플라자 호텔 쿠라사오 & 카지노 (The Plaza Hotel Curacao and Casino) - 빌렘슈타트

I was not satisfied with this hotel. It is gorgeous on the outside, but the inside needs work. Was in a great locations. Smoking was allowed in the hallways, and by hotel rooms. Refrigerator stopped working and spoiled my food. There was a cockroach on the shower drape while I was taking a shower. The floors were all wet due to poor ventilation system. […] Very dirty. Was unhappy with interior of room. Hard to find staff to ask questions. People at hotel desk not that friendly or helpful. Chaos. 더 보기

The Plaza is the kind of place you go to for the penthouse view or for a one night lay-over but no more. The facility is old, they hand out metal keys with big keychains. Everything was clean but dingy and not very nice. They were renovating some floors though, am sure the result will be nice. We don't stay there again though.

Nice location, right in town, but the $30 and $40 taxi rides from and to the airport were a bit much. It's connected to the water with a block wall with decorative cannons for a cool fortified feel but its not located near a beach. I'm looking forward to a trip back in a few months where I might stay here again or I might look for somewhere closer to […] the beach with transportation to the airport. 더 보기

I found the Plaza uncomfortable and inconvenient and the staff horribly impolite and not at all accommodating. I had to ask for help to get my suitcases to the room they stopped just short of being rude (with the exception of one dark fellow at reception), the wi fi is only available in the lobby so you have to come down in the night with everything […] to access, the restaurant food was tasteless and expensive - I don't know if they treated other guests differently but I found them unpleasant. 더 보기

WE HAD A KING OCEAN VIEW WITH A BALCONY SUIT!! HA HA VERY SMALL ROOM AND QUEEN BED.BALCONY WAS 3FT BY 4 FT. OLD AND JUST OK..NOW THE SERVICE WAS NONE!!REALLY.. DID NOT GET OUR WAKE UP CALL OR ROOM SERVICE,OR TAXI TO AIRPORT AND ALMOST MISSED OUR FLIGHTS.THIS WAS AFTER ME PERSONALY TALKING TO THE DESK CLERK AND HER ASURING ME THAT THEY WOULD ..NOT!!!!! […] THE ONLY GOOD THING ABOUT THIS HOTEL IS THAT ITS PRETTY CLEAN,AND VERY CONVIENT TO WALK ALL OVER TOWN..VERY SAFE..THE FISH AT THE HOTEL IS FROZEN NOT FRESH?? WHY I ASKED THE CHEF AND HE JUST SHOOK HIS HEAD...THIS HOTEL GETS A (W.T.F.) AWARD!! 더 보기

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Excellent location to town/Queen Juliana Bridge/Floating Bridge Overall location close to many restaurants/shopping

the hotel has an excellent location and our view from room 318 was great, over the swimming pool and sea. The hotel lobby looks nice and exotic (with a few mosquitoes). The bed was large and comfortable. That's all the positive i can say. On the negative side: our room was worn terribly, things falling off, the door key/lock is a joke (almost falling […] out of the door), things are growing in the bathroom, the fake ceiling elements are damaged and falling out, the window is not possible to open and very very dirty, etc etc. And the staff downstairs is very busy, usually there was only one person at the desk so ..trankilo, trankilo. The whole thing is just very outdated and worn. Could be made into an excellent 4-star place with some investment... but at this moment it's like a cheap roadside motel. 더 보기

The Hotel is ok,but the lady in the front desk is not very nice at all,she is not sweet with the guests

My Wife booked this hotel one night while I was asleep-----when I woke up I googled it and was very worried by some of the comments----not to worry--new Management is working Hard to improve things and I like how they have kept the 50's feel without it seeming old fashioned.Location is perfect,close to everything-----we were there for New Years and […] close to the revelry and fireworks,bars and restaurants.----------------Service is their one downfall but is a problem I have experienced at other Island locations Locals are very laid back---be prepared to wait and wait not just at the Hotel but eveywhere.------In short we were sad to leave--should have stayed for the Carnival---we would be happy to go back! 더 보기

Before making my reservation I read bad reviews about The Plaza Hotel and I didn't believe it was that bad. My Mistake !!!. Uncomfortable beds and old pillows, Poor Maintenance. No hot water in shower., Old and very small TV with poor reception. Hope you don't make the same mistake I did.

