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Novotel Krakow City West

4.0 star property
Family-friendly hotel with indoor pool, near National Museum

Choose dates to view prices

Located close to Cloth Hall and Main Market Square, Novotel Krakow City West offers a family-friendly haven with shopping on site, an arcade/game room, and a playground. Enjoy buffet breakfast at the on-site restaurant or unwind in the spa with a deep-tissue massage. With perks like indoor pool access and multilingual staff support, previous guests have praised this hotel for its helpful team.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness center
  • Self parking
  • Children's pool
  • Spa services
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
The current price is ₩99,497
₩107,457 total
includes taxes & fees
May 31 - Jun 1

Why we love this property

Work and play paradise
Located in a business district, this hotel offers five meeting rooms and a business center. After work, guests can enjoy spa services and bar relaxation.
Delicious local dining
Savor locally-sourced and organic food at the restaurant or bar. The hotel's buffet breakfast is a perfect way to start the morning.
Pool paradise
The hotel offers an indoor pool with comfy loungers for relaxation. A separate children's pool gives little ones space to splash around.

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed (Novation)

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds (Novation)

Superior Room, 2 Twin Beds (Novation) | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds (Novation)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, 2 Twin Beds

Executive Twin Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 King Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • 59 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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The price is ₩164,932
₩178,127 total
includes taxes & fees
Jun 7 - Jun 8
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About the neighborhood

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

What's nearby

  • International School of Polish Language and Culture - 14 min walk - 1.2 km
  • Wisla Stadium - 19 min walk - 1.6 km
  • People of Krakow in Times of Terror 1939-1945-1956 - 5 min drive - 2.1 km
  • AGH University of Science and Technology - 6 min drive - 2.5 km
  • National Museum - 7 min drive - 3.1 km

Getting around

  • John Paul II - Balice Airport (KRK) - 26 min drive
  • Kraków Zakliki Station - 8 min drive
  • Turowicza Station - 10 min drive
  • Kraków Łobzów Station - 29 min walk
  • Free area shuttle

Restaurants

  • ‪Circle K - ‬3 min walk
  • ‪Współwinni - ‬4 min walk
  • ‪Toscanizzazione - ‬5 min walk
  • ‪The Place - ‬11 min walk
  • ‪Klub Zaścianek - ‬9 min walk

About this property

Novotel Krakow City West

  • Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of National Museum and Kraków Barbican. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Toys
  • Children's books

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Thin carpet in room

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Travel crib
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Fireplace

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Novo2 - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: PLN 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 15 to December 21:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Hotel Krakow City West

Novotel Krakow City West

Accor Krakow Bronowice

Novotel Krakow City West Hotel

Novotel Krakow Bronowice Hotel Krakow

Krakow Novotel

Novotel Krakow City West Hotel

Novotel Krakow City West Kraków

Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West offer free cancellation for a full refund?

Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Novotel Krakow City West?

Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow City West?

Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Krakow City West?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.

What is there to do at Novotel Krakow City West and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Novotel Krakow City West also has an arcade.

Are there restaurants at or near Novotel Krakow City West?

Yes, there's an onsite restaurant, Novo2.

Does Novotel Krakow City West have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Novotel Krakow City West like?

Novotel Krakow City West is a short 17-minute walk from Wisla Stadium and 14 minutes' walk from International School of Polish Language and Culture.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.0

Location

9.0

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast offered a good variety and was excellent with many reviewers praising its quality. (14 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Breakfast
Service staff
Children
Airport
Food
Parking
Adults
Lobby
Pool

Reviews

Verified

10/10 Exceptional

Good hotel. Breakfast is very good with a lot of variety. Easy parking though you have pay a small fee per night.
Innocent, 1-night trip
Verified

10/10 Exceptional

Was very friendly staff and nice atmosphere
Annika, 1-night trip
Verified

10/10 Exceptional

Staff friendly. Great breakfast!
Sian, 1-night trip
Verified

10/10 Exceptional

Great hotel. Delicious food.
Joanna, 1-night trip
Verified

10/10 Exceptional

The rooms were very clean. Had dinner in the restaurant and it was very good quality at a reasonable price
Stephanie, 1-night trip
Verified

10/10 Exceptional

Very nice hotel, great staff, impeccable rooms.
PAUL, 4-night trip
Verified

8/10 Very good

Nice rooms. Comfy enough and very clean. The swimming pool and gym however, were too small and crowded. The location was good and close enough to different attractions.
Mehran, 2-night trip
Verified

10/10 Exceptional

Excellent hotel, breakfast was nice and the staff were always happy to assist if needed
5-night trip
Verified

10/10 Exceptional

Lovely clean Hotel staff were very nice food was great.
Keith, 2-night trip
Verified

10/10 Exceptional

Great hotel and great staff! Enjoyed my stay
Guy, 6-night trip
Verified

8/10 Very good

Room clean, bed and bedding very comfortable. Hire located close to public transport. Lifts were „playing up” a bit but it’s three of them so no „biggy”. Gym adequately equipped (but, let’s face it- just to cover basics - if you’re crossfitter - it will not meet your needs 😄), staff friendly.
natalia, 3-night trip
Verified

10/10 Exceptional

Excellent hotel. It is clean and convenient location. We stay two night at here, and have satisfied.
Jisung, 1-night trip
Verified

8/10 Very good

Beds very comfy.
Amanda, 3-night trip
Verified

10/10 Exceptional

Really good breakfast. Clean rooms and excellent service from the staff.
Christopher, 3-night trip
Verified

10/10 Exceptional

Clean room, nice beds, only a little bit more light is required, lightning is weak, also few power ports, everything else 9/10
Gerardo E, 3-night trip
Verified

8/10 Very good

Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel.
Toni, 4-night trip
Verified

8/10 Very good

Very nice hotel

Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber. Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests.
Helle, 3-night trip
Verified

10/10 Exceptional

Nice staying

We stayed in this hotel with family. The room was clean, spacious and comfort. Breakfast was excellent. The price for this high quality hotel is quite reasonable. Hotel is a bit far away from old town but, with Uber, Bolt it is only 10 minutes. Liked.
YILMAZ, 1-night trip
Verified

6/10 Good

Two double beds were good and room was clean. Coffee was excellent. Unexpected parking fees were very high.
Adam, 1-night trip
Verified

10/10 Exceptional

Wonderful

Wonderfull stay as always. Hotel offers activities for kids. Easter eggs painting etc. always well prepared for holidays celebration.
Piotr, 1-night trip
Verified

10/10 Exceptional

Amazing hotel for the family

Great hotel with everything you need. Good variety in breakfast, access to pool for both big and small, easy with nearby public transportation, restaurant if needed. The small things that didn't work, the staff was quick to get fixed. Two adults and two kids really enjoyed our stay here.
Laurits, 5-night trip
Verified

8/10 Very good

Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.
Lyndsey, 3-night trip
Verified

10/10 Exceptional

Clean rooms. Excellent breakfast choice. Friendly and helpful staff
Mike, 5-night trip
Verified

10/10 Exceptional

Very good & delicious Breakfast 💖💖💖💖💖

The hotel is clean w good bed and good & delicious breakfast buffet and friendly & nice staff. 👌💖👌💖👌💖
Babak, 1-night trip
Verified

10/10 Exceptional

Visited with family and it does caters to families 1. Excellent facilities. Excellent pool and gym. Also has a PlayStation for kids to indulge in during the day 2. Clean rooms with all the required amenities 3. Great staff and always ready to help. All my requirements were fulfilled and done quickly Would definetly stay there again as it is quite near krakow city center but further away to avoid the hustle and bustle of the city center
Haris, 5-night trip