쉐라톤 맨해튼 앳 타임스스퀘어 (The Manhattan at Times Square Hotel) - 뉴욕

객실은 뉴욕호텔들 다 오래되서 그냥 그렇다고는 들었는데 한국 호텔들 별 4개짜리 호텔과 비교하시면 엄청 실망하실 듯.. 방은 그냥 그래요. 그리고 냉장고가 없어서 엄청 당황했음. 당연히 있을 줄 알았는데...게다가 옆방이랑 방음도 별로 잘 되지 않고... 청소도 괜찮았었는데 어느날은 세면대로 뭐가 역류했는지 이상한 찌꺼기가 세면대에 붙어있기도 했음. 처음에는 이런 저런 불만이 많았는데 그래도 이 모든 걸 이해해줄만큼 위치는 좋아요. 밤 12시에 다녀도 무섭지 않을 만큼 주변에 관광객도 많고...그리고 호텔비 외에 50달러 더 결제하더라구요..엘리베이터 사용료에 헬스장 사용료라나...너무 바빠서 헬스장 따위는 들어갈 시간도 […] 없었는데...처음에는 보증금이겠거니 물어보지도 않았는데 나중에 환불 안해줘서 물어보니 그렇다더군요. 미리 알고 있었으면 덜 기분나빴을 텐데 기분이 유쾌하지는 않았어요. 더 보기

위치는 훌륭했고 우리의 객실비용은 적당했다. 에어컨이 기대만큼 작동하지는 않았지만, 날씨가 따뜻해 우리의 여행에는 영향을 주지 않았다. 침대는 편안하였고, 우리는 즐겁게 머물렀다.

Manhattan 최상의, 정말 좋은 위치. 직원들은 공손하였고, 우리의 모든 여행 관련 부탁에 도움을 주었다. 게다가 그들은 가까이에 있는 정말 좋은 이탈리안 레스토랑을 추천해 주었다. 우리의 객실은 깨끗하고 편안하였다. 조명과 바람이 잘 통하는 로비가 좋았고 레스토랑에서의 즐거운 아침식사 또한 좋았다. 처음 New York에 방문했던 우리에게 여기는 정말 좋은 선택이었다.

7번가는 좋았어요! Mamma Mia는 우리의 오른쪽 옆 블럭이었다. 우리 손녀들은 Wicked 공연을 하고 있던 극장에서 관람할 수 있었다. Bobby Flay's restaurant Bar Americain은 반블록 떨어져 있었다. 맛있었다! 또한 그 거리를 바로 내려가면 있는 the Deli는 좋고 편리했다! 우리는 틀림없이 여기에 또 머물 것이다.

크고, 깨끗한 객실. 지하철 근처. 조금만 걸으면 할 것도 매우 많은. 뛰어난 호텔. 지금까지 했던 경험 중 최고였다. 이것은 그 가격에 더없이 좋은 것이다.

우리가 보고싶어 했던 많은 곳들이 걸어갈만한 거리에 있는...그 지역에서는 조금 떨어져 있는 지하철 사용...위치는 완벽했다. 객실은 오히려 작았지만, 우리는 그 도시를 즐기기 위해 그곳에 묵었고, 객실에는 그리 오래 머물지 않았다. 나는 그 호텔을 꼭 추천할 것이다. 모든 호텔은 장점과 단점을 가지고 있다. 일부호텔은 잡음, 비용, 기타등등일것이다. 어떤 사람은 어떤 호텔에서든 항상 단점을 찾을 것이다. 나한테는, 내가 예상했던 것만큼 괜찮았다. 말한것처럼, 나는 이곳을 추천한다.

호텔은 극장과 레스토랑이 편리했다. 객실에는 놀랍도록 안락한 킹사이즈 침대와 편의 시설이 있었다. 또한 여행의 편의를 위해 빌린 차에 필요한, 이용가능한, 보안시설이 된 주차장도 있었다.