It is a nice and very well located hotel. Its employees are very competetive and friendly. Whenever I be in Curacao I will stay there. Besides the price is very good

Well located hotel within walking distance to central town. Staff was very friendly. Hotel was clean and well run. The pool was beong refurbished but they had a free shuttle to another pool/beach location.

The hotel is a very basic 2 or 3 star hotel, We were a group of 4 on a budget so were pleasently surprised that our room had 2 king Beds. Other than that, rooms VERY basic- no electric outlets in the bathroom. Nice water view, but no balcony. Centrally located in town and easy to find since its the tallest building in Curacao! Rental car agent was SUPER […] friendly. Pool is not that great. It does have a nice rooftop bar with cheap beer and great view of the city. Easy to walk around Punda and over the bridge to Otrabanda from the hotel. Next time would just prefer to stay on the beach. 더 보기

Pro: Hotel location is GREAT Cons: No hairdryer / iron / clock radio in room Booked two double beds, got two singles Never got a complete set of towels Electrical outlets confusing Additional service charge added to food bill- gratuity was extra. Warning the orange juice served was Tang. #1 problem- Mosquitoes in lobby / elevator Lobby had a large water/ […] plant decor that was a breeding grounds for mosquitoes. Even after spraying myself with bug repellent, I counted 28 bites on my legs and arms. 더 보기

The hotel overall is very lovely and efficient. its location was ideal and the staff was really helpful. The food at their restaurant was delicious and reasonably priced. The shuttle service to the beach and tours were excellent. However little eyesores of maintenance were seen and needed to be upgraded. The mosquitoes in the lobby did not help and […] it was a bit dark. The curtains in the bedroom needed to be changed and the window for the room to be cleaned. There weren't any hairdryer in the room as advertise, nor iron and ironing board. The housekeeping was excellent as they came every day . The staff at the front desk was very helpful with information about the island and getting around. Its great for a family as my 4 year old enjoyed their kiddie pool. 더 보기

Dear sir, mdme, I have spent the days in The Plaza Hotel Curacao and Casino for 9 nioghts however: 1.The rooms are very bad and the service is below level. 2.The employees at the front desk are not interested and do very few to satisfy the customer. 3.There is no feed back from the room cleaners and maintenance dept. to the complaints given to the frontdesk […] emplyees. 4.I have changed the first given room due the fact that the telephone was not working, the batroom shower was continouesly leaking and making a noice in the bathroom. 5.After four days they have cleaned my room for new towels and other bed supplies. 6.The bathing tub is very old and the first cover is losing and obstruct he water to go through. 7.YHE MAIN LOBBY IS FULL OF MOSQUITOS AND IF YOU ARE AWITING FOR YOU TURN YOU WILL BE BEATEN WITH ALL CONSEQUENCES OF IT. 8.SORRY I WILL NEVER BOOK THIS HOTEL ANYMORE. 더 보기

Very comfortable hotel and people very nice. The only problem is the lots of MOSQUITOES in the lobby all day long,they should do something with this problem,the rest GREAT!!!!!!!!!!

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Overall, it was a good place to stay. We were not in the room often but the people were very nice and helpful. There are various places to eat within walking distance. The hotel provided a shuttle to a near by beach at an affordable price and the food was great. I would recommend this place if you will spend most of your time out, Im sure the suits […] are more nice and confortable. 더 보기

It is a wonderful hotel in a good part of the city on the island. The only cons are the breakfast lunch and dinner buffet is expensive, you are not near any beaches really besides the shuttle service they have to only 1 beach which is cheap. Wish they had more shuttle services because we would have liked to see more beaches and the taxis there on the […] island are EXPENSIVE. Besides that, the walls are very thin in the hotel. Woke up to my hotel neighbors 'having some fun'. I'm sure the whole floor could here them, so there really isn't much privacy there. Besides that, it's a good location on the island where the city is. 더 보기

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Had prepaid 3 Junior Suites, none available. Ended up in 3 standard rooms, ours needed a/c maintenance, but never came. Rooms and bathroom are dirty. Front desk staff needs customer service training. Great view from room, but window very dirty. Excellent location, comfortable beds and pillows, good restaurants within walking distance. Good breakfast […] buffet. The hotel needs serious renovation. Rooms are very run down and dirty. 더 보기

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If you arrive on a Sunday I really recommend to take the brunch at the penthouse. Food was delicious! The room was okay, but honestly I expected a bit more. However I can't complain about it. Good choice!

