2013년02월24일, Hotels.com 고객 이용 후기
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2013년02월09일, Hotels.com 고객 이용 후기
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"해변과 링턴로드 몰에서 너무 가까움"2013년01월31일, Hotels.com 고객 이용 후기
시설.. 위치.. 너무 좋아요~^^
"출장시에 유용한 호텔"2013년01월30일, Hotels.com 고객 이용 후기
도랄지역으로 출장을 가면서 여러 호텔을 검색한 끝에 공항과 출장지에 가깝다는 이유로 이 호텔을 이용하게 되었습니다. 대략 일주일 가량 머물렀는데, 일단 직원들이 굉장히 친절하고 로비에 24시간 이용가능한 조그마한 스토어(?)가 있다는 점이 인상 깊었습니다. 관광을 목적으로 한다면 마이애미 해변까지 대략 택시로 30분 정도 소요되서 적합하지는 않을것 같고, 출장이 목적이라면 정말 좋습니다. 다만 택시를 매번 프런트에 부탁해야 한다는 점이 조금 불편하긴 합니다. 물론 택시 콜을 부탁하면 10분이내에 탑승은 가능합니다. 또한 호텔 바로 옆에 몰하고 주유소 편의점이 있어서 편리하게 이용가능합니다. 전반적으로 좋았고, 공항에도 가까워서 다음 출장시에도 이용할 생각입니다.
"freindly hotel ever"2013년01월29일, Hotels.com 고객 이용 후기
Staffs are so freindly. Many good restaurants. Good locations.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
**이 편의시설은 일부 객실에서만 이용이 가능할 수 있습니다. 일부 편의시설에는 추가 수수료가 부과될 수 있습니다.
이 호텔에서는 정해진 요일에 저녁 사교 모임을 무료로 제공합니다.
Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
서비스 이용 시 또는 체크인/체크아웃 시 숙박 시설 측에서 청구하는 요금 및 보증금은 다음과 같습니다.
위 목록에 명시되지 않은 다른 항목이 있을 수도 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.
호텔 프런트에서 유효한 신용카드로 체크인하시기 바랍니다.
호텔 정책에 따라 추가 인원에 대한 요금이 부과될 수 있습니다.
체크인 시 각종 서비스 이용 요금이 발생할 경우를 대비하여 정부에서 발급한 사진이 부착된 신분증과 신용카드가 필요합니다.
고객이 별도로 요청한 사항은 체크인 시 가능한 경우에 한하여 제공되며 추가 요금이 부과될 수 있습니다. 또한 반드시 보장되지는 않습니다.
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"Good to stay for a short time in Miami"
Staff was nice and the hotel is well located. You feel a persanl attention and staff provide you with informtaion needed to make your stay a wonderful time.검증된 Hotels.com 숙박객 이용 후기
"good hotel and service"
located close to beach and ocean drive검증된 Hotels.com 숙박객 이용 후기
"Luxurious at a good price"
The hotel was way more luxurious than we had expected at the price. It wasn't in the best immediate location but with-in a block of the art museum and 10 minute walk to restaurants like Havana 1957 and Miami Ink wasn't far either. I do have a complaint about the valet parking. We heard, on several occasions, squalling tires coming from the parking deck […] and driver of our car took several tries to park our car. 더 보기검증된 Hotels.com 숙박객 이용 후기
"birthday weekend"
id go back, if it was cheaper검증된 Hotels.com 숙박객 이용 후기
"Phenomenal Hotel!"
My husband and I celebrated our 1 year wedding anniversary in South Beach, and couldn't be happier with our decision to stay at the Riviera Suites. From the service to the decor, we were thoroughly impressed. The staff was friendly, helpful and seemed genuinely interested in making our celebration an experience to remember. The room had impecable details, […] and was spotless. Although the room was a bit small, it did not bother us, as a great deal of time was not spent there. We were in a studio suite, and would choose a larger room if we were planning to stay longer. No complaints, all in all. The walk to the beach was reasonable, we enjoyed taking in the sites along the way. Complimentary breakfast and happy hour from 7-8 were awesome perks at this hotel, we certainly appreciated them. We began planning our next trip to South Beach, while we were still there, and agreed that we would definitely be staying at the Riviera Suites again! Great hotel! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Loved everything about our stay at the Riviera!"
