Luxury meets family-friendly fun at Shangri-La Chiang Mai, where a poolside bar and 3 on-site restaurants await. Unwind with yoga classes or rejuvenate at Chi Spa, then enjoy the garden or dry cleaning/laundry services for ultimate convenience. Guests rave about the helpful staff and top-notch property condition.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free parking
Free WiFi
Restaurant
Air conditioning
Main amenities (12)
Daily housekeeping
3 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Free children's club
Health club
Outdoor tennis court
Sauna
Steam room
Beach umbrellas
Beach sun loungers
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Refrigerator
The current price is ₩204,243
₩204,243
₩242,436 total
includes taxes & fees
May 12 - May 13
Why we love this property
Business meets bliss
Visitors can handle work tasks in the business center, then enjoy spa services. The downtown hotel features meeting spaces, massages, and a fitness club.
Foodie fantasies
Culinary adventures unfold at 3 restaurants, a cafe, and a bar. The hotel offers buffet breakfasts and romantic private dining for couples.
89/8 Chang Klan Road, Chiang Mai, Chiang Mai, 50100
What's nearby
Riverside - 8 min walk - 0.8 km
Mae Kha Canal Village - 9 min walk - 0.8 km
Chiang Mai Night Bazaar - 10 min walk - 0.9 km
Tha Phae Gate - 17 min walk - 1.5 km
Warorot Market - 5 min drive - 1.5 km
Getting around
Chiang Mai Intl. Airport (CNX) - 17 min drive
Chiang Mai Railway Station - 10 min drive
Saraphi Station - 20 min drive
Lamphun Pa Sao Station - 31 min drive
Shopping center shuttle (surcharge)
Restaurants
Lobby Lounge - 8 min walk
Roastniyom coffee - The Astra Condo - 3 min walk
川味金牌火锅(The Astra 2楼) - 3 min walk
เนื้อวัวรสเยี่ยม (Rote Yiam Beef Noodle) - 2 min walk
เจียงลูกชิ้นปลา สาขาถนนช้างคลาน阿江鱼丸汤面 Jiang Fish Balls - 3 min walk
About this property
Shangri-La Chiang Mai
Shangri-La Chiang Mai features a free kids' club and puts you within a 15-minute walk of Chiang Mai Night Bazaar and Iron Bridge. You can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps, or mani/pedis. Other features of this luxurious hotel include an outdoor pool, a poolside bar, and a health club. The helpful staff and overall property condition get great marks from fellow travelers.
At a glance
DONE
Hotel size
277 rooms
Arranged over 12 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 15
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rate plans for children ages 6-11, and can be requested onsite for the listed child breakfast fee. There is no breakfast fee for up to 2 children ages 5 and under. Additional children ages 5 and under can receive breakfast for the listed child breakfast fee.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
DONE
Children
Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite valet parking
Wheelchair-accessible parking on site
DONE
Offsite
Shopping center shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Waterslide
Supervised childcare (surcharge)
Baby bath
What to do
Fitness classes
Yoga classes
Basketball
Shopping
Working away
Business center
3 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Free pool cabanas
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Designer stores on site
Full-service spa
Outdoor tennis court
Sauna
Steam room
Waterslide
Locally-owned & organized tours & activities
Biodegradable coffee stirrers
No plastic drinking straws
Banquet hall
Traditional architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible spa
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Blackout drapes/curtains
Turndown service
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Fireplace
Freshen up
Private bathroom
Separate bathtub and shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub.
Dining
Kad Kafe' - Onsite restaurant.
China Kitchen - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately THB 720 for adults and THB 360 for children
Shopping center shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 7:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.
Also known as
Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai
Frequently asked questions
Does Shangri-La Chiang Mai offer free cancellation for a full refund?
Yes, Shangri-La Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Shangri-La Chiang Mai?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Shangri-La Chiang Mai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Shangri-La Chiang Mai?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Shangri-La Chiang Mai?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Shangri-La Chiang Mai and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Shangri-La Chiang Mai also has a waterslide and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Shangri-La Chiang Mai?
Yes, there are 3 onsite restaurants.
What's the area around Shangri-La Chiang Mai like?
Shangri-La Chiang Mai is in Chang Khlan, a short 11-minute walk from Chiang Mai Night Bazaar and 14 minutes' walk from Mae Ping River.
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Reviews
Shangri-La Chiang Mai Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
8.6
Location
9.4
Staff & service
9.0
Property conditions & facilities
Guest review summary
What guests liked
The pool is great, especially for kids, with a water slide and a large, clean area for relaxation. (26 reviews)
Breakfast was great with a variety of options and attentive staff. (24 reviews)
The spa at this property is lovely and provides an amazing experience. (4 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Food
Buffets
Lobby
Pool
Upgrade
Family friendly
Reviews
Verified
10/10 Exceptional
Apr 10, 2026
Good gym and great breakfast options.
