Frustrating stay - the hotel itself was very nice and the room was well equipped, modern and clean. However, itโs marketed as an โairport hotelโ - aka a place people book to stay when they have an early flight.
We booked as we needed to be up at 2am, however, there was a very, very loud party on until after midnight. I donโt complain and I dont exaggerate, it felt like being on the Ayia Napa strip. There wasnโt any communication from the hotel about the party, if there was we would have moved to an alternative location as we got about 1.5 hours of sleep before a long day of travel.
David
David ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 8์ 3์ผ
The rooms are good, shower is nice everything is clean. The only issue was the dinner service. It was busy so i understand delays. We waited 40 minutes for food and the quality compared to price didnโt add up.
I dont think they had enough staff running food so a lot of it was sat under the hot lamps
์ค์ ์ด์ฉํ์ ๊ณ ๊ฐ
1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 31์ผ
Paul
Paul ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
Stephane
Stephane ๋, ์น๊ตฌ์ 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 29์ผ
Margaret
Margaret ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 27์ผ
Stefan
Stefan ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 27์ผ
Claire
Claire ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 25์ผ
Relaxing experience
Excellent quick service as just got off plane with children and OAP'S
PETE
PETE ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 25์ผ
Would definitely stay here again.
Travelling from the north it was easy enough to get to. There is parking available directly outside the hotel (ยฃ12 night) but there is also parking in the NEC building around the corner. Lovely clean, welcoming entrance and welcome drinks at the reception desk. Which was nice as we usually only see this abroad. Our rooms were on the ground floor. The single standard was just that, a single standard. Clean, compact, all the usual amenities. The 4 bed suite was surprisingly gorgeous. A good layout with the partioning wall. The bathroom, towels and bedding looked very clean. The coffee machine was a nice touch which uplifted the whole experience (there is a kettle in the room for tea drinkers too) cleaning staff are super helpful and friendly. Some of the reception staff would benefit from better customer service training. The manager and duty manager on the day were brilliant. The staff in general were helpful and courteous. They would benefit from looking a little more kemp and smarter in their attire. The pool and gym were brilliant. Clean and available at most times of the day. I would book this hotel again.
Shahneen
Shahneen ๋, 2๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2025๋ 7์ 20์ผ
Disappointed
Room was cold and dirty, bathroom in need of a thorough clean. Service at the bar was incredibly slow with staff seeming clueless. Waited over an hour for some nachos from room service, when they arrived were cold.
Lucy
Lucy ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 19์ผ
Elizabeth E
Elizabeth E ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 18์ผ
claire
claire ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2025๋ 7์ 18์ผ
Ron
Ron ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 13์ผ
Lovely hotel, shame about transfer options to airp
The hotel was fabulous. We were immediately given an upgrade, as somone had been smoking in our allocated room.
Biggest disappintment was that free hotel transfer to airport didnt start early enough for us, and wouldnt be running to bring to hotel , those on late flights. We ordered a taxi via hotel to take us to airport for early flight and taxi was 1/ 2 late.
Kathy
Kathy ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 7์ 7์ผ
sharon
sharon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 7์ 6์ผ
sayma
sayma ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2025๋ 7์ 2์ผ
Usel Restaurangservice
Holiday Inn ligger i ett omrรฅde dรคr det inte finns nรฅgot annat รคn hotellet. Dรคrmed รคr man hรคnvisad till deras restaurang som anvรคnder en elektronisk bordsbestรคllning dรคr man dessutom ska ge "Service Fee" fรถre bestรคllningen(gissa vilken prioriteringen man fรฅr om det inte lรคggs till nรฅgot)!! Fรถr mig tog det 40 minuter och tre extra tillsรคgelser att fรฅ en รถl till maten trots 10% dricks. Det finns andra hotell med bรคttre service.
Gunnar
Gunnar ๋, 2๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Sairish
Sairish ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 30์ผ
Clean and comfy hotel and couldnโt hear any planes
All staff friendly and quick service for evening meal . Order from table tablet was great! Breakfast had wide range of choice from cold and hot buffet. Would stay again. Only issue I have is the ยฃ12 parking but I was aware of that before I booked. Pool was great and no time restriction for kids. Nice little steam room too. Would happily stay again.
Leon
Leon ๋, 1๋ฐ ๊ฐ์กฑ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
8/10 - ๋งค์ฐ ์ข์์
2025๋ 6์ 27์ผ
Clean, friendly, convenient
Easy check in. Comfortable room and friendly staff. Only let down was how warm the gym area was. Overall clean and convenient
bryony
bryony ๋, 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 25์ผ
Julie
Julie ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 22์ผ
Tanya
Tanya ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 17์ผ
Good
It was very comfortable though tough to get around as I have disability issues. However, I had to book last minute due to an error by Vrbo with another property so I will not complain.
b
b ๋, ์น๊ตฌ์ 3๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2025๋ 6์ 11์ผ
I have become a recent convert to the Holiday Inn. The Birmingham Airport NEC is no exception. The hotel has well-equipped rooms with decent showers and good air conditioning. The beds are very comfortable and there is no noise from the airport. There is plenty of parking, even arriving at 8pm. I was impressed with the lounge facilities that had a bar and TVs. The breakfast was good and the service exceptional (Nishu, Padma and colleagues).