Times Square와 New York주변지역에 가기 편해 꼭 추천한다. 우리는 거기에 다시 예약을 할 것이다.

우리는 그 호텔에 정말 깜짝 놀랐다. 침대는 편안했고, 수영장과 피트니스룸은 매우 근사했다. Times Square, Central Park, 기타 여기저기에 걸어갈 수 있는 위치가 가장 좋았다.

나는 여기에 또 다시 머물것이다. 직원들은 매우 친절하고, 근사한 수영장도 있었으며, 매우 좋은 위치에 있다.

그 호텔은 깨끗하며, Time Square와 Central Park에서도 가깝고 좋다. 그렇지만, 나는 비즈니스 여행자들에게는 추천하지 않는다. 인터넷은 정말 느리고, 나에게는 부담되는 유선이다. 만약 내가 인터넷 비용을 지불한다면, 무선을 기대하고, 모뎀처럼 느리지 않아야한다. 그리고 한가지 문제가 있었는데, 비용처리카드를 개인카드에서 회사카드로 바꾸어 달라고 요청하였는데, 그것을 처리하는데 매우 번거로웠다. 또, 그리고 이것은 별거 아닌것처럼 들리겠지만, 나를 미치버리도록 했던 것은 TV의 채널을 바꿀때면 2초 정도 지연이 있었던 것이다. 이것이 멍청하게 들리겠지만, 나는 그것이 작동된다고 생각하지 않았고 그래서 한번에 […] 두 채널을 바꾸게 되었다. 지연되는 것을 기다렸다가 버튼을 다시 누르는 것은 아주 짜증났다. 만약 당신이 객실에 오래 머무르지 않는다면, 이곳은 당신에게 아마도 좋을지 모른다. 그러나 만약 당신이 일 때문에 거기에 있고, 거기에서 일하느라 시간을 보낸다면, 피하라고 말하겠다. 더 보기

It was fine. Only issue was the AC. It did not apprear to work well & we told the hotel staff but they did not correct the problem. Luckily it was cooler outside & that was sufficient. Our only issue, otherwise decent hotel stay.

Gave us a King instead the two queens we requested; roll-away bed did not fit in the room without moving the desk and unplugging the phone and clock; repeatedly given only two bath towels for three guests; alarms went off several times during the first night of our stay. Front desk and bell hops were very friendly and helpful.

This was my first time in NYC and I was traveling for business. The location was fantastic. Close to the places I needed to be, etc. The room was incredibly small, the furnishings were old/outdated. The carpet/walls, etc. showed a lot of wear and the beds were not very comfortable. I could clearly hear the conversations of the guests in the room next […] to me and all the outside noise and traffic could be heard through the walls/window even though I was on the 17th floor. I am due back in NY the end of May, first of June and will be seeking out other accommodations. 더 보기

enjoyed stay, staff was helpful, computers helped us out of a jam, parking was accomadating, allowed to leave bags after checkout due to late departure

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I was registered for 2 double beds, but when I got there, we only had 1 double bed in the room. At first we were told, there was no availability for our request. Then we had to wait over 2 hours while they got another room cleaned and ready. When we got in the room, it didn't smell fresh, there was a used water bottle on the floor, the toilet had stains […] on the commode, the sink was not cleaned, and hair was on the bathroom floor. The breakfast was good, but overall it was not worth the rate that we had to pay. I would never stay there again. 더 보기

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Location, location, location . . . so convenient to everything and a very serviceable room. Nothing fancy, but no complaints whatsoever.

After reading a few of the other reviews, I was a little uncertain about my choice, but I am very glad that I stayed at The Manhattan at Times Square! The hotel staff was attentive and courteous; the pool was wonderful; the appointments in the room were luxurious. There was one small issue in the room that was quickly resolved. I was attending a conference […] at a nearby hotel, and was very grateful to walk back to my own hotel each night. I will definitely use this hotel again! 더 보기

Bathroom cleanliness, esp. floor, was not 3+. The daily maid service was great but sink was cracked and grout on floor was dirty.

