2011년09월07일에 대한 Hotels.com 고객의 이용 후기
이 고객님은 의견을 남기지 않았습니다.
2011년06월11일에 대한 Hotels.com 고객의 이용 후기
이 고객님은 의견을 남기지 않았습니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
이 호텔에는 장애인 편의시설이 제공되지 않습니다. 이 시설이 지원되는 객실을 예약하시려면 다른 호텔을 선택해주세요.
아래 기재된 레크리에이션 활동은 숙박시설 내 또는 숙박시설 부근에서 이용하실 수 있으며 이용 시 별도의 요금이 부과될 수 있습니다.
서비스를 이용하거나 체크인/체크아웃 시 숙박시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
목록에 기재된 액수 중 일부 요금이나 보증금은 세금이 합산되지 않은 액수이며 변경될 수 있다는 점을 유의하여 주시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드 또는 현금으로 보증금이 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
"big mistake"
Dirty dirty dirty. Worst sleep I've ever had due to the domestic violence in another room. Parties in the parking lot. Loud music. People coming & going at odd hours. Did I mention dirty??? We actually went to cvs & blunt a can of lysol disinfectant spray and drenched the room. Never again am I staying there let alone recommending this place to my friends […] & family!!!!! If I could I'd give it 0 zero stars !!! 더 보기
"You get what you pay"
The staff is nice but rooms are basically you get what you pay for. Not enough towels prvided and there was no breakfast included. If you are looking for a cheep place to sleep this place is ok.
"motel santa cruz, better than I thought"
The motel was pretty nice! I was there with a friend and we had a great time, no problems at all. The staff was nice too. I'd definitely stay there again.
I would rather sleep in my car and save the money..
nice location. easy access to boardwalk and other local attractions.
"Avoid Motel Santa Cruz"
Still itching from bad bed bugs one week later. Not a great area, not great walking distance to anywhere, poor amenities and rooms. Felt a tad third world. Very dissappointing & WOULD NOT recommend to anyone - not even for 1 night stopover! & certainly not for any longer.
Our first room had a broken TV and was very short on space - so they gave us another room which was much roomier and the TV worked! The street was noisy outside and the beds were not very comfortable
"Great location, but I wouldn't go back"
The room was costly for what it was. I've had nicer rooms at embassy suites for the same price. The linen was a polyester blend and I itched all night. Other than the location, it's notvtgsr great of a hotel. Surrounding hotels have in room jacuzzis and cost less. Definitely staying st one of the other ones next time
"Motel Santa Cruz - extremely overpriced"
The only good thing I have to say about this place is that they had a room available when we needed it. Drunk, potsmoking guests, seedy area, not so clean. Go somewhere else!
"Never judge a book by it's cover...."
The inside was 10X worse than the outside. Just to mention a few items there was hair on the pillows, the sheets were dirty, and there was holes in the wall...ewwww, eeeewwww! Slept in my car instead!
"worst hotel"
This Hotel was way to expensive for all the horrible things about it. The people at the front desk didnt speak english. I ordered a non smoking queen room and got a smoking room with I guess you might call a queen but didnt feel like a queen felt like a full. WE walk into the room and there were covered paint spot where holes resided then walked into […] the bathroom lets just say you would never want to use there bathroom. There was a hole in the door and a whole in the wall where you sit on the toilet. Then in the shower there was used soap bar still in the shower so it had not been cleaned. I went to put the towel on the floor to clean up the water the dog drank from and there was makeup all over the towel and the girl who came to bring us new towels said "No its clean you put it on the floor no new towel just put on floor". Then she rolled her eyes at us when we told her about the soap in the shower and she said shower clean its just stains from shower. I did not shower in that place bugs could of came out for all I know. The room smelled so bad when we went to open the window there was no screen so people could of just came in and robbed us. It is a good thing we brought our own blankets because the ones they have had not been washed they stunk so bad it make you want to throw up. WE went to use our tv and the remote doesn't work so you have to use the buttons on the TV which I can live with but still very inconvenient. I wish I could get my money back so bad or a cheaper rate it was the worst hotel I have ever stayed in. I would never recommend this place. The only good thing about this place is you could see the boardwalk from our side other then that it was nasty oh and they accept dogs good thing only reason why we stayed there. 더 보기
"eww"
bad hotel...was scared to stay there deadbolt was broken off like somebody had busted the door in...room wasnt advirtised correctly...was a dump...do not go there...i could have stayed at my other hotel for 5 dollars more but wanted to try something different ...ugh...waste of money
이 고객님은 의견을 남기지 않았습니다.