Excellent place to stay...will definitely return! Staff was so helpful & friendly!!검증된 Hotels.com 숙박객 이용 후기
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The front desk was always courteous and helpful. The location was great. It was close to the beach and the local bus that takes you all the way down South Beach is only a couple blocks away. The room was very clean but small. We enjoyed our stay.검증된 Hotels.com 숙박객 이용 후기
"Perfect location"
I stayed in one of the studio rooms and it was nice and cozy. Staff was excellent. Convenience store right around the corner w/ great food. Beach only a block away. On 20th street, so it's away from all of the party goers. It's also on the nicer part of Collins ave. If you get a studio room, make sure your comfortable w/ who you go with. Not too private. […] But for couples, it's great. Will definitely be staying here again in the future. 더 보기검증된 Hotels.com 숙박객 이용 후기
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"You get what you pay for"
Well, don't have a lot of expectations about this place. Definetely affordable for South Beach, but thats about where the story ends. The hotel has a new wing that opened that we were placed in. The room looked brand new, smelled like fresh paint, and was very clean in that regards. But some poor choices in layout. Like why put the sink in the main […] room, and not in the bathroom? Bad layout. The roof pool was not open yet, and the existing ground floor pool was like a tepid bathtub. Our room had a problem with lack of hot water in the shower, probably from the new shower knob not working. We changed rooms, but the staff was surly and unfriendly and annoyed that we would dare to complain. The lobby is tiny and just a bunch of couches. Nothing useful going on here. The only time anyone in the hotel hung out together is during the free happy hour drinks, when the line at the bar runs 10 people deep. Oh, and they only give you "select" choices for drinks--their selection. The hotel is a couple blocks from the beach, and there is free beach chairs included. The WIFI in the hotel is spotty. I dont think i would pay what i did for this hotel again, for a little more you could stay at another hotel nearby and get better service and a better experience. 더 보기검증된 Hotels.com 숙박객 이용 후기
"its pretty good!"
only a couple blocks from the beach, nice! the rooms are big and spacious. and the happy hour is awesome! free drinks, come on! the breakfast is alright.. the pool is tiny but they told us when we checked out that they have just opend up a new one on the roof of the new building. they were soing a lot of work on the street but it didnt bother us. the […] valet is a little expensive but not worse than anywhere else in miami.32dollars.the people at the front desk were nice and helpfull at most times. but the whole of miami should learn more southern hospitality. 더 보기검증된 Hotels.com 숙박객 이용 후기
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"Not 4-star hotel; Never again!!"
I was not happy the moment i walked in and spoke with someone from the concierge desk. I knew then, that I did not want to stay there, but I was not able to move my reservation anywhere else. When we walked into the nicely decorated and furnished, but very small room (studio), I noticed a hair ball on the shower floor (which was cracked; I could have […] re-grouted it better myself). I called for someone to clean it, and they never came… later on that evening (about 5 hours later) I called and two women came by. Thank goodness I brought my Lysol spray and wipes with me, because I had to clean out the shower and bathroom floors myself to ensure a clean space (the hair ball was moved from one side of the shower to the other). Not quite sure how housekeeping cleans, but clearly they don’t. Even the floors were dirty, I found that out the next day when I wiped the floor with a towel, cleaning up a small mess. Housekeeping never came the next day to clean our room, so I figured they just don’t clean until you check out or request to have the room cleaned. The pool area and the chairs on the front lawn were a nice addition. The construction out front was an eyesore. I will never stay here again, and suggest another hotel if you are going to pay 4-star prices, this hotel was more like a 3-star based on the overall service. I feel like i wasted my money. Glad the weather ws perfect!!! 더 보기검증된 Hotels.com 숙박객 이용 후기
There was no free Wifi service in the room and the hotel's landline didn't work. The front desk said this was due to the room being recently renovated. No one had obviously inspected the studio room, and if should not have been rented out. Check-in took 1/2 an hour (I booked the room 2 hours before arriving at the property. The rate doesn't include […] the $34 bucks/day you'll need for valet parking. A positive: The property's within walking distance of the beach, but you're about 15 minutes away from the nightlife on South Beach. (Lots of clubs are located on Washington between 5th and 15th Street) Hotel consist of three separate buildings, so booking a room in the buildings with the check in and pool may be better than my experience. 더 보기검증된 Hotels.com 숙박객 이용 후기
"great hotel on south beach"
This hotel is exellent location just off the main noisy strip, the 3 seperate blocks are different. Watch out for the parking charges. $ 32 valet service , or you can park on the next block at $ 1.75 ph.Clean smart and friendly, offering a greta value on the busy and expensive south beach strip.검증된 Hotels.com 숙박객 이용 후기
"Great stay"
Amazing time - some construction in the street starts early, but not on weekends.검증된 Hotels.com 숙박객 이용 후기
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"funny hotel"
They hv two separate buidings for different amenities. Their wash basin is separate from their toilet in the rooms. They charge the same for their suites, studios and regular rooms! Bar opens late and service is below average. Their reception staff are accommodating and helpful.검증된 Hotels.com 숙박객 이용 후기
"Great experience!!"
