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Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

4.0 star property
All-inclusive beachfront property with free water park, near La Isla Shopping Mall

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At Wyndham Alltra Cancun, unwind on the pristine white sand beach or enjoy a refreshing cocktail at the beach bar. With multiple dining options and ocean views, this all-inclusive resort offers something for everyone. Enjoy water park access, a spa with deep-tissue massages and body wraps, or get active with beach volleyball. Plus guests love the helpful staff who make family-friendly memories possible.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach cabanas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
The current price is ₩360,720
₩443,873 total
includes taxes & fees
May 19 - May 20

Why we love this property

Ocean escape paradise
This all-inclusive beachfront property boasts white sand. Guests can enjoy beach volleyball, loungers, and cabanas, or explore nearby water activities.
Work and play paradise
Tackle business tasks in the conference space and meeting rooms, then melt away stress with spa services. Hot stone massages and beach bars await.
Poolside fun and slides
The pool area at this all-inclusive property boasts 2 outdoor pools, a children's pool, and a free water park. A waterslide and poolside bar enhance the fun.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Master Suite King

Premium bedding, free minibar, in-room safe, blackout drapes

Master Suite King

  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite 1 King Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Presidential Suite 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 126 sq m
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite King Beachfront Swim up

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite King Beachfront Swim up

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Double Accessible

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Double Accessible

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite King Accessible

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite King Accessible

  • Lagoon view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Junior Suite, King Bunk and Trundle Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Family Junior Suite, King Bunk and Trundle Bed

7.8 out of 10
Good
(13 reviews)
  • Resort view
  • 36 sq m
  • Sleeps 5
  • 1 King Bed, 1 Large Twin Trundle Bed and 1 Large Twin Bunk Bed
  • Free WiFi

View all photos for Deluxe Junior Suite Double Lagoonview

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Junior Suite Double Lagoonview

  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Junior Suite King Lagoonview

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Junior Suite King Lagoonview

9.2 out of 10
Wonderful
(5 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Junior Suite Ocean View Double

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Double Beachfront

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Double Beachfront

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite King Beachfront

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite King Beachfront

  • Ocean view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout drapes

Deluxe Junior Suite Ocean View King

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Sun Club Master Suite Ocean Front King

A spacious living area with a balcony overlooking the ocean, a ceiling fan, and a dining table.

Sun Club Master Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Master Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout drapes

Master Suite Ocean View King

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean Front Double

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Ocean Front Double

9.2 out of 10
Wonderful
(7 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean Front King

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Ocean Front King

8.6 out of 10
Excellent
(26 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View Double

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Ocean View Double

8.0 out of 10
Very good
(25 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Double

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Double

8.2 out of 10
Very good
(56 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite King

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite King

9.0 out of 10
Wonderful
(82 reviews)
  • Lagoon view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Bed

Premium bedding, free minibar, in-room safe, blackout drapes

Standard Double Bed

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite Ocean View King

Premium bedding, free minibar, in-room safe, blackout drapes

Junior Suite Ocean View King

8.6 out of 10
Excellent
(41 reviews)
  • Ocean view
  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for King Room

Premium bedding, free minibar, in-room safe, blackout drapes

King Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Cancun Interactive Aquarium - 4 min drive - 1.8 km
  • Forum Beach - 5 min drive - 1.8 km
  • Cancun Convention Center - 6 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 23 min drive
  • Tulum Intl. Airport (TQO) - 154 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪El Mirador - ‬8 min walk
  • ‪Snack Grand Park - ‬7 min walk
  • ‪Flor De Sal - ‬7 min walk
  • ‪Bubba Gump Shrimp Co. - ‬4 min walk
  • Lobby Bar

About this property

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

  • At Sunscape Cancun All-Inclusive Resort & Spa by Hyatt, you can spend time at the beach enjoying cabanas, volleyball, and beachside drinks, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. There's plenty of fun with the 2 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, hydrotherapy, and reflexology. Serving Mexican cuisine, Casa de Rosa is one of 10 restaurants and 3 bars/lounges. Other highlights at this all-inclusive property include a nightclub, a free kid's club, and a poolside bar. The pool and helpful staff get great marks from fellow travelers.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals and snacks included
    • Room service during certain hours
    • In-room minibar (all beverages included)

Land activities

    • Fitness facilities
    • Soccer

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

DONE

Hotel size

    • 458 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 10 restaurants
  • 3 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Private dining
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Childcare in room (surcharge)
  • Splash pad

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Personal watercraft (motorized)
  • Evening entertainment
  • Shopping
  • Cooking classes
  • Ecotours nearby
  • Golfing nearby
  • Sailing nearby
  • Surfing/body boarding nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference space (5726 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Free water park
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Sauna
  • Steam room
  • Waterslide
  • Splash pad
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, Aura Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

Casa de Rosa - This restaurant specializes in Mexican cuisine.
Viaggio - This restaurant specializes in Italian cuisine. Open daily.
Ventanas - This buffet restaurant overlooks the ocean. Open daily.
Azul - This restaurant overlooks the ocean and specializes in Asian cuisine. Open daily.
At Sunset - Onsite restaurant. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property uses a grey water recycling system and eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Frequently asked questions

Does Sunscape Cancun All-Inclusive Resort & Spa by Hyatt offer free cancellation for a full refund?

