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Residence Inn by Marriott Playa del Carmen

3.5 star property
Suburban hotel with outdoor pool, near Centro Maya Shopping Center

Choose dates to view prices

Close to Playa del Carmen Maritime Terminal, Residence Inn by Marriott Playa del Carmen welcomes you with a warm atmosphere. Savor full breakfast and unwind at the rooftop terrace or poolside bar, while taking advantage of laundry facilities and high-speed WiFi. With an outdoor pool and helpful staff, this hotel near Centro Maya Shopping Center is perfect for those seeking relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi

Main amenities (12)

  • Housekeeping (on request)
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • 24-hour fitness center
  • 24-hour business center
  • Conference center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Free grocery shopping service
  • Computer station

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Kitchen
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
The current price is ₩133,289
₩170,849 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.4 out of 10
Exceptional
(44 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(66 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.6 out of 10
Excellent
(20 reviews)
  • Golf view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(28 reviews)
  • Golf view
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

Suite, 2 Bedrooms, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Golf View (Balcony)

9.2 out of 10
Wonderful
(19 reviews)
  • Golf view
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior
Wyndham Garden Playa del Carmen
Playacar
  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,000 reviews
The price is ₩92,144
₩116,586 total
includes taxes & fees
May 17 - May 18
Wyndham Garden Playa del Carmen
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About the neighborhood

Map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717

What's nearby

  • Centro Maya Shopping Center - 13 min walk - 1.1 km
  • Playacar Beach - 3 min drive - 1.8 km
  • Mayan Ruins of Playacar - 5 min drive - 3.9 km
  • Playacar Golf Club - 5 min drive - 3.2 km
  • Xcaret Eco Theme Park - 9 min drive - 6.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 46 min drive
  • Cozumel Intl. Airport (CZM) - 13 miles/20.9 km
  • Free airport shuttle

Restaurants

  • ‪rosa roja - ‬6 min drive
  • ‪pepe’s food tequila - ‬6 min drive
  • ‪Fogo de Janero - ‬4 min drive
  • ‪El Gaucho Steakhouse - ‬6 min drive
  • ‪Starbucks - ‬8 min walk

About this property

Residence Inn by Marriott Playa del Carmen

Residence Inn by Marriott Playa del Carmen features a rooftop terrace and puts you within a 15-minute walk of Centro Maya Shopping Center. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. Also, Quinta Avenida and Playa del Carmen Maritime Terminal are just a 5-minute drive away. The helpful staff and overall value get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 149 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle from 7:00 AM to 10:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2021
  • ATM/banking
  • Rooftop terrace
  • Rooftop garden
  • Television in common areas
  • Communal living room
  • 24-hour fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Golf clubhouse on site
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 49
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 24
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site
  • Area rugs in public areas
  • Area rugs in room
  • Smooth flooring in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Griddle
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Cleaning supplies

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Administrative fee: USD 50

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Frequently asked questions

Does Residence Inn by Marriott Playa del Carmen offer free cancellation for a full refund?

Yes, Residence Inn by Marriott Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Residence Inn by Marriott Playa del Carmen?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Residence Inn by Marriott Playa del Carmen?

Yes, cats and dogs are welcome. There's a charge of USD 20.00 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.

Is parking offered on site at Residence Inn by Marriott Playa del Carmen?

Yes, there's free self parking.

Is airport shuttle service offered by Residence Inn by Marriott Playa del Carmen?

Yes, a free airport shuttle is available from 7:00 AM to 10:00 PM on request.

What are the check-in and check-out times at Residence Inn by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Residence Inn by Marriott Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Residence Inn by Marriott Playa del Carmen and nearby?

Residence Inn by Marriott Playa del Carmen has an outdoor pool and a 24-hour fitness center.

Does Residence Inn by Marriott Playa del Carmen have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and a griddle.

What's the area around Residence Inn by Marriott Playa del Carmen like?

Residence Inn by Marriott Playa del Carmen is a short 19-minute walk from Playacar Golf Club and 10 minutes' walk from Centro Maya Shopping Center. Travelers love the hotel's prime location.

