In the heart of London, Novotel London West offers a tranquil retreat with a garden and dry cleaning services. Enjoy international cuisine at one of two on-site restaurants or unwind at the bar after working out in the gym. With free in-room WiFi, express check-out, and multilingual staff always ready to help.
Kensington (Olympia) Underground Station - 14 min walk
Shepherd's Bush Station - 22 min walk
Hammersmith Station - 7 min walk
Barons Court Underground Station - 7 min walk
West Kensington Underground Station - 12 min walk
Restaurants
McDonald's - 7 min walk
Novetel klasse restaurant - 4 min walk
Costa Coffee - 7 min walk
Pret A Manger - 7 min walk
The Craft Beer Co. - 7 min walk
About this property
Novotel London West
When you stay at Novotel London West, you'll be within a 15-minute walk of Eventim Apollo and Kensington High Street. Guests can visit the fitness center for a workout or grab a bite to eat at Artisan, one of 2 restaurants, which serves Modern European cuisine and is open for dinner. Also, Natural History Museum and Thames River are just a 5-minute drive away. Fellow travelers like that it's just a short walk to public transportation: Hammersmith Station is 7 minutes away and Barons Court Underground Station is 7 minutes.
At a glance
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Hotel size
630 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets allowed*
Service animals welcome
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Covered onsite self parking (GBP 84 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Height restrictions apply for onsite parking
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Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service
Traveling with children
Children stay free (see details)
Grocery/convenience store
Children's menu
Working away
40 meeting rooms
Coworking spaces
Conference center (53745 square feet of space)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Fitness center
At least 80% of food locally-sourced
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 42
Wheelchair-accessible path of travel
Wheelchair-accessible parking
6 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchairs available on site
Room amenities
Be entertained
55-inch LCD TV
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Meal delivery service
Mini-fridge
Free bottled water
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Artisan - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only.
Aroma - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available. Open daily.
Fees & policies
Refundable deposits
Deposit: GBP 50 per accommodation, per stay
Optional extras
English breakfast is offered for an extra charge of approximately GBP 21.75 per person
Early check-in can be arranged for an extra charge of GBP 40.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 40.00 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Covered self parking costs GBP 84 per day
Parking height restrictions apply
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London
Frequently asked questions
Does Novotel London West offer free cancellation for a full refund?
Yes, Novotel London West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel London West?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Novotel London West?
Yes. Self parking costs GBP 84 per day. Parking spots may be limited.
What are the check-in and check-out times at Novotel London West?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of GBP 40.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of GBP 40.00 (subject to availability). Express check-out is available.
What is there to do at Novotel London West and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Novotel London West?
Yes, there are 2 onsite restaurants, featuring Modern European cuisine.
What's the area around Novotel London West like?
Novotel London West is in Hammersmith, a short 7-minute walk from Hammersmith Station and 12 minutes' walk from Kensington High Street. Travelers love the hotel's prime location.
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Reviews
Novotel London West Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.4
Amenities
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently good with a large variety of options and high-quality ingredients. (47 reviews)
The gym was a reasonable size, well-stocked, and not busy. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Lobby
Bed
Food
Bar
Value
Restaurant
Reviews
Verified
10/10 Exceptional
Mar 25, 2026
Had a great stay. The staff was very friendly and the area of the hotel was quiet.
Rutger
Rutger, 2-night trip
Verified
10/10 Exceptional
Apr 12, 2026
Everything at the hotel was great. Room was marvelous, the staff were friendly and check-in was smooth. Couldn't speak more highly of it! Thank you!!
Shaun
Shaun, 1-night trip
Verified
10/10 Exceptional
Mar 8, 2026
Very good and ideal location for our trip and day out in central London.
David
David, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Very clean throughout, comfortable beds and handy for the shops, bus station and tube stations in Hammersmith
Stephen
Stephen, 2-night trip
Verified
8/10 Very good
Apr 9, 2026
Comfortable room, staff friendly at check in/out. Good range at breakfast. There was always a very long queue for the lift to and from the car park so ended up using stairs with luggage.
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2026
Room excellent, staff friendly and helpful, and our dog was made to feel very welcome - thankyou
Anita
Anita, 1-night trip
Verified
10/10 Exceptional
Mar 7, 2026
Welcome was great and friendly
David
David, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2026
Fantastic experience at reception, well looked after for a rare night away. Great facilities, and nice room.
Vaughan
Vaughan, 1-night trip
Verified
8/10 Very good
Apr 12, 2026
Room was pretty clean minus a hair here and there. Rooms were not soundproofed so could hear everyone in the hallway and in their rooms. Location is 5 minute walk away from subway station so very convenient. Bed was comfy. Staff were very nice.
Emma
Emma, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Very pleased with the visit - looking to come back again next year.
Very impressed by the ease of checking in - ensuring we had the rooms to suit our needs - perfect
David
David, 3-night trip
Verified
8/10 Very good
Mar 14, 2026
Good location, nice size room and clean. The only one thing I would say is the walls are quite thin. Apart from that I really enjoyed the stay.
Sally
Sally, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Good clean room, fast, efficient and friendly check-in.
Raphael
Raphael, 1-night trip
Verified
10/10 Exceptional
Jan 9, 2026
Loved the food in the Aroma restaurant and the staff were extra helpful and friendly
paul
paul, 2-night trip
Verified
8/10 Very good
Feb 8, 2026
Everything fine staff pleasant and helpful
Maurice
Maurice, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Staff were great especially rebecca
Stuart
Stuart, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Plenty of room, complimentary Nespresso and crisps and chocolate replenished each day, great shower. Staff at the bar and restaurant were all pleasant and helpful.
Fiona
Fiona, 3-night trip
Verified
8/10 Very good
Dec 31, 2025
Yes the room was spotless and the staff very friendly
Denis
Denis, 2-night trip
Verified
6/10 Good
Apr 10, 2026
Check in was good, nice and new check in area. Rooms dated and not at all clean. Check out was at 12noon but we were woken at 9am by the cleaning staff asking us to leave the room so they could prepare it, same at 10am and again at 11am. Would not stay here again due to the above.
Malcolm
Malcolm, 2-night trip
Verified
10/10 Exceptional
Jan 19, 2026
The staff were very friendly and fantastic customer services. Hotel is a Gem in Hammersmith.
Hemla
Hemla, 1-night trip
Verified
10/10 Exceptional
Dec 16, 2025
Thoroughly pleasant stay, room was lovely, staff were friendly and extreemly helpful, breakfast was lovely with great produce and lots of choice. Would definately stay again.
Nigel
Nigel, 1-night trip
Verified
6/10 Good
Mar 2, 2026
Very clean, but tired/aged rooms, reflects pricing. Overpriced drinks, best off going to local pubs, convenient location for Hammersmith tube station.
Caroline
Caroline, 1-night trip
Verified
10/10 Exceptional
Nov 14, 2025
Clean room and breakfast was good
Oudite
Oudite, 1-night trip
Verified
10/10 Exceptional
Feb 9, 2026
Staff were great on arrival. Rooms was large if decoration was a bit dated. TV was big as well. Gym was well stocked for a hotel one. Hotel is well located near Hammersmith station for easy access into London
John
John, 3-night trip
Verified
6/10 Good
Mar 16, 2026
Reception was difficult to find as sign outside pointed towards lifts where only one worked and was very busy/slow. Room was nice but was felt thin so heard lots of noise especially early hours of morning.
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Have stayed at the hotel twice, and planning to do so again. Perfect location and quiet neighbourhood.