Yes, Sunscape Cancun All-Inclusive Resort & Spa by Hyatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Sorry, pets aren't allowed.

Is parking offered on site at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are both nearby.

What is there to do at Sunscape Cancun All-Inclusive Resort & Spa by Hyatt and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt also has 3 bars, a nightclub, and a waterslide, as well as a sauna, a steam room, and beach cabanas.

Are there restaurants at or near Sunscape Cancun All-Inclusive Resort & Spa by Hyatt?

Yes, there are 10 onsite restaurants, featuring Mexican cuisine and ocean views.

What's the area around Sunscape Cancun All-Inclusive Resort & Spa by Hyatt like?

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt is a short 18-minute walk from La Isla Shopping Mall and 17 minutes' walk from Chac Mool Beach. Travelers give top marks for the property's prime location.

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Reviews

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.4

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The beach was consistently described as beautiful, clean, and well-maintained with soft white sand and clear blue ocean water. (541 reviews)
  • The all-inclusive experience was exceptional with great food, drinks, entertainment, and activities included. (140 reviews)
  • The pool area was a highlight with great activities, clean facilities, and a fun atmosphere for both kids and adults. (249 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Beach
Restaurant
Family friendly
Children
Drinks
Recreation
Entertainment

Reviews

Verified

10/10 Exceptional

Lovely location plus great staff and very family friendly hotel.
Jasmine, 4-night trip
Verified

10/10 Exceptional

spacious and comfortable rooms, quality of bedding, wide variety and succulent food, friendly staff.
Emilio S, 4-night trip
Verified

10/10 Exceptional

Great Staff. Great ratio of restaurants to rooms - didn't have to wait long to eat anywhere at any time.
Geoffrey, 7-night trip
Verified

10/10 Exceptional

Great activities in beautiful setting by the pool. Very family friendly. Staff amazing and helpful.
Dan, 4-night trip
Verified

10/10 Exceptional

Very clean resort, super friendly staff, excellent food!
Julia, 8-night trip
Verified

8/10 Very good

Food was very good, clean rooms and beautiful beach
Melissa P., 5-night trip
Verified

10/10 Exceptional

Great place to stay for vacation, friendly staff
Jean Paul, 3-night trip
Verified

10/10 Exceptional

I can't think of a better option for families. Plenty of food options that were quality. A full water park for kids with their own pool. Direct access to the beach and ocean that is safe to swim in.
Spencer, 4-night trip
Verified

10/10 Exceptional

Staff was awesome, and the food was so delicious
Lisa, 9-night trip
Verified

8/10 Very good

Clean rooms, great beach, wonderful staff.
Bradley, 4-night trip
Verified

10/10 Exceptional

The staff and hotel was great.
Rokita, 3-night trip
Verified

10/10 Exceptional

Clean room, lots of variety of food and very family friendly
Tracy, 4-night trip
Verified

8/10 Very good

Clean room, kind staff, great food, fun activities and entertainment
Aida, 4-night trip
Verified

8/10 Very good

Great staff, one of the best food experiences we've had.
Camie, 5-night trip
Verified

10/10 Exceptional

Food was excellent, beach was beautiful, staff was friendly
Italian restaurant
beach
view from room, Jr. suite king ocean view
Jessica, 3-night trip
Verified

10/10 Exceptional

Cleanliness, great food and staff
Karissa Dawn, 8-night trip
Verified

10/10 Exceptional

Clean room, amenities were very good
Bawneet, 4-night trip
Verified

10/10 Exceptional

Wonderful place for a family. Great buffet, pools, coffee shop, staff...love it!
Lauren Ann, 4-night trip
Verified

10/10 Exceptional

Thank you we love it so much easy to airport
rachada, 3-night trip
Verified

10/10 Exceptional

All the food was amazing and the beach.
Jennifer, 6-night trip
Verified

10/10 Exceptional

Great staff, good food, clean facilities
Christopher D, 5-night trip
Verified

10/10 Exceptional

We enjoyed our stay. The room is clean and food is great. Staff very nice and helpful.
Yongmei, 4-night trip
Verified

10/10 Exceptional

Staff were very friendly, the resort was spotless. We enjoyed the food at all the restaurants as well. The entertainment staff was outstanding, a great variety of activities for all ages.
Pool in the evening
Sunset view from the lobby
Sunrise over the beach
Cancún sign on the beach
Susan Christine, 7-night trip
Verified

10/10 Exceptional

The room is clean, the staff is very friendly.
Xiaochao, 7-night trip
Verified

10/10 Exceptional

Great location. Nice friendly place.
Haley Jean Kathleen, 4-night trip