The entire hotel was under construction with hammering and nail guns going on in the rooms next to ours until 8:45 at night. Took a shower, somewhat clean bathroom, towel rack fell off barely touched it. Front desk had a list with 3 rooms on it that were available unable to change our room away from noise of construction & unable to give discount or refund because we boooked through hotels.com. HOtels.com does not have customer service number to contact for help. Won't be using hotels.com for travel anymore.
Jonas
Jonas ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 12์ 9์ผ
The hotel looked like under construction or something. The floor tiles were broken every corners, carpet was dirty and smelly. The location was shady. The only thing good was the staff. And nothing more to add on.
Bang
Bang ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 12์ 2์ผ
Staff was absolutely amazing
Cheryl
Cheryl ๋, 2๋ฐ ์ถ์ฅ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 17์ผ
Michelle
Michelle ๋, 2๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 11์ 2์ผ
MARY
MARY ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 10์ 25์ผ
Latisha
Latisha ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 10์ 7์ผ
This picture does not depict my experience!
I had to laugh at the photo of the outdoor area on the email because what I experienced was the total opposite of the photo. No cushions, no organization, nothing appealing. I know the hotel is undergoing renovation and the lobby area and most rooms have been updated but the hallway carpet was filthy and looked like it had not been cleaned in weeks. I had reservations for two nights but checked out after one. The area did feel safe and the staff were cordial and helpful, but the areas not renovated were just nasty.
Sharon
Sharon ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 9์ 14์ผ
Roberto
Roberto ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 9์ 6์ผ
Never Stay at this Hell Hole
The receptionist at the front desk was extremely rude. They didnโt have any king bed rooms available (which was the room type we reserved) and the only option was two queen or full size beds whichever it was. We accepted and went to the room which was smelly and extremely hot to the point it took all night to cool off. When I confronted her she said that was all that was available and if we didnโt want to stay we could go somewhere else! When I told her that Marriott would not be happy with the conditions of the hotel and the rudeness of the service she stated that they were independently owned and they didnโt care! We had been traveling all day and needed our rest so we settled but I was appalled by the level of service this person was giving! Later I came down to see if they may have something for a headache and witnessed this same front desk worker being extremely rude to another customer at which time she canceled his reservation against his will and told him to find another place to stay because he wasnโt staying there! This type of behavior is extremely unacceptable and should not be tolerated by ANY business owner much less a corporate franchise such as Marriott! The rooms and the entire hotel wasnโt up to par to be a two star hotel such as Motel 6!! These are all facts!!
Kenya
Kenya ๋, 1๋ฐ ์ถ์ฅ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 7์ 29์ผ
If you want to feel like you are staying at a CONSTRUCTION SITE then by all means stay here. The pictures are not true to the conditions of the rooms, they are way more outdated. No AC on the floors and dirty and old elevator. Construction debris on the floors and carpet as well as in the room, paint splatters everywhere. Only one lamp as the light in the room, broken TV and Window. Bugs in the shower and ashes on the counter even though it was a non smoking room. We ordered Breakfast and never got any, 25$ in the windโฆ DO NOT STAY HERE
Alexandra
Alexandra ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
6/10 - ์ข์์
2024๋ 7์ 7์ผ
Property is under construction. Hallway carpet on floor I stayed on was very dirty. No ice machine on room floors worked. Had to go downstairs for staff to get ice from bar area.
Dillon
Dillon ๋, 3๋ฐ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
10/10 - ์ต๊ณ ์์
2024๋ 4์ 30์ผ
William
William ๋, 1๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 3์ 29์ผ
Fatara
Fatara ๋, 2๋ฐ ์ฌํ
Hotels.com ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
2/10 - ๋ณ๋ก์์
2024๋ 3์ 27์ผ
The room needed to be vacuumed and the hotel smelled of a cover up spray. Wouldnโt stay here again. Very disappointed.
Ramona
Ramona ๋, 1๋ฐ ๋ก๋งจํฑ ์ฌํ
Expedia ์ค์ ์ด์ฉ ๊ณ ๊ฐ ํ๊ธฐ
4/10 - ๋ณดํต์ด์์
2024๋ 3์ 24์ผ
Bad experience
Over hang had no footage listed
Peanuts on floor between beds
Hair dryer bag was empty
Shower rod falling down
Dirty shoe marks on bathroom floor
Very loud air conditioner when it came on