Nestled near Gatlinburg Space Needle, Holiday Inn Club Vacations Smoky Mountain Resort, an IHG Hotel is a haven for families. Guests praise the hotel's convenient amenities like an indoor and outdoor pool with a waterslide, 2 spa tubs to unwind in style, laundry facilities to stay on top of chores and express check-out when it’s time to depart.
Gatlinburg Convention Center - 5 min walk - 0.4 km
Gatlinburg Space Needle - 8 min walk - 0.7 km
Gatlinburg SkyPark - 9 min walk - 0.8 km
Anakeesta - 12 min walk - 1.0 km
Ripley's Aquarium of the Smokies - 12 min walk - 1.1 km
Getting around
McGhee Tyson Airport (TYS) - 70 min drive
Area shuttle (surcharge)
Restaurants
Ole Smoky Distillery - 7 min walk
Sugarlands Distilling Co. - 7 min walk
Puckers Sports Bar - 8 min walk
Loco Burro Fresh Mex Cantina - 9 min walk
Smith & Son Corner Kitchen - 7 min walk
About this property
Holiday Inn Club Vacations Smoky Mountain Resort by IHG
When you stay at Holiday Inn Club Vacations Smoky Mountain Resort by IHG, you'll be in a great location, within just a 10-minute walk of Gatlinburg Space Needle and Gatlinburg SkyPark. Guests can enjoy the indoor pool, and hiking/biking trails, snowboarding, and snow tubing are nearby. An outdoor pool and a children's pool are offered, and in-room conveniences include washers/dryers and refrigerators.
At a glance
DONE
Hotel size
136 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 10 AM
Late check-out subject to availability
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
Service animals welcome
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
DONE
Offsite
Area shuttle*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Barbecue grills
Traveling with children
Children's pool
Waterslide
What to do
Ski passes
Pool table
Hiking/biking trails nearby
Rafting nearby
Ski runs nearby
Ziplining nearby
Snowboarding nearby
Working away
24-hour business center
Computer station
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Laundry facilities
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Fireplace in lobby
An outdoor pool
An indoor pool
Arcade/game room
2 hot tubs
Waterslide
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
30-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled) and heating
Ceiling fan
Coffee/tea maker
Iron/ironing board
Washer and dryer
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
What to enjoy
In-room massage
Balcony or patio
Fireplace
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free local calls
Food and drink
Full-sized refrigerator/freezer
Microwave
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
More
In-room safe
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Resort fee: USD 16.91 per accommodation, per night
Resort fee inclusions:
Business center/computer access
Fitness center access
Health club access
In-room safe
Internet access (may be limited)
Parking
Pool access
Self parking
WiFi access (may be limited)
Wired internet access (may be limited)
Optional extras
Area shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The property will be renovating from August 3 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
Elevator
Exterior
Front desk
Hallway
Lobby
Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain
Holiday Inn Club Vacations Mountain
Holiday Inn Club Vacations Mountain Hotel
Holiday Inn Club Vacations Mountain Hotel Gatlinburg-Smoky
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Apartment
Holiday Inn Club Vacations Mountain Apartment
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Villa
Holiday Inn Club Vacations Gatlinburg-Smoky Mountain Hotel
Holiday Inn Club Vacations Gatlinburg Smoky Mountain
Holiday Inn Club Vacations Smoky Mountain Resort Gatlinburg
Holiday Inn Club Vacations Smoky Mountain Gatlinburg
Holiday Inn Club Vacations Smoky Mountain
Frequently asked questions
Does Holiday Inn Club Vacations Smoky Mountain Resort by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Club Vacations Smoky Mountain Resort by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Club Vacations Smoky Mountain Resort by IHG?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Holiday Inn Club Vacations Smoky Mountain Resort by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Holiday Inn Club Vacations Smoky Mountain Resort by IHG?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Holiday Inn Club Vacations Smoky Mountain Resort by IHG and nearby?
During the winter, enjoy nearby recreation like snowboarding and snow tubing, and return when the snow melts for hiking and rafting. Soothe your senses in one of the 2 hot tubs or make use of other amenities, which include an outdoor pool and an arcade. Holiday Inn Club Vacations Smoky Mountain Resort by IHG also has a picnic area and a garden.
Does Holiday Inn Club Vacations Smoky Mountain Resort by IHG have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Holiday Inn Club Vacations Smoky Mountain Resort by IHG like?
Holiday Inn Club Vacations Smoky Mountain Resort by IHG is a short 14-minute walk from Great Smoky Mountains National Park and 15 minutes' walk from Ripley's Aquarium of the Smokies.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Holiday Inn Club Vacations Smoky Mountain Resort by IHG Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.2
Location
9.0
Staff & service
9.2
Property conditions & facilities
Popular mentions
Room
Location
Children
Recreation
Family friendly
View
Coffee
Bedrooms
Lobby
Water park
Reviews
Verified
8/10 Very good
Mar 19, 2026
Good stay. Hot tub should have been cleaned more
Joy
Joy, 2-night trip
Verified
6/10 Good
Jan 18, 2026
room was great and location was perfect but the 2 elevators stayed busy with construction work.
Michael
Michael, 3-night trip
Verified
10/10 Exceptional
Mar 17, 2024
Very nice and friendly place to stay
Crushondra
Crushondra, 3-night trip
Verified
8/10 Very good
Nov 2, 2025
Room was clean, but no housekeeping service during our 4 night stay. Bed was comfortable and room was nice and spacious. However the construction and landscaping noise starts early and be prepared for badgering from the timeshare sales staff. Walking distance to downtown and easy parking at hotel. View from the room was very nice. Fireplace is a nice touch.
