Hotel Tabaiba Princess- All Inclusive

Property class: 4

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Placing you just a 5-minute drive from Maspalomas Lighthouse, Hotel Tabaiba Princess- All Inclusive features a free water park and a nightclub. Guests can visit the spa to be pampered with Swedish massages, body wraps, or facials, and Food Market, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 8 outdoor pools, a free kid's club, and a fitness center.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 5 restaurants and 3 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Fitness center
  • Children's pool
  • Waterslide

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Sofa bed
  • Connecting/adjoining rooms available
  • Garden

Room options

Available filters for rooms
Showing 34 of 34 rooms

View all photos for Standard Room (3 adults)

A modern hotel room with a sofa, a bed, a bedside table, and a lamp.

Standard Room (3 adults)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite (Prestige 2 adults + 2 children)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 2 adults + 2 children)

  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (2 adults + 2 children)

A modern hotel room with a sofa, two side tables, a wooden chair, and a bed with a headboard.

Junior Suite (2 adults + 2 children)

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden Area (2 adults + 2 children)

A modern hotel room with a large bed, a wooden side table, and a TV mounted on the wall.

Junior Suite, Garden Area (2 adults + 2 children)

  • Garden view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room (2 adults and 2 children)

A modern hotel room with a sofa, a bed, a bedside table, and a lamp.

Standard Double Room (2 adults and 2 children)

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (3 adults)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (3 adults)

  • 65 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room (Standard 2 adults + 1 child)

A modern hotel room with a large bed, a seating area with a chair and table, and a balcony with a view of palm trees.

Family Room (Standard 2 adults + 1 child)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (2 adults + 2 children)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (2 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room Single Use

A modern hotel room with a large bed, two bedside tables, a desk with a chair, and a balcony with a view of palm trees.

Standard Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Standard 2 adults and 2 children)

A modern hotel room with a large bed, a seating area with a chair and table, and a balcony with a view of palm trees.

Family Room (Standard 2 adults and 2 children)

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room (Standard 3 Adults)

A modern hotel room with a large bed, a seating area with a chair and table, and a balcony with a view of palm trees.

Family Room (Standard 3 Adults)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (Prestige 3 adults)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 3 adults)

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (Prestige 2 adults and 1 child)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 2 adults and 1 child)

  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Standard Triple Room (2 adults and 1 child)

A modern hotel room with a sofa, a bed, a bedside table, and a lamp.

Standard Triple Room (2 adults and 1 child)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room (2 adults)

A modern hotel room with a large bed, two bedside tables, a desk with a chair, and a balcony with a view of palm trees.

Standard Room (2 adults)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (1 adult)

A modern hotel room with a large bed, bedside tables, a desk, and a balcony with a view of palm trees.

Junior Suite (1 adult)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite (2 adults)

A modern hotel room with a large bed, bedside tables, a desk, and a balcony with a view of palm trees.

Junior Suite (2 adults)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite (2 adults + 1 child)

A modern hotel room with a sofa, two side tables, a wooden chair, and a bed with a headboard.

Junior Suite (2 adults + 1 child)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite (3 Adults)

A modern hotel room with a sofa, two side tables, a wooden chair, and a bed with a headboard.

Junior Suite (3 Adults)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite, Garden Area (1 adult)

A modern hotel room with a large bed, a wooden side table, and a TV mounted on the wall.

Junior Suite, Garden Area (1 adult)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, Garden Area (2 adults)

A modern hotel room with a large bed, a wooden side table, and a TV mounted on the wall.

Junior Suite, Garden Area (2 adults)

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Garden Area (2 adults + 1 child)

A modern hotel room with a large bed, a wooden side table, and a TV mounted on the wall.

Junior Suite, Garden Area (2 adults + 1 child)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Garden Area (3 adults)

A modern hotel room with a large bed, a wooden side table, and a TV mounted on the wall.

Junior Suite, Garden Area (3 adults)

  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Prestige 1 adult)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 1 adult)

  • 65 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room (Standard 2 adults)

A modern hotel room with a large bed, a seating area with a chair and table, and a balcony with a view of palm trees.

