페어몬트 헤리티지 플레이스, 기라델리 스퀘어 (Fairmont Heritage Place, Ghirardelli Square) - 샌프란시스코

저는 예전에 멋진 호텔에도 꽤 투숙했었습니다만, 이 호텔은 이제까지 제가 투숙한 호텔 중에 가장 훌륭해요. 처음 차에서 내리자마자 저희는 왕족 대우를 받았네요. 저희는 정말로 저희 아파트에 있는 것 같은 느낌이었어요. 서비스는 저희가 기대한 만큼이거나 이상이거나 했어요. 저희 아들이 연쇄상 구균에 걸린 증상이 나타나 의사를 불러야만 했고, 직원은 오후 8:00시에 의사를 찾아 준 것만이 아니라 의사에게 태워다 주고 저희를 다시 태우고 왔어요. 단 하나 제가 겪을 문제는 페어몬트 호텔은 제가 미래에 투숙할 모든 호텔들을 망쳐버렸다는 거네요.

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호텔은 환상적입니다. 직원들도 환상적입니다. 서비스도 환상적입니다. 제 방 창문에서 바로 보이는 알카트라즈 전망은 아름답습니다. 호텔 직원은 심지어 체크아웃 했는데도 불구하고 너무도 친절하게 저희의 개인적인 물품들과 자동차를 맡아줬어요. 그래서 저희는 지역 상점과 식당을 계속 탐색할 수 있었네요. 이 호텔의 단점은 조식제공이에요. 음식의 질은 매우 좋았지만 많은 조식의 “주식”이 부재였어요. 그러나 굉장히 작은 불평이죠. 저는 진심으로 추천합니다.

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왜 여기가 계속 별 5개를 받는지 이제야 이해했어요. 서비스와 숙박 모든면에서 환상적입니다. 모든 분들에게 추천드려요.

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호텔 서비스가 뛰어났는데, 안내원/집사부터 컨시어지 직원, 하우스키핑 직원까지 정말 훌륭했어요. 모든 사람들이 협조적이었습니다. 저희 객실은 티끌하나 없었고 고급스러웠어요. 호텔에서 반경 2마일 내의 거리까지는 차로 데려다주는 무료 자동차 서비스는 저희 고민거리를 해결해 주었죠; 주차와 교통체증 문제를 걱정할 필요가 없었습니다. Ghirardelli Square 바로 앞에 있고 Fisherman's Wharf와 가깝습니다. 한 가지 더 바라는 것이 있다면 온탕과 풀장에 관한 것인데, 너무 혼잡했지만 잊지 않고 수영했죠. 진심으로 꼭 다시 이용하고 싶어요.

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저는 여행을 많이 합니다. 이 호텔에는 처음 묵어봤어요. 1등급이라 할 수 있는 호텔이었는데, 저평가되어 있는것 같아요. 정말 특별했습니다. 도착한 그 순간부터 마지막 순간까지 모든 것들이 1등석 같았어요. 객실은 훌륭했고 호텔 직원들은 놀랄만큼 정중했으며 항상 협조적이었습니다. 직원들은 정말이지 매우 친절했고 딱딱하지도 않았습니다. 3일째가 될 때까지 저희집 제 방에 있는 것처럼 느껴질 정도였다니까요. 1등급 호텔을 이용하고 싶으시다면, 제 생각에는 해변지역에서는 이 호텔만한 곳이 없을 거예요. 샌프란시스코에 있는 4성급과 5성급 호텔에 많이 묵어봤지만, 이 곳은 비교할게 아니예요. 무슨 말이 더 필요할까요? 두말할 […] 필요가 없습니다. 더 보기

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Great property, great experience. Private balcony looking on to bay. Alcatraz directly off balcony, which also looked down onto Ghirardelli Square shopping area.

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We had such a good time and this hotel is well worth the price. The location with the wonderful staff our stay was simply the most relaxing. Every need was met with courtesy and efficiency.

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Hotel and staff were great. Nice quiet area, and easy walking to the wharf, Chinatown, Cable Cars, and Electric trolley. Look forward to returning soon.

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Superb professional and friendly attitude of all the staff. Room upgrade without having to ask. Great room with fantastic amenities.

