H10 Tenerife Playa is a great choice for your beach stay in Puerto de la Cruz, putting you near activities like windsurfing and water skiing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body scrubs. Restaurante El Drago, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A rooftop terrace, a poolside bar, and a fitness center are other features.
Avenida Colon, 12, Puerto de la Cruz, Tenerife, 38400
What's nearby
Martianez Shopping Centre - 5 min walk - 0.5 km
Tenerife Beaches - 7 min walk - 0.6 km
Puerto de la Cruz Town Hall - 10 min walk - 0.9 km
Plaza del Charco - 12 min walk - 1.0 km
La Paz Lookout - 12 min walk - 1.0 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
Tenerife South Airport (TFS) - 69 min drive
Restaurants
McDonald's - 5 min walk
Bar El Camino - 7 min walk
La Cazuela - 2 min walk
Bar Cafeteria Bangosol - 4 min walk
La Compostelana - 3 min walk
About this property
H10 Tenerife Playa
H10 Tenerife Playa is a great choice for your beach stay in Puerto de la Cruz, putting you near activities like windsurfing and water skiing. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials, and body scrubs. Restaurante El Drago, one of 2 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A rooftop terrace, a poolside bar, and a fitness center are other features.
All inclusive
All-inclusive room rates at H10 Tenerife Playa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
At a glance
DONE
Hotel size
324 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
Street parking available
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurante El Drago - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Bar Tinerfe - Onsite bar. Open daily.
Restaurante El Lagar - This poolside restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5.5 for children
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 6:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
This property affirms that it follows the cleaning and disinfection practices of Safety Program (H10 Hotels).
Property Registration Number H-38-4-0000010
Also known as
H10 Playa Tenerife
H10 Tenerife Playa
H10 Tenerife Playa Hotel
H10 Tenerife Playa Hotel Puerto de la Cruz
H10 Tenerife Playa Puerto de la Cruz
Playa Tenerife
Tenerife H10
Tenerife H10 Playa
Tenerife Playa
Tenerife Playa H10
H10 Tenerife Playa Hotel
H10 Tenerife Playa Puerto de la Cruz
H10 Tenerife Playa Hotel Puerto de la Cruz
Frequently asked questions
Does H10 Tenerife Playa offer free cancellation for a full refund?
Yes, H10 Tenerife Playa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at H10 Tenerife Playa?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.
Are pets allowed at H10 Tenerife Playa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Tenerife Playa?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at H10 Tenerife Playa?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.
Is there an onsite casino at H10 Tenerife Playa?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (2-min walk) is nearby.
What is there to do at H10 Tenerife Playa and nearby?
Have fun with activities like cycling, water skiing, and windsurfing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a sauna and a Turkish bath. H10 Tenerife Playa also has an arcade and a garden.
Are there restaurants at or near H10 Tenerife Playa?
Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and ocean views.
Does H10 Tenerife Playa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around H10 Tenerife Playa like?
H10 Tenerife Playa is located near Playa Martianez, just a short 2-minute walk from Lago Martianez Swimming Pools and 4 minutes' walk from Martianez Shopping Centre.
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Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.0
Location
8.6
Staff & service
7.6
Property conditions & facilities
Reviews
Verified
6/10 Good
Feb 5, 2026
It was average but the food was good
Michael
Michael, 3-night trip
Verified
8/10 Very good
Dec 28, 2025
Easy location to get around from .
Robert Simon
Robert Simon, 14-night trip
Verified
10/10 Exceptional
Feb 11, 2026
Great team, the service is excellent and go above and beyond to make you feel at home. Highly recommended!
Boris Caballero
Boris Caballero, 6-night trip
Verified
8/10 Very good
Feb 6, 2026
Not as premium as the brand and photos would suggest. But overall a safe choice. The location was good.
Jakub
Jakub, 3-night trip
Verified
8/10 Very good
Feb 9, 2026
Nice resort, nice staff, breakfast was extremely limited to only bread mostly. Would’ve liked fruit and meat. The location is convenient for walking… but parking is a nightmare. There is no parking around. I had to park 20 min walk away
Asha
Asha, 1-night trip
Verified
10/10 Exceptional
Jan 12, 2025
Excellent hotel with an excelent staff. Great food, great location.
Andrea
Andrea, 10-night trip
Verified
10/10 Exceptional
May 26, 2025
Beautiful hotel with fantastic views. We had the all-inclusive and food was also delicious
Staff were very attentive.
Nancy
Nancy, 1-night trip
Verified
10/10 Exceptional
Oct 15, 2024
Very lovely people, clean property, great buffet food, convenient location
Carol
Carol, 4-night trip
Verified
8/10 Very good
Jan 21, 2025
Enjoyed my time here! The staff were kind, informative and helpful throughout my stay.