The Manhattan at Times Square was a great hotel for the price we paid. It was centrally located, clean and the staff was nice. The only thing it didn't offer that we could've used was free wi-fi in our room.

I stayed in the hotel twice. The first time, the room was very noisy and I am not sure if the reason was street noise or the fact that it was facing a very noisy ice machine. The hotel was full and could not give me another room. The second time, the room was very quiet. Both times, the room was spacious and clean, if somewhat old. The bed was very […] comfortable. The elevators are often strained by the amount of people coming in and out, leading to long waiting times sometimes. On the plus side, free internet in the lobby and a truly excellent location. 더 보기

Nice place / nice people. Not to bad on the rates considering the location. Would definitely stay here again

This trip was my first stay at The Manhattan at Times Square Hotel. I was pleasantly surprised and pleased. First, the location is great. It is within easy walking distance of Broadway shows and all of the other attractions of the Times Square area. The hotel is modern and clean. I was pleased with the size of my room. The price I got through hotel.com […] was substantially less than comparable area hotels of the same quality. It is a large hotel (I stayed on the 20th floor) which means large groups arriving and competition for the free computer stations. For the most part, the staff handled the chaos well. I did not try the hotel restaurant (would rather eat cheaply and/or explore), but the fact that the hotel has a pool is a rare NYC amenity. Overall, the hotel was modern and well-maintained, consistent with the quality you'd expect from a Starwood property. I'll be looking at this hotel for future NYC trips. 더 보기

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Had a great time in NY and really loved our hotel for what we needed it for. The hotel was in the perfect location and it was not pricey at all compared to other hotels in the same area "Time Square". We got there early around 10am and we immedietly thought we'll drop our bags off and explore the city until we are able to check in but luck would have […] it that they upgraded us to a king bed room and it was available immedietely. The room was of decent size as any other standard room. It had the king bed a little desk with office chair, 6 drawer dresser, and a spacious closet with safe. The bathroom was regular size as well. Noise was a concern at first since we thought being so close to time square would be an issue but it was not the case...Only noise problems we had were people slamming their hotel room doors, we had to call security which handled the problem. Other than that the hotel was perfect for our stay and I would recommend it to others as long as your not expecting the ritz. For new timers to NY...i seriously recommend Famous Dave's BBQ (171 W. 47th Street in Times Square) walking distance from Hotel. There is also Ellens Stardust Diner (1650 Broadway (between 50th St & 51st St) around the corner where you will find singing waitresses while you dine. While in NY keep in mind that everything might be more pricier than what you're used to...we decided to compensate with sometimes sharing meals as the portions are more than enough. 더 보기

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My only complaint is the following morning it can take up to 15 minutes to get an elevator that isn't full to your floor. We asked two staff members where the stairs were, they refused to let us take them because apparently it's too confusing to get to the next set of stairs once you have descended to the fourth floor. We assured them that we were mart […] enough to take directions, but they still refused. 더 보기

Other than the front desk and pool area, the staff was excellent. The restaurant staff was excellent and the maid service was terrific. I think the front desk and pool personnel need Customer Service training. I did not find the front desk personnel to be welcoming, knowledgeable, or interested in dealing with issues with a strong customer service focus. Issues: - […] At checkin the front desk could not tell my children what the swimming pool hours were. The front desk did not try to look the hours up or inquire with the lifeguard..."I'm not certain" was one response, and “I think 6am to 8:30pm” was another. The pool actually closes at 10pm. - The guard at the pool was cavalier and rude. I took my daughter to the pool and my son stayed in our room. The guard asked me to sign in and to see our room key. I told him we weren’t aware that we needed our room key and all we had on was our bathing suits. I asked if he could validate us with the front desk. He grabbed a small sign with the rule on it from behind his chair and placed it in front of me. He did not explain or say, “I am sorry but that is the hotel policy in order to use the pool.” We trekked back to the room, got the key, and went back to the pool. This is another rule that the front desk should be aware of and communicate to its customers when discussing the pool! - The electricity in the bathroom and the hallway area went out. Discovered at 5am when I went to use the bathroom. I used my cell phone for light. - The front desk insinuated that I must have done something to cause the electricity problem…like used the hair dryer. I don’t have enough hair to worry about a hair dryer. - The room phone was broken. When I called the front desk, I could hear them but they could not hear me...they hung up. I fiddled with the phone cord and called the front desk again...they hung up again. I sure am glad that I wasn’t having a heart attack because they never called back or showed any concern. - With no room phone, I had to 더 보기