We had a wonderful experience at this hotel!! The staff was extremely nice, professional, and very helpful. The rooms were very up to date, modern, and clean. The bed was super comfortable. We loved the free happy hour and the hotel was walking distance to the beach and Washington st. I would highly recommend this hotel and will definitely be returning. […] One of the best hotel experiences we've ever had!! Great job Rivieria!! 더 보기검증된 Hotels.com 숙박객 이용 후기
"Overall nice hotel with a few flaws"
Roadwork in front of hotel – bad first impression. Hotel consists of several buildings. Front desk person very nice and upgraded us to 1 bedroom suite. Elevator to get upstairs very tiny and slow. Room had large living area w/ kitchenette, dining table, nice features/furniture, large bedroom. Tried to use bathroom and noticed there was dried urine covering […] the toilet seat. Called front desk to let them know but they didn't send anyone to clean it. Also found all the door knobs to be not only dirty but have crust on them. Disappointing since this is normally a very pricey hotel - I got a big discount when I booked on Hotels.com. Bed was hard as a rock - I have no idea what kind of mattress it was but it didn't give when you laid on it - like sleeping on floor. Bedroom warmest room of the suite because I kept waking up hot until the air came back on again. Tried to catch the continental b-fast served poolside until 11 a.m., but they were already putting it away so I can't vouch for all that was offered. I did grab some granola cereal, coffee, fruit, and toast. Pool looked very tiny and shady, I doubt you can catch much sun there at any time. Took advantage of the free beach chairs, but had to check out and drive there because hotel is located on 20th, while beach area is between 17th and 18th. Also, valet charges another night at 1 p.m. On beach couldn't find the stand because it wasn’t marked. It was a decent hotel but I would not pay full price they charge. 더 보기검증된 Hotels.com 숙박객 이용 후기
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"Would recommend"
Nice off the beaten path hotel. Two nice food options across the street from the main entrance - small deli and a small Italian restaurant that serves good food.검증된 Hotels.com 숙박객 이용 후기
"Nice Friendly Staff, Just off the Beaten Path"
Would like to have had more choice on parking, congested area with construction. The pool area is very nice and the property is well maintained and staffed. Thank you.검증된 Hotels.com 숙박객 이용 후기
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The pool area is very cute and comfortable! The hotel provided us with beach chair vouchers and beach towels. The beach is a short walk ( a couple blocks) from the hotel. Fun happy hour! Bartender was great.검증된 Hotels.com 숙박객 이용 후기
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"Fun in the Sun"
Our stay was very comfortable and in close proximity to everything we wanted to do. Shopping, restaurants.....and YES the beach! There was construction going on the entire time we were there, but it didn't affect us in any way. The staff members were exceptional and very accommodating, whch made our stay even better. I would definitely recommend this […] location and will stay again. 더 보기검증된 Hotels.com 숙박객 이용 후기
Horrible location but that's all you pay for in Miami검증된 Hotels.com 숙박객 이용 후기
"Enjoyed our stay"
Excellent Hotel with wonderful spacious rooms. Great restaurants within walking distance.검증된 Hotels.com 숙박객 이용 후기
"Ok But Not Worth $250/night"
Water went out the next morning and hotel offered nothing for compensation. Rooms are tiny. Location is good but hotel should be less than $200 a night.검증된 Hotels.com 숙박객 이용 후기
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"One of the cleanest rooms in South Beach"
For a boutique hotel in South Beach, I found the room to be recently rehabed and very clean. A few blocks off the beach, beach towels and beach chairs were provided. The pool is garden like and doesn't offer much sun. Hotel staff very professional and friendly.검증된 Hotels.com 숙박객 이용 후기
"Riviera Hotel March 2013"
great검증된 Hotels.com 숙박객 이용 후기
