샤마 아일랜드 노스 홍콩

Location is good, style of the hotel is good also . But the front desk should change

I like this hotel although it’s really small. But the design is good n comfort. The hotel is clean too.

Checkin and checkout was smooth, service is a little slow due to shortage of staff. I was given a room on lvl 2 right outside the gym, but it wasn’t noisy. Room was very clean and comfortable. Definitely recommend.

The room condition is OK. Only one power outlet in the room. Bed is a bit hard. Pillows comfortable. The room is not soundproof so I can hear noises in the street all night.

Location of the hotel is within the heartland but the service staff of the hotel is bad. Requested for extra pillows but the hotel staff mentioned that extra pillow service is not extended to hotel guests. When the hotel decided to have us the extra pillows, it was done with very bad attitude. The drainage system of the toilet is also not good hence resulted in flooding at shower area. There are stairs from the ground floor to the hotel lobby and from the hotel lobby to the lift. Not convenient if you have too many luggages. Lift also broke down on our second day stay. Overall experience of the hotel stay is bad and will not return to the hotel again.