홀리데이 인 익스프레스 덴버 다운타운 (Holiday Inn Express Denver Downtown)

We were upgraded to a king at no charge! Would stay again.

It was difficult to get to because the address is listed as 17th street, but the entrance to parking is on 18th street. 17th street is one-way, so we had to circle a block or two to get to 18th street. Since we arrived at night, it was difficult to see. We thought the price was too high, the room had no microwave, no fridge, just a coffee machine. The wallpaper was damaged by the windows and in the bathroom the ceiling had water damage.

I had a problem with the billing, I prepaid for the stay for my son as a gift and his mother used her card for the overages if there were any. When he checked out his mothers card was charged for the full amount of the room so in effect we were charged twice for the same room. When my son asked for an itemized bill the hotel staff told him he couldn't get one. This whole thing could have been avoided if he would have been given an itemized bill at check out.

This trip was strictly for location to a wedding. We upgraded our room to a 1 bedroom suite however the AC was not working sufficiently. It was quite frustrating to pay $115 extra a night for a room that had no AC. The room temp was decent but when you had 6 people in there trying to get ready it was uncomfortable.

OUR ROOM WAS FREEZING, WE HAD TO BE MOVED. DON'T KNOW WHY WE HAD A HANDICAP ROOM, AS WE ARE NOT AT THAT STAGE IN OUR LIVES YET.