Located near El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a tranquil retreat. Enjoy international cuisine at the on-site restaurant Sands Beach Club or unwind with yoga classes and spa treatments like massages and body wraps.
VIP Access
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pet friendly
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
On a private beach
Golf course
Restaurant and 3 bars/lounges
Full-service spa
2 outdoor pools
Breakfast available
Free children's club
4 outdoor tennis courts
Health club
Sauna
Steam room
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
The current price is ₩717,365
₩717,365
₩980,693 total
includes taxes & fees
Jun 5 - Jun 6
Why we love this property
Paradise on the beach
Discover a hotel on its own private white sand beach. Guests can sail, tour by boat, or kayak before unwinding at the ocean-view restaurant.
Work meets play paradise
Beachfront hotel balances work and play. Business center and meeting rooms available. Spa, tennis, and golf provide relaxation options.
Culinary journey
Savor global dishes at an ocean-view spot. Dine by the pool or garden, or enjoy private picnics. Three bars and wine tastings await.
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710
What's nearby
El Camaleón Mayakoba Golf Course - 2 min drive - 0.8 km
Quinta Avenida - 14 min drive - 9.2 km
Playa del Carmen Main Beach - 15 min drive - 9.5 km
Maroma Beach - 18 min drive - 13.0 km
Xcaret Eco Theme Park - 27 min drive - 19.4 km
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Cozumel Intl. Airport (CZM) - 13.5 miles/21.7 km
Area shuttle
Restaurants
Mamma Mia - 11 min drive
Miso - 16 min walk
Yucatán Main Bar - 12 min drive
Buffet Sunset - 11 min drive
Rodeo Grill - 12 min drive
About this property
Banyan Tree Mayakoba
Putting you within a 10-minute drive of El Camaleón Mayakoba Golf Course, Banyan Tree Mayakoba offers a private beach where you can enjoy beach umbrellas, beachside drinks, and sun loungers. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. Offering ocean views, Sands Beach Club serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a golf course, and a free kid's club. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
161 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1 AM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free children's club
DONE
Pets
Pets allowed (1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free secured onsite valet parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
3 bars/lounges
Restaurant
Beach bar
Poolside bar
Private dining
Private picnics
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
Lifeguard on site
What to do
On a private beach
Tennis
Yoga classes
Archery
Ecotours
Golf lessons
Golfing
Hiking/biking trails
Kayaking
Sailing
Boat tours
Hiking/biking trails nearby
Parasailing nearby
Scuba diving nearby
Skydiving nearby
Ziplining nearby
Working away
24-hour business center
4 meeting rooms
Computer station
Conference space (3310 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Golf caddy on site
Golf cart on site
Golf clubs on site
Pool loungers
Pool umbrellas
Romance packages
Facilities
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
24-hour fitness center
Golf course on site
2 outdoor pools
Designer stores on site
Full-service spa
Golf clubhouse on site
Golf pro shop on site
4 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Wine tasting room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Doorbell and phone notification
Lever door handles
Well-lit path to entrance
Room amenities
Be entertained
50-inch Smart TV
Digital TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
Free rollaway/extra bed
What to enjoy
In-room massage
Furnished balcony/patio
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
Dining table
More
Daily housekeeping
In-room safe (laptop compatible)
Recycling
Special features
Spa
Banyan Tree Mayakoba Spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.
The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.
Dining
Sands Beach Club - Overlooking the ocean, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Oriente - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Cello - This restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Saffron - Overlooking the garden, this fine-dining restaurant specializes in Thai cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Tomahawk Open Fire Latin - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 3.39 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 56.8 for adults and USD 28.4 for children
Children & extra beds
In-room babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 60 per pet, per stay
Pool, spa, & gym (if applicable)
Children under 15 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen
Frequently asked questions
Does Banyan Tree Mayakoba offer free cancellation for a full refund?
Yes, Banyan Tree Mayakoba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Banyan Tree Mayakoba?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Banyan Tree Mayakoba?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 60 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Banyan Tree Mayakoba?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Banyan Tree Mayakoba?
Check-in start time: 3 PM; Check-in end time: 1 AM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Banyan Tree Mayakoba?
No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min drive) is nearby.
What is there to do at Banyan Tree Mayakoba and nearby?
Have fun with onsite activities like kayaking, sailing, and archery, and practice your swing at the golf course. Additional recreation onsite includes ecotours and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Banyan Tree Mayakoba also has 3 bars, a private beach, and a 24-hour fitness center, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near Banyan Tree Mayakoba?
Yes, Sands Beach Club offers alfresco dining, international cuisine, and garden views.
Does Banyan Tree Mayakoba have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Banyan Tree Mayakoba like?
Banyan Tree Mayakoba is located on the waterfront.
Popular attractions include Maroma Beach, which is 13 minutes away by car.
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Reviews
Banyan Tree Mayakoba Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.8
Staff & service
9.6
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is immaculate, beautiful, and perfect for relaxation with excellent service and amenities. (13 reviews)
The private pools were heated and made the trip enjoyable, with some even having cabanas and outdoor baths. (8 reviews)
The spa at this property offers an exceptional service experience. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Villa
Restaurant
Beach
Private pool
Location
Amenities
Spa
Reviews
Verified
10/10 Exceptional
Apr 17, 2026
Loved our stay, the property is beautiful, the staff was amazing!
Cristina
Cristina, 2-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Staff are incredible!
