아르코텔 윈버거 빈

Not a 4 star quality hotel. No upgrade even though I am gold member. Two twin beds, when I pushed together there was trash on the floor where the bed was. Question with cleanliness. There was a party outside my window in the outside bar. Kept me up late.

The location is practical as it is very close to Westbanhof. Reception has an old look the the rooms are in very good order (must have been renovated) true to the photos. The mattress was too soft - not so comfortable, the pillow and blanket were great. Good service

Great stay Just the hotel needs some renovation

Was a great stay. Public transportation was very close so it was easy to get to Schönbrunn palace or to the city center. Breakfast was good and bed very comfortale and room very quiet. Hotel has also for their guests small relaxing place with gym, 2 saunas and a little jacuzzi (its okey if theres not many people).

Visiting city of vienna was great. The front desk found that our room was booked at a different branch of their hotel chain, but she was very accommodating and worked quickly to get pur room switched to the correct location. We were given complimentary drink vouchers and enjoyed a drink on the patio while we waited for our room, which didn’t take lonh.

All good with this hotel.very convenient for our needs. Comfortable and quiet location

We have

Bad check in, really unhelpful staff and not friendly in the slightest. Staff on check out were friendlier though! We had 2 rooms with single beds even though we booked king rooms. After going to reception about this we were told that they don't have king rooms. Why advertise they do if they don't? The beds were really uncomfortable, like sleeping on a bouncy castle! Rooms really hot and air conditioning nowhere near powerful enough to change this. All in all, very dated rooms and corridors. Hot tub too cold on the first day and then really hot the next! Engineer was called and it eventually cooled down enough to get in without burning! Close to metro with good links to city centre.