Family Room (Standard 2 adults)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Prestige 2 adults)

A modern hotel room with a large bed, a bedside table, a bathroom with a shower, and a painting on the wall.

Suite (Prestige 2 adults)

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (2 adults + 3 children)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (2 adults + 3 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room, Connecting Rooms (2 adults + 4 children)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (2 adults + 4 children)

  • 57 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room, Connecting Rooms (3 adults + 1 child)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (3 adults + 1 child)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room, Connecting Rooms (3 adults + 2 children)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (3 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room, Connecting Rooms (3 adults + 3 children)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (3 adults + 3 children)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room, Connecting Rooms (4 adults)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (4 adults)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Room, Connecting Rooms (4 adults + 1 child)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (4 adults + 1 child)

  • 59 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

View all photos for Family Room, Connecting Rooms (4 adults + 2 children)

A hotel room with two beds, a sitting area, a balcony with a view, and a large window.

Family Room, Connecting Rooms (4 adults + 2 children)

  • 60 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds, 1 Double Sofa Bed and 1 Double Bed

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About the neighborhood

Map
Avda. Tour Operador TUI, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Golf Course - 8 min walk - 0.8 km
  • Holiday World Maspalomas - 14 min walk - 1.2 km
  • Maspalomas Beach - 8 min drive - 1.9 km
  • Maspalomas Lighthouse - 8 min drive - 1.9 km
  • Meloneras Beach - 9 min drive - 2.3 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Las Dunas - ‬5 min drive
  • ‪La Bolognese - ‬18 min walk
  • ‪Moka - ‬5 min drive
  • ‪Restaurante Vista Bonita - ‬15 min walk
  • ‪Marula Lopesan Baobab - ‬20 min walk

About this property

Hotel Tabaiba Princess- All Inclusive

  • Placing you just a 5-minute drive from Maspalomas Lighthouse, Hotel Tabaiba Princess- All Inclusive features a free water park and a nightclub. Guests can visit the spa to be pampered with Swedish massages, body wraps, or facials, and Food Market, one of 5 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 8 outdoor pools, a free kid's club, and a fitness center.

All inclusive details

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet meals, snacks, and select beverages included
    • Basic alcoholic beverages included

Land activities

    • Fitness facilities
    • Kids club

Lessons/classes/games

    • Dancing
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

At a glance

CHECK-IN
2:30pm
CHECK-OUT
12:00pm

Hotel size

    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The hotel restaurant enforces a dress code policy: long pants are required at dinner service.
    • This property enforces a smart-casual dress code in all dining and bar venues after 7 PM. Athletic wear or sports uniforms, sleeveless clothing, shorts, slippers, beach sandals, flip-flops, and open-toed shoes, are prohibited regardless of age. Men are required to wear long pants or dress shorts for dinner services. Dress pants and ties or jackets are required for men to attend the annual Christmas and New Year's gala dinners.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free children's club

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges
  • 3 poolside bars
  • Shared microwave
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free water park access
  • Children's pool
  • Playground
  • Grocery/convenience store
  • Children's games

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Archery
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Air hockey
  • Foosball
  • Table tennis
  • Bingo
  • Beach nearby
  • Golf lessons nearby

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Garden
  • Terrace
  • Television in common areas
  • Piano
  • Fitness center
  • Adjacent to a golf course
  • 8 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Water dispenser
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible pool
  • Pool hoist on site
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • 49-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Single sofa bed
  • Premium bedding

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include sports massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Food Market - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Mordisco Family Snack - This poolside buffet restaurant serves brunch only. Open daily.
La Choza - This poolside buffet restaurant serves breakfast and brunch. Open daily.
Il Pecatto - This buffet restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
Kokoro - This buffet restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Spa access is available for an extra charge of EUR 10 per person per day

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note that there is a smart-casual dress code for those attending Gala Dinners.

Also known as

Hotel Maspalomas
Hotel Maspalomas Princess
Hotel Princess Maspalomas
Maspalomas Hotel
Maspalomas Princess
Maspalomas Princess Hotel
Princess Hotel Maspalomas
Princess Maspalomas
Hotel Maspalomas-Tabaiba Princess resort
Maspalomas-Tabaiba Princess
Hotel Maspalomas Tabaiba Princess resort
Tabaiba Princess
Hotel Tabaiba Princess
Hotel Tabaiba Princess All Inclusive
Hotel Tabaiba Princess- All Inclusive All-inclusive property
Hotel Tabaiba Princess- All Inclusive San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Tabaiba Princess- All Inclusive offer free cancellation for a full refund?

