엘 안달루스 (El Andalous) - 마라케시

The hotel is situated near to the airport and the staff are friendly, but the hotel itself is very tired and in need of renovation. The room was clean and comfortable, but not where you would want to spend a holiday or more than a night. The breakfast buffet is good and we sat by the pool as we waited for our taxi to take us onto the Atlas Mountains. […] The only thing I was unhappy about is the fact that our booking was supposed to be inclusive of all fees and local taxes but the hotel insisted on charging us despite showing them our booking details and terms etc. 더 보기

Me and my girlfriend stayed at El Andalous on a recent 5 day trip to Marrakech. After reading mixed reviews of the hotel on here before our stay we where not high on expectations but i have gone out my way to write this review as the level of service we received was second to none. The hotel is situated nicely between the airport and all the tourist […] attractions such as medina market - meaning you are never really in a taxi for too long. The area the hotel is situated in is lovely and reminiscent of Beverly Hills with its Palm trees and tourist friendly atmosphere - Which is a lovely break from the intimidating SELL SELL SELL atmosphere of Medina and the more run down areas of Marrakech. The hotel staff and management where very helpful (fluent English) even granting us a late 2pm check out (at no extra cost) as we where flying home in the evening. Maid service and new towels where provided daily. The restaurant serves lovely food (beware the menu is only French though and the service tend to only speak french on the food side of things). The pool is lovely and we had ample room soaking up some January Sun, although i imagine it would be alot busier in summer months. The Indoor Bar area is also superb with lavish decor. On a tourist side of things there is always taxis outside the hotel and the gates are always manned and the place is very safe and secure. For its reasonable price El Andalous is a great proposition to anyone traveling to Marrakech and I highly recommend it. 더 보기

This hotel's front desk service is abysmal; they are hostile and suspicious of guests. Every interaction I had with them was characterized by adversary.

This hotel was in a good location, a short walk or taxi ride to most local sights. The hotel itself was just mediocre. The pool area was very relaxing, but the housekeeping service was lackluster and they regularly forgot to replenish toilet paper, soap, etc., although the room was generally clean. Great breakfast place around the corner on Avenue Mohamed […] VI called Caruso's. 더 보기

C'est un hôtel pour l'été, pas pour l'hiver. On a gelé pendant tout le séjour. À part quelques clim qui servent de chauffage, tout l'hôtel est glacial. Et si on vous propose d'aller à la Fantasia de chez Ali, dites non! C'était le plus cher et le plus pourri des spectacles. De plus c'était en plein air avec 3 ou 4 degrés dehors.

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Bra hotell som ligger fint til for besøk til både gammel og ny bydel. Rett i nærheten er flere restauranter med rimelig og god mat dersom man ikke ønsker å benytte seg av hotellets restauranter. Hop on and hop off Sightseeing Buss stopper rett på utsiden av hotellet. Blid, hjelpsom og hyggelig betjening på hotellet. Frokost er enkel og god og servicen […] bra. Det eneste vi har å utsette på oppholdet var litt harde madrasser i sengene og en airkondition på rommet som ikke helt virket. Ellers er vi veldig fornøyd med oppholdet. Kan godt tenke meg å komme tilbake. Anbefales. 더 보기

no es que es el hotel en sí esté mal, porque se agradece el aire acondicionado y la piscina con el calor que hace allí... pero algunos empleados nos trataron de muy malas maneras, en el restaurante una vez se inventaron el precio del zumo al vuelo y el tío se guardó el dinero en el bolsillo (a la saca), pone en internet que tienen minibar y luego llegas […] y es mentira (importantísimo tener agua fría allí), no hay wifi (si tienes suerte, solo en recepción), está como a 20 minutos andando de lo primero que vale la pena ver (que con el calor se hace un rato interminable) y la gente te empieza a agobiar nada más salir para que cojas un taxi y te quieren cobrar entre 20 y 30 DH cuando el trayecto, si te ponen el taxímetro, no llega a 7DH, me encontré pelos de otra gente en las sábanas... en fin, un poco de todo 더 보기