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The hotel needs a full renovation. The pictures do not reflect at all hot it looks. We had a major leak in the ceiling. Finally they agreed to switch rooms, but we got a smoking room!!!!!! They would not change us to another room. Horrible service!

Muy buena atencion

Buena, excelente

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el hotel plaza es un hotel de tradicion del willemstad, lastima que actualmente esta un poco abandonado, hay otras opciones en la isla mas economicas y en mejor estado general.

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Buena la estadia en el Hotel Plaza, solo tres detalles: en la habidacion que reserve, se filtraba en el baño cuando abrian el grifo de la habitacion de al lado, olor fuerte a pintura cada vez que entraba a la habitacion y algo muy importante para mi NO HABIA AGUA PARA TOMAR EN LA HABITACION. Habia que estar comprando agua en la calle o en el hotel. […] por lo demas BIEN muy centrico para realizar las compras y trasladarse a los sitios de interes. 더 보기

La atención de los empleados del hotel es extraordinaria, muy atentos y serviciales. La habitación es bien confortable. Quizas lo que haya que revisar es el desgaste de los pasillos que dan hacia las habitaciones. Otra cosa que quizas no dependa del hotel, pero, que quizas puedan corregir, el sr. que presta el servicio hacia las playas, nos traslado […] y luego no nos retorno al hotel, trayendo como inconveniente el tener un gasto adicional por el pago acordado, habiendo previamente establecido un horario de busqueda como lo era las 5:15pm, y nosotros estando en el sitio acordado desde las 4:55pm. el sr no aparecio y luego manifestó de que nosotros no estuvimos a la hora. esto me parece un abuso por parte de este sr. Muchas Gracias 더 보기

Muy bueno y centrico

ES LA MEJOR EXPERIENCIA EXCELENTE UBICACION GABITACIONES COMODAS Y SU GENTE MUY AMABLE GRACIAS POR ESTOS DIAS TAN FELICES...........................

El hotel esta muy bien ubicado, pero las instalaciones son pésimas, y la atencion del personal de recepción es pésima, no lo recomiendo.

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удачное расположение в центре города. присутствует экскурсионное бюро. прекрасный вид на океан. вкусные обильные завтраки.

Porém, a banheira estava entupida e o aquecedor de água deu problema por duas vezes em 5 dias, o que nos obrigou a tomar banho gelado.

Pela terceira vez, hospedei-me no Plaza em Curacao. A opção pela escolha, como sempre, foi pela proximidade com a região central. Esta deveria ser uma ótima opcao qdo se vai por uma ou duas noites na cidade. Desta vez, o hotel estava em reforma, com uma goteira bem em cima da porta do meu quarto. Sem falar que pedi um quarto não fumante e era quase […] impossível permanecer dentro do mesmo devido ao intenso cheiro de cigarro, principalmente nos travesseiros. Com certeza, minha ultima estadia lá. 더 보기

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Pontos fracos: Ausência de frigobar e piscina com profundidade elevada (2,30m). Pontos fortes: baixo custo e localização pra lá de privilegiada, fantástica. Resumindo: Muito bom.

En general el hotel es bueno, tiene buenas instalaciones y lo mas importante que se encuentra muy bien ubicado

Péssimo atendimento por parte do pessoal da recepção, depois do check-in, o recepcionista te aponta o elevador e ai voce tem que se virar para achar o quarto e localizar tudo dentro dele... Os funcionários do hotel te tratam sempre com ar de desconfiança, má vontade, parece até que estão fazendo um favor em te hospedar ali !!!... te fazem esperar séculos […] para atender qualquer tipo de solicitação... tudo tem que ser pago adiantado... uma quantidade enorme de mosquitos na recepção, restaurante e piscina... O box do banheiro é super apertado, voce não consegue se mexer... A janela do quarto não abre é lacrada... Um HORROR !!! Me arrependi e muito de ficar nesse hotel... Não voltaria mais... 더 보기