Yes, Hotel Tabaiba Princess- All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Tabaiba Princess- All Inclusive?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Hotel Tabaiba Princess- All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Tabaiba Princess- All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Tabaiba Princess- All Inclusive?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hotel Tabaiba Princess- All Inclusive and nearby?

Have fun with onsite activities like archery and volleyball. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. Hotel Tabaiba Princess- All Inclusive also has 3 poolside bars, 5 bars, and a nightclub, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Hotel Tabaiba Princess- All Inclusive?

Yes, there are 5 onsite restaurants, featuring local and international cuisine and poolside dining.

Does Hotel Tabaiba Princess- All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Hotel Tabaiba Princess- All Inclusive like?

Hotel Tabaiba Princess- All Inclusive is a short 9-minute walk from Maspalomas Golf Course and 13 minutes' walk from Holiday World Maspalomas.

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Reviews

Hotel Tabaiba Princess- All Inclusive Reviews

8.4

Very Good

8.8

Cleanliness

7.8

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The food in the main restaurant was very tasty and varied with a lot of options to choose from. (6 reviews)
  • The pools were lovely, spacious, and suitable for all ages, with warm children's pools and a large water park. (3 reviews)
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Reviews

Verified review

10/10 Exceptional

10\10

Great stay. The restaurants can be quite busy but the hotel was at full capacity. Kids club was great. Would defo recommend
Verified review

10/10 Exceptional

Overall very enjoyable stay

Good location, large rooms, plenty of parking spaces, large restaurants, lovely spacious lobby, easy access from and to the airport by public bus, with bus stops right outside the resort. Some of the buffet food not so great but always you can find something to enjoy, as there is plenty choice. All day snack bars. Totally amazing water park for all ages. Despite the large capacity of this hotel, you can still find some relaxation between lavish, tropical gardens all around. Staff is trying their best to avoid any panic during busy lunch and dinner buffet. Few interesting shops inside the resort. I would stay here again.
Verified review

8/10 Very good

Definitely recommended, a good 4* resort

What a gorgeous property, very stylish and stunning furniture. Great layout and easy to navigate. The suite is stunning, we loved our room. We did upgrade to the Premium Drinks package, which is only Euro15 per person, per day - definitely worth it as the standard off the shelf alcohol is very entry level. We also found most of the staff (not all) to be, putting it frank, miserable. Not sure if they are overworked, hate theue jobs or its just becasue of the season and they are exhausted (start of January), but nearly ever member of staff, particularly reception and the bar were just miserable and zero care in customer service. Very disappointing for hotel that is really stunning. Not every member what terrible, there are a few gems around, particularly the housekeeping who were so accommodating and friendly. Towards the end of our 7 nights, we felt there was a change in staff shift, and the mood picked up.... Additionally, there are many reviews about the standard of food. Yes, this is not a 5* and it is not a la carte, but we found the food fine, and excellent value for money. The main dining room can be loud, the Kokolo (whatever the name is Asian resturant outside) was disappointing, but overall it was good. Do prepare yourself for loads of families and chilren. This is a very family friendly property and with that, there are loads of kids screaming, crying and all over the place in the dining room. Overall, would I return - yes. Good value for money and good hotel
Verified review

10/10 Exceptional

Very pretty , nice staff
Verified review

8/10 Very good

All was very good
Verified review

8/10 Very good

Food was ok but wasn't fantastic. The first 3 days most things were dry, and tough. Warm food was cold and cold food warm. They have a few activities throughout the day on site but really not that many options and the activities are no more than 30-45 minutes during the day which for somethings like archery make it difficult to enjoy if your turn is only 3 shots and on to the next person. Most staff were friendly but a few were rude, especially since we were english speaking. Avoid the photo hotel, its a scam and most workers will waste your time since they want you to buy the bundle. We were content with purchasing a few photos but they ignored us and tried to play games when we said as much. We ended up walking away with no photos after spending 20-30 minutes the day before having them taken. The dining room and reception/main space are stunning but everywhere else needs a lot of TLC. Water damage can be seen to a lot of the walls in the hallways and one of the rooms. One of our bathrooms had a lot of water pooling into the floor because of the design of the tub and glass partition. Also found that the shape of the tub and sloping allowed for water to pool and remain at the bottom. All inclusive has two levels for drinks. Regular and premium, if you want to have margaritas or cocktails, you have to say extra per day per person in the room.
Verified review