O hotel a nivel de conforto nao este muito dentro do que nós classificamos como 4 estrelas mas a nivel de atendimento de funcionarios sao de imensa atençao e dedicaçao

Nous avons eu un soucis à l'arrivée. La réservation n'était pas transmise entre hotels.com et l'hotel choisi et nous avons attendu 1h pour que le probleme s'arrange alors après 4h de vols c'était un peu dur....

attention : le prix est donné taxes comprises , mais l'hôtel nous a pris des taxes supplémentaires. petit déjeuner = décevant pour un hôtel de cette classe pas de mise en place à l'heure d'ouverture du restaurant pour le petit déj - mieux vaut prendre son petit déj à l'aéroport si vous partez très tôt : prix non justifié

De bästa rummen ligger mot poolen där det är lugnt och skönt med balkong som vetter ut mot en lummig trädgård. Atlasbergen syns i fjärran. Kvarteren är lugna och fräscha. Gångavstånd på 15-20 min. till både den gamla och nya delen av Marrakesh. Frukosten är fin och varje kväll serveras också buffé/a la carte i matsalen. Allt smakar utmärkt. Det finns […] en uteservering vid poolside som också är helt OK. Vi fick en fin kontakt med personalen och en excellent service. Det enda minuset var att kranvattnet någon gång sinade och hade dåligt tryck på översta våningen. F.ö. var allt perfekt. Det är bra att kunna lite franska i Marrocko eftersom det är deras 1:a utländska språk som alla skall lära sig. Engelska är ett sekundärt språk men de flesta på hotellet var duktiga på att tala båda språken. 더 보기

Lugnt och skönt läge med hyfsad närhet till det vi ville se och göra.

Great hotel. Clean, nice food (a bit expencive though) and good rooms. Just 15 minutes of walking to the city centre. Helpful staff. Recommended, I will be back!

Bra hotell, bra aktiviteter SPA Bar etc

Positives: Nice rooms, good service from staff, very helping with young children. We had a problem with our booking and the staff were very helpfull. Negatives: Lunch and dinner are expensive compared to what you need to pay in the nearest restaurant and the food is not better.

Først: Meget sødt og hjælpsomt personale generel, men personalet i receptionen havde meget lidt serviceforståelse. Fantastiske børnevenlige tjenere på rest. på hotellet; udendørs rest. havde virkelig dårlig mad og generelt for vestlig mad i stedet for landets gode kogekunst. Mange oplevelser med virkelig dårlig hygiejne på hotellet. Smukke fælleslokaler […] dog. Roomservicepersonalet meget hjælpsomme, men generelt mange fejl i hver bestilling; teens kvalitet svingede fra udrikkelig til udemærket (og vi drak en del te på vores ferie. Trods venligt rengøringspersonale, fik vi kun sjældent gjort værelset rent eller i orden, trods mange timers disponibel tid hver formiddag og middag. Så generelt sødt personale, men serviceniveauet ufattelig svingende og et meget slidt hotel. Kan ikke umiddelbart anbefales. 더 보기

Il s agit d' un faux 4 étoiles. Il fallait se battre pour le petit dej et pour se réserver un transat pour la piscine. Le service est passif et les repas ne sont pas varies. Je déconseille cet hôtel. Il n y a pas de mini- club et pas de refregirateur dans les chambres. Le groupe extérieur du climatiseur se trouve sur le balcon donc impssible de profiter […] de celui ci. Je conseille donc plutôt les hôtels du goupe" ryad mogador". 더 보기

Det er et meget uhøfligt personale, der ikke taler engelsk, fx gik der 10 minutter fra vi bestilte en cola og en danskvand i baren, til vi fik det serveret. Vi stod i baren hele tiden.