Steve
Steve, 5-night trip
Verified
8/10 Very good
Feb 15, 2026
The staff at check in and out could use some hospitality training - this is our 4th stay and this has never improved although overall service at the resort has significantly improved aside from this. The amenities and location are wonderful and it is a beautiful resort. The waiters at the beach were excellent as always and should be given a shout out including Victor, Juan and Edwin
Kari
Kari, 1-night trip
Verified
8/10 Very good
Feb 15, 2026
This is our 4th time staying at the Banyan Tree Mayakoba. The service has significantly improved over previous stays and we would rank it 9/10. The updated rooms are beautiful and the amenities are excellent. The food however for a hotel of this level could be significantly improved except for the Sands and Tomahawk restaurants. Also be prepared to 50+ burgers and a significant price tag for all food.
Kari
Kari, 8-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Absolutely stunning, as always, at this property. Impeccably clean, every attention to detail was made, the staff is wonderful and friendly, and they provided an upgrade based on availability without even asking. This is the 4th time I’ve stayed at the Property and I will continue to return, by far my favorite resort in the Riviera Maya area!
sarah
sarah, 3-night trip
Verified
10/10 Exceptional
Jul 19, 2025
Absolutely amazing Resort! Best Location in Mayakoba.
Quiet, friendly staff and delicious food.
Claudio
Claudio, 7-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Ocean scene was amazing. Clean beach , minimal seaweed
Julie
Julie, 4-night trip
Verified
10/10 Exceptional
Jul 31, 2025
Wonderful property. Very private and spacious. We loved the private heated pool!
Carri
Carri, 4-night trip
Verified
10/10 Exceptional
Mar 25, 2025
Amazing hotel with excellent customer service. We had a fantastic stay.
Clara
Clara, 7-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Nice place to stay very relaxing the service is excellent
Francisco
Francisco, 4-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Our check-in day hotel manager and our dedicated support staff went out their ways to accommodate us after unexpected hiccups of our first night stay. Starting from our second day of stay, our experience started turning around and reached one of our best overall luxury hotel experience toward the end of our 5 day stay mostly because of the friendliness and attentiveness of every hotel staff we have encountered. The beach club and kids center, swimming pool and the private beach, all highlights of the stay. An expensive vacation on slippery slope at the start saved by tireless human effort and great services culture. Our kids loved the experience!
Joseph
Joseph, 5-night trip
Verified
10/10 Exceptional
Oct 6, 2025
My favorite thing, aside from how beautiful the property is, is the absolute KINDEST staff I’ve ever experienced. They were all so genuine, helpful and sweet. They give you undivided attention with every conversation and make sure you are as comfortable as possible. The staff here is truly incredible.
Kaitlin
Kaitlin, 3-night trip
Verified
10/10 Exceptional
Oct 19, 2023
The staff and the hotel was great
Yair Kershenovich
Yair Kershenovich, 4-night trip
Verified
10/10 Exceptional
Apr 26, 2025
The property is an amazing mix of beach and the tropical lagoons. There is a great nature trail the goes around Mayakoba and is excellent for walking and cycling.
Saurabh
Saurabh, 2-night trip
Verified
10/10 Exceptional
May 27, 2025
This was the most beautiful property I’ve ever stayed at. The villas were beautiful with a private pool, cabanas, & outdoor bath. We loved having our bikes right outside our villa to bike to the beach. The food and service was incredible.
Tamar
Tamar, 4-night trip
Verified
10/10 Exceptional
Jun 13, 2025
Very warm and professional staff. Recommend.
Yan
Yan, 6-night trip
Verified
10/10 Exceptional
Jan 16, 2025
Really private and safe.
Johnny Marshall
Johnny Marshall, 7-night trip
Verified
10/10 Exceptional
Feb 2, 2024
Gorgeous property … incredible service…Safron Asian restaurant excellent
michael
michael, 5-night trip
Verified
10/10 Exceptional
Jan 16, 2025
We loved banyan tree! The villas are so nice and private. The staff goes above and beyond! Loved eating at saffron on our last night but all the food was amazing!
Kaitlin
Kaitlin, 1-night trip
Verified
10/10 Exceptional
Nov 11, 2025
Igor and Rafael and the entire Banyan Tree staff went out of their way to make sure we had a great trip despite some unforeseen issues with the renovations of our room. The management went above and beyond to save our stay and keep us and our entire group together even though some of us had to be relocated. Igor could give a masterclass in great hospitality.
Note for anyone considering staying here- it was challenging to get in touch with the hotel until we got onsite. It’s a pretty massive property and not walkable. 10 minute Golf carts ride and 20 minute bike rides are the only way to get around from rooms to restaurants to beach. Thank you to the Banyan Tree staff.
Unji
Unji, 3-night trip
Verified
10/10 Exceptional
Jan 22, 2025
Excellent service, amenities and variety
First class service throughout
Amazing property to cycle around and experience the different areas. Sands superb.
If it had a nice coffee shop it would be another level.
Kyle
Kyle, 8-night trip
Verified
10/10 Exceptional
Sep 7, 2023
The service was impeccable and the property was absolutely beautiful! We will definitely visit again in the near future.
Juli
Juli, 6-night trip
Verified
10/10 Exceptional
Aug 8, 2024
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Patrick
Patrick, 5-night trip
Verified
10/10 Exceptional
Sep 26, 2023
Staff was amazing friendly and accommodating! Alfredo was extremely attentive and friendly! Breakfast Buffet was great and resort was top notch!