8/10 Very good

Super Hôtel très propre!
Verified review

10/10 Exceptional

Hôtel très propre.tres spacieux .grand luxe.repas excellent.piscines top.bcp de chaises.parfait
Verified review

10/10 Exceptional

Ruime kamers, altijd voldoende plek bij de zwembaden (voorjaarsvakantie), mooie zwembaden, mooi hotel, behulpzaam personeel, overal erg schoon. Ik vond het zwembad fris als het een beetje waaide en de zon achter de wolken was, mijn man en 5 jarige zoon niet. Kinderzwembaden lekker warm. Eten in het hoofdrestaurant is erg lekker en afwisselend. 30min lopen van het strand.
Verified review

10/10 Exceptional

Dommage qu'il n'y avait pas de pâtisseries dans les snack.
Verified review

10/10 Exceptional

Chambres spacieuses et propres. Belle prestation.
Verified review

10/10 Exceptional

Flott plass
Verified review

10/10 Exceptional

Parfait , ont reviendrais certainement si nous sommes de passage
Verified review

10/10 Exceptional

Vacaciones en familia

Todo muy accesible, teniamos carrito de bebé y se accedia muy bien, todo a la mano, había momentos de buya pero tampoco algo muy exagerado, potitos para bebe te los hacían en el buffet, todo muy excecional, personal de 10
Verified review

8/10 Very good

Prima voor oma dochter en kleindochter
Verified review

8/10 Very good

Het was erg mooi. Hele mooie zwembaden en ook de aankleding van de lobby en het restaurant was prachtig.
Verified review

10/10 Exceptional

Bij het ontbijt was het druk. Top waren de diners in het Italiaans en Aziatisch restaurant. De standaard kamers zijn ruim, mooi en comfortabel. Het hotel ligt wat verder van de zee en Het Engels strand, maar dat is net een voordeel. Als je graag wandelt, is het de ideale plek.
Verified review

8/10 Very good

A bit big for us but that said it is a great place to stay and excellent value for money. We had a Prestige Suite which suited our family well as long as your kids will share a bed, or it’s 2 couples. Spacious and modern and cleaned everyday. Main restaurant offers a good selection and quality of food and the pool bars are very good. When it’s fully booked (which it was last 2 days of our hols) it was less enjoyable. We then chose to eat out and had lunch in the main restaurant rather than the pool bar as it was way less busy.
Verified review

10/10 Exceptional

El hotel es genial para pasar unos días en desconexión total del mundo. Tiene una piscina enorme que se divide en varias a su vez. El personal es muy amable y atento. Lo único las chicas de la limpieza que no siempre nos limpiaron la habitación como debían. El todo incluido es un poco 'engañabobos' referente a las bebidas alcoholicas. Solo entra los preparados que ellos te dan, ninguna marca de alcohol común.
Verified review

10/10 Exceptional

Good activities, nice free spa with sauna, steam room and hor tub.
Verified review

10/10 Exceptional

super poolanlage, gutes, abwechsungsreies buffetrestaurant, tolles zimmer (suite prestige auf der maspalomas seite)
Verified review

10/10 Exceptional

Muy tranquilo, completo tanto en comida, como en instalaciones
Verified review

10/10 Exceptional

Sehr guter Service mit sehr freundlichen Angestellten an der Rezeption und auch im Restaurantbereich
Verified review

8/10 Very good

struttura ancora efficiente ma un po' usurata camere necessitano di manutenzione per il resto tutto ok
Verified review

8/10 Very good

Hyggelig personell, Hotellet er litt slitt og trenger en oppussing.