Kelly
Kelly, 2-night trip
Verified
8/10 Very good
Apr 22, 2026
The staff is very attentive but the hotel is a bit outdated. There is a security check every time you enter the building.
Martha
Martha, 3-night trip
Verified
10/10 Exceptional
Mar 23, 2026
We had such a comfortable stay at this hotel. While not brand new, the pool was excellent service was five stars and the buffet in the morning is incredible. It’s a great central location walkable to many things. We had a wonderful stay here and thank everyone so much.
Emily
Emily, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
So close to the night market, staff are amazing, breakfast was delicious. We will definitely stay here again
Tammy
Tammy, 7-night trip
Verified
8/10 Very good
Jan 22, 2026
Lovely grounds
Friendly staff
Chris
Chris, 5-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Gorgeous hotel with beautiful grounds and pool area. The rooms are spacious and comfortable and we enjoyed having a balcony room.
Jillian
Jillian, 4-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Absolutely EVERYTHING was amazing! From the service staff, to the comfort, the scenery, the food!!!
Natalie
Natalie, 3-night trip
Verified
10/10 Exceptional
Nov 27, 2025
Amazing resort and the staff was so friendly and helpful
kimberly
kimberly, 4-night trip
Verified
10/10 Exceptional
Jan 26, 2026
We stayed here for 9 days to explore Chiang Mai and the surrounding area. It’s a lovely hotel with great facilities and very close to a great night market.
The rooms were really spacious and clean, we had a deluxe king room with a city view which was great for sunset.
The staff were very polite and responsive to requests.
Damian
Damian, 9-night trip
Verified
10/10 Exceptional
Jan 28, 2026
Absolutely!! Best staff and an awesome place to stay. What stood out the most was the way we were treated by your staff. They were very friendly and so courteous. Highly recommend this place to family and friends!
Lonell
Lonell, 6-night trip
Verified
10/10 Exceptional
Mar 2, 2026
Super nice and big pool, with excellent fast slide and area both shallow end and very deep end 2.5 metres! The hotel was as expected top end, though our family room (four people) was not the biggest - not that it was a problem. Nice breakfast and very helpful staff. It was our sons 10 year birthday during our stay, and the hotel gave him a complentary birthday cake - much appreciated by both our son (chocolate cake - his favourite) and us as parents. Thank you very much!
Peter
Peter, 1-night trip
Verified
8/10 Very good
Jan 28, 2026
Room was spacious with lots drawers. Staff were friendly and excellent service. Great buffet breakfast. Had issue with billing at check out.
Linda
Linda, 3-night trip
Verified
8/10 Very good
Jan 14, 2026
Clean room, little dated though. Staff were excellent especially Ni at reception.
Habibur
Habibur, 3-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Beautiful clean hotel, big rooms situated next to the biggest night market of ChiangMai. My kids loved the water slide everyday and we will definitely stay at the same location in the future
Nick
Nick, 4-night trip
Verified
10/10 Exceptional
Dec 11, 2025
The instructor at the kids' club was very good. Thanks to her, the children had a great time.
JyaeHyoung
JyaeHyoung, 4-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Clean room. Friendly and attentive service.
Neil
Neil, 7-night trip
Verified
10/10 Exceptional
Dec 4, 2025
good place to stay. hotel is little out dated. but location is good. staff are friendly. i would like to stay here if i have chance to come back to Chiangmai again.
Christopher
Christopher, 4-night trip
Verified
10/10 Exceptional
Aug 1, 2025
Very beautiful , nice place for family
Bernardina
Bernardina, 2-night trip
Verified
10/10 Exceptional
Oct 23, 2025
Lovely place to stay and the staff was super helpful and cordial . Thank you team for the wonderful experience
Ananth Krishnen
Ananth Krishnen, 6-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Staff was wonderful, friendly and efficient. Location is near to the night market and a reasonable walk to old town. Good restaurants in the hotel, the buffet breakfast is much better than most Asian hotels that are reasonably priced. I would definitely stay here again.
Carl
Carl, 1-night trip
Verified
10/10 Exceptional
Jun 17, 2025
Amazing hotel and staff!!
Carlos A
Carlos A, 3-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Nice clean room. Excellent hotel with nice breakfast, and the horizon club was great for tea time and happy hour. The pool and slide is great for kids and adults both, and although the weather wasn’t great, we still got to use it. Hotel is in a great location, close to the night market. Staff was very helpful.
Matthew
Matthew, 3-night trip
Verified
10/10 Exceptional
Mar 26, 2025
Great place to stay! Location and facilities were great. Definitely recommend for families.
Sarah
Sarah, 6-night trip
Verified
10/10 Exceptional
Jun 20, 2025
Is this a beautiful hotel well located with incredible grounds. It is very peaceful and tranquil hotel with very attentive staff.
Phil
Phil, 2-night trip
Verified
10/10 Exceptional
May 16, 2025
Amazing property for a family holiday. Staff was amazing, facilities amazing and it’s in a great, convenient location.