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We decided to stay at the Fairmount based on all of the positive reviews. The 2 bedroom residence city view was beautiful! 2 1/2 baths a beautiful modern kitchen that seats 8. A dishwasher and washer and dryer are also included in the apartment. With all the amenities as would be expected in this hotel category. The car service is a great help getting […] to a restaurant(The hotel cadillac escalade will pick up and drop off within a 2 mile radius of hotel). The wine and cheese tasting from 4-5 pm was wonderful. Continental breakfeast was suberb! Too many good things to list about this hotel. The service is the best! Top notch friendly staff! My family and I will only stay here when we visit San Francisco. 더 보기

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I have stayed in a lot of hots around the world, and this wod be one of the best. Had a 2 bedroom apartment that was fantastic. It is the only hotel I have ever stayed in that never asked for my room number, and always knew me by name. Very slick. Hotel car was a god send with traffic and parking a real issue over the holidays. I will ONLY stay here […] when I go back to SF. 더 보기

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My wife and I enjoyed a free upgrade to a two-bedroom suite. It was a very kind gesture and we certainly appreciated the extra space. The entire staff is courteous and respectful. The complimentary luxury car service is a superb amenity. The location is perfect and we will definitely be staying at Heritage Place whenever we are in San Francisco nex […] t. 더 보기

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We stayed in a two bedroom residence and the layout was very comfortable. The reason for giving 4 starts instead of 5 really isn't a reflection of the hotel, but the parents that let their herds of children run through the hallways yelling and jumping from staircases. It happened on more than one occasion during our stay. We also ordered a burger from […] room service and requested it cooked "medium" and it came well done. They also did not provide any condiments, not even ketchup for the french fries. We mentioned this at check out and they were kind enough to reverse the charges, but a bad meal is still a bad meal. We did not have time to send it back since we had an event to go to. The reason the staff received a 4 and not a 5 is because it took them 40 minutes and two phone calls to bring the "complimentary" bottles of water to the room after check in. 더 보기

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Expectations were extremely high, and would have been completely met but for one thing: the room we were given did not match up to the description of the room that was booked. I did not want to waste time arguing about this, so I did not complain. That aside, the hotel was magnificent in style, decor, service and location - the free car service (2 mile […] radius) was excellent. So overall would definitely return, and would recommend highly 더 보기

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The very best place to stay in San Francisco! Absolutely beautiful, great views, great location close to Fisherman's Warf. Every morning they have the most wonderful continental breakfast. We will return many times.

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fantastic hotel , our 2 bedroom suite had views of alcatraz and the bay . Beautiful rooms spotlessly clean and the best staff . We loved this hotel , if we're back in San Francisco this is where we are staying !

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The hotel was very nicely decorated. The staff was more than accommodating at all times! The suite we were given was very spacious, and the house keeping kept it immaculate at all times! The view of the city from our suite was exceptional. The house car was always available to take us anywhere within a 2 mile radius from the hotel. The beds and pillows […] were very comfortable and the kitchen and bathrooms spacious and clean. The staff also made sure we were always comfortable and had everything we needed, even brining us milk for our daughter when we first arrived! 더 보기

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It is indescribable. The comfort,the staff and the location. There is no where else I'd want to stay. Ever.

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Glad we splurged!!!

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Great from the moment we arrived to the time we left. Will be back again

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This hotel is fantastic! the service is amazing and always ready to help; location is perfect.

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Our famiy of 4 (2 adults, children ages 10 &13) just spent 4 blissful days at the Fairmont. We had reserved a Bay View one bedroom suite but we upgraded to a 2 bedroom suite at check -in. I have seen that many reviewers comment on the hotel's willingness to upgrade, which is a testament to the hotel's committment to customer satisfaction. So many hotels, […] even 5 star chains, try to give away their worst rooms first and only move you to a better room when you complain. The Fairmont obviously has the reverse policy and will always try to give you the best room available. We stayed at the Fairmont for the last 4 days of a 2 week California vacation. We splurged on the room because we thought we'd need some relaxation after a week and a half of driving and living out of suitcases. It was expensive to be sure, but worth the splurge! The view, the staff, the massive room size, even a washer-dryer in the unit were all wonderful. 더 보기

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I have three children under age of 8 and the accommodations made it wonderful for kids to play in the room, and for us to enjoy a family meal at the end of a day in our room versus going out to eat. Staff were welcoming and pleasant.

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We splashed out a bit coming to this hotel but it was well worth it. It is a top class place but not pretentious. The complimentary things such as use of house car, hire of extensive list of DVDs, cheese and wine 4-5pm, use of an I-pad and breakfast were great touches especially as the next place we went to charged extra for everything!

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We had an enormous balcony overlooking the San Francisco Bay, which gave us the best seat in the house for viewing the fireworks on 4th of July. Suite had a fire place, which came in handy with the chilly temps. Best of all was the washer/dryer in the room!!! I can't say stress enough how luxurious that is when traveling with kids. Breakfast was great […] - enormous bowls of fresh raspberries, blueberries, strawberries made the California experience complete. 더 보기

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It exceeded my expectations from the hotel staff to the rooms. It is a first class hotel and I would recommend it to everyone.

