트로피컬 리조트 (Tropical Resort) - 푸켓

직원들은 전반적으로 서비스에대한 이해가 부족했고 영어는 하나도 못했어요. 많은 사람들이 거기서 일했지만, 제가 말할 수 있을 만큼 관리가 안됐어요. 12일간 청소팀과 리셉션에 전화를 했는데 50% 이상은 받지 않았어요. 광고하는 24시간 룸서비스는 존재하지 않았고 아무도 신경쓰지 않았어요. 사실 리셉션에 있는 여직원 1명과 벨보이 2명을 제외하고는 서비스에 신경쓰는 사람이 아무도 없었어요. 다른 곳에서 훈련을 받고 와야만 했어요. 품질, 운이 너무 좋아서 웨이터를 발견한다면 다행이지만, 아침식사 품질은 나쁘고 매일 바껴요. 객실은 훌륭한 디자인이고 매우 안락해요. 수영장에 갈 수 있는 객실은 훌륭해 보여요. 서비스면에서는 […] 별 1개짜리 호텔이지만 아마도 객실과 수영장 측면에서는 별 3개짜리일 거예요. 경험없는 직원들 지도에 신경을 쓴다면 어떤 매니저라도 여기를 별 4개짜리 호텔로 만들 수 있을 거예요. 더 보기

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Tropical resort has modern comfortable clean rooms. And thats it. The only thing we really enjoyed during our stay was our room with pool access. It has a nice terrace and pool never get crowded, so you feel like its you private pool right from your room. Hotel is good overall but nothing special.

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PROS: Convenient location right near the beach. Fun pool with swim up bar. Many restaurants, massages places and shopping within walking distance. Room (Besides shower) and balcony were big and nice. Simple breakfast included. CONS: Shower was not the cleanest and needed slippers when bathing. Hotel front desk staff was not helpful - unlike other hotels, […] this hotel is very strict on their 3pm check-in time and would not budge, only one beach towel is given per person no matter if your towel is damp and have an early excursion the following morning and they will not assist in calling a cab and instead point you to your phone in your room 더 보기

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Great location and rooms were of a good size and clean. Sadly, the hotel staff were not particularly friendly or helpful which affects the overall experience of staying in what would otherwise be an excellent value hotel.

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Hotel is showing signs of cracks and breakages. Not overlay bad but did expect more for the price.

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The hotel was great but too touristic

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Great area, quick walk to Kata Beach and a million restaiuants. We had the ground level room with direct pool assess and we really enjoyed it, especially after getting back from the beach. Place was decent, probably better then decent for Thailand and gets the job done. Decent breakfast in the morning.

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Next time I would book a pool side room. Staff goodand helpful, dont understad a lot of english. Rooms were large and comfortable perhaps a couch would be nice. Motel needs an update and shower wasnt very clean. Make sure you geta receipt before ou check out!

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We only stayed a night, but wish we could have stayed longer. Fresh flowers in room. Awesome location. Very cool bathroom. Loved the balcony! Perfect location. Friendly staff. All around winner!

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Perfect place for Kata beach. Great location, near beach, lots of places to eat, drink and massages. Street food just outside the hotel and along with nice restaurants. Beautiful room! Great pool! Did I mention great pool. Have fun.

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Was a nice hotel to stay in, highly recommend getting pool access room. Breakfast range was adequate but not great, plenty of other places to eat at a short distances walk. Great Location. Pool Bar needs to be refurbished as it is in a brilliant spot but not being used, still order drinks though. Some minor insect issues but this is common in Thailand […] anyway. We would definitely stay at this hotel again. 더 보기

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awesome and confortable. The only point that could be improved is the quality of the spring-mattress. have no other complaint about this beautiful hotel.

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Very good big room. Nice atmosphere lightning in room. I was satisfied of room service help whenever I needed it. Only minus was breakfast quality vs price but luckily better breakfast places were located around the hotel. I can recommend this hotel when visiting Kata Beach, Phuket.

