds were well kept and nicely landscaped. - View from room was excellent - Beds were comfortable - Lots of restaurants and eating options Areas for improvement - More family oriented activities would be great - More facilities and entertainment for children are necessary (kids club way too small) - Water slides would be welcomed - Other Jacuzzis need to be located outside the main pool area - Hammocks were hard to find - More water sports could be added Overall, it was a great experience - however some shortcomings prevented it from being stellar. First of all there was a disparity in the rooms. Our party had 2 rooms which were close together on the same floor. One of the rooms was supposed to be non-smoking, and it certainly didn't smell that way. One had a television remote with at max 5 buttons. There were no number buttons to enter channels. The phones were also different and one room's toilet handle seemed to be slightly broken. In terms of service, we would also have appreciated if we were allowed to checkout later than the appointed time without a penalty. The property could also do with more space, the hotel itself was huge, but 75-80% of the property seemed to taken up by rooms. Overall, with great food and a friendly staff, I can't complain. It was a pretty good experience. 더 보기
"Food"
The hotel was clean and the rooms were nice. The only downfall was the food. Breakfast was amazing but other than that the food was pretty bad. Edible, but barely!
"Needs improvement"
No iron in room, nor TV remote upon arrival. Took staff just over 24 hours to bring remote. No iron arrived. Tried to call the operator for approx. 5 hours with no response.
"Needs Improvement"
OK hotel at this price point especially if one needs to be in the specific location. Service, however, leaves a lot to be desired. Check in was a process never to be repeated. I'll admit that I don't usually stay in hotels geared to the mass market tourist and therefore am probably used to receiving a higher level of service. This, however, was so bad […] it became ridiculous. The front desk "supervisor" was confused, the manager was uninvolved and was viewed having his arms stroked by a female employee,the policies were designed to frustrate and once I overheard a guest returning a room key since she entered"her: room to discover it occupied by a couple making love, I knew I was in for an interesting experience. On my turn to check in I was told that despite the hotels Kids stay free and eat free policy, my approved verbal and written request to have my child added to the reservation and the Hotels.com email confirming they had forwarded my requests, that my child couldn't stay since his specific ame was not listed on the original reservation.After a two hour process, I was offered the opportunity to pay extra. Bottom line: caveat Emptor. Buyer Beware 더 보기
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"Excellent staff and service"
The Riu Hotel in Ocho Rios is a beautiful large hotel that is maintained very nicely. The room was very clean and comfortable, my only comment was there is a moldy smell upon first entering the room. The smell seemed to lessen over time, it is hard to say if we got used to it or having our things in the roomed lessened the odor. I spoke to the front […] desk about it and they offered to freshen the room and change any linens if needed. The staff at the Riu is outstanding....friendly, polite, informative, fun and always available. I was impressed with how hard they truly worked and tried to accommodate everyones needs. There are bars and restaurants throughout the hotel. The buffet is the largest I have ever seen. The food was fresh and very appealing. There was always something different to try and I really enjoyed the local cuisine choices. The beach is big and beautiful with some rocks and seaweed. I didn't find it to be a problem, but you may want to bring beach shoes. The entertainment is very good and the staff works very hard to keep the guests happy and content. We really enjoyed our stay at the Riu and looked forward to visiting other Riu hotels. 더 보기
"Outstanding with Big improvement needed with baggage service"
Awesome,awesome. Food is excellent so are all other services except bellhop - took over an hour to get our luggage with 3 kids, one being 10mths this was VERY VERY inconvenient.
"Lo recomiendo totalmente"
Excelentes instalaciones, la atención es perfecta, la gente muy atenta y amable... La comida divina y mucha variedad, los cocteles son buenísimo, la playa espectacular, cristalina... Lo único que no recomiendo es el restaurant de Sushi Tushima, no vale la pena la cola que hay que hacer para reservar.
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