Shalisha
Shalisha, 4-night trip
Verified
10/10 Exceptional
Feb 7, 2025
The best to stay whole family have kitchen you can cook food so save some money eating outside
Daisyri
Daisyri, 1-night trip
Verified
10/10 Exceptional
May 9, 2025
Having a Villa with kitchen and laundry was wonderful. The staff was unbelievably accommodating and anxious to help in any way. Wanted to extend our stay and manager Rob went above and beyond what he needed to do to make it happen. Very walkable to town, restaurants and shopping
Nancy
Nancy, 2-night trip
Verified
10/10 Exceptional
May 2, 2025
Suite are super clean, well maintained and spacious. Kitchen has everything you could need. We will be back!!!!
Leisa
Leisa, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2025
Very Nice
It was very nice. Staff was friendly and checked on us throughout our stay. Room was more than expected. Will be back soon
David
David, 3-night trip
Verified
10/10 Exceptional
Mar 8, 2025
Very nice! Lots of options for swimming and relaxing in jacuzzi. It had a gym and the 2 bedrooms was very nice. Rooms were clean and spacious. Washer and dryer came in handy too. Definitely would go back
Nicholas
Nicholas, 4-night trip
Verified
6/10 Good
Apr 5, 2025
Property and location are very nice, only issue is even if booking online they make you have to talk with timeshare sales team to get a parking pass. We had a short stay in town and wanted no part of any timeshare.
Tim
Tim, 2-night trip
Verified
8/10 Very good
Jan 31, 2025
Overall it was an excellent stay. Indoor pool was cold. Indoor hot tub was pretty dirty whenever we tried to go down. Other than that, it was a great stay. The rooms are very nice!
Kelly
Kelly, 4-night trip
Verified
10/10 Exceptional
Jan 17, 2025
My family travels a lot and this is by far one of the best hotels we've stayed in. They were so accommodating, Sylver and Brittany downstairs were a huge help. Very clean, close to everything, hot tubs were an awesome bonus. Felt very cozy there. We rented a townhouse for the rest of the week for triple what we paid here, and wish we just stayed here instead!! Definitely will be back for sure !!!
Melissa
Verified
8/10 Very good
Feb 22, 2025
Wonderful stay!
Excellent stay! The room was beautiful and the staff was so helpful! After check in they send you to another staff member to get your key who will try to get you to attend a 90 minute session in hopes you will purchase a timeshare. We declined and they understood with no hassle. We were not bombarded with sales attempts and they were so respectful. The indoor water park was a blast and the staff communicates by text if you need anything. Several times I sent a text to the front desk and they responded immediately with whatever we needed, including booking us an extra night! Very satisfied and will come again.
Melissa
Melissa, 3-night trip
Verified
8/10 Very good
Jan 22, 2024
Mostly excellent!
For the most part we loved the resort! There were a few things that could have been better. When we first got there at check in they sent me right over to someone to push a timeshare presentation on me. That is the last thing you want to deal with after traveling all day with kids! Then, there was no way to get to our room, or even the corridor to our room indoors, and it was snowing while we were there. The splash pad was very difficult to find and is a pretty good walk when it’s freezing outside. I actually had to get directions to it from the front desk because the signs didn’t help at all! The water in the splash pad is cold and there is no hot tub in that area. The hot water in the room also ran out extremely quickly! The bedroom in the condo would NOT heat up. I had to bundle up to sleep in there!
Pros: Other than the bedroom not getting warm, the condo was very comfortable and spacious. Loved the jetted tub! The staff were all very friendly and helpful! The location is perfect! You can walk everywhere!
Verified traveler
3-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Wish we were staying longer!
Samantha
Samantha, 1-night trip
Verified
10/10 Exceptional
Jan 8, 2026
The hot tub was great. Everything was clean
Mary
Mary, 2-night trip
Verified
10/10 Exceptional
Jan 1, 2026
The room was clean and laundry was fresh clean.
Nicole
Nicole, 3-night trip
Verified
6/10 Good
Feb 23, 2026
Room was clean. Staff was was nice. Problems were it was very loud you couid hear everything outside . Was told we had to wash our own towels . The layout is confusing very easy to get lost.
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
Aug 17, 2025
Comfortable family stay
Very cozy stay for our family of three - the fireplace and whirlpool tub are a great touch - nice amenities and very friendly service
Allison
Allison, 2-night trip
Verified
10/10 Exceptional
Apr 21, 2025
Great stay
Jill
Jill, 5-night trip
Verified
10/10 Exceptional
Jan 13, 2024
My mom has a timeshare here and have stayed multiple times, we love it here!
Timothy
Timothy, 1-night trip
Verified
2/10 Poor
Jan 7, 2026
Upon check in I was told outside travel sites (expedia) overbooked the hotel so I was downgraded to a 1 bedroom with 5 people. It was supposed to be a two bedroom. I was disappointed to say the least and feel a partial refund is in order as I paid the price of a two bedroom suite.
Stacey
Stacey, 3-night trip
Verified
10/10 Exceptional
Sep 18, 2024
Amazing and will be back
Kimberly
Kimberly, 2-night trip
Verified
4/10 Fair
Jan 10, 2026
I did not expect to be given a sales pitch upon arrival for a time share opportunity. We politely decline but it didn’t end there. It was very hard to walk away from the sales person as they continued on after we said no thank you. We then received a phone call the very next day to try again to sell a time share. Very hard to get off the phone with the sales person. We will not return due to the harassment of the time sharing staff.
Teresa
Teresa, 3-night trip
Verified
8/10 Very good
Feb 3, 2025
Nice hotel, enjoyed our stay. Indoor pool was cold..