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Highly recommend this hotel - especially for a family vacation. Plenty of room - felt like a "home away from home!" Excellent breakfast and totally convenient to Wharf, Cable Cars, Bay Beach, Ghiradelli Square, yet also quiet and private. Valet parking and complimentary car for within 2 miles of hotel was really helpful. Concierge staff was excellent […] and so was housekeeping and valet. Would return in a heartbeat! 더 보기

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It was amazing. period.

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This hotel has all the regular amenities that every Fairmont has and more, is not a hotel room is a apartment in the city. It is close to many city landmarks and turist attractions. Service is outstanding.

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Very nice property and facilities. Great location with access to transport and restaurants within walking distance. Highly recommended.

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Best hotel experience in the USA. A luxe, modern two bedroom apartment, in a great SF location, with hotel services and amenities. Great for an extended stay.

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A great location, from which, to explore the city.

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this was the best hotel we've ever stayed in. The facilities and service were outstanding. I've never been so sad to leave a hotel before! The rooms were beautifully appointed with spacious rooms and every appliance we could possibly need included. Our two bedroom fireplace apartment exceeded our expectations. It had evything you could want and more. […] We loved looking over the bay to Alcatraz island on the terrace with the fire pits. The position in the famous square so neer to the hyde street cable cars and the Fisherman's Wharf area was convenient and ideal for a holiday. The staff delivered the best service we've ever experienced. Friendly, accommodating and professional. I look forward to the next time I can visit San Francisco so I can stay here again. Perfect in every way! 더 보기

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After a long flight we were warmly welcomed by the concierge and given an oreintation tour of the hotel and apartment. We received an upgrade to a two bedroomed aprtment which was wonderful and had everything we needed. Nothing was too much trouble for the staff and the use of the free DVD library and courtesy car was much appreciated. Complimentary […] continental breakfast was a great start to the day. Fantastic hotel would thoroughly recommend to others and would certainly visit again. 더 보기

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We stayed here while visiting friends in San Francisco and celebrating our 2nd wedding anniversary. This place was just perfect. It was modern, yet romantic. The staff was great. I never wanted to leave.

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The ONLY issue I had with the hotel was the comfort of the bed--I like a firm mattress. My husband slept fine, however, and the staff truly did try to work this out for me but the place was booked solid. We felt very special and well treated--we booked a one bedroom and was upgraded (without request!) to a two-bedroom. It was fabulous for us with our […] grown son, he ended up with his own room and bath. My daughter came to visit the day after we checked out (we had a very late flight) and for what she paid for a very mundane and run of the mill room, we feel that our deluxe apartment--RIGHT IN GHIRARDELLI SQUARE!!!-- was a bargain. I highly recommend this for ANYONE who wants relaxing stay in SF. 더 보기

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The service was outstanding. They were there to help with anything you need. Location can't get any better with only a couple minute walk to the trolley and pier. The beds were outstanding. Would definitely stay there again. To me, it was worth the price.

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Stayed three nights in a bayview residence. The staff were all extremely friendly and service was great. Superb free continental breakfast. We were surprised that our one bedroom residence had an additional bedroom with two twins and a bathroom. Nice to have a washer/dryer. Everything was within walking distance and the view of Alcatraz from our room […] was amazing. 더 보기

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We could not fault the fairmont heritage. Five star and highly recommended!

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We love this place! We stayed over night after watching a Giants game. We reserved a 3 bedroom accommodation and all the rooms were lovely. The whole place was very clean and modern. The people who works there gave us a quick tour and run down of the place. We love the quick access to all the fun places like The Girardelli Store, Kara's Cupcakes, McCormicks. Valet […] parking was $50 + tip and where you drop of the car was a little inconvenient being at the corner of an intersection. 더 보기

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It is a very convenient hotel with great service. In two occasions housekeeping was a little distracted: they didn't empty the trash (diapers included) and they didn't change the crib sheet that had a big milk accident. I removed it to indicate it needed changing, and they just put it back. Everything else was great.

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Great Hotel. Really enjoyed the residence aspect. Conceirges were very helpful, Highly recomment it.

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I was really impressed with this hotel, with its comfortable modern loft rooms. We fit six people comfortably in the loft which had two rooms with a bathroom for each and a nice kitchen with all the appliances. Excellent location, downtown San Francisco but just in front of the Sea and by the charming and tranquil Ghirardelli Square. We were really […] lucky to chose this place for our vacation in SF. 더 보기

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