아메리카스 베스트 밸류 인 & 스위트 - 엘 파소 웨스트 (Americas Best Value Inn & Suites - El Paso West)

The rooms/hotel smell "musty" and dust can be seen near the baseboards. Everything could use some TLC...

This hotel is an absolute MESS!! Allow me to count the # of things that went wrong.. 1. Cockroach in our room. Killed it and requested another room because it might be infested. 2. Got keys to requested room - someone opened the door from inside, the person at front desk didn't check them in. Decided to stay in our original room for the night, 3. Next morning house keeping knocks on our door and we find out our room is FLOODED by the bathroom sink. 4. Requested yet ANOTHER room, moved to other room and find out the shower doesn't work. 5. Gave us keys to yet ANOTHER room for us to shower in that was on the OTHER side of the hotel. 6. Couldn't give us another room because they were all sold out. Ladies at the front desk were very helpful though. Eric the manager refunded me 2/3 nights we stayed after originally only wanting to give me a refund for 1 night. Not acceptable. But he owned it and made it right. I will NEVER stay in this hotel again. They just got new owners but the hotel should have never been open. Spend a little more and stay somewhere more decent. I'd give this hotel -5 stars if I could. I wish I was kidding about my experience here but I'm not.

I spent the night here while traveling. The staff was helpful (and bilingual), the room was nicely furnished, and the free toiletries were good (full-sized soap bars!). I didn't have time to use the pool, but the children outside my window seemed to be noisily enjoying it. All in all, a nice place to spend the night.

It was a pretty big room

The Jacuzzi did not look clean. The hallway carpet was a mess. The smell of marijuana filled the hallways. The room attendants were pleasant and the front desk attendant was the best.