NAOMI
NAOMI, 1-night trip
Verified
10/10 Exceptional
Apr 9, 2025
Amazing ocean view ❤️
Maribel
Maribel, 2-night trip
Verified
8/10 Very good
Jul 4, 2024
Very helpful and friendly front desk.
Jake
Jake, 3-night trip
Verified
10/10 Exceptional
May 26, 2025
The property was well situated for what I wanted. Room was great with a magnificent view. Meals were okay. Overall my stay was great.
William
William, 7-night trip
Verified
8/10 Very good
Jun 22, 2024
Great location.
Great location in Puerto De La Cruz, close to shops, restaurants and bars. You do get noise from outside in the sea view rooms. Rooms are smaller than newer hotels but has everything you need. Food was good. Hotel very clean and staff friendly.
Dawn
Dawn, 3-night trip
Verified
10/10 Exceptional
Jan 18, 2025
Great hotel right in the centre of Puerto de la Cruz, my room had a sea view & balcony overlooking the lido which was nice. I lost my mobile in a taxi and the reception staff (who are very friendly!) phoned the local taxi company and got it back for me which I wouldn't have been able to do on my own as the taxi company only speaks Spanish so I am very grateful for this. Would recommend this hotel.
James
James, 6-night trip
Verified
10/10 Exceptional
Nov 23, 2024
Great hotel, wonderful staff.
Nice hotel, really helpful reception staff. Bar staff a little under staffed.
Bedrooms and facilities generally are great. Air con in the room is clearly restricted to around 20-21°C which was a little to warm, despite the controls reading 16.
James
James, 7-night trip
Verified
4/10 Fair
Jan 5, 2026
Good parts; check in and breakfast
Poor parts; The room - the room we were given was in an annexe away from the main building. The room was large and clean but neglected.
The furnishings were stained, the windows dirty. The room is devoid of colour and has some sort of textured wall paint circa 1979.
The bathroom suffered from the same issues and the tiles tolesand fitments are also old and somewhat worn.
The balcony looks on to an air conditioning unit but you can at least see the actual hotel to see what you're missing. The whole annexe overlooks a busy road, is noisy at night and needs all of it needs refurbishment. The rooms in question are 339 - 342 approximately.
Another note, the pools looked nice (weather not good enough to use them) but there are definitely not enough sunbeds if the hotel is at capacity - be prepared for 6am towel wars.
Didn't use the hotel bars.
texruee
Carolyn
Carolyn, 2-night trip
Verified
8/10 Very good
Jan 29, 2025
Great staff - not entirely 4 star
The majority of staff were really helpful and kind and added to my solo visit.
Despite mynoriginal booking needsbbeing clear and speaking in advance with the hotels reservations i was given a room on the 8th floor with mainly a street view on arrival. It was late so i took it. The next i day moved to suit my needs and disabilities. The room was comfortable, but i had to get my AC fixed. Despite being all inclusive it did not include tea/coffee etc in the room and i had to pay extra for this. The pool area is very nice and kept well. The pool bar is welcoming. However the all inclusive food offering is not good. It's all chicken nuggets, chips and burgers. A side salad is the only healthy option. There are different menus for different classes of guests. The food in the buffet was decent, but again the healthy options for lunch and dinner were from the grill and salad. A lot of food was deep fried or in rich sauces. So hard for us on a healthy eating regime. Breakfast dud provide a reasonable selection of healthy food.
The location was excellent along the seafront. These was music/entertainment most evenings in the bar area.
The hotel doesn't provide a transfer service. A taxi from/to the South Airport is €140 each way.
Caroline
Caroline, 14-night trip
Verified
10/10 Exceptional
Nov 15, 2024
Friendly staff and great amenities
Araceli
Araceli, 6-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Great location
Shuzette
Shuzette, 6-night trip
Verified
8/10 Very good
Oct 25, 2024
Food was amazing and a great selection
Cody Edward
Cody Edward, 10-night trip
Verified
8/10 Very good
Oct 10, 2024
Beautiful area with access to everything
Vladimir
Vladimir, 4-night trip
Verified
10/10 Exceptional
Jun 24, 2022
Friendly staff.
Juan
Juan, 5-night trip
Verified
10/10 Exceptional
Aug 31, 2024
Great way to explore part of Europe
Andrea
Andrea, 7-night trip
Verified
10/10 Exceptional
Jan 20, 2023
Very friendly staff in all departments. All inclusive food buffet well stocked with various fare. Dinner theme nights were great. Tenerife bar staff were very accomodating and the cleaning staff freshened up our room daily