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As first time visitors to NYC we found the hotel very central to all we wanted to do. Staff was friendly, helpful and the facility provided all that you would want. Clean, fresh linens, coffee maker, in house cafe for breakfast, pool. Great lobby, with internet access. We will definitely come again.

Right in the theater district, my daughter and I were only minutes away from all 3 productions. Easy access to subway for trips to Statue of Liberty/Ellis Island. Short subway and walking distance to Empire State Building, Central Park, MOMA, 5th Avenue. Very quiet rooms and yet bustling, international crowd in lobby. Computers in lobby have internet […] access- often busy though. Fee for service in room. Rooms more than adequate. 더 보기

The location of this hotel cannot be overrated. It is so convenient that the fact that it took me 3 requests to get a refrigerator in my room can easiily be overlooked. The bed was extremely comfortable. If you are looking for first-class luxury, it may be here, but it was not in my room, which was next to the elevator, the maids' storage closet, and […] the icemaker. But even all this did not dampen my enthusiasm for the location. I will stay here again, but I will make my preferences known when I book the room. 더 보기

We stayed just one night on 2/22/12. What a perfect location! Right near all the action of Times Square, but far enough uptown not to hear the noise at night. Lobby is nice, check-in easy. I am particularly petrified of bedbugs, and was pleased to find no evidence in our room after a thorough inspection of the bed, walls, ceiling, curtains, etc. The […] hotel could use a renovation, but it's not too bad. The pool is nice, but I called down to the desk and was assured there are pool towels & I wouldn't need to bring down any from my room. However, when we got to the pool, they were out of towels & wouldn't deliver any more. The room was incredibly hot all night, even with the air conditioner set to 65. We eventually opened the window to let cool air in. Overall, we had a nice stay. Perfect for a one-night getaway to enjoy midtown attractions. Probably would choose somewhere else for an extended stay. 더 보기

Perfect place to stay when you go to New York for a Broadway Play. Staff was very, very helpful and kind.

The hotel was clean, beds were nice, and the staff was pleasant. The pool was very nice. Would stay there again. Great location for any Times Square or Broadway location.

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Excelente location in broadway theatre area. Incredible breackfast. Very dirty carpets and the bathrooms need repairment

W had to move room because the TV and some of the lights didn't work. Then in the middle of the night the radiator started making a loud clanging noise.

Hotel upgraded my room from a quen bed to king size as it was my and I sleeping there (this was complimentary and not asked for just given!) They also let us check-in at 10 am and held our bags for free after check-out as we weren't leaving the city till late pm. Location was great just around the corner from radio city. Only gripe is that the walls […] are very thin and the people next door came in around 1am. I loved the rest of the hotel so much that I will just take some Tylenol PM for my next stay there!!! Definitely worth it 더 보기

Excellent location, it seems a very busy hotel-reserve in advance, typical breakfast with a good variety of products (cereal, fruits, eggs, bacon, yogurt,...), rooms spacious enough, nice pool, but the sauna was not hot enough. Overall, good experience; will stay there again.

great hotel, great location! Rooms were a little small but very clean and beds were very comfortable. The staff was extremely friendly and accommodating. We will definitely stay there again!

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Did not like it at all it didn't even have a microwave