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Reviews

Residence Inn by Marriott Playa del Carmen Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast options were diverse and delicious with a variety of choices every day. (61 reviews)
  • The rooftop pool was a great spot for relaxation and fun, with many guests praising its attractiveness and convenience. (13 reviews)
  • The property offers convenient and safe car parking with a parking garage available underground. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Family friendly
Kitchen
Beach
Bed
Restaurant
Food

Reviews

Verified

10/10 Exceptional

Spent 10 days here and the entire staff was great!!
Lauren, 13-night trip
Verified

10/10 Exceptional

Rooms were nice and spacious, excellent location , and the breakfast was a plus
Juan Carlos, 4-night trip
Verified

8/10 Very good

Great room - nice size, room for everything we had and plenty of space for both of us.
George, 7-night trip
Verified

8/10 Very good

This was an amazing hotel for the budget. Our family of five was able to share one room (two bedrooms) comfortably. The pool was great for my boys (aged 11, 6 and 4) and we enjoyed breakfast daily. The location was really our only complaint. We love to walk places and there really wasn't anywhere to safely walk, so we ended up taking cabs into town daily. The hotel did offer a shuttle one of the days when it was available.
Lauren, 6-night trip
Verified

10/10 Exceptional

Very clean rooms we stayed for more than 4 nights and had our rooms cleaned everyday. The staff was very helpful and friendly. The breakfast is very diverse and has lots of options . Very happy with this hotel , would stay here again!
Lobby
Rooftop Pool
Front Entrance
Alex Gil, 5-night trip
Verified

10/10 Exceptional

CLEAN, FRIENLY STAFF, EXELENT LOCATION, FREE TRANSPORT FROM AIRPORT TO HOTEL AND VS
Juan, 1-night trip
Verified

10/10 Exceptional

The room was clean, staff on the lobby were friendly, and the best was the breakfast. Great variety greast testing andclean dinning area.
Bernardo Gonsalez, 4-night trip
Verified

10/10 Exceptional

Big room, clean. Good breakfast. Personal great
Ramiro, 6-night trip
Verified

8/10 Very good

Friendly staff
Karen, 12-night trip
Verified

8/10 Very good

The staff was courteous and helpful The carpets on the main floor need cleaning
Mary Ann, 21-night trip
Verified

10/10 Exceptional

All the staff are friendly and willing to help. Large clean spacious room!
Sandy, 6-night trip
Verified

8/10 Very good

The common areas in the Hotel are not that clean and need more attention. The room was clean. Overall I was very satisfied with my stay.
Bernardo Fritz, 8-night trip
Verified

10/10 Exceptional

The stay was excellent! We received one of the best service. Definitely will be back!
Flavio De Medeiros, 5-night trip
Verified

10/10 Exceptional

Super clean room and spacious. Staff was really friendly and helpful
Daniela, 2-night trip
Verified

10/10 Exceptional

Close to a local mall and a quiet cenote
Kelly Hyunmin, 1-night trip
Verified

10/10 Exceptional

Staffs are very nice to offer help. Room is clean.
Hao, 3-night trip
Verified

10/10 Exceptional

Large rooms, very quiet. Slow check in. Pool was clean but cold. Breakfasts had lots of hot options with variety across days.
Sean, 6-night trip
Verified

10/10 Exceptional

Clean. Modern . Good breakfast.
Guanyu, 2-night trip
Verified

10/10 Exceptional

Staff was great. Very helpful. Dominick kept our rm very clean. Paulo with mts looked after us immensely.
Kelley, 12-night trip
Verified

8/10 Very good

The rooms are great, breakfast is ok, traffic is really high always to get into the hotel, not the hotel fault, but should be considered, you don't hear it from inside though. If you are looking for a fancy have it all hotel, this is Not it. This hotel is more like a hotel you will got out early and come back at night to sleep, as it does not offer any entertainment besides the freezing pool at the rooftop. There's a lot of stores nearby, that's a plus.
Juan, 5-night trip
Verified

10/10 Exceptional

Very nice and clean
Isidro, 1-night trip
Verified

4/10 Fair

The room and the staff were fantastic. However they only gave you one bottle of water upon check-in and no more unless you purchased it at a very high cost. You had to walk or take a taxi to the nearest store in order to get drinking water to last me for my 2 week stay.
James, 13-night trip
Verified

8/10 Very good

It was clean
Noemi, 3-night trip
Verified

8/10 Very good

The soap is very cool. I also really like the moisturizer I love the breakfast three times. I ate the quesadilla and I like the bathroom so much. It’s nice and special and there’s lots of desks to put my stuff. There is lots of space. It’s next to the highway so it was a bit noisy. The check in line was so so long. My kids also watched Tom and Jerry. Oh one good thing is there’s plenty of parking!
Ashok Kumar, 1-night trip
Verified

8/10 Very good

Rooms were very clean! Staff was excellent left money out to tip cleaning and they didn't take it trusted them not to take anything. Breakfast was very good we stayed for 12 days so more variety would have been nice but still very good. Roof top pool was rarely busy often got it all to ourselves which was awesome would absolutely reccomend staying here. Location is good will just want a scooter or a bike or something if you plan on exploring playa del Carmen many days in a row can turn into a lot of walking. We were supposed to have golf included however booked through Expedia and did not get to golf at the hard Rock so be aware of that if you plan on golfing
Gerrik, 12-night trip