Very well maintained. Staff was excellent. Clean rooms. One block from beach. Saved money walking to beach. The bar tender was very friendly and fun to hang around. Very knowledge able about what to do around south beach. Room was very clean, and pool was beautiful. Pool has shade from the sun after being at the beach all day is what we needed. Staff […] was amazing. They just wanted to help all the time. Great people and great place to stay. I'd stay there again!! 더 보기검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Good Afternoon Kevin, Your feedback is greatly appreciated! Thank you for sharing it with us! I am glad that you were content with your recent stay with us! I see that you were glad with the service that you received by our staff, and the cleanliness of our rooms. We are conveniently located a block away from the beach and from other hot spots here on South Beach! We hope that you would come back and stay with us, during your next visit to SoBe!!
"WAY overrated"
1. If you are looking for a suite, don't go here 2. If you would like to be treated as a guest ,,don't go here 3. If you seek rude treatment and being overcharged, stay here검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Hello Mary, Thank you for taking your time to post your honest feedback on Expedia for all of our future guests tor read! I am terribly sorry to read that you did not have an amazing time while staying with us! We do have suites here at Riviera, and we treat all of our guests with excellent service!
"Nice place to stay"
Very happy with our stay, the staff was pleasant and friendly. The rooms were clean and comfortable. Some niose from road work being done.검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Hello Johnson, Your feedback is greatly appreciated! Thank you for taking your time to post it on Hotels.com for all of our future guests to read! I am glad to read that you were content with your stay and with the staff that serviced you! I see that you were content with the cleanliness of the room and how comfortable it was! The construction will be over in about a month or so. We apologize for the inconvenience! Please come and stay with us again!
If you want sun make sure you go to the beach. The pool is in the shade most of the day. The hotel staff was very friendly and always very accomodating to your needs.검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Good Afternoon, Your feedback is greatly appreciated! Thank you for taking your time to share it with us! I am glad that you found our staff to be friendly and always accommodating!! We hope to see you soon!
"Upgraded to a suite!"
Got upgraded to a suite and the room was amazing!!! Was a little frustrated that the sink did not drain properly and had a tough time at checkout due to language barrier with woman at desk. Otherwise, good overall experience, very much influenced by the room upgrade!검증된 Expedia 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Good Afternoon, Your honest feedback on Expedia.com is greatly appreciated! I am glad that you were upgraded to a suite and you loved it! I apologize for the inconvenience that you experienced with the drain, and then the language barrier. I am glad that overall is was an enjoyable stay. We hope to have you stay with us again soon!
"Sout Beach, a turist trap!"
South beach it's a tourist trap. You're showing one picture and an you end up in a very different place, it's worst than being in a third world country . They charge you for breathing. if you're a teenager I guess it's the place to be, or if you want to spend at least $500 per night just for the room, everything else it's deplorable.검증된 Expedia 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Good Afternoon Lepanto, Thank you for taking your time to post your feedback! I am sorry that you had seen some different pictures, other then pictures of where you were staying at. I am sorry that you found it worse to be here, then in a third world country.Have you ever been to a third world country before? We have the same charges that most other hotels would have. Your feedback is greatly appreciated!
