포 시즌스 호텔 시카고 (Four Seasons Hotel Chicago)

포시즌 이규제큐티브 스위트룸에서 아이와 3박 지냈습니다. 80년대 지어진 호텔이라 모던하진 않고 클래식 합니다. 스위트 룸이라 거실 따로 방 따로라 편하게 지낼수 있었어요. 41층이 룸이어서 시카고 시티뷰를 한눈에 볼수 있어 좋았습니다. 다만 첫날밤에 천정에서 삐그덕 거리는 소리가 밤새 나서 잘수가 없어서 다음날 아침에 컴플레인 했는데 바람이 불면 건물이 흔들려 그럴수 있다고 하니 예민하신 분들은 최근에 지어진 호텔로 추천합니다. 일단 시설은 별4개 정도, 수영장도 조금 오래됬고...하지만 서비스면에서는 다녀봤던 호텔들 중에선 단연 최고입니다. 오후에 항상 디저트가 바꿔가면서 테이블에 올려져 있고 키즈룸이 있어 아이 놀기도 좋았던거 같아요. 위치도 쇼핑몰에서 5분거리라 좋습니다.

We were splurging a bit with this hotel. Upon check in, the assistant manager checked us in but got our name wrong first. Then when I showed him my confirmation number from hotels.com he seemed slightly snooty. However he graciously showed us the lobby and gave us some directions. We got to our room that was supposed to be lakefront but what we got was hotel front with a little bit of lake view. I called the front dest and they quickly switched our room to a much better view. They sent a bellman to help us which was really nice. The room was very nice but the housekeeping was not great. I had to ask for water and a coffee machine. I will say they get it up to us promptly. I put a newspaper request but never got a newspaper. So those were the negatives things. I loved the overall service and it is a beautiful hotel. My friends were in a 2 room suite and we did enjoy hanging out with them. We did receive warm greetings coming a going and appreciated the concierge services. The location was good,

Great location! You could walk everywhere for shopping, dining, music, lake activity, museums and river activities. The hop on hop off pickup is right across the street. Could not be in a better location for anything you enjoy doing.

Our room was not ready when we arrived which was after 3:00. They gave us a free drink voucher but only for one person and we received it after we had already left for dinner so no time to use it since we were leaving the next day.

Excellent stay. Everything is near. Great shops and sightseeing within walking distance. Impeccable service by personnel. Will return again.