홈2 스위트 바이 힐튼 시카고 리버 노스

Horrible experience. Among the negatives, in no order: - Inedible breakfast. Dry bagel, hard boiled eggs in a bag, orange, yogurt. No option for alternatives. Had to buy juice separate - charged ~$60 extra for "city view", despite having to walk into hallway for one - curtains so sheer that I couldn't block the light in the morning for decent sleep. Constantly wondered who could see into my room, esp adjacent buildings - fridge had crusty old food in a shelf. Sink faucet and backsplash area had dried on food. Hair in shower - nonexistent water pressure = horrible showers - oddly placed 2nd floor service desk so ground floor had zero security - no amenities regarding snacks/vending machines. No hotel restaurant or room service. No option for bottled or fountain water - no housekeeping service unless explicitly requested - door man refused to allow delivery driver into hotel - no ventilation in bathroom. Turned on fan but it immediately puttered out - despite being kitchenette suite, no cooktop unless requested separately. No wine glasses, corkscrew, stove, or ice trays - no explanation regarding confusing thermostat so room was overly hot - ran out of supplied shampoo and no supplied conditioner - toilet paper holder placed so impossible to while grab on toilet - auto $150 hold that I wasn't informed of until check in - told to use key card for elevator. Never worked - no provided area attraction guide - constant weird noises Honestly, the worst hotel I've ever stayed in

Not so good. Although we had a city view suite... We purchased through hotels.com and home2 suites did not want to initially acknowledge the reservation as a city view suite. Had to submit digital receipts through email.

I paid for a certain room and the front desk never told me they didnt give me room. I went to room after check in and it was not the one I requested. The front desk guy said he couldn't accommodate because I wasn't in wheel chair, eventhough im disabled another way. I have neck brace and fractured back.

This is a really nice hotel located in downtown Chicago. Restaurants and shopping within walking distance. The staff was great! Theres an outdoor lounge area with a fire pit but it was too cold to enoy it. Other amenities were closed or not available due to COVID. Now the parking situation is horribe. There's paid parking but you have to drive around the block or blocks to find it. It was not cheap! $9 every 2 hours from 8am -11:59pm then free until 7:59am the next day. Parking garages charge $40-$60 with no in & out privileges. The constant snowing over the Valentines Day weekend made things more challenging but doable. Overall, we had a wonderful time and we'd definitely stay there again.

The room was large and spacious. It was nice to have a little kitchenette in the room.

Clean! Friendly staff. Plenty of room. Decent View.

Service desk guy was not a great fit. Than we went into the hotel room and the sheets were dirty, so We had to switch rooms, but he didnt give me same type I paid for but a much less of a view room as my window saw the alley.

The stay was terrible!!! Tried to have some one on one time with my significant other... well hard to enjoy yourself or sleep when every room on your floor is full of people partying... security came that didn’t help so needless to say I wouldn’t do it again.. especially after dealing with the rude employee..

Excellent room and location. Parking awful. Poor breakfast, nut bar water and bad coffee.