"Nice hotel, horrible neighborhood construction"
Nice hotel. Pool area and rooms were very nice. The breakfast could be better. Toast, deli meats, fruit and cereal are not my idea of a 4 star hotel's breakfast. The location was perfect for our event at the Miami convention center and the walk to the beach and main strip is very short. My main complaint was the construction work on the main street […] in front of the hotel. It was loud if you were staying in one of the front rooms. It was also a nusance to walk around. Lastly, the couple of blocks right around the hotel were a little sketchy and dillapidated. I would definitely recommend this hotel to someone on a business trip as long as you are not a woman travelling by yourself that has to walk everywhere. 더 보기검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Hello Jessica, Thank you for your honest positive feedback! I am glad that you found the hotel to be nice as well as the pool area. We do offer continental breakfast by the pool. The location of our property is definitely prime. We are in the middle of all of the action, within walking distance to it all. I apologize for the construction work that is currently going on outside the hotel. There are positive changes being made, and it will be back to normal and better then ever! The area of which Riviera is located is not sketchy. There is just several different construction areas at the moment which makes it looks rugged. We hope to have you stay with us again!
"Below Expectations"
This felt more like a three star hotel. I also had the impression this was a beach hotel but they didn't say that they have a section of beach but you have to walk two blocks to get there. There was a ton of construction going on which didn't much bother me because I had to get up early anyway but I did hear some loud activity at 7:30 which I felt was […] a bit early for a hotel (most of the construction was due to work being done at the hotel). I'd pass on this one. 더 보기검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Hello Scott, Your feedback is greatly appreciated! I am very sorry that you had the impression that we were a beach front property. We are conveniently located 2 blocks from the beach, with great amenities waiting for you! I am very sorry about the construction work that is going on outside the hotel. It is almost over and everything will be better then ever! We hope that you would chose to stay with us again!
"Great Room, Service, Amenities for the Price"
We stayed at the Riviera Suites 3 nights and were extremely happy; it was my favorite over the Richmond and Edgewater. The room was a nice size and very clean with good quality furnishings, very comfortable mattress, nice pillows and linens. The décor of the common areas and rooms were also great. The staff was very friendly and helpful, I was trying […] to keep track of names of everyone but it was everyone from the front desk to the cleaning staff! They all acted like they knew us personally and were extremely nice to our talkative 3yo. For the price the amenities and quality was excellent: free airport shuttle, great breakfast (fruit, french toast, cereal, eggs, pastries) beach towels /chairs, great pool area, and a daily happy hour within blocks of the beach and the shops and restaurants! Negatives: You get vouchers for beach chairs but must pay an extra $15 for an umbrella (ridiculous since the chairs, pads, and umbrella were all in poor shape and for $10 you could buy an umbrella to use all week). You do have to walk about 3 blocks to get to the beach from hotel. We walked everywhere anyway so the walk was not an issue for us. We stayed in the studio rooms so our rooms were in a building across the street from the pool and breakfast, an inconvenience worsened by the massive construction outside. However once inside we could not hear it at all. Overall for the price we paid, $88 per night, it was my top pick with extremely nice rooms, staff, and amenities. 더 보기검증된 Hotels.com 숙박객 이용 후기
리비에라 사우스 비치 (Riviera Suites South Beach)의 답변 Hello J368, Thank you so much for taking your time to post your wonderful 5 star feedback on Hotels.com for all of our future guests to read! I am really glad to know that you had a great time while staying with us! I see that you were content with the size of your room as well as with the cleanliness of it. The personality of the hotel is dark yet sophisticated. Our staff is always working hard to serve you and accommodate your needs. We are glad that is the service that you were given! We also offer wonderful amenities for all of our guests to enjoy, and I am glad that you were able to take advantage of them! The location is great and very central. We are within walking distance to everything. We apologize for the inconvenience with the construction outside. The city is working on improving some things for our neighborhood and we are very grateful for that. Please come back to stay with us again soon!
"Very comfortable"
It was very enjoyable. Upgrade to a one bedroom suite. Everything from check in to happy hour with Jason the bartender was a 5 at least. I am going stay on my return trip to Miami.검증된 Hotels.com 숙박객 이용 후기
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