더블트리 바이 힐튼 로체스터, 로체스터

The bed was very comfortable, which is key for me in any hotel. Only negatives, walls are very thin. Lots of rowdy guests (they have hosted youth hockey teams the last 2 times I stayed there, no fun for the other guests!) The staff is great, very friendly.

Extremely friendly staff and a beautiful hotel

The hotel is obviously older. You can tell they recently renovated their lobby, pool, and bar area. It’s beautiful. Their rooms on the other hand are old and slightly uncomfortable. Upon booking we had to settle for a room with two double beds for 4 adults since there was no options for queen beds. Once in the room you can tell they would have not had room for queen beds. The room was smaller and only had one small chair in the corner for a sitting area. There wasn’t a designated area for sitting which made things a little uncomfortable for 4 adults in the room. It was obvious they had tried to “update” the room, but it still felt outdated. The door to the room was extremely heavy and difficult to keep open when trying to bring the luggage in and out of the room. There was only one small garbage can located in the bathroom but none in the main room. The lighting in the room wasn’t very bright and pretty dimly lit, even with multiple lights on. Instead of spending all their money on the wow factor in the lobby, they should have placed more into the rooms.

Room smelled a little musty. Otherwise a very nice experience.

We had a wonderful stay. Friendly, accommodating staff, comfortable room, good food. There were three things we were not pleased by. 1.) The pictures on the web were sort of deceiving that there is a seating area outside the pool area. 2.) The dining area in the lounge is EXTREMELY hot when the sun is beaming in during the lunch time. 3.) The drum corps members staying at the hotel, were LOUD & slamming doors after 11pm.