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Det var mycket längre till stranden än vad kartan ger sken av, då man måste gå runt ett område med tennis banor etc för att komma till stranden, detta är dock inte så farligt i mitt tycke. Rummen va fräsha och kändes lyxiga, nära kata staden. OBS, boka inte någonting på hotelets servicedisk, vi beställde taxi för 4 personer med 4 stora bagage till flygplatsen, […] detta var inga problem och vi betalade dagen innan. När sedan taxin kommer och vi har bråttom till flygplatsen vill dom att vi ska betala mer, samt att vi inte ens får plats i den lilla taxin. efter mycket om och men så fick vi pengarna till baka och fick skena till en "taxi Stand" för att åka SUV till flygplatsen till ett billigare pris en vad hotellet ville ha för den lilla bilen. Frukosten var dålig, som alla andra i thailand. 더 보기

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Hôtel très bien placé dans la petite ville de Kata, parfait pour un couple, la ville est animée m, on y trouve de nombreux restaurants à proximité de différentes spécialités à des prix très raisonnables. La plage est à 5 minutes à pied, plage relativement propre, sable presque blanc, cependant bondée de transats et de parasols. Beaucoup d'offices de […] tourismes à proximité ainsi que de "motorbike for rent" (très pratiques). La piscine de l'hôtel est tout à fait correcte et est nettoyée quotidiennement. Les seuls points négatifs sont la propreté des serviettes et du linge de lit (tâches malgrès la lessive, odeur de vieux linges) l'eau sent le calcaire et a très mauvais goût lorsque qu'on se lave les dents, le personnel ne parle pas ou peu Anglais, et le restaurant ainsi que le petit déjeuner restent bofs. 더 보기

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Kan anbefales

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Fantastiskt prisvärt hotell! Rummen är stora och bekväma, med fina balkonger. Separat dusch/badkar/toalett gör det praktiskt. Renligheten på topp. Många engelsktalande tv kanaler. Promenadavstånd till Kata Beach. Hjälpsam personal. Poolen är fräsch. Vissa rum har direkt poolaccess, och jag hade nog testat ett av dessa rum om jag kommer tillbaka hit […] . 더 보기

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Vi boede på et deluxeværelse med pool adgang hvilket var rigtig lækkert. Hotellet er dog ikke så godt vedligeholdt som man ville tro til prisen. Personalet taler meget dårligt engelsk og selv simple ting var svært at forklare dem. At de har et "Tour-desk" kan man ikke bruge til meget pga sprogbarrieren. Udvalget af brochurer meget begrænset. Hvis man […] vil ha ro er det dog fint. Havde vi kendt den generelle standard inden, havde vi ikke valgt det men vi havde 4 ok nætter der alligevel. 더 보기

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ロケーションも良いです。海の前ではないが、ホテル左を1分弱歩いてすぐ右に横断するとすぐビーチです。そして、バスも1時間に二本ほど出ています。プーケットタウン、パットンなど行く時便利で安いです。1人30bです。またバスを見かけた時は手をあげるとどこでも止まってくれるようです。おりたいときも、速度が遅いのでジャンプして降りることができます。ホテルあたりはレストラン、買い物が出来るので便利です。ホテル築何年かわかりませんが、フレッシュです。部屋もモダンで、カビ臭くありません。

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Enestående hotell med flott service og hyggelig betjening. Sentralt beliggende med kort vei til strand og uteliv. Beliggenheten passer såvel småbarnsfamilier som eldre reisende. Kan absolutt anbefales.

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The staff totally lacks service understanding and does not speak any english. Lots of people working there, but no management as far as I could tell. For my 12 days they did not answer the phones at housekeeping and reception more than 50% of the calls. The 24 hour roomservice which they advertise does not exist and nobody cares. In fact nobody cares […] about service, beside one girl in reception and 2 of the bellboys.. they must have been trained somewhere else. Quality, if you are so lucky to find a waiter is good, however breakfast quality is bad and changing everyday. Rooms have great design though and they are very comfortable - the rooms with pool access is a great feature. It is a 1 star in service hotel but maybe a 3 star in terms of rooms and pool. Any manager could make it a 4 star place in a week if they cared about guiding their inexperienced staff. 더 보기

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LILLE DEJLIGT HOTEL MED GOD BELIGGENHED

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Отель имеет современные номера. Завтрак в отеле плохой. Т.е. вы конечно голодными не останетесь и не отравитесь - с этим все в порядке. Но готовят не вкусно, совсем примитивно, без души. А так отель классный. Территории нет, зато номера очень хорошие!

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