2/10 - 별로예요
2023년 9월 24일
Won’t give them a second chance
We reserved a handicap accessible non smoking room. We arrived at 1:30 checkin is not until 3. They said can you come back at 3. Which was fine we went and ate and came back at 3:30. Checked in and went to room. Door was open they had not cleaned yet workers were outside trying help someone else who was having a problem with their room. They told us they are “deep cleaning rooms”. They wanted us to take another room. He met us at a new room and let me in. I walked in it smelled like a bar, cigarette smoke smell was terrible. Bathroom door was blocked by the bed. I went out and called the guy back over. I said my wife is in a wheelchair how is she getting in the bathroom? He moved the bed and opened the door and put the bed back. I said she has lung problems this room smells really bad. He said it does I know. If you want to wait we can get you in the previous room. I my wife asked for a refund and they refunded what we paid and we left. I don’t know if they just purchased the hotel
But they did not seem to know anything about running a business.
Wayne
Wayne 님, 1박 여행
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