"Location ok"
Well the pictures on the website do not accurately represent the room interiors, to say the least. The bed in our room must have been 20 - 30 plus years old with springs literally sticking up. No tv remote. Major overhaul is needed. Holes in the drapes. Only 2 bath towels per room. Funky and old pillows. Not even the price will bring me back to this […] motel. Owners - spend some money and put in some elbow grease and make your place rentable. Afterall you call it Motel Santa Cruz...Shouldn't it reflect better on the community..? 더 보기
First of all make sure that u check well on the hotel. They were others hotels that I could've pick, for about twenty dollars more nd nicer.
"Hotel Santa Cruz"
Typical of one of those hotels--unfortunately too many these days--in which all that interests the host is getting his/her money. No effort or money put into improvement. Despite advertisement, no continental breakfast. No shampoo, no cleanex, no hand towels, rock hard single pillow. Easy to break into by removing screen.
"Motel Santa Cruz"
DISGUSTING. Hair in the bed sheets, felt crusty the blanket smelled. The carpet looked filthy. The toilet seat had cracks all over it. The head board was so old and had engravings carved into it. We were there an hour looking for different hotels online. The owner yelled at me to get out that he wasnt going to give me a refund. HORRIBLE BUSINESS. extremely […] rude. Honestly wouldve rathered to sleep in my car for 3 nights than stay there. We got a refund through hotels.com thankfully. We stayed at the unniversity inn. SO much better highly recommend it:) 더 보기
"Rude"
Rude people very unorganized after two days stay they moved us out of the closet they put us in and into a real room. Banging on the door before check out demanding we vacate in five minutes even though we had another night pre paid. this place sucks.
이 고객님은 의견을 남기지 않았습니다.
"Worst hotel, dont book this one!!!"
Room smelled, beding had cigarete burn holes. When asked if they had ice machine, was told yes on 2nd floor and they handed me a pastic bag, looked like what my newspaper comes in on a rainy day :( Dont waste your good $$$
"Slum Lords!"
The worst hotel in Santa Cruz, the sheets were durty, the bed was falling apart, and the door to the room would not close all the way. When asked for a refund they refused. NEVER NEVER USE THIS MOTEL. AWFUL AWFUL AWFUL.
이 고객님은 의견을 남기지 않았습니다.
"Barely somewhere to spend the night"
It feels like a literal hole in the wall
"Bad experience"
I would not recommend this motel.
이 고객님은 의견을 남기지 않았습니다.
"Motel Santa Cruz on Ocean St & Broadway"
Our stay would have been perfect if it were not for 2 major reasons: (1) there were only 2 bath towels in the bathroom. No bath mat, no face towels, no hand towels. (2) the telephone was not working so we had to get out of the room just to talk to the front office clerk about this matter. reason: they were still doing some laundry. (3) the day clerk […] knocked on our door at 10am to remind us that check out time is at 11am. that was the only time they gave us extra bath towels. she didn't even offer us to stay an extra hour or so given the fact that we got to out hotel at 11pm. even so, she should have offered but nothing. she was not at all pleasant or probably having a bad day but seemed like she was we were at fault or something. really bad customer service. 더 보기
본 사이트에 포함된 이용 후기 및 평가는 고객 및 공급업체의 주관적인 의견이며 Hotels.com의 입장을 표현하거나 반영하지 않습니다. Hotels.com 또는 이용 후기 컨텐츠를 제공한 개인 또는 업체는 이용 후기 사용으로 인해 발생하는 모든 종류의 손해